Hi,

Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.

Regards

It is strange, becouse – by default (variable products), WooCommerce displays a price range from the lowest to the highest price. The price range looks like this:- $49 – $99 under the product title. But in my eshop with your theme – there is by the product showed only lowest price. I thought, it is caused by your theme.

Hello,

We can’t reproduce this issue on our website. Most likely, it happens because of some customizations made on your website. Can you send us your admin access so we can check it on your end?

Kind Regards

Hello again,

I did find the issue, but it seems like changes has been made to the LOOP. I am using the below code to show cross sells into single products and bestsellers on top of every shop/archive pages. I have used it for many years with no issues. But with latest woodmart update i had to move in an extra closing div as you will see in code below. So a closing div has for sure been removed from LOOP codes with latest update.

<div class="cross-sells" style="margin-bottom:-30px"> $products = new WP_Query( $args ); if( $products->have_posts() ) : woocommerce_product_loop_start(); while ( $products->have_posts() ) : $products->the_post(); wc_get_template_part( 'content', 'product' ); endwhile; // end of the loop. woocommerce_product_loop_end(); endif; echo '</div>';

As you can see i had to add a second closing div for it to work.

Brgds Rune

Well, the second div dissapear here in my message but there should be 2 in the end echo where 1 closing div appear now.

Most likely, you have some extra opening div somewhere in your custom code or product content. But as we can see, this issue doesn’t exist in the theme itself.

Interesting.. Can you then explain why it works 100% with previous version of Woodmart, also why my staging site still works 100% with older versions?

If i add an extra closing div into my code and then use previous version of woodmart content get stacked to the left. If i use the code as above with only one closing div it works perfect on previous version but not latest version.

I have 5 different websites using Woodmart theme and i got the same issue in all 5 websites. Also you see the code as above and there is only one opening div and one closing div. And i have tested with ALL plugins and child theme deactivated. My child theme contains all customizations i have done.

I have now tried using a simple woocommerce shortcode and also this needs a extra closing div underneath, otherwise the opening div is opened for the entire page so it is not possible to set a margin-bottom for that section.

function afas_populare_products_shortcode() { echo do_shortcode('[products limit="3" columns="3" best_selling="true" class="outofstock"]'); } add_action( 'woocommerce_archive_description', 'afas_populare_products_shortcode', 40 );

If i move in a closing div into above code then it works 100% ok.

Could you please check how it works when you switch to the parent theme so your custom code from the child theme is not applied?

Already tested that, using parent theme, all plugins deactivated, absolutely all customizations removed. Then added the woocommerce shortcode below description in shop and archive pages using parent themes functions.php and then issue appear. Bottom margins dissapear and when checking in browser tools the LOOP is not closed. Just hovering the first opening div, and it does not close.

If i then switch to older version of woodmart theme then everything works 100%.

When i then switch back to latest version woodmart theme and move in a closing div just below the woocommerce shortcode then everything works just great. Checking in browser tools and all ok.

So the issue appear by just using a simple woocommerce product shortcode.

Can you please send us your admin access so we can check it on your website?

Well, you can easily see the problem on this site: https://staging-villmarksbua-staging.kinsta.cloud/butikk/

Just below the page description you will see 3 products. These products i am now showing using a clean insert of woocommerce products shortcode into parent theme functions.php

Use your browser tools and check the opening div with classes “woocommerce columns-3 outofstock”, it is just below the “page-description” div.

You will then easily see that the opening class is not closed normally so you will then see that “shop-loop-head” and next product loop falls into the shortcode loop.

It is a clean setup, no plugins, no customizations and only parent theme active.

Then you can do the same check on this site where i have moved in an extra closing div just below the shortcode: https://www.arctic-fritid.as/butikken/

Or simply put the below code into functions.php of your own install:

function afas_populare_products_shortcode() { echo do_shortcode('[products limit="3" columns="3" best_selling="true" class="outofstock"]'); } add_action( 'woocommerce_archive_description', 'afas_populare_products_shortcode', 40 );

I have tried different locations, above and below description etc. But that only moves the issue around.

Please, send us your admin access via the contact form on this page https://themeforest.net/user/xtemos

Info sendt.. It is a staging site so feel free to test anything. There is also and older version of woodmart theme so you can check that it works 100%.

You can move the code into single products also and you will see how it crash with ie. related products if added just above.

I have included the code in single products so now you can see how it stack content to the left. If i then move in a closing div below shortcode OR install older version woodmart then it is all ok: https://staging-villmarksbua-staging.kinsta.cloud/produkt/fritidsutstyr/pakk-og-ryggsekker/bcb-vanntett-pakksekk-1l/

Hello,

You can read a documentation on how to update the theme here https://xtemos.com/docs-topic/update-the-theme/

Kind Regards

This answer does not solve my problem. I KNOW how to update themes. Do I need to download the theme again and update manually? I used to update it via the WordPress dashboard and now I do not get this functionality.

You still should be able to update it via Dashboard as per our instructions. Could you please clarify what problems you face with this process?

As I stated, my on my Wordpress Themes dashboard it shows that the current version is 7.3.4.

From what I see on the theme page, is that there is a newer version – 7.4.

However I do not get the option to update my theme on my Wordpress dashboard.

Does it make sense?