461 comments found.
Hello, I read that gostore is compatible with dokan. But I just want to use https://wclovers.comWCFM Marketplace wclovers.com WooCommerce Multivendor:
I would like to know if Gostore supports WCFM Marketplace from multiple providers ( https://wclovers.com )
Sincerely
Hi thecure473,
You try using your plugin. If you have any problems related to the Gostore theme, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Pre-sale question Hello, Are every pages customizable with Elementor ? I work with an other Theme and cannot use Elementor to customize Shop page (for example).
Hi reebgilles,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, i need refund this template is not like demo! I have imported all but only 1 home page showing only! and the code it is not updated lately! The slider revolution code its not the same, it is not accepting, its sayig to contact author.
So i do not need headaches.. thanks please refund, immediatelly!
Hi yazt4,
Thank you for using our theme!
All home pages should be imported. Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Product category does not display the exact number of products correctly. In many cases it does not display any products. Thank you very much
Hi abbatenicola,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, is there a trial period for the theme? Can I buy it and during some period of time to get a refund if I eventually don’t like it?
Hi solodar,
Unfortunately, we don’t provide the trial period for the Gostore theme.
Best regards,
Hello, I want to change the label color of properties in product page from black to red. I would like if it is easy a css code to change it. Thanks in advance!
Hi Oxygene2021,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, I encountered a problem when using elementor to customize the product page template. The character size of the price on my product page cannot be changed, even if I use elementor to change the character size. why is that?
Hi a33547662,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, I install this theme on a subdomain, but this subdomain is not active, how can I chance the licence to another domain or subdomain please.
Regards and thanks.
Hi JEROCK3000,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
can you give a demo for RTL ? does it runs as Full RTL or partially?
Hi sanayar2008,
Thank you for being interested in our theme!
Unfortunately, we don’t setup RTL demo. But, don’t worry! Our theme supports RTL.
Have a nice day!
this theme support PHP v8+
Hi Christodoski,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
hi i download the theme and upload it into the wordpress but it’s said that Missing style sheet, how can i solve the solution ?
Hi hoobyl,
Because you installed the incorrect package. Your package contains document, license, theme package, ..., not the installable package. You need to extract your package and install the gostore.zip file.
Please read the document at the link https://docs.theme-sky.com/gostore/#installation and see the video at the link https://www.youtube.com/watch?v=ELJ-EJfNqVw&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI so information.
If you need more help, please feel fee to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello! I’m having a problem with the e-shop and it’s probably from the theme. The problem I’m having is that when I’m on the product category page, and I go to the product page, and choose to go back from the browser, the page doesn’t start from the point in the page I was before. It Scrolls up and Starts from the beginning of the page. How can I change this so it starts from the point I was before entering the product page?
Hi Oxygene2021,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
please i am interested in this theme, can the speed of this theme be improved, it seems to be a very heavy site
https://prnt.sc/RkgG6P8W5utqHi Christodoski,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I’m having an error after uploading the theme, again I want you to replace my search bar with fibo search, I can’t access my admin dashboard
check it here, https://prnt.sc/pebSLG3IDCCl
Hi Christodoski,
We have replied to your ticket. Please recheck it.
Best regards,
Hii actually the theme is working fine in desktop view but mobile view is not working Please help me why theme not working css on mobile view
Hi Mahajan_shu,
Please try:
- Clearing caches on mobile.
- Checking your URL on mobile. Protocol (http:// and https://) may be incorrect.
If it still does not work, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
I have an issue with the theme, I can’t choose any bloc on elementor to built the homapage. I can’t see the template bloc
Hi olivierkra,
You might update Elementor to version 3.16.x. Please downgrade Elementor to version 3.15.3. We are checking the new version of Elementor and will update the theme soon.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Presales query: Will this be suitable for below website ?
https://singaporemenu.co/How frequently we are updating it ? Do you have google page speed test number ?
Hi servicecentrelist,
Thank you for being interested in our theme!
You can check our demos to see features and layouts which the theme provides. We still update the theme in future.
Have a nice day!
Hello… I’m looking for how to translate the “SELECT OPTIONS” option into Spanish and I can’t find a way to do it. With “Loco Translate” I have edited the template files, but I cannot find the option to translate what I mentioned before. I upload an image. Please help.
https://prnt.sc/NATHXuEuAdKqHi JuanLopez116,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I’ve setup in woocommerce category called “deal of the day”. All products tagged with that show up properly when you navigate to that page on desktop but on mobile it shows the wrong products.
I’ve cleared my cache. I’ve checked my products to make sure the two showing aren’t marked as deal of the day. I’ve double checked the theme settings to see if there are any “mobile only” settings and their are not.
The strange thing is even though I’ve disabled the box “show only products on sale” it still shows up on mobile.
When I click that box finally the correct products show up.
How can I fix this.
Here’s the site: theklothstudio.com Here’s the page in question: https://theklothstudio.com/product-category/dealoftheday/
Hi pete157,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello,
fresh WP install and fresh demo import. Choosing different header style doesn’t do anything. What is wrong? https://prnt.sc/0kpkA_UnbPnQ https://prnt.sc/zlmDn14HsAKkHi POSLuHdoo,
We have replied to your ticket. Please check it again.
Best regards,
Hi, I have a small problem with the “shop by category” menu. I added more elements and the display becomes too long on the home page and I don’t know how to reduce the size to have something more correct. Your support will be of great help to me.
THANKS.
Hi mamadoub8,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!