99 comments found.
I have created a ticket because the demo import does not work at all. The site loads pictures that are not part of the demo the layout is completely broken. I have followed all the steps in the documentation. I have also tried a manual import but it did not work. When will you guys
Hello, Your ticket has been received and is in our review queue. tickets are usually reviewed within 24 hours. Kind regards
It is now more than 24 hours ago and I still havent received a reply. This is very dissapointing. You basically sold a product that is not living to its expectations.
Hi, It’s already been replied to within a few hours and we are still awaiting some information from your side to help you (https://prnt.sc/R_LS-Icu9q6X). please follow-up via the ticket. Kind regards
Tried to see your demo and click the free quote but got an error 404.
It’s a demo, not actual connected to quote form.
how do i change the color of the blog background?
its white even though ive changed it in the iteck settings on wordpress
Don’t worry, we’ll help you. Please open a support ticket at https://themescamp.ticksy.com/ kind Regards
Well received, We working hard to respond to you within 24 hours. Please follow up via email/ticket. Thanks
Hi, how do I use megamanu?
According to the guide, I put the css code (mega-menu col2) in the path (Appearance>Menus) but it doesn’t work!!
Hello! It’s already shown in the demo with it: https://prnt.sc/KXp90bz6Bcyk, plz make sure to use the standard header.
Kindly open a support ticket at https://themescamp.ticksy.com/ for further help. Regards
Yes, Megamanu works in standard header, but it doesn’t work in Custom Header!!! Why?
It’s support slandered header only as shown in the demo mentioned previously.
A pre-sales question… is elementor included?
Yes, only free version of elementor uses to build all ready websites. Kind regards
Hello! I have a problem with the elementor, when i try to edit, everytime it says preview couldnt be loaded, im struggling with this error for over a year and nothing is changing or happening
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hi there,
I installed the Iteck theme and the required plugins, but when I try to import a certain demo “App landing” the template in Elementor remains empty.
I reseted the wordpress, deleted everything, downloaded and reinstalled the theme multiple times. It didn’t work out for me.
I have another website created on Iteck by myself. And I know how easy and user friendly it is. After demo installation it allows you to edit everything instead of creating content and layouts.
SOS. I need your help.
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
I have a doubt before buying i wanted to know
https://iteck.themescamp.com/creative/ on this page the 1st banner which is there can we have this as a slider sort of thing like 3 slides in same manner ? if yes then i can proceed with the purchase https://snipboard.io/iSNUrZ.jpg i am talking about this sectionThank you for your interest in purchasing the Iteck Theme.
You can view the sample you requested at the following link : https://iteck.themescamp.com/creative/?elementor_library=creative-template
Although this is not the default setting, it is still an available option, as demonstrated here: https://prnt.sc/paR9IYKa2hWJKind regards
Kindly humble request please accept a refund request because we bought for my client and the client back and canceled my order and even check we did not use your theme please humbly request to refund for my product
Noted.
Waiting
I like this template, can you please guide me that is it best for my reviews website??
Thanks, It’s your decision, kindly check the description and dem of the item. kind regards
hi We’re having trouble importing. error 0
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
hello, can i use the theme on my test subdomain along development process and then migrate to main domain with the same purchase id?
Hello! Yes, you can use for one active domain as per licenses terms.
Hi, i got issue during importing demo data. An error occurred while fetching file wp-content/plugins/iteck_plugin/inc/demo-data/elementor/Marketing/redux.json! Reason: 404 – Not Found. but actually the file is not missing, its there, Look forward to hearing from you..thank you
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
How do I change the color gradient on buttons?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hello, good day. This template does not work at all in rtl languages and no style is applied. Please take care of it. Thank you.
Hello!
It’s working as shown in the demo, if still need support please open a support ticket at https://themescamp.ticksy.com/
Kind Regards
Hello! can you make a unique header for every page in every demo, also how can i made my own header and footer using elementor?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
20H WITHOUT RESPOND, Nice Support
Hello, Your ticket has been received and is in our review queue. tickets are usually reviewed within 48 hours, but it can take up to 3 days. Kind regards
Ask a ticket PRIVATE TICKET #3353706 before a day and still there is no reply
Thanks for noting, please follow-up via https://themescamp.ticksy.com/ticket/3353706/. Regards
How many domains can use this theme??
Hello! License for each domain, you can check more details here: https://themeforest.net/licenses/standard Kind regards
Hi in demos, header social are buggy and I try to resize them by ITECKcore theme options but it doesnt work. even I try to make them off it doesnt work as well. footer is the same.
Hello! The related support ticket are replied, kindly follow-up via : https://themescamp.ticksy.com/ Kind regards
Bonjour, Pourriez-vous réparer le thème Iteck_Digital_Agency Corporate. Les plugins cause des erreurs 500. Après avoir installé manuellement et automatiquement et rien ne s’affiche comme prévu sur le maket…
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
The ticket is open
Thanks, Please follow up your ticket via https://themescamp.ticksy.com/ kind regards