12044 comments found.
hello very disappointed ticket 283892 been whole week open and still have a problem not been fixed I even help with video recorder when support tell me its been fixed nothing more, how to fixed where was a problem and they don’t even test themselves before tell me its been fixed, please I need help with home banner from theme nothing to do with cache, problem is with Video and image home banner, problem start after I update last version, I even send email to support and nothing back, I need help, thank you
Hi Elena2020A,
Thanks for contacting us…!
Please reply on the ticket you have mentioned and co operate with support team so they can debug the issue and can help you in this regard
Thanks
I already answer and investigate a problem for you what cost the problem and I give FTP account
...
When doing a general repeater block on a listing page, it gives me the option for a label and a block icon, but on the actual page it simply shows the items added to the repeater without the label or icon. Is there a way to get it to display this content in a box with the label and icon?
Hi martymcsupafly,
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
hello support i was wandering if i can make the same section as the https://classic.listingprowp.com when you are in a phone the locations and ads listings are like a slider and when you are in pc these sections has a grid layout wich is good and i have it in my website but i was wondering if i can make the phone thing in my website couse when im in the pc everything looks fine and everything is good responsive etc but when i open it in my phone i cant see the slider for the listings and everything else thank you if you can help me couse i need it urgent
and when i change to the app view and app view 2 it doesant load the page it sends the request but get the status code 302 Not Found and in the console i have the following error “Uncaught TypeError: Cannot read properties of null (reading ‘classList’) at onResize (VM5:44:38) at HTMLDocument.setupMobileNav (VM5:71:3) onResize @ VM5:44 setupMobileNav @ VM5:71” it only works in the responsive view thank you!
Hi elisionq23,
Certainly, we’re here to assist you. Kindly generate a ticket at https://help.listingprowp.com/. Subsequently, our technical team will provide further guidance on this matter.
Thank you.
Is it just me, but every time I try to install the demo content (Classic2) the screen just says “Processing content” forever. Any suggestions?
Hi Mookie1008,
There could be a potential conflict with a third-party plugin. Kindly submit a ticket at https://help.listingprowp.com/. Our technical team will provide further guidance on this matter.
Thank you.
Thank you for responding, just figured out the issue. Based on the latest change log – https://listingprowp.com/update-logs/ I had to update my PHP version to the compatible version of 8.2. The demo content downloaded quickly after.
Hi! Can the user dashboard be customized? Colors, user menu items, remove “Dashboard” statistics? When a user buys ads (ad campaign), the “PAY NOW” button is hidden in the bottom right corner instead of being next to or below “Total” . Can it be fixed? Thank you
Hi timzait
Thanks for contacting us…!
Yes, These changes can be done by small CSS tweaks
Thanks
Including “PAY NOW” button?
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
you have medical directory demo ?
Hi jonah33,
Thanks for contacting us…!
Yes, We have demo access for Medpro for users. Please follow the link below:
https://demowp.io/get-demo.php?demo=MedicalProThanks
please I will like to cancel my order and get refunded. The Theme is not worth the stress I realize I will have to go through. I have been trying to install for a couple of days and the bugs arent making sense. Just refund me please.
Hi jayvic,
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
Why can I only choose Classic, Classic 2, PlacesPro, and RestaurantPro to install for demo content? I would like to install the PetFinderPro demo content.
The documentation included in the downloadable bundle has nothing about it.
The only thing that remotely mentions it is this knowledgebase item: https://docs.listingprowp.com/knowledgebase/petfinderpro-demo-for-listingprowp-with-elementor/
Which is saying I need to set upwards of 40 individual options, however the image on your advertising claims it’s a 1 click niche directory site.
Please let me know how to setup the PetFinderPro demo content in 1 click as advertised.
Also, how do I remove all the advertisements for services, premium add-ons, and customization links/notifications the theme is producing? I don’t understand why after handing over $100 CAD my website should become an advertising billboard?
Hi DNACode,
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
How long does support normally take to respond?
I also have a issue with business hours after the update: on Archive listing it correctly show OPEN NOW but in Listing detail it shows DAY OFF. Our website is in German. And no, I can’t open a ticket because our support (which we extended already 3! times) is expired. Please advise what to do! Clients are already complaining to us! Thank you
Hi ProBaleares,
Thanks for contacting us…!
We are really sorry for the inconvenience, Please share your site WP Admin Login details on support@cridio.com then we will look into the issue and will guide you further in this regard
Thanks
Please look home page, I did send it to support and they told me its looks fine, you can tell home banner for home page have a problem. here images before and after here home banner after update https://prnt.sc/UbCB60zgWHOU and here is home banner correct how should be https://prnt.sc/80X2QNOGUW9J
please help banner still show incorrect on home page: https://prnt.sc/UbCB60zgWHOU
Hi Elena2020A,
Sometimes, issues with the appearance of a website can be related to cached data in your browser. Try clearing your browser cache and reloading the page to see if the correct banner displays.
Thanks
I totally understand but its Not cache because we testing its with support of hosting and testing with other people also this problem was before and I did ask to look this problem before but issue never been fixed. About my browser I even testing its online website with totally different people problem still there and support of the hosting told me its issue with theme, when I remove home banner its gone right a way, if this will be a cache problem issue will be stay on website but when I remove totally home banner its fixed ( but without home banner) also Video banner didn’t work also at all
How can we dismiss the advertising banner (which is HUGE) on the admin area? I honestly wasn’t expecting this to happen from a paid plugin. Why an upsell banner first of all? And why so big? Here is the screenshot: https://dns.d.pr/i/5KfMwz/3d1cgwzSda
Hi GoUnike,
Thanks for coontacting us…!
Sorry for the inconvenience, There is a button under the Ad to dismiss the Ad. If you still face issue then please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
PRESALE QUESTIONS FOR A VILLA RENTAL LISTING SITE
- monetization would be per lead > When a seller (owner) receives a request he has topay us a fixed cost to see user contact details. Is that possible? (no subscription, no payment to add listings)
- can I (as admin) add a villa or is the theme designed only to allow sellers to add listings? If i (as admin) can add a villa is it possible to associate it with a seller who registers on the platform subsequently?
- Can I customize seller profile fields?
- if in the future I decide to change the theme, will I lose the URL and contents of the listing pages, profile pages, etc.?
In practice, do I risk remaining tied to the theme or to plugins or demos?
Hi brainforweb,
Hello,
Thank you for your interest in ListingPro for your villa rental listing site. We’ll address your pre-sale questions:
1. ListingPro allows for flexible monetization models. While the theme primarily supports subscription-based models, you can implement a custom solution where sellers pay a fixed cost to reveal user contact details upon receiving a request. This might require some customization but can be achieved.
2. Yes, as an admin, you can add listings (villas) to the platform. Additionally, you can associate these listings with a seller who registers on the platform later by claim process. This flexibility allows you to manage content seamlessly.
3.It will require custom work.
4. While switching themes may necessitate adjustments to the design and layout, your content (URLs, listing pages, profile pages, etc.) is primarily stored in your WordPress database. A proper migration process, including exporting/importing content and maintaining SEO practices, should help minimize the impact of theme changes.
5. ListingPro is designed to be versatile and offers a range of features without being overly restrictive. However, it’s important to note that any theme switch might require adjustments, and certain functionalities specific to a theme or plugins might need to be reconfigured. This is a common consideration when changing themes, and it’s recommended to have backups and proper migration procedures in place.
If you have more questions or need further clarification, feel free to ask. We’re here to assist you in making the best choice for your villa rental listing site.
Best regards,
Team Cridio
Hello, Some pre-sales questions. Is it possible to have the theme in several languages? For the membership which plugins are compatible? Is it possible for users to pay to advertise on the website? What plugins are required for the theme to work with all its features? Thanks
Hi neszen,
Thank you for considering ListingPro. We are happy to provide answers to your pre-sales questions:
1. Yes, ListingPro is compatible with multilingual plugins such as WPML. You can easily create a website in multiple languages.
2. ListingPro has built-in registration features, We are not well versed to suggest any plugin for this as we didn’t have tested any
3. Ads integration enables list owners to monetize their listings. Payments can be managed through various methods. The payment model can be per day and per click..
4. ListingPro is a comprehensive theme that comes with many features out of the box. While it doesn’t require additional plugins.
Best regards,
Team Cridio
Pre-purchase questions I’d like to clarify:
- Is there a way to edit the top of the homepage and remove the location option from the search?
- I’ve been testing the demo, and when I put WhatsApp in the tab, it’s not visible on the front end.
- How do recurring payments work?
- Can the fields in the registration forms be adapted?
- When I put a single category in the buttons on the home, below the search bar, one side is round, and the other is straight. Is this an error, or is it not possible to have only one?
- Is it possible to have the website in more than one language?
- How does the integration of ADS for list owners work? Do they pay the account owner, or do they get charged directly, per day or per click?
- Is any external plugin necessary for payments or recurring payments like WooCommerce Membership?
Hi neszen,
Thank you for your interest in ListingPro. we are happy to address your pre-purchase questions:
1. Yes, you can customize the top of the homepage, including removing the location option from the search. The theme provides a user-friendly interface for such modifications.
2. If WhatsApp isn’t visible on the front end despite being set in the demo, it could be a configuration issue. Our support team can guide you on how to ensure its proper display.
3. ListingPro supports recurring payments for subscription-based models. Users can set up recurring payment plans, and the system will handle automatic renewals based on the specified intervals.
4. To customize the registration forms to adapt the fields according to your specific requirements will require customization
5. The inconsistency in the round and straight edges could be a styling issue. Our support team can guide you on how to adjust this for a uniform appearance.
6. ListingPro is compatible with WPML allowing you to create a multilingual website.
7. Ads integration enables list owners to monetize their listings. Payments can be managed through various methods. The payment model can be per day and per click.
8. ListingPro comes with built-in payment gateways. No external plugins are necessary for standard payments. However, if you wish to use WooCommerce Membership for recurring payments, it can be integrated with customization.
If you have any more questions or need further clarification, feel free to ask. We look forward to assisting you with your ListingPro experience.
Best regards,
Team Cridio
Hello do you still support the app, demo app is not working for over 6 Months
Hi Macbethmanen,
Thank you for reaching out. We appreciate your interest in our app. Rest assured, we still provide support for the Android app, and the demo app is fully functional. If you have been experiencing issues for the past 6 months, we apologize for any inconvenience caused. Please let us know the specific issues you’re facing so that we can assist you in resolving them promptly.
Best regards,
Team Cridio
The demo app does not load any data.
Hie, can you assist with download link for Yellowpro Activation I reset my site by mistake now had to reinstall and want to use Yellowpro. This link is expired: https://we.tl/t-nogwOelGe5
Pre-Sales Question: I find your template just Great !!! But before purchasing it i would like to know if I can display business listings like the following like:
https://www.go4worldbusiness.com/suppliers/china/marine-engine-spare-parts.html?pg_suppliers=2
Hi alexandros_engelen,
Thank you for your interest in our template, and we’re thrilled to hear that you find it great!
While the design may not be identical to the example you provided, I can assure you that our template includes all the essential elements for displaying business listings.
This includes listing descriptions, lead forms, and more. We’ve carefully crafted our template to ensure a comprehensive and user-friendly experience for showcasing business listings.
Best regards,
Team Cridio
Dear Team, we are going to use this theme to create a comprehensive Tourism related website of Australia including close to 30 categories. One major issue is how we can allow HOTEL owners to list their Hotels & rooms etc. This is one of the largest income source for us. The issue how we can allow this to happen ? How can they add rooms & different pricing for each room etc ? (2) Most important part is how come the rooms get Sync with major booking sites likes booking . com where if there is no direct synch (such as a Chanel manager software) , there will be over payments and it will be mess. I truly believe your team got a good answer for this
Hi websrus-australia,
Thank you for reaching out with your concerns. We understand the critical nature of handling hotel listings and room management, especially syncing with major booking sites. However, We must clarify that ListingPro, does not have a built-in feature for direct synchronization with major booking sites like Booking.com.
While ListingPro offers extensive customization options, including creating categories for hotels and subcategories for rooms, the direct synchronization you’re seeking might require additional development work or integration with a third-party channel manager.
We recommend exploring third-party solutions to implement a channel manager that can handle the synchronization between your website and major booking platforms, preventing overpayments and maintaining consistency.
We appreciate your understanding and wish you success in creating your Tourism-related website for Australia.
Best regards,
Team Cridio
Hello! I have a few questions to ask before purchasing.
1) is it possible to have users register with the purchase first, before they can place their listing?
2) is it possible to create a monthly (or annual) membership that auto-renews its added listing? Let me explain: a user registers, purchases the package with one listing, if at the membership renewal he pays the charge -> the listing renews and continues to be visible // but if he does not pay the membership renewal -> the listing is no longer visible.
Thanks a lot!
Hi Ideandum,
Thank you for your inquiry! I’m glad you’re considering our theme for your needs. Here are the responses to your questions:
1) Currently, there isn’t a feature to register users with a purchase fee. User registration is a free process in our system.
2) Yes, we have the functionality to create monthly or annual membership plans. If a user purchases a package with a listing and opts for a membership renewal, the listing will auto-renew as long as the membership fee is paid. However, if the user decides not to renew the membership, the listing will no longer be visible on the frontend.
Best regards,
Team Cridio