64 comments found.
My services page always goes on 404. It is not working at all. pls suggest
Subject: Urgent: Sigma Core Plugin Error – Assistance Required
We are currently encountering a critical issue with the Sigma Core plugin on our WordPress site, and it has failed to load properly. The site is now in recovery mode, and we require your assistance in resolving this error.
Error Details: Plugin: Sigma Core Plugin (Version 1.0.0) Error Type: E_ERROR File: /home/demosmashsoft/public_html/sangeethagnanamu/wp-content/plugins/sigma-core/includes/helper-functions.php Line: 541 Error Message: We are currently encountering a critical issue with the Sigma Core plugin on our WordPress site, and it has failed to load properly. The site is now in recovery mode, and we require your assistance in resolving this error.
Error Details: Plugin: Sigma Core Plugin (Version 1.0.0) Error Type: E_ERROR File: /home/demosmashsoft/public_html/sangeethagnanamu/wp-content/plugins/sigma-core/includes/helper-functions.php Line: 541 Error Message:
We have sent email also but still not get any reply from your end.
Any update on this?
Hello there! I am having an issue with updating the theme of my website. my website the current version of the theme is 1.0.0. Can you please help me resolve this issue?
Hello vgosh Can you please share your website + username and password to info@metropolitanhost.com so our team can check if you have the latest version.
Please add vgosh in the subject of the email so we can know its you. Regards
I have some presales questions: Does it support Razorpay? How many types of payment gateways does it support? Do we need to purchase any additional plugins for this theme to be fully functional?
Hello ankitime2
No this theme does not support Razorpay. All the options in the theme list are included if you want to add any paid plugins its up to you, there a lot of paid options or free plugins which you can use.
The theme support woo commerce payment (strip paypal and direct bank transfer) technically the payment provided by woo. Regards
I have purchased the theme. Downloaded the files. The problem is before importing the demo content I tried several times for installing all the plugins . but while uploading sigma-core plugging it shows error and after that can’t even login into my dash board. Can you help me in uploading demo content?
Hello there, Please send us your FTP access and website access so we can check what is going on and resolve it. Please send all info to info@metropolitanhost.com and our team will resolve the issue for you. Regards
Hii,
I am trying to edit Puja. But WP Bakery Builder is not seem to be working/enabled.
Can you let me know how to enable WP Bakery Builder for Puja?
thanks
Hello ashwathss, can you please share your website + user name and password to Info@metropolitanhost.com so we can look into the issue and resolve it for you. Please add ashwathss in the subject of the email so I can take care of this personally and quick.
Hi,
Hi to edit the form found on your Home 3?
This is a contact form for service where it says Dharma Guru, Priest, Worshiper.
https://preview.themeforest.net/item/maharatri-hindu-temple-wordpress-theme/full_screen_preview/36005540Hi, purchased the theme and trying to install it. I installed the theme and now trying to install the required plugins but getting critical error issue.
i have already mailed this issue on info@metropolitanhost.com from my email -
mrityunjay.83039@gmail.com on 1st may.kindly help.
Hi team, please help its very urgent. Thank you
I am using godaddy managed wordpress hosting running WPversion 6.4.When i am trying to upload and install the theme its not working . Please provide a fix or let me know if you can deploy the theme. Will share the credentials
Hi satya2528 can you please send you WordPress website link + username and password to info@metropolitanhost.com so we can look into this. No one ever had any issued with godaddy, in fact we also use godaddy>
Please at your email subject ” satya2528 ” so we can know its you. our team will look into this and import the demo for you and we will let you know what was causing the issue.
Regards
Hello there! I am having an issue with updating the theme of my website. my website the current version of the theme is 1.0.0. Can you please help me resolve this issue?
Hello there, Sure we can help Please send you website link + username and password to info@metrpolitanhost.com and our team will update it for you. (Please not this is not part of support, we are just helping you have a better experience). Please make sure to include in the header of your email “vgosh” so we can identify that its you. Regards
hi team
can you tell how to add pagination in volunter page we need to add various volunters but we can’t use pagination with that and one more question we need to add searchbar in header can you tell me how we can’t add search bar here
can you share some doc related to volunter page pagination i can’t find another way please give me solution
Hello sunil5823,
There is no pagination option to add pagination for volunteers. We will consider adding this in the next update Regards
can you tell me when will next update occur we want pagination in urgent basis
hello sir
i am facing some issues
1)there is no search bar in top menu can you tell how we can add search bar in top menu 2) please tell me when will tentative dates for update theme for pagination feature 3) can you tell me how to update dashboard title name i want to change volunters heading into teachers is there any way to change them
hello sir
i am facing some issues
1)there is no search bar in top menu can you tell how we can add search bar in top menu 2) please tell me when will tentative dates for update theme for pagination feature 3) can you tell me how to update dashboard title name i want to change volunters heading into teachers is there any way to change them
please sir give some solution or alternative we are waiting for solution from last 7 to 8 days
i can’t see my volunteer details page it shows error 404 same thing happen in puja details page holi details page
Hello sunil5823
Just go to settings and re-save the permalinks and you should be good to go. regards
Hi, did you guys address my issue? it’s been 2 weeks since I raised this problem. I’m not sure why I’m still seeing the same error. I have sent my username, and password all those details but got no response. Please resolve this issue. It’s frustrating that I buy the theme which I like most but it’s not working. hope you guys understand this. thanks
Hi, I have sent my website, username, and password but didn’t see any changes or get any response. Could you look into it? because of this, my work is stopped. Please respond Thank you
Hellomadhukuchibhotla93,
Sorry for the delay we were on holidays. Happy new year! We didn’t find an email from you, can you please resent it to info@metropolitanhost.com and we will look into this asap.
Please add your name “madhukuchibhotla93” to the subject of the email so we can identify that its you.
Hi I had issues with the theme installation. it is giving me critical error on the website because of the plugins if you can please provide elaborate steps on how I should download the theme that would be great. you asked for my website,user-id all that stuff but I would like to do it myself so Please forward the instructions on how I can proceed further. Thank you
hello madhukuchibhotla93, All you need to do is to make sure your PHP version is aligned with the required PHP version in the documentation. Please contact your hosting provider so they can adjust the PHP version on your hosting account. IF this didnt work, please send you website + username and Password to Info@metropolitanhost.com and we will look into this. Regards
Hi I purchased this theme for our WordPress website. But somehow it shows that help and support are not offered for this theme. please let me know what plugins should be installed for this theme. Thank you
Hello madhukuchibhotla93 help and support is available always. Please share your website + Username + password to info@mteropolitanhost.com and we will deploy the theme for you.
Please make sure to add madhukuchibhotla93 in the SUBJECT OF THE EMAIL. Regards
I am getting this error every time I try to activate sigma core. the entire site becomes unusable and I have to start over again.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hello rramdewar,
Can you please send your website link + username and password to info@metropolitanhost.com and we will look into the issue you are having and resolve it.
Please make sure to include rramdewar in the SUBJECT of the email. Thank you
hello rramdewar please check your email.
I have not received any email?
I have enabled debugging so you can see a better error message.
I am getting errors when I am importing demo data, homepage 1, 2 & 3 are showing error codes. The website is https://ram-janmabhoomi.com/
I have shared login details on info@metropolitanhost.com email ID, please do the needful.
Hello there, Thank you for sharing your info. We will be in touch with you shortly. Regards
Hello Ram, Our team has replied to your email and they are checking your website to select Homepage3 as the main homepage.
I am still waiting for your response.
Hello there, We have replied to you and we’ve asked you to please send the error which you are receiving in your email https://prnt.sc/lax6MMi-fEQf Please send the error you are receiving via email and we will make sure to add homepage3 for you along with all the required pages. Regards
I have replied on email, I am getting “Sigma Core plugin” issue, most of the users are facing the same issue.
I am getting error with Sigma Core plugin. ”/wp-content/plugins/sigma-core/includes/helper-functions.php on line 760 There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Please help
hello there, Please send the error you have received by email to info@metropolitanhost.com and our team will look into it. please include the following
The error the website link the username the password
Thank you
I’ve sent an email as instructed, please check your emails.
Thank you! Our team will check and will get back to yo via email. Regards
Hello, I purchased this theme yesterday and I am trying to install it on my development site, but it’s getting hung up when I try to import the demo data. The theme and plug-ins installed with no problem, but when I attempt to import the demo data, it says “Import Failed. Whoops, there was a problem importing your content. Error: Internal Server Error (500)”. Please help, and thank you!
Hello there Please make sure your server is configured based to the documentation. If you are still having any issue, please send your website + username and password to Infor@metropolitanhost.com and we will look into it. Regards
Hi, I sent the website and username information to info@metropolitanhost.com two weeks ago, and have not had a response.
It’s been almost a month since I sent website and username information, and still no response. My purchase theoretically comes with 6 months of support from the author, so I will be requesting a refund. The theme will not install properly, and I have tried reaching out to the author here and via email several times with no response.
