3807 comments found.
Hello, the Related Tours in Travel Tour Main V5, is not changing randomly show the same in all pages… how can i change it??
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
can you make deposit as fixed number not percentage
Hi,
Sorry, it’s required customize. Please hire a freelancer to do it for you.
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please suggest who has an experienced on this.
Unfortunately, we don’t have a suggestion on this one. You may try https://www.upwork.com/ in this case.
could you please provide me the documentation to add a new payment gateway.
Hi,
There’s no such a documentation. If you want to modify you have to customize the code directly.
this is the big issues. what if i update the theme and plugin.All gone…and on woocommerce not enable for partial payment.
Hi,
In order to modify the functionalities, we suggest you to do over the child theme instead so this can avoid the conflict when updating the theme.
*For WC, we don’t have the deposit feature in the first place which clearly stated in the description.
I have two pre-sales questions: 1) A few years ago, I worked on a website using Elementor. Is your pagebuilder similar to Elementor? Do you have a video of the interface online, so I can see what it looks like? Or does your theme also work in combination with Elementor? 2) Does your theme integrate well with multiple languages plugin such as WMPL? If so, which plugin do you recommend? 3) Has your winery demo been optimised for speed? Because it fails Google’s pagespeed test. Do you also have a demo that has been optimised for speed?
Hi,
First of all, thank you for your interest .
1. The page builder is almost similar for some basic features, I recommended checking the page builder here: https://www.youtube.com/watch?v=N0haJbDM8ac . Our theme doesn’t support the elementor, you can use it with our theme, but we can’t guarantee compatibility with our theme.
2. Yes, the theme is compatible with WPML.
3. We don’t have the demo with the optimize for speed but you can do it by checking our sharing here: https://docs.goodlayers.com/?s=speed .
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Hi, I have pre sale questions if you can assist me:
I am working on website for tours, it is local sightseeing tour company. So they have only 1 day sightseeing tours which must be bookable online, by hotel partners, and offline from back-end in the office. 1. To create pick-up location with conditional logic. lets say guest books day activity and in field where he will insert his hotel based on that will appear the pick-up location and time. Also recommended to be included in confirmation email 2. Stop sale at a specific date, lets say the company decides to cancel specific tour on a specific date so they will need to close it. 3. Custom tours available only on specific dates, or to be capable of having some tours with status hidden until they will get open. 4. Also we need hotels to be able to book and collect deposit (it will be collected in cash in the receptions) and remaining balance will be collected by bus driver. So as I can see this if it will be easier to create coupon code which allows “secret payment method” where it can be cash and balance in the bus. OR maybe to be able only specific users to proceed from back end only? Basically we need pay later method of payment which needs to be visible only to hotel agents and not to clients. This is very important as they have a lot of hotel partners. Obviously it needs to be supported by reports so as at the end of the month they can see how every hotel performed. 5. To be able to print on a daily basis all confirmed tours based on tour type for drivers, so to sort and filter by date, and by tour type. Preferebly to have aotpion to asssing to the bus as well like bus number 5.
is there options of:I am open to discussing custom job options as well if some of the above can be achieved at extra cost.
Kind regards.
Hi,
First of all, thank you for your interest
1. We don’t have the logic pick-up feature, sorry.
2. Yes, you can exclude specific dates as you wish.
3. You can set the tour available on specific dates, we don’t have the hidden status like your idea, sorry.
4. You can set the deposit in the hotels but it will be paid online and the rest will be collected when arrive or depending on your rules. Also, we don’t have the reports features, you need to export the transaction and check it instead.
5. For the filter, it will be like this: https://demo.goodlayers.com/traveltour/search-tours/ and if you need more than that, it’s beyond the original feature so it’s not possible.
For the customized service, please send an email on here: https://goodlayers.com/customization-service/ .
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I’m using this theme and I’m very satisfied, but I get the error Missing field hasMerchantReturnPolicy , GTIN and ShippingDetails . Will the developer release an update to fix it?
Hi,
In travel tour, the schema is: http://schema.org/priceCurrency
You can read about schema here
https://moz.com/learn/seo/schema-structured-data
You can enable the schema in: Tour Settings > General > General Settings. Also, if you need more, you will need change the schema in:
/plugins/tourmaster/tour/single/tour.php /plugins/tourmaster/tour/single/tour-2.php
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“Top Bar Background Color” this option is not working at all in any skin… can you please help to add flag to language switcher at the top bar ?
in dropdown style there is no flag, how i can add flag to it?
Hi,
Yes, the skin can’t control the top bar color, sorry.
I’m not sure what’s wrong with the WPML flag, could you send an email to: support.loc@goodlayers.com with the website address/wp-login and purchase code? We will take a look together after verify your purchase.
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Please confirm if tour can be published without any tour cost/price..If tour doesn’t have price, how same would be published?
Hi,
First of all, thank you for interest
Yes, you can publish the tour without tour cost/price.
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Hi, is there any option of booking by INITIAL DEPOSIT ONLY as some tour cost are dynamic and cannot be ascertain before
Hi,
Unfortunately, we don’t have the initial deposit only. The customer can book and pay later instead.
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Can a customer book a tour by paying minimum certain amount and pay later once cost /price is determined on final stage on certain tour where tour price is not published?
Hi,
The obstacle here is the tour price not published, so you can’t do anything about it. The tour price must be published and you will be able to set the deposit payment and the rest will pay when arrival.
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Please advise if third party hotel booking APIs and Flight booking APIs can be integrated in this theme?
Hi,
You will need to integrate it by yourself or hire a freelancer to do it for you.
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Hi team
I get an error in the “Tour Settings” section (see > https://prnt.sc/bj4Hw9eU0nGF) that prevents me from navigating through the section’s horizontal menu (it does not change. See > https://prnt.sc/NfYKgLrvyPB9, https://prnt.sc/XkaW-yV4-R1O..) and review the payment settings. Specifically Stripe’s because it’s not working at all well and it duplicates payments and orders.
If you remember, in September this error appeared in other sections of the website.
Please, could you take a look?
Thanks in advance
Regards
Hi,
Please check your email. I’ve replied to you now.
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I got it! Thank you
can you explain the difference of Base Price and Room Based Price?
I need to add a hotel with several room options
Example
Room with Pool Double – 2000$ , Each additional person 800$
Two Room Bungalow with Pool Triple – 5000$ , Each additional person 2500$
How do I add this?
Hi,
Please check your ticket, thank you.
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Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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hello
I just installed and tried to book a tour. it says the following
“Sorry, the tour is now off for booking on the date/time you selected. Please select another date.”
How do I enable the correct dates? also on the booking calendar it shows date from 2019. how to show the correct date? (Future dates from the time fo booking)
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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theme is great and i am happy with its option except WPML integration. I wanna that WPML added to main navigation instead of topbar. because topbar is worst thing in this theme. how to make wpml to apear on menu navigation instead of topbar?
Hi,
We can hide the WPML on the top bar with custom CSS and set the WPML in the navigation in the WPML settings.
The custom CSS:
Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
.traveltour-top-bar-wpml-flag {
display: none;
}
To setting the language switcher in the menus, please check their document: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/ .
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Thank you for reply, but i meant different option. in the topbar settings there are option to show WPML . how i can move it navigation? or do theme have its own css and styling for WPML ? as i said this theme is just amazing except this WPML issue. Tours and booking is a international business and such issue is a big problem for us ((((( in future it’s will be a great to ad this functionality to theme.
i already checked! you dont understand what i wanna to explain. Theme is not configured to work with WPML. check image. tried every location on theme but each time it’s not working properly. https://i.postimg.cc/YSSLzDLq/1.png
Hi, Could you provide your site url so we can suggest some css to fix this ?
please help me to figure out this issue with WPML
Hi,
Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
.wpml-ls-menu-item .wpml-ls-flag {
width: 42px;
}
.wpml-ls-menu-item .wpml-ls-flag+span {
position: relative;
top: -9px;
}
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it’s works now. thanks a lot! you are awesome. last things i wanted to know how to hide navigation bar style from wpml menu? and is is possible to move wpml menu after right menu ? thanks again. you helped me a lot.
after “right menu button”
Hi,
It’s not possible to change the position of the language switcher, sorry.
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Thanks
Hi,
Please check our doc: https://docs.goodlayers.com/using-new-twitter-icon-x-icon/ .
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hy, i need to know is there any documentation to mail all the details from single transaction page to admin email so the team that has not access to our website as admin can see complete details without login? https://demo.goodlayers.com/traveltour/admin-single-transaction/
Hi,
Unfortunately, we don’t have something like that available.
Thank you for your interest by the way.
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When I’m on a mobile device, the check out date calendar is only showing some rows. This is also visible on your hotel demo site.
I already sent a ticket: #3542003
SS: https://ticksy_attachments.s3.amazonaws.com/IMG_20231209_063529_661_702.jpg
Hi,
We’ve answered for you now, please check it again.
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Good day. I have updated our website with the latest version including the core plugins has been updated too. We are constantly getting errors :
An error occurs Please refresh the page to try again. If the problem still persists, please contact administrator for this.
Especially when trying to edit a section on the page including Goodlayers->Selecting any of the options such as ‘General’, ‘Typography’, ‘Color’, ‘Miscellaneous’
Please let me know and I can send log files etc.
Thank you
Hi,
Sorry for the inconvenience, could you send an email to: support.loc@goodlayers.com with your license and the problem again so we can check it together after verify your purchase?
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hi. can you add feature to have fixed deposit ?
please add malaysia payment gateway eg.toyyibpay
Really sorry, our theme support only Paypal, Authorised.net and Stripe. To integrate other payment options, you may consider to use the Woocommerce payment instead which this theme supports and you can seek for Malasian payment gateway in their library. (Wc payment doesn’t support deposit feature)
Good morning, GoodLayers team, a question. Is there a way to leave a coupon applied to an itinerary? In other words, when the user enters the payment section, does he already have an associated coupon?
Hi,
If you create a coupon in: Tour > Tour Coupon and send it to your customer, they will be able to use it when booking a tour.
I hope it’s clear to you now.
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Can I disable the pay later button? When I go to my dashboard and try to pay from there, the button does not work.
Hi,
Please deselect the book option in: Tour Settings > Payment > Payment Settings > Payment Method.
For further questions, please submit it on: http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
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is this theme compatible with Latest WordPress version (6.4.2) and PHP 8.1 ?
Hi,
Yes, it is
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