3017 comments found.
I have some pre sales questions: 1. Is it possible to add a slider to pricing plans to make price flexible? Example: https://ibb.co/TwsS1bP 2. is it possible to add a mega menu with other elements than only links? 3. is it possible to add lottie animations?
Hi,
Thanks for reaching out.
Unfortunately, options 1 and 2 are not available so far. As for the Lottie animations, you should add the required extra JS code previously and then paste a generated HTML snippet using page builder.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Please, where can I find the “Let’s Talk” button settings?
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Menu > Other > Menu Button.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Second time customer. Still satisfied. I have a question: How can I remove the search icon at the bottom left of the screen. It serves no purpose for me. Thanks
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Menu > Other and switch on the “Search” option.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, the theme is very good, congratulations.
I’m just having a little difficulty.
When you open the hamburger menu on your cell phone, there is a message in the footer: “Security | Privacy & Cookie Policy | Terms of Service” With links from your website, how do I remove this? I looked in themes settings and couldn’t find it.
Hi,
Here’s where you can change that:https://prnt.sc/cPO_Zq2jAQ00
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
How do I make my featured image show on my posts https://asadaftab.com/i/ like the way it shows in your example here https://ohio.clbthemes.com/demo31/creativo-para-jovenes-the-designers-ui-ux-checklist/
Hi,
Please ensure that you set the featured image and have the following setup:https://prnt.sc/Hz6EfnxY-tT2
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you but the screenshot is not opening for me
https://tppr.me/UzCFZV
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you very much… I will make these settings and let you know if it doesn’t work.
You are welcome!
Presale question:
We really like your theme and are interested in acquiring a license. However, before proceeding, it’s crucial for us to know if you offer a content import library that allows for element-by-element demonstration. Our question is: once a demo is imported, is it necessary to work with that particular demo and its contents, or is it possible to import additional demo contents, along with their styles and characteristics, from other demos without having to overwrite the existing ones?
For instance, we like a particular block from demo 1 and another from demo 7. Is it feasible to perform such imports easily while maintaining the styles of each demo?
We look forward to your response. Congratulations on the excellent work, and thank you in advance.
Hi,
Thanks for reaching out.
You can import a few separate demos with local options only. After that, you will be able to mix and match required sections from one demo to another by saving them previously as templates.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello,
I am reaching out regarding a concern I’ve encountered with the accordion functionality in my theme.
The problem I am facing is that when I click on the accordion elements, they do not open or close as expected. Interestingly, this issue seems to occur only when I am not logged in to the admin panel. When I am logged in, everything works fine.
I have checked the configuration and settings in the admin panel, but I couldn’t find any specific options related to this accordion behavior. I would appreciate your assistance in identifying and resolving this issue. If there are any specific troubleshooting steps or adjustments that need to be made, please guide me through the process.
Hi,
Thanks for reaching out.
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hey gang,
A little issue. contact-form-7-mailchimp-extension has been suspended.
Any ideas on what to do?
Hi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who is going to check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi guys, I would like to buy another license for the theme. I have one question in advance. Does the theme support RTL – Right to Left? My client wants to display Arabic language. Best regards, Micha
Hi,
Thanks for reaching out.
Yes, it does.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Many thanks! This helps.
You are Welcome!
Is it possible to add slider to pricing boxes to make the prices change dynamically? Like this: https://i.imgur.com/Sg337yw.jpg
I guess the link expired. Here’s what i meant: https://ibb.co/kXyZpKX
Hi,
Thanks for reaching out.
Unfortunately not, that would require code customization and writing a completely new functionality.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I am unable to connect and activiate the theme. It says ” No licenses found. Make sure, that you are logged in to the same account your theme license was purchased from.”
I had purchased this theme few years back but have not used it.
Hi,
Thanks for reaching out. Please, Send us a personal message and provide your Licence Code.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
i have tried the hotfix to get rid of the grey box on burger menu for mobile, however it doesn’t seem to work… any idea when the next update is coming?
@media screen and (max-width: 768px) { .header.mobile-hamburger-position-left .left-part .hamburger, .header.mobile-hamburger-position-left .menu-optional-left .hamburger, .header.mobile-hamburger-position-left .middle-part .hamburger, .header.mobile-hamburger-position-left .top-part .hamburger { display: flex; } }
Strange, it should work. Anyway, we are going to make an update with the fix today.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi there, the best theme builder on Themeforest! I have two questions about form7; 1st question is, how to capture data from the form without using an external plugin? I’m using “Brevo” but I’m only able to capture the First & Last name, email address, and phone number, their attributes are very limited.
I would like to capture the option that users select in the dropdown menu. Are there plugins that you’d recommend, preferably free? 2nd, how do I set up the form to redirect, instead showing a thank you message? I know my support has expired, but I would greatly appreciate if you can help me with this one.
Thanks, in advance!
Hi,
Thanks for reaching out.
Try to check if MC4WP: Mailchimp for WordPress will work for your needs.
As for the redirect, try to check this one.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, Friends
1. Can you help me with a CSS to reduce the height of the title text of the Blog cards?
2. Can you help me with a CSS to configure the height between the blog cards? the pagination gets disconfigured when the text has different extensions between cards.
3. There is a problem with the 5 column option of the Blog cards, it does not work.
4. Is there any CSS to remove the rounded shape of the blog cards?
Here what you see: https://ibb.co/QbzD2H2
Thank You.
Hi,
Here’s the code:
.card:not(.-contained) .image-holder {
border-radius: 0px;
}
.blog-item .card-details .title {
overflow: hidden;
text-overflow: ellipsis;
display: -webkit-box;
-webkit-box-orient: vertical;
-webkit-line-clamp: 2; /* number of lines to show */
}
As for the 5-column layout, unfortunately, that option isn’t available anymore. However, you can use the following CSS:
@media screen and (min-width: 1200px) {
.blog-posts-classic .vc_col-lg-3 {
width: calc(100% / 5);
}
}
Please let us know if the provided code works for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you very much. 1 and 2 did not work.
1. Can you help me with a CSS to reduce the height line of the title and the date of the Blog cards, they look too far apart, I attach an image of what it looks like.
2. For some reason the cards are disorganized on the blog page, can you help me with a CSS to configure the height between the blog cards, or any solution to not be disorganized, I attach an image of what you see (the same image).
https://ibb.co/GVpnS0n
.blog-item .title a {
display: block;
line-height: 1.1em;
}
2. As for the cards, unfortunately, we can’t check that as you set another blog layout on your site:
https://prnt.sc/xYnAlmWwACtu
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you,
1. For number 1 could you give me a CSS to reduce the height line between the date and the card, and the date and the title?
2. Could you check again point two?
Thanks for your help.
Thank you,
1. For number 1 could you give me a CSS to reduce the height line between the date and the card, and the date and the title?
2. Could you check again point two?
Thanks for your help.
/*1*/
.card:not(.-with-overlay):not(.-image-only) .card-details {
padding-top: 1rem;
}
.blog-item .card-details > * {
margin-bottom: 0.25rem;
}
/*2*/
.blog-item .card-details .title {
min-height: 2rem;
}
I would kindly ask you to contact our help center with all your further support inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, Quick “Before buying” question: In the “Photo Gallery” Demo -> could you help me to remove the classic menu -> that I’ll have only hamburger menu?
Even better if I do it by myself from the template options?
Hi,
Thanks for reaching out.
Sure, there’s an option to disable the regular menu and leave the hamburger only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi There seems to be an issue on mobile since the last update regarding the hamburger menu. Behind the hamburger “icon”, a grey off center rectangle appears.
Hi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who is going to fix that.
Currently, you can use a CSS hotfix. Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
@media screen and (max-width: 768px) {
.header.mobile-hamburger-position-left .left-part .hamburger, .header.mobile-hamburger-position-left .menu-optional-left .hamburger, .header.mobile-hamburger-position-left .middle-part .hamburger, .header.mobile-hamburger-position-left .top-part .hamburger {
display: flex;
}
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
hi guys, your plugins don’t seem to update?
i always get
Downloading update from https://plugins.clbthemes.com/ohio-extra-v314.zip…
Download failed. Not Found
Hi,
Seems like you have an outdated copy of our theme. Please, get the latest version of the theme (3.3.4) and you will be able to update Ohio Extra as well.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi there,
Happy New Year Guys!
I already have this template in WP. Is there any chance to have the same one in a HTML version? Thanks for letting me know.
Cheers!
Hi,
Thanks for reaching out and Happy Holidays!
Unfortunately, we have a WordPress version only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who is going to fix that.
Currently, you can use a CSS hotfix. Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
@media screen and (max-width: 768px) {
.header.mobile-hamburger-position-left .left-part .hamburger, .header.mobile-hamburger-position-left .menu-optional-left .hamburger, .header.mobile-hamburger-position-left .middle-part .hamburger, .header.mobile-hamburger-position-left .top-part .hamburger {
display: flex;
}
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello
We have an important question regarding “Permalink Settings”
We have two different pages:
1. Portfolio: https://intorque.com/work/growspace/ 2. Posts:- https://intorque.com/explore-our-new-series/ (“blog” slug missing)
I’ve added Custom Structure in Permalink Settings as “https://intorque.com” ”/ postname /” however it doesn’t appear as “blog” as slug in Posts followed by point 2. which shouldn’t reflect in Portfolio.
Now you may suggest adding “blog/ postname in the permalink but it adds “blog” in our portfolio URL which is wrong.
Both URL’s should be:- (Right one)
1. Portfolio:- https://intorque.com/work/growspace/ 2. Posts :- https://intorque.com/blog/explore-our-new-series/ (Right one)
I’ve added slug as a “work” in theme settings in the portfolio part I’ve added slug as a “blog” in theme settings in the blog part which is not working.
Can you help, please?
Thanks intorque
Hi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who is going to check that.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello
Did you get a chance to look at it? I’m actually stuck over there.
Thanks
Hi,
Thanks for your patience.
Please send us a personal message and provide your temporary WP credentials. We will try to fix that on your WP environment.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi
Sure, Let me take a backup first and send you personal message.
Thanks intorque
You are Welcome!
Hello
I shared you the access on personal message but it got messed up my design entirely which I didn’t anticipate Now when I want to open my blog list page it redirect automatically to Single Blog Page which is wrong.
Previously it was Blog List page and then Single Blog page so can you tell me what changes you made.
Process should be :- 1. List of blogs (Blog page) 2. When I click on a particular blog it should take me to that specific Blog.
I hope it’s clear.
Hi,
Please check you inbox.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi
Can you tell me where you have made changes as I couldn’t spot where exactly you made changes? We brought backup still there’s problem in the theme.
Please help us asap.
Thanks
Please get back to us via email.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I’ve already sent you email 8 hours ago but didn’t receive response so I had to message here.
Please note, support requests are processed on business days from 10:00 to 18:00 (GMT +2 ) within 24hrs (usually less) in the order they were received. Support requests sent during weekends/holidays will be processed on Monday or the next business day.
Thanks for your patience.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.