12043 comments found.
Since purchasing this theme, I’ve encountered numerous challenges that have prevented me from successfully implementing it. It has become clear that this theme is not designed for beginners. To effectively utilize it, one must engage developers, which leads to additional, unforeseen expenses. Establishing a budget upfront is virtually impossible due to the uncertainty regarding which features work and which do not. I’ve already invested $400 in a bundle pack that I am unable to install, and despite the promise of further support tomorrow, I find myself feeling utterly exhausted by the entire experience.
Hi luciamuniz,
Hello,
We understand your frustration, and we sincerely apologize for any challenges you’ve faced with our theme. We want to assure you that we take your feedback seriously, and our team is dedicated to assisting you in resolving these issues.
We have thoroughly investigated the tickets you’ve opened, and our support team is actively working to address your concerns. To provide you with the best assistance, we kindly request that you continue the conversation within the existing tickets. Our support team is awaiting your replies and is committed to helping you navigate through the challenges you’re experiencing.
Thank you for your patience, and we look forward to resolving these issues promptly.
Best regards,
Team Cridio
Hello I want to ask, 1.your theme come with demo images, can I use this images on website? 2. also please look #283358 I do have a problem with counts listings and post, its show user have 22 listings ( and only have 1 listing) and have 22 posts and only have 1 post
your support told me its correct but its wrong, I check with my wedding website and test there and when I add listings and post and delete then its count current how many post and listing user have, please help me to fix this problem
thank you
I answer on this ticker I hope someone help me with this problem
Hi Elena2020A,
Thank you for reaching out to us.
Regarding your first question, the demo images that come with our theme are typically for demonstration purposes only.
Still if you need the images you can use on your website
Now, concerning the issue with counts for listings and posts (#283358), we appreciate your diligence in testing and providing additional information. We have thoroughly reviewed the conversation in the mentioned ticket, and our support agent seems to have guided you based on the system’s intended behavior.
Best regards,
Team Cridio
thank you for answer yes support point me where is my problem with one of my plugin
everything on the demo has errors…
Hi enesustundag,
Can you please elaborate which feature have which error? It will helpful for us to make demos error free if there are some
Thanks
It won’t let me activate my purchase code, i haven’t installed the them for over a year. I know my support has run out but still it should let me activate my theme. The activate button is greyed out.
Hi Webbonlineltd,
Thanks for contacting us…!
Please share your license details on support@cridio.com then we will investigate the issue and will guide you further
Thanks
hi, ı could not get the Fill o bot fetaure and there is no information about how to active it. Just a video ı found but it does not show how to active only how to use
Hi denied2019,
Thanks for contacting us…!
Support team guided you in the ticket you have created. Please follow the link below:
https://help.listingprowp.com/ticket/283492Thanks
Hi there,
Trying to build a website for website review in different niches, categories so would like to know if:
1. Are the listing detail page sections easy to enable or disable. exmp remove the phone number , map, email, etc.
2. Can i adjust the detail page sections, example i want ranked like this the descritpon , link, is it paid or not, etc. like what info show first especially when you scroll on mobile.
Thank you
Hi Snaproducts,
Thanks for contacting us…!
We are pleased to inform you that managing the listing detail page sections is quite straightforward through our theme options.
1. Yes, you can easily enable or disable specific sections on listing detail page according to your preferences.
2. Absolutely! You have the flexibility to rearrange the elements on the listing detail page.
Best regards,
Team Cridio
Hi! Yesterday I bought a license and am trying to install it on my hosting, but every time I download your theme I get an error The link you followed has expired. Please try again. I tried loading other themes for testing, the hosting works fine, but your theme does not load!!! I tried to download several times and got the same error again!!! How to fix the problem?
Hi vestila,
Thanks for contacting us…!
Support team have entertained the ticket you have created. Please follow the link below to get the response:
https://help.listingprowp.com/ticket/283346Thanks
We need help pleases The [+ AddListing] button located in the header, it directly redirects me to the submit-listing page, bypassing the intended route to the pricing-plan page how I can fix that? Thanks
Hi CadabraSolutions,
Thanks for contacting us…!
Support team have entertained the ticket you have created. Please follow the link below to get the response:
https://help.listingprowp.com/ticket/283295Thanks
Is it possible to display a custom listing feed on a listing page? It’s easy to insert the widget into pages, but is there a way, perhaps via shortcode, to add one to an actual listing? Thanks!
Hi martymcsupafly,
Thanks for contacting us…!
Yes, You can create custom field and can get response from submit page and can display on listing detail page.
You can also insert the available widgets into the listing detail page sidebar.
Thanks
Thank you for your reply! Unfortunately, I’m not entirely following and hope you can further explain to point me in the right direction. The end result I’m hoping for is to show a 27>Listing Feed on a listing detail page showing 3 or 4 specific listings.
How would I go about getting the information to insert the code for a unique 27>Listing Feed on single listing detail pages?
Where are you able to control the listing detail page sidebar to insert the widget that way? And can you specify the widget per listing or would that be a static widget for all listing detail pages?
I want my money back, I cannot update my site, I have even had fatal error and the team support does not care… I have sent all the info (credential, files, screenshot, etc) and nothing…
Hi casilvat,
Thanks for contacting us…!
We are really sorry for the inconvenience.
Please communicate in the following ticket: https://help.listingprowp.com/ticket/282952As our support team is waiting for your response
Thanks
The customer support is horrible, the last three tickets I have not got a decent response: 2 never solved and one solved having another issue not supported by the team since they attributed it to external issues…
hello please help home banner not working on website, I did update and its not update image thanks
find a problem with cache thanks
Welcome 
hello please help me with #283892 support don’t see this problem, home banner don’t work correct after update theme on home page, home banner take whole space huge size on home page and Not like it should be on top under search form, please help thanks
I see I’m not the only one, the ads that come after the update that we can’t turn off are very annoying. Unprofessional behavior for a professional company, or are you not a professional?
Hi sdt52,
We completely understand your frustration with the large and obtrusive WP vendor ad in the UI. We want to clarify that the ad is not something you have to pay for—it’s just an advertisement.
Fortunately, there should be a dismiss button available that allows you to easily get rid of the ad and continue with your user experience.
If you’re having trouble dismissing it, please create a ticket, and our tech team will assist you in resolving the issue.
Best,
Team cridio
Hi. This is a presale consulting. Is there the option in this template to insert related listings? For example: I want a wine listing to be related to: Winery
Hi lord909,
Thanks for contacting us…!
We are really sorry but there is no such widget available right now
Thanks
I AM FURIOUS !!!! After the latest update of 2.9.3 there is WPVendor advertising that keeps coming up, also it blocks some parts of Wordpress that cannot be removed. Why the hell are you imposing your advertising on us and we cannot remove it – I do NOT want your paid support as we do our own customizations – I have emailed and got a reply but nothing is being done about this. VERY VERY ANGRY !!!!
Hi ,
We completely understand your frustration with the large and obtrusive WP vendor ad in the UI. We want to clarify that the ad is not something you have to pay for—it’s just an advertisement.
Fortunately, there should be a dismiss button available that allows you to easily get rid of the ad and continue with your user experience.
If you’re having trouble dismissing it, please create a ticket, and our tech team will assist you in resolving the issue.
Best,
Team cridio
Preperchase question : Hi, I’m very interested on your theme, it ticks almost all the boxes in my requirements, but still I have some interrogations : The idea for me is to create a directory website that lists all the team building and team event activities in my area but I don’t want to ask the suppliers who will be listed for listing or promotion fees at the beginning, I want it to be a commission after reservation, it’s like what some freelancer marketplaces propose, a kind of invoice and payement hold that can be asked onces the services is provided by the listed supplier to the customer looking for the team building activity. one example is the link bellow, but there theme doesn’t have much good reviews as yours : https://themeforest.net/item/workreap-freelance-marketplace-wordpress-theme/23712454 Is this possible in your theme ? Thanks in advance.
Hi steyshen,
Thank you for your interest in our theme!
While our current theme doesn’t have the specific feature you mentioned—commission-based fees after reservation—it can be achieved through customization.
Best regards,
Team Cridio
Ok thank you, and is there a way or a feature that allows messaging between final customer and that company in the listing in he interface ?
Hi
Yes, Visitors can contact with business owner through Lead form on listing detail page
Thanks
That’s good news, do you have any idea on how much a customization can cost ? and what about invoice, can the listed company provide invoice through the messaging system in order to get paid and me having a vue that allows me to know and ask for commission fees ? sorry this is my last question :))
Found bug: When I active Lead Form Builder than contact form does not show on Listing if you are using Listing Detail Page Style 5 – other Page Styles work
Hi tomvrba,
Thanks for contacting us…!
We are really sorry for the inconvenience. The issue will be resolved in the upcoming theme update. If you urgently need the solution then please share your site WP Admin login details on support@cridio.com then we will do it for you
Thanks
Nice going, are you guys serious?
Top of the plugin page
Need an Expert for ListingPro? Try WPVender!
At the bottom, it says dismiss for 7 days. You click nothing happens. You guys are the worst. Worst support as soon as I get more money I’m buying another theme for my 2 sites.
Hi hamradiodude,
We completely understand your frustration with the large and obtrusive WP vendor ad in the UI. We want to clarify that the ad is not something you have to pay for—it’s just an advertisement.
Fortunately, there should be a dismiss button available that allows you to easily get rid of the ad and continue with your user experience.
If you’re having trouble dismissing it, please create a ticket, and our tech team will assist you in resolving the issue.
Best,
Team cridio
How to transfer my license to other account
Hi oofa1983,
Thanks for contacting us…!
Thank you for reaching out. While the ownership of a license cannot be transferred, you can certainly use the license for a different website. To do this, please follow these steps:
1. Navigate to your WordPress Dashboard. 2. Go to “Listingpro CC” and select “License.” 3. Deactivate the license from the current site.
Once you have deactivated the license from the current site, you will be able to activate it on the new website without any issues. If you encounter any difficulties during this process, Create a ticket on https://help.listingprowp.com/ then our tech team will help you in the process
Best regards,
Team Cridio
After the Update why it shows DAY OFF next to the today day no matter what day is show the DAY OFF next to it. Also if the recaptcha is active for listing submit it always show “Please Fill The Required Fields” in order to the form works fine I need to disable the reCAPTCHA from the listing submit form. Please help Thank you
Hi interlinksystems,
Thank you for bringing this issue to our attention. We apologize for the inconvenience you’re experiencing with the Business hours not displaying correctly and recaptcha issue.
To address this matter efficiently, Please create a ticket on our support platform at https://help.listingprowp.com/? Our technical team will be more than happy to assist you further and guide you through the troubleshooting process. Your detailed input will help us better understand and resolve the problem promptly.
Thank you for your patience and cooperation.
Best regards,
Team Cridio
Problems on sites in other LANGUAGES.
Latest update 2.9.3 does not fix the problem of Business hours: in the Archive listing it correctly shows OPEN NOW, but in the listing detail it shows DAY OFF. I have corrected the time zone, checked everything, even in “OPEN 24 HOURS” it still shows DAY OFF.
If you have your web site in other LANGUAGES, it also gives error revisions. interesting, lol, love.
Hi titovi,
Thank you for bringing this issue to our attention. We apologize for the inconvenience you’re experiencing with the Business hours not displaying correctly in the Archive listing and listing detail, especially when the site is in other languages.
To address this matter efficiently, Please create a ticket on our support platform at https://help.listingprowp.com/? Our technical team will be more than happy to assist you further and guide you through the troubleshooting process. Your detailed input will help us better understand and resolve the problem promptly.
Thank you for your patience and cooperation.
Best regards,
Team Cridio
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
