4615 comments found.
I would like to buy this theme…. But I have question about:
Do you have custom post type supported PHP + MySQL?
What other custom post type supported?
Cheers
Hello,
We are not sure what you mean. We already have custom post types such as ‘listings’. It’s basically work with PHP and My SQL. But you need to make sure that it’s a WordPress theme that works with WordPress Core.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
I have purchased a license extension, however it won’t let me submit a ticket to support
Hello,
We are sorry for the late reply due to a weekend off. It can be a cache issue. Can you try it again? It mostly solved when you tried it again. If you still have the problem, can you please email us at javothemes@gmail.com
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Any updates in the pipeline? New features? Improvements? Fixes?
Hello,
How’s your weekend? We will have an update in near future.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
in listing type section – in form tab I am not able to add any field- on screen right hand shown Group 1 – Base (no Payment) even I delete this group can not drag and drop field. Please advice me
Hello,
It works fine on our side or other clients.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I like a few of your pages in your older versions. Is there a way to obtain access to those pages?
Hello,
Unfortunately, it’s hard to provide you the old pages that were built by old pagebuilder or data.
But you stil need to talk to our support team to have a look.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello.
Can I use the WYSIWYG editor in the content (normal description) area as a classic editor when I create a list? My customers need to easily upload images in the description area. Is there any way to use WP Editor with the Add media button displayed? Of course, I know that Wordpress no longer supports that editor, but I still have to use it.
I bought Javo Theme a long time ago, so if the above questions are available, I’m planning to buy a new additional one. I know you’re busy, but please answer.
Hello,
Unfortunately, we don’t have the option to use the editor. The main reason was your users can add some of wrong code or bad code there that can break the whole layout.
For more details, you need to talk to our support tech. our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there, I want to purchase your theme but I have a few questions first:
1) I see each user gets their own shop page. Is there a main shop page that shows all products available to buy from ALL users?
2) Can listing ratings be turned off?
3) The shop page looks very buggy https://preview.themeforest.net/item/javo-directory-wordpress-theme/full_screen_preview/8390513. Add to cart button is just text. Random buy it on amazon button. The ‘category’ pages in the shop have an archive link sidebar, and irrelevant subcategories like ‘dating’ showing. Is shop on your roadmap to improve?
Hello,
We are sorry for the late reply due to a local holiday.
1. Yes, you can use shop list page that shows all products.
2. Yes, you can remove or add most of fields and meta (except title, content… )
3. There can be some of minor issues due to the updates. We will also fix or improve the issues. The link you gave is the full iframe link. Please remove the iframe and give us the link. Then we can have a look.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
At the time of saving the listing, it is not loading the opening hours. It always remains blank.
Does anyone know what’s happening?
Versión: 5.11.0
Hello,
I have talked to our tech support team and checked a few clients. the open hours work fine. Can you please show our tech support team to have a look at the details?
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, what happen with my website? i just update the theme and plugin and broken all parts from theme.
Hello,
We didn’t hear that there is the issue from others. You might need to let our tech support team have a look.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Pre-sale questions
1. If I allow user to have a vendor dashboard to sale their products, and use woocommerce for payment gateway, how does the payment work.
Do all the payments come to me as the admin then I have to send the vendor their money or each vendor can install their own payment gateway and they receive their money directly and I can set it that I receive commission payment only.
2. Can I offer different Ad packages? So for example Classic Ad package for $5 the ad shows for 5 days then Premium Ad package for $15 shows for 14 days?
3. Can I automatically put a sticker written “Ad” on all paid ads or make them a different colour so that they stand out and make show they appear at the top all the time someone searches for that category?
4. Does the chat feature come with the theme or do I need to purchase the chat plugin separately and will each user have their own chat box?
5. Do you have a demo of the user dashboard and vendor dashboard. If so please share link
Thank you so much
Hello,
For PG, you can use PG companies that WC provides. They have a lot. I think you should have a look at dokan plugin. We believe that you can set the commisson rate and it sents to vendors on the date.
2. Yes, it’s possible to set different price and options ( days, fields )
3. I am a little bit confused about Ads and membership. We have both of them and you’d better have a look at our youtube tutorials to understand better. We have simillar options you may look for.
You can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW
We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png)
4. No, it’s included. It’s still a beta version that there can be minor issues.
5. Unfortunately, we don’t have the demo to access. you should have a look at our video tutorials.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I wanted to write to the support page, but I cannot get support because my support period has expired. But I don’t want any support from you anyway. I want to install the JavoDirectory theme, which I paid for, on my domain. And since your system is not working, I cannot activate the theme. I can make a YouTube video on this subject and upload it to YouTube and send you the link. I want you to help me as soon as possible. If I had bought Tesla Sendi with the money I paid for your theme, which I have not been able to use actively even once since 2014, my 60 dollars would have been 1200 dollars. Now I have a Javo License that is useless and cannot be used. Do not deceive people, solve my problem, otherwise I will tell people the truth as much as I can.
Hello,
We are not sure what fact you will tell the truth to people and not sure about the tesla example. We don’t deceive people. We have many happy clients and using it without major problems.
This is the truth that your support is expired. Then you need to extend it as everybody does and by It’s also by Envato policy ( https://themeforest.net/page/item_support_policy ). You can tell everybody about it.
You purchased this huge software with a great price in Envato. Then you need to extend it by Envato policy. $60 might be a big money. However, our dev team spent and invested time and effort much more than that amount and developed this huge software.
It’s also pretty common sense and general issue that you need to extend the support even if you haven’t used it.
Activation issue is mostly a cache issue with Envato API to check the license validation. It’s not really matter with our theme code or author’s issue.
We can only assist you this time via email ( javothemes@gmail.com ). For further issues (if you have), you need to contact our support team.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
İ dont need support you dont understand guys? İ need working Javo them and i wanat to use my purchase code. Do you understand?
Hi guy Why my purchase code work? Can you help me?
Javo Core and The Events Calender dosent work Some one fix these issues?
Dosnt work I paste my purchase code but noting happen. Can you helpme?
Hello,
If you have a purchase code issue, please clean broswer cache and try it again. If you still have problems including any issues, please contact our support team. We don’t have issues from Javo core and the calendor. You may have missed something.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
How do you stop the user dashboard when logging into the website? I would to see the Wordpress dashboard, not the Javo User dashboard.
Hello,
You might need to set the login redirection to WordPress Profile. Theme setting >> Login >> Login Settings. These are what we have.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Easy Forms for Mailchimp having a issue cant be installed as its missing can you please check
Hello,
Yes, we found that the plugin is not longer available. https://i.imgur.com/EdIohA1.png We believe that mailchimp has been quite expensive and not many people are using it. We are not sure how or what we should add instead of it. We will add a notice if we find one.If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, do you have a date for the next release (with the chat features?)
Hello,
Happy New Year!
We have an update in a few weeks or sooner. It’s a little hard to tell the date due to some work has difficult code issue to solve.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have a support question, but your web site requires me to create an account before I can ask a question. It’s not allowing me to create an account! We can I get support from?
Hello,
As you may know, it works fine now.
If you have more questions, please post it on our support site. our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Good evening,
I have downloaded the Javo template in Version: 5.11.0, but unfortunately I am experiencing some problems, especially in the Detail Listing.
Initially I have used from Page Builder , the [Listing Detail] Style ( T) 2 – Colors to be the template for each business view.
1. For example I found out that Working Hours do not work in the listing detail although I have declared them in each business. Of course I saw that in the demo businesses, it shows them in the view, but you can’t edit them within the admin at all! 2. Also for some reason ,while I select logo in each business in the field that asks for it, it never saves it! 3. I have also used the Edit Listing Post Meta to display social media (facebook/instagram etc),but when I choose to display only the icon and not text, the icon does not even appear , whereas in the past when I had used it it played normally. 4. Finally I don’t know if you have fixed the problem with the map in the latest version of Wordpress 6.4. Basically it was upgraded automatically to the latest version and stopped working the page that displayed the map with all the businesses(list-directory-boxed-search-header-left-filter-map-header).
Please let me know immediately of any developing issues, because I use the template on several websites and i’m having problems with my clients.
Thanks in advance.
Hello,
We believe that we don’t have the problems.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Please check it out your email and the support site works fine.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Good but unfortunately the theme is not good for mobiles. It is not responsive. The images are all cramped and small and when you click on an image nothing happens. You have to click on the text to see the ad.
Hello,
It works fine with mobile & responsive as everybody is using. If you have any issues, please talk to our support team.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
Ive waiting since 22.11.23 for a answer for my ticket, can someone please help me? Thank you
Hello,
Sorry for the delay. It was a weekend and it took time. And Mondays are quite busy for them to assist many tickets that posted during the weekend. Yours is a tech issue that it also needs time to check the details or code. Please remind them to assist yours if it takes a little bit more. (Unfortunately, they don’t check this comment section for support ) They will assist yours.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Your Javo template is the worst thing I’ve ever bought here on the portal, over 10 times to try to get it to work and always with page failures, simply rubbish that doesn’t work, wastes time and money, I don’t recommend anyone buying this template, it’s all wrong
Hello,
We are sorry to tell you. However, we didn’t find that many bugs. Just a few minor issues by WordPress or the 3rd party updates that we addressed as soon as possible. In this case, most of issues are from your settings or serve issues.
We checked your ticket and we didn’t find any tickets of yours. You need to provide the details to our support team to assist you.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
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