359 comments found.
I purchased this template, and when I upload it to WordPress, it does not upload. I created two tickets and was not contacted
Hello wardmohamed368, we replied to your ticket.
Hi I changed l logo in phox but it stays small when saved. I see in inspector tool there is 2 times an elementor css 37px but no clue where this is coming from. I try adding size changing in phox options but they dont work after saving and leaving it empty also does nothing. hello no encontre la solucion en los comentarios, ya les envie ticket de soporte
Hello andresvn, we replied to your ticket.
Pre purchase question: does your Wordpress-WHMCS integration rely on WHMCS Bridge plugin, or do you use your own solution. e.g. If i choose to not use WHMCS Bridge (because it is no longer supported) will your Wordpress-WHMCS integration still work?
Hi, We support WHMCS Bridge. but you need to make sure from the plugin compatibility with your website. and we have our own solution by producing our custom Elementor Widgets that are integrated with WHMCS.
i am not able to find TEMPLE demo? can you please assist me?
Hi, it will be available in the next update.
Hi, Ramadan Kareem..
My support is over but we noticed since the new update, any newly created pages it will go to 403…
Not sure if you can upload a patch so we can use the theme
Thanks
By the way, the defect we found is with slider revolution.. if we disable this as we don’t use it, the page will be a 403 for some reason
Hello scanvas, kindly open a ticket https://whmcsdes.com/ca/submitticket.php
after I updated element or and woocomerce I can’t edit any page I found that Phox hosting plugin is the issue
public_html/wp-content/plugins/phox-host/includes/elementor/widgets/site_nav_menu.php on line 1549; PHP message: PHP Warning: Undefined array key “data-mobile-layout”
Hello, kindly open a ticket https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2 so we can help you.
Hi!
We just bought and installed Phox Fancy demo and we can’t find the blog page on the installed demo. We tried to implement it manually but we can’t do the overlay with text on your “posts block list” widget (like displayed on your online demo: https://phox.whmcsdes.com/demos/fancy/blog).
Can you please help us?
Best regards!
Hello, kindly open a ticket https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2 so we can help you.
I want to know that I will not use this phox theme in my wordpress website because I will use other custom theme for wordpress website but i will use your WHMCS template for the client are. So is it possible to do it? Or if i want to use WHMCS template, then i must use this Fox WordPress theme?
Yes, you can use the WHMCS Template without WordPress. it’s two products. and you can use any one of them individually.
Hello,
WHMCS 8.9 was released. Will the PHOX theme be compatible? If so, please let me know. That way I can proceed with the upgrade.
Thank you!
Hello ChonkyHippo, We are working on the upgrade it will be available in the next few days. here is how you can upgrade https://phox.whmcsdes.com/docs/how-to-update-whmcs-template/
Hello,
Great theme.
I can’t delete your theme icon that displays on my website search engines. I added mine, and consulted with another designer, and it doesn’t work, when we tried removing. How do we do it?
Andrew
Hello raqueta69, kindly open a ticket https://whmcsdes.com/ca/submitticket.php
Im not allowed to open a ticket. My support ran out, several light years ago. What’s my other option? I just need to remove an icon.
Andrew
Hello raqueta69, if you mean the favicon you can change it from the theme options https://phox.whmcsdes.com/docs/general-settings-options/
Does the theme have or boost SEO or does it support any SEO plugin?
Hello zeynabawadh, We are compatible with the most popular SEO plugins. if you need to check the compatibility with a specific plugin you can open a ticket to check it for you. https://whmcsdes.com/ca/submitticket.php
Hi, I am interested in your theme. But I have a question, If I purchase it can I get both WordPress and WHMCS templates since I see they are categories differently when I live preview
Hello there, yes you will get the both.
and If I buy the template can I use it more than once or should I keep purchasing when I want to use it again on another site?
Each domain requires a license.
meaning I should by the template more than once?
You will need to get two theme licenses if you have two domains.
Noted. What about SEO Does the theme have or boost SEO or does it support any SEO plugin?
we have the essential SEO settings for the pages.
Okay, Thanks.
Hi, Just bought the theme and am currently having trouble installing it. It says WordPress Error – Incompatible Archive. Tried a support ticket no reply. Kindly help its urgent!
Hello, we have replied to your ticket.
hi installed the theme and i can’t find this demo https://phox.whmcsdes.com/demos/express
where do i find it
Hello hashim25, kindly open a ticket https://whmcsdes.com/ca/submitticket.php
Greetings, The template in the ”/phox/includes/core/style.php” file in PHP 8.1 has a bug and is not fully compatible. Please check it out.
Hello Dehbozorgi, we replied to your ticket.
Perhaps a new updated gaming style layout would be an idea? There is only one and having more options would be awesome.
Hello Havocide, We will work on this.
Can I mix and match elements from your different themes, into one particular theme? Andrew
Theme installation failed. Missing Stylesheet? Too many things to do today. Help. Andrew
Hello raqueta69, kindly open a ticket to help you with further details https://whmcsdes.com/ca/submitticket.php
I signed in. I can’t see a way to create a ticket? Am I allowed? Your phox theme support icon doesn’t seem enabled. Please advise
Just imported the demo, no main navigation menu, required Elementor. This should be easier. There is too much to do than trying to figure out your missing navigation menu after install.
Please advise. Help Andrew
The install did not render the exact navigation on your demo. IS there a 24hr wait for this?
Your menu https://phox.whmcsdes.com/demos/phoxup ////// My menu https://techstreak.com/Andrew
Resolved . It was hidden somehow.
Still can’t create a ticket.
Hello raqueta69, here is a direct link to open a ticket https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2
i have installed whmcs in my subdomain, but i dont understand properly if i need to install your them in my main domain homepage or this same subdomain?
i have some questions, not purchase yet
Hello lisetter2, How do you test the theme without purchasing it?
where i told you i have install your theme? i told you , i have installed my WHMCS in subdomain, not your theme. i just need some clarification before purchase your theme.
Hello lisetter2,There is a WordPress Theme that you need to install in your main directory. and a WHMCS Template in your WHMCS Directory.
I can’t find the express demo on demo import option
Hello Cloudy360tech, Can you open a ticket with your purchase key?
Hey, Do I need the have a Pro license from Elementor to use this theme?
No you don’t need Elementor PRO
My theme is showing double header logo. How can I fix it?
Hello Mediacenter02, kindly open a ticket https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2
