2765 comments found.
Holy Moly…imagine the theme (mobile menu) not working with the latest update of WooCommerce on the day you’re supposed too close on 20 clients. The last release of WooCommerce that this theme is compatible with is 8.2 and the latest release of WooCommerce is 8.4. I’m posting because I’ve bought several licenses and extensions. This is one of the best themes I’ve used ever so I’m trashing it or being nitpicky. But we need an update and fast.
not trashing*
Hello,
I just put out a update that should fix the issue.
Thanks
Hello, just to comment that the latest versions of WooCommerce generate conflicts with some scripts in the template, especially the ‘loader’ that is stunned, the only option I found was to return to version 8.2.1 of WooCommerce. I wish there was an update very soon for v. 5.3.4 of the template and WP version 6.4.2…
Hello,
I just put out a update that should fix the issue.
Thanks
Need Support?
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If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
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Thanks 
Hi, Whats the name of the Header font in creative V2 demo? thanks
NEED HELLP PLEASE !!! hello, i want to buy like this theme of this website https://cifreceramica.com/ is wordpress the name the template is atico but i don’t find it and contact the agency he don’t answer so if u this theme have same of this website i can buy it please help me thanks Youuu
My WPbakery is pretty outdated, I have the most recent version of the Theme. Will you guys be offering an upgrade to that soon?
Hello,
There is a update in the review process right now that includes those plugin updates. Should be available shortly.
Thanks
Hello! I opened a ticket at your support forum about resetting my license (because of moving of my website to another domain) and still didn’t become any answer. It’s urgent. Please solve this for me. Thank you.
Replied to you on the Theme’s Support Forum.
Thanks
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
The Plugin Registry is also giving me errors when installing plugins as well.
Replied to you on Theme’s Support Forum
I am also having an issue re-activating with my purchase code. I have an open ticket. Can you please look into this ASAP?
Replied to you on Theme’s Support Forum
You really, REALLY need to sort out your support forum hosting, Geoff. At best, it’s terrible! Let’s say that it doesn’t inspire confidence!
Hi, it seems that your hosting is down again and previous registrations appearing as unregistered! It would be great if you could change to a more reliable hosting in the future.
hello, my activation key is not valid, can you help me?
I purchased 907 theme from envato few years ago. It shows in my account also. But suddenly my wordpress dashboard is displaying this alert – Please register your license to unlock the premium plugins and theme demo imports.
And when I am putting the correct license, it is displaying – Please input valid license.
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
My license has suddenly stopped working, and no longer accepts it.
Hello,
Can you try now and see if it works for you, thanks
My site has stopped working today, saying unlicenced and not accepting licence as others have experienced. Also your support site doesn’t seem to be functioning. Can you please provide an update. Thanks
Hello,
Can you try now and see if it the license works for you, I’m trying to get the support site back up after dealing with my host, so hoping that will be back up soon as well.
Theme tells no license also with my sites
Hello,
Can you try now and see if it the license works for you, I’m trying to get the support site back up after dealing with my host, so hoping that will be back up soon as well.
yes it works again! thanks for solving it very fast.
What is going on with the theme? My license will not validate anymore. I own 17 licenses. This has been a great theme to use—but ??? Support is even down.
Hello,
Can you try now and see if it the license works for you, I’m trying to get the support site back up after dealing with my host, so hoping that will be back up soon as well.
I quickly checked 1 site—and yes I am validating again. Is this something that you will get in check? I love the theme and have a ton of licenses. It’s always a pit in my stomach when a theme seems to go down.
I’ll be changing host as they really messed it up and I’ve been message them since the 18th and getting no where.. So in the process of restoring from a backup file because they can’t fix it.
Glad that’s working for you, trying to get the support site back up as well.
Thanks for checking
What a bummer! Hosting issues are never fun. Glad to hear you didn’t go away though - I have way too many licenses - I might have cried.
Yeah they’ve been horrible since being bought out.. Not going anywhere, just been waiting for them to do something about it and they never did, so had to find a backup from last month to get the support site back up as they were not helpful at all.
The support site is backup now should you need any help you can post there.
Thanks and sorry for the downtime and inconvenience
No worries! Thanks for communicating and glad you’re back.
Hello, I have bought 4 Licenses for myself and I recommended you to a client, but unfortunately today one of my sites unexpectedly rejected the License that I had already validated, is there a way to fix it?
Hello,
Can you try now and see if it the license works for you, I’m trying to get the support site back up after dealing with my host, so hoping that will be back up soon as well.
Thanks for the support..! The License has become valid again and now everything is in order.
