Hi wpstore71,

Thanks for contacting us…!

We are really sorry but there is no such option available in theme

Thanks

Hi emre9821,

Thanks for contacting us…!

We are really sorry for the delay in response as it was due to weekend. Please follow the ticket you have created as out tech team is communicating with you there

Thanks

Hi emre9821,

Thanks for contacting us…!

We are really sorry for the delay in response as it was due to weekend. Please follow the ticket you have created as out tech team is communicating with you there

Thanks

Hi emre9821,

Thanks for contacting us…!

We are really sorry for the delay in response as it was due to weekend. Please follow the ticket you have created as out tech team is communicating with you there

Thanks

Hi elparaiso,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi Katembi,

Thanks for contacting us…!

Please follow the link below:

Download the Yellowpro adon and replace it with existing. Then it will work for you

Thanks

Hi chofkyton,

Thank you for your detailed explanation of the concerns you’re facing with the business listing states and filtering system. I appreciate your patience in bringing these issues to our attention. I understand the importance of having accurate and user-friendly information for both businesses and customers.

Regarding the two states of a business – open and closed, I see your point about the confusion caused by the “day off” status. I completely agree that unnecessary complexities should be avoided to enhance user experience. But this is not unnecessary. There is difference between closed and day off.

Now, addressing the “open now” filter issue, I want to clarify how the system currently operates. When there are no open businesses while filtering for “open now,” the system displays featured listings running with Ad campaigns on the archive page, ignoring the filter. I understand this may not align with your expectations, and I apologize for any inconvenience.

To resolve this matter, you have the option to delete the Ad campaigns for the top of the search. By doing so, the system will not prioritize ads over the filter results, ensuring a more accurate representation of open businesses. As top of the search Ad type have to work with this way. But in your requirement you can delete the top of search Ads.

I hope this explanation clarifies the logic behind the current system behavior. Your feedback is invaluable, and we are committed to enhancing our platform based on user input. Please feel free to reach out if you have any further questions or concerns.

Thank you for your understanding.

Hell: I have sent a special ticket about this, it is not possible to continue my project with this theme, there are things where days, months, years could pass and there will never be a solution, other elements are about the mobile phone experience, where there is no way to customize or configure to deliver a quality experience to the web user, who is the most important. Thanks for everything.

Hi edisduhan,

Thanks for the kind words! We’re delighted to hear that you’re happy with ListingPro and the Yellow Pro addon. If you ever need further assistance, feel free to reach out to the support team

Best,

Team Cridio

Hi Redactio74,

Thanks for contacting us..!

Please follow the link below to get the latest version of WPBakery

Thanks

Hi, thank you very much, but this is version 7.3, and I need version 7.4.

Hi nupe8,

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi chofkyton,

Thanks for contacting us…!

Please check the ticket: https://help.listingprowp.com/ticket/280744

Tech team have replied you in detail

Thanks

Hello, yes they answered me, as always quite fast! However, the issue is not resolved, the logic is incorrect at that point, let me explain: a business (Listing) has 2 states to serve customers: Open Now or Closed, and here they have a “day off” when the owner takes a break. free day, but that is the same as having a closed day, and no one cares if the owner is on vacation, etc., so when applying the “open now” filter it returns Listing results with “Free day” and “open days”, when it should only show “Open now”, therefore, I would appreciate seeing how to solve this because the filter does not return correct data, it should not show free and open days when applying the “open now” filter, That is, apply the “Open Now” Filter = only “Open Now” listing! It makes no sense to show “day off” businesses because in the end they are closed! Here you manage 3 states: open now, closed, and day off, a business is open or closed, if it has a day off it is because it is closed, that is, it should always be evaluated from the web user, the client who goes for example to the restaurant, not from the point of view of the business owner, no one is interested in what the owner does with his work hours/days, they only care if the business is open or closed (so as not to go at a certain time). Thank you.

Looks to have been resolved. Not sure what is happening. Maybe lease back to support to double check it if not aware.

Hi PoppySigns,

Thanks for bringing this to our knowledge.

We have verified and the support system is working fine

Thanks

Hi footprints747,

Thanks for contacting us…!

The ticket you have mentioned is already entertained 5 hours ago. Please communicate in the ticket to resolve your issue

Thanks

Ok thank you. Hopefully, you can resolve this issue soon because I had reported this since last week. I’ve been in touch with the support team many times, and they’re still trying to find out what’s going on. He mentioned that there are some issues with the banner style. I asked them that if they still couldn’t find out the problem, they could just reinstall it using the bug-free script. Thanks

Hello sir,

Problem: I made subcategories, but they do not appear on the dropdown menu.

That’s all! This is the problem I’ve been reporting since last week. But your technical support John, seem having hard time to understand the problem and thus, kept giving unrelated random reasons.

He initially attributed the issue to the dropdown being ordered alphabetically, but later he said it’s due to parent/child theme compatibility, then plugin issues, and yesterday he said it was banner style issues. And finally, he just sent me a screenshot indicating that everything worked fine! Basically, the screenshot he shared STILL shows that all subcategories are still missing from the dropdown! but he stated, “It all worked fine for me.”

This is truly getting to my nerves! Because 13 days after I first reported this issue, we’re back at square one because he still didn’t know what I was reporting and didn’t have a clue either what he was trying to resolve! This is not a rocket science issue, but why John seems making it so complicated. It’s no surprise that we kept going in circles and you kept offering me random ridiculous reasons. I have a tight deadline sir and this bug on the script really delaying my progress to get going.

I would greatly appreciate it if you could assign the ticket to someone who is a true tech support rather than someone who simply makes guesses while investigating stuff he doesn’t understand. If still can’t figure it out, rather than wasting more time, just reinstall it using the BUGS free script. Thank you!

Where is current documentation so we can all answer things ourselves…...

Hi tylerdavidson25,

Yes, You can create sub categories in theme.

Also store can be added but customization will require

Thanks

Hi hassene,

Thanks for contacting us…!

It happens when you didn’t enable any payment method from theme options.

Please go to Theme options >> Payment >> enable the payment method

Hope it will fix your issue.

Thanks

Hi h_abudahab,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Thanks, means i have to pay 50$ for 6 months support ?

Hi 0741963533Aa,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi h_abudahab

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi buxton161,

We are really sorry for the inconvenience.

Can you please share the ticket number for reference we will look into the ticket and will see why it was not handled properly.

Thanks for your assistance

280731

still no resolve, theme still has issues.