535 comments found.
How are the actual classes created and operated? Are the classes live or on demand video, or on demand text? Are the classes text, video, etc.?
Hello,
Thank you for your interest in our theme 
The courses are not live, they can have video, text and images.
What are the option(s) for the videos,...youtube, etc?
You can use self-hosted videos or from 3rd party hosts like youtube or vimeo.
your ticket system does not accept the code. So I sent you an email regarding the licenses. I bought two licenses. I need each one to be attached to a different website. right now I am using the same one for two websites.
Hi,
In this case, you may revoke the licenses first https://goodlayers.ticksy.com/article/17178/ then register them separately again.
Let me know if still doesn’t work so I can help checking.
Hello, how can we test the course dashboard, is there a demo login or something that we can use?
Unfortunately, we don’t have the testing for our theme.
You can see these videos about how it works : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3tdbpG3zOnPxMPpZiV6KYUr
and for the LMS system, we are using Learnpress plugin which you can download and test it for free.
Thanks for your interest by the way 
Does this theme support Elementor?
You may use a third party page builder plugin but note that most elements in the demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text.. (ie. when you import the demo content, it won’t use that third party builder.)
When you use a page builder plugin, it will call its own element, layout.
When I activate all plugins start with this name “Goodlayers” this error appears and I can’t edit pages: There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
Hello,
Could you make sure you’re using the latest version of the theme and the plugins? You can update them as shown here: https://goodlayers.ticksy.com/article/1893/
If that’s not the issue, please open a ticket with the error log file or WordPress login information so we can look into this: https://support.goodlayers.com/
Thanks.
But the question is how can make sure if the this is latest since I purchased theme recently? or Is that mean I have pay another money to get latest version of theme?
You don’t have to purchase a new license to get the update.
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Hello. The contact form is not working. How can we solve this?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
I have changed twitter icon to X in header. How I can change the twitter icon to X in footer?
[gdlr_core_social_network twitter=”https://twitter.com/”]
This is showing old icon.
Please check this out : https://docs.goodlayers.com/using-new-twitter-icon-x-icon/
Hello,
I have a pre-sale question:
My FREE Course consists of 11 video lessons. Each video lesson has its own test. If the student successfully completes this test after listening to the video lesson, he can move on to a new video lesson. It will all be free.
After the last video, the student can receive a certificate. It’s not mandatory, but this is PAID option. That is, the certificate will be generated and sent to him only after payment for this service.
So, the course itself is free, only the certificate is paid for if the student has a desire for it.
Is it possible to do all this without coding using your Kingster?
Hello,
Sorry, it is not possible to create a course like this.
Hi, How to update the Twitter logo from Bird to X. Please guide us as we need to update it.
Hello,
You can update it as shown here: https://docs.goodlayers.com/using-new-twitter-icon-x-icon/
Hello, one question oily, there is any possibility for personnel plugin to give the opportunity for any user to create or modify they own cv with user login ?
Hi,
Sorry, that’s not possible.
Thank you for reply, in my opinion need only to enable the author option on personel pages (to work, like the pages and posts), after that is very easy to handle this.
You can enable the author option on personnel by adding this code in the functions.php file in the theme/child theme:
function sb_enable_custom_fields($supports, $post_type){ if($post_type == ‘personnel’)return array(‘title’, ‘editor’, ‘author’, ‘thumbnail’,’custom-fields’, ‘revisions’); } add_filter(‘gdlr_core_custom_post_support’,’sb_enable_custom_fields’,10,2);
I have uploaded the theme and demo content but the navbar is not uploaded properly, tried to raised a ticket on https://goodlayers.ticksy.com/submit/ but product is not listed there
Hello,
Sorry for the inconvenience.
The theme names are ordered by their release date, so this might be confusing. Could you check again? If it doesn’t show up, please open a ticket in any other category and mention the theme name in your comment and we will help with this.
Thanks.
Social Icons are not displayed when set to Font Awesome 5 or 6. Kindly check the issue.
Hello,
Could you provide the page URL where we can see this issue?
This may be happening because of a conflict with another plugin.
Could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.
Thanks.
Hi. Does this template supports Wordpress 6.4.x? the latest version which is stated on the template page is 6.3.x
Hi,
Yes, it supports WP6.4.x as well.
Cheers! 
Hi Can you tell me why website crash after activating the event calendar plugin ?
Hello,
That shouldn’t be happening, could you make sure you are using the latest version of the theme? You can update it as shown here: https://goodlayers.ticksy.com/article/1893/
If that’s not the issue, please provide your error log file so we can know more.
Thanks.
Integration of the Events Calendar into Kingster seems to have been broken since the latest Events Calendar update and migration. The appearance of events and the events list do not look slick anymore like they used to, and the title is printed in white on a white background. Is there an update planned to fix this?
Not sure what exactly was wrong with it? We just tried to update the plugin in the demo and it still seems good.
You can send us the page url that having problem via the form in our profile page so we can check.
After the latest update, still having the same problem: the event title is shown in white on a white background. Like here, where I had to add another title in the text body field in order to see it: https://afnorth-is.com/event/book-character-parade/
Hello,
That’s happening because the title is set to white, you can change this color in the Theme Options Panel(wp-admin > goodlayers) > Color > Body > Page title color option.
Thanks, that worked. It wasn’t easy to find the right option, since there are so many settings. BTW I kicked out The Event Calendar since the free version has all kinds of limitations and the paid version is not fully supported in Kingster. I have now switched to the Curly Themes Event Schedule, available on Codecanyon: https://codecanyon.net/item/events-schedule-wordpress-plugin/14907462
Sure. Let us know if you need help with anything else.
Hi, when I’m trying to save a template an error throws saying to try again later or contact the admin
On the console, a JS log says :
‘parsererror’ SyntaxError: Unexpected token ’<’, “
”... is not valid JSON
Hi,
Please try disabling all plugins out and see if this cause by plugin conflicted ?
If not, please provide your wp-admin account back via goodlayers profile page so we can check this out.
Thank you.
Hi, The animations on the template are not working. May I please get assistance for this?
Hello,
Is this happening with any specific animation? Could you post a screenshot and the page URL where we can see the issue?
Also, please make sure you are using the latest version of the theme and the included plugins: https://goodlayers.ticksy.com/article/1893/
Thanks.
I was looking at purchasing this theme but the demo versions of “Online School” and “Online Academy” are broken. If you click on either of them, you get “There has been a critical error on this website.” I’d like to check these out prior to purchasing your theme. Thanks.
Thank you for let us know, it’s now fixed! 
Hi, can your system manage virtual classroom? I would like to create an online platform that connects students with teachers of languages and other subjects from all over the world. Students can search for teachers based on the subject they want to learn, their skill level and other criteria. Once a teacher has been chosen, students can book private lessons and interact with the teacher via video call. Video calls must be managed internally by the platform.
Hi does the latest Kinster College theme update support WP 6.3.1?
Yes, it does 
Thanks