Discussion on Homey - Booking and Rentals WordPress Theme

Discussion on Homey - Booking and Rentals WordPress Theme

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Hi,

I have purchased a theme at envato from FAVETHEMES and I am having trouble in designing my website ,, I tried to get help from support team but as my support is expired so I would like to know that if I renew the subscription then would you be able to help me in order to: – (1) install the theme (2) designing the website (3)regarding payment gateway (4) the way booking system works like if a traveler want to book instantly then would this be possible (5) the host account management and all the services they get (6) creating subscription from host and I have one question that if I want to let the host work either on subscription and commission both ! so is it possible to do so in Homey theme?? dear FAVETHEME support I am having many problem in creating this website and I have no option except getting you help and renewing the support I can renew it but I would like to be sure if you could help me in getting my website setup 100% so that I can start working asap! I have very less knowledge about coding and designing and I have tried to contact some web designers but they were not able to customize the website !! One question I have if I buy the support them how you would help me? like via email, skype, zoom, google meet ,, is you team able to connect with me over any video conferensing method so that I can tell each and every requirement and get it resolved! and I am sorry to inform you but whenever I send any email to you so I get late reply , so this my humble request sir/madam you to reply me asap ! I am having so many trouble in it I hope you understand . Please help me with you answer so that I can get assure of your service and If there is any helpline number them please provide me so that I call call you .

Waiting for your reply Regrads Sumit

Support include help with existing features and bug fixes. If you want to change some features or need to add new features then you have to hire someone

Hi,

I have an idea for a marketplace catering to photographers and videographers. My project involves a combination of booking, operating as a marketplace, and providing services simultaneously, which is causing confusion. Do you think your theme would perfectly suit my idea?

I think you can use it for this kind of project

Hi, is the theme compatible with Wordpress 6.4.2

Thank you, Also, I assume it’s compatible with PHP 8.2?

Hi, pre-sales questions:

1. Is it possible to sync with google calendar too? If yes, is it a two way sync?

2. Is iCal calendar sync working two-ways?

3. Is it also compatible with calDav?

4. Can each host link their own personal google calendar, ical calendar etc. (meaning not using a global calendar where hosts will see bookings from other hotels etc. they just need to be able to see and sync their rooms and only their rooms)

5. Is it fully compatible with WPML?

6. Is it fully compatible with Gutenberg or are we forced to use Elementor (or worse, wp bakery…) ?

7. On your demos, I didn’t see anywhere a situation where rooms are booked / unavailable for specific dates and that the booking module (not the calendar, i saw already it can show these infos) instead of letting user pick any date would actually have the unavailable dates in a specific color and/or not pickable, can you confirm that the booking module (not the calendar itself on the listing, the booking module) can do that?

8. Can is synchronize with bookings from other services like booking.com etc. so that if it’s booked on booking.com or services alike, it automatically syncs with your “theme” and it makes the dates/rooms unavailable (a 2 way sync with popular booking services)

Thank you

Hi,
1. Only iCalendar sync option available in current version. 2. Yes. 3. Never tested it with DevCal. 4. Can do icalendar only. 5. Yes. 6. Only Elementor and WP Bakery. 7. This feature is available, i confirm. 8. You can sync with other websites using ical

Hi, is it possible to linked the booking calendar & pricing to the pricelabs?

If pricelabs accept icalendar then you can do.

Hello, many webmasters I’ve asked to speed up the loading time of my website’s Home Page and other pages have pointed out that the two plugins, WPBakery and Slider Revolution, used by Homey, are very slow, heavy, and outdated. Do you have any plans for an alternative or using new plugins or page builders to make Homey faster?

Thank you.

Hi,

Please register at our support website and ask your question over there, so that we can assist you properly.

Regards,

Hi there. It’s possivel to add a ( icon ) instead of text ( Featured ) to mark featured properties? All the best.

Hi! Tks for your reply! And via css. Tks

Another question… how to remove or place the title at the top, freeing up as much horizontal space as possible for the content on the property detail page? I need to add video and virtual tours, and a need the full horizontal space. All the best.

Hi,

Please register at our support website and ask your question over there, so that we can assist you properly.

Regards,

Pre purchase question:

I have a motorbike rental business with accommodation. I would like to setup several booking scenarios.

1st scenario would be daily motorbike hire (with the option of overnight accommodation)

I would then like to set up two packages

3 days @ €320

5 days @ €550

This is a “per person” price and the accommodation can sleep upto 6 people. So, for example 5 people could book the 3 day package and price would be €1600.

Is this something I would be able to achieve with your system ?

Homey not work 100% like your requirements, you have to make some changes to achieve this.

Hi, i see that this theme support multiple iCal for availability syncing. So if i use the ical links from both Airbnb & booking.com in this theme, which one the website will use first? Let say 1 customer buy from Airbnb, but no purchase on Booking.com for the same date, so in homey, which iCal it will use?

The one you will add first in queue.

Hi, is the demo import feature will import all the contents, listing, images, layout, etc exactly as per shown in the online demo? Will the demo import also work on localhost? I’m asking because some theme developers does not include demo images but replaced them with only placeholder images.

Listing Images will not be include because of copy rights, everything else will be exactly like demos.

how about the license activation between localhost/staging & live domain? will demo import works on localhost and license can be move to live domain?

Yes, it will

i have 2 suggestion to improve.

suggestion 1 : counterless holels or rooms.

1. Make an option for the host to choose pickup key at counter or couterless.

2. for the counterless (host doesnt meet customer), host should put the instruction for the customer to check in example, give the door access number, or can find the key below the vase. the instruction may be send after payment via email or sms.

3. for checkout, customer may click the button “check-out” and the system will clear the order. or if it can be done manually by host. Or for optional, after 24 hour, system will automatically checkout for that order.

suggestion 2 : voucher / discount

1. Give the super admin option to set the discount or voucher. the discount or voucher will be borne by super admin. This will be ad advantage to make a marketing.

Hi is it possible to have two filters for location. One: The user selects the city. Two: A filtered list of areas then appears? Currently there seems to be only one option.

Hi,

Please register at our support website and ask your question over there, so that we can assist you properly.

Regards,

there is no phone validation in contact form. Guest/visitor can input letters in the phone field

We will add in next release

thanks . also, in your documentation. “Recommend image size 1440×900” does it mean the HOST can upload lower than the dimension?

I bought this theme years ago. Only now testing it. It is a good theme, bar a few fixes that need to be made as per below:

My suggestions of things to ADD TO THEME DOCUMENTATION ARE:

1. Booking Requests are not being received via Email. There has to be information available to troubleshoot this else a booking website is not able to do bookings

2. All Registrations, Password Resets etc to guests should arrive on their inbox “From Company Name”. Instead they arrive as “From Wordpress”. If not standard, documentation must exist for this so every company can have emails sent from their website as their company name

3. iCal Import works 100% fine. Ical Export does not work (does not synch out) and this must be fixed.

4. Become a Host: This Theme can do via a Button called “Become a Host” that gives a Pop Up window, and a Become a Host Page – works well

5. Login: This theme can do via a Button Pop Up ONLY. And it is not available to login via an actual page. If not available documentation on how to set this up should be made public

Please respond here for all of us as these are standard for all clients.

Thank you for your good work!

Please share documentation regarding how email works this is the most important.

Like – Booking Requests do not arrive anywhere. Can you advise where is the setup for this to fix?

Anyone who registers gets a welcome email from “Wordpress” – can you advise what email system is so we can amend?

Or please kindly add this as an item on the Theme Documentation. Appreciate it.

Hi,

Please register at our support website and ask your question over there, so that we can assist you properly.

Regards,

Hi, I’m having problems activating payments with WooCommerce, please note “Follow the WooCommerce Documentation the “homey-woo-addon” and “woocommerce” plugins are needed, this is in the theme settings but the plugin does not exist, what can I do? I need the possibility to insert a discount coupon…..

You will find this plugin in your download package under plugins folder

ok thanks!

Hi, I see that Homey still doesn’t support .webp images. When do you think you can implement this feature to lighten the theme a little which is quite heavy? Thank you

We will try in next release.

thank you

Good day

How can I select which sidebar to show on a page? It only gives me an option to select if I want to display the page sidebar (yes/no). I want to display different sidebars on different pages.

Thanks.

Hi,

Please register at our support website and ask your question over there, so that we can assist you properly.

Regards,

Hi there, is it possible to integrate pricelabs to the theme to get the calendar and price ?

Hi,

Please register at our support website and ask your question over there, so that we can assist you properly.

Regards,

Not impressed at all by Favethemes support, with me first contacting them on Tuesday morning, (4 days ago), and us still having problems despite their support person making 3 attempts to resolve the issues we are having, and him not even responding by this evening to an email sent last night.

I wish theme developers would appreciate the problems poor support causes, (especially ones that seem to only reply once a day to support requests as Favethemes appears to do), with this week’s’ issues causing me to look for an alternative solution should another similar project come along in the future.

What is your ticket ID?

Very clever, deleting my reply with the ticket ID and comments about bad support.

Ticket ID 101385

FYI, 23 days later this issue is not sorted out, with my recommendation being if you want a bookings theme/plugin that works out of the box and offers reasonable support, don’t buy Homey as us buying it has cost us a fortune and prevented a site/business launch.

It would not be as bad if somebody senior in Favethemes had got back to me, instead I’m being forced to deal with a support agent who it seems can only break the site worse, not fix it.

Please, somebody senior from Favethemes get back to me about this, that is unless you like costing people who pay for your theme a fortune in lost business due to your lack of support.

Assigned your ticket to senior developer

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