13513 comments found.
Hi I have added Stripe payout method on my https://skillvistas.com/ but when students are making their payment through mobile Expire Date field and CVV field not appearing in proper way, phone needs to rotate for have expire date and CVV field. Can you please let me know how to fix this?
We have a free forum here: https://thimpress.com/forums/forum/learnpress-plugin and you can create a ticket in that although license support expired. Hope to hear from you soon.
Tricky answer, unable to create ticket there, its asking money
The forum link I put above is a free forum, anyone can create a topic, you don’t need to renew anything.
Hi, is the theme translated in rtl language like Arabic?
Hi,
Yes, our theme has RTL support.
please check my ticket #956533
Yes, our developers are checking your errors already. Please wait a moment.
My error was that the course could not be loaded
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
I created a topic and no one responded
We have already replied to your topic. Please continue to discuss on topic.
“Wishlist plugin” doesn’t work on your last Elearning demos, please check and confirm.
Are you referring to the Learning Platform demo? This demo is created entirely by Thim Elementor Kit, so users can add their own wishlist if they want.
So, is the full version of LearnPress included in this theme or do I need to purchase it separately?
Yes, it is already included in the theme, you don’t need to buy it anymore.
Hello, I have a simple question, if you can help me please. I would like the word “duration” that’s inside learnpress courses. How can i do that? Thank you very much
Hi,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
personalized currency still didn’t find a solution for currency in french not in an arabic website
:cry: :cry:
Please go to Dashboard / Learnpress / Settings / General / Currency to change this.
Hi my website is in french i need to write the currency of algeria in french dzd or da insread of دج which is in the least as default algerian currency is there a solution for that?
Please go to Dashboard / Learnpress / Settings / General / Currency to change this.
Hi,
I have to sell one course as a pack of multiple other courses.
Can i do that without using WooCommerce products, ie by adding one single new course that contains other courses or gives access to several other courses ?
thanks
Hi,
Yes, you can use the Learnpress – Upsell plugin to do this.
thank you
I will share my private information with you, why do we write to the forum instead of ticket? Please write me an e-mail address
We have already responded to your topic. Please continue to follow the topic on the forum.
Hi, the order of events it depend of when you publish instead of when the event start?
Events where order according to the date but now, they appeared with respect to the order of creation. I want them to be ordered according to the date. Where can I change this?
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
i do no like the way you people support here this theme was not given to me free i paid money if you people do not want to assist i think i need a refund plzz this is not funny for days now no solution then what are you people selling.
On your website https://thimpress.com i created and account and it seems the person offering the support is joking .
My Issues:
I have issues with Createing Single Course Item
How do i create a completely new one
After creating Single Course Item there is no content ( lesson 1 and so on ) in the page , the course curriculum section its empty and the scroll bar to navigate through the courses goes all the way down to footer there by not making the site not look well
After creating this is what i get
https://wirepipsfx.com/?thim_elementor_kit=single-course-item-2I need assistance this getting too long and not funny
Hi,
Our support staff has already responded to your topic. Please continue to communicate with us on your topic.
I think i should request for a refund my clients are on my nerves i paid for this theme not free plzz refund
I wonder why this theme is a five star
I’m so sorry, I asked other developer check your issue, please follow your ticket.
Hi there, i send email to support@thimpress, ‘cause wp bakery needs to be upadte to version 7.4, but as always i can’t do by my side, can you please provide your help! thank you
Hi,
We have pushed the new update already. You can now update this plugin.
Thank you!
Hey,
1. Is there a way to collapse all the curriculums and open them on click? I know there is a section to show how many “Section Per Page” under curriculums settings, but I need to keep all the curriculums rather than hide them. (let me know if this question is not clear) reference image-> https://paste.pics/Q8HMO, If there is some code that I can add please let me know.
2. Is there anyway to add a search bar to the forum? It is difficult to find the relevant topic if required.(if this is already there then please show me where it is)
Thank you.
Hi,
1. Please go to Dashboard / Learnpress / Settings / Courses / Scroll to “Curriculum Settings” / Enter the number -1 in both of these fields / Save
2. Sorry, our forum is private, you will not be able to view other users’ topics.
1. Noo you don’t understand, I want the curriculum accordion to be closed by default, currently the accordion is opened -> https://paste.pics/Q960N, I want it to be like this by default -> https://paste.pics/Q960R (Closed by default).
2. Okay no problem.
Sorry, but we have not had that feature yet. Thank you for your question.
Hi, does this tool have an export the report for the users who took the quiz or course?
I just saw that Gradebook allows me to export the report. However, is there a way to customize that? I want to export more details.
For example: Imagine retailers store are taking our quiz. We want to export these following data
Quiz Name, Quiz Completed Day, Store Name, Store Address and Job Title
Sorry, but we have not had that feature yet. Thank you for your question.
Hi, I wondring how can disable REVIEWS from single cource page? I already Sortable Tab Course disable it from view but until now show on couce page.
https://skillingupcdev.wpenginepowered.com/pathways/learnpress-101/You just need to go to Dashboard / Plugins / Deactivate the “Learnpress – Course review” plugin
I have raised support tickets but it’s obvious that it is not a normal human that is replying, I guess robot or someone that is on high substance. I said I have to approve Woocomerce payment manually before students can access their paid course and your are telling to install a code that will direct them to a thank you page? Are you people ok at all?
I am very sorry for the inconvenience you have experienced. It may be because our staff does not understand your problem clearly. Please continue to communicate with her via topic.
Hi, I’ve been using Eduma for my eLearning website for the past six years. I’ve also been using the Certificate Addon, but suddenly, it stopped working last week. backend it’s working fine but front end showing blank page. I haven’t updated anything, not a single plugin or theme file. However, it’s stopped working. Please help me resolve this issue because some users are panicking, and it’s significantly damaging my reputation. I’ve already checked WordPress learnpress Support, and many users are facing the same problem.
Kindly assist me in resolving this issue.
Thanks and regards.”
Hi,
Please edit the certificate / Re-upload the background / Update and check it again.
Hello ThimPress_Support,
I have a main website domain with wordpress installation Let’s call it: (X.Y.Z)
and I have many sub-domains: (a.X.Y.Z) (b.X.Y.Z) (c.X.Y.Z) ...etc
Each of these sub-domains uses a standalone wordpress installation and each has it’s own database.
If I activated the license on main domain can I use the license for the sub-domains as well? And what about LearnPress LMS License for all sub-domains?
Thanks.
Hi,
Yes, you can use licenses across subdomains.
I really appreciate for you quick response.
In earlier reply of yours: https://themeforest.net/comments/25094378 “Sorry but this is not available with our theme.”For the question: “Hi. I am trying to set up my site with subdomains for each country where it will be accesible. For example country1.mysite.com; country2.mysite.com, etc. Each subsite should have separate content/courses specific only to that site/country but also be able to offer some content/courses in general for all countries. Is that achievable with your theme?”
I am quite willing to buy your theme and it’s really important project. Can you please tell me the right answer.
Thanks.
Hi,
Yes, you can do this with our theme.