3007 comments found.
Hello
I want to buy this template
Does it support rtl?
my language is Persian
Hi,
Thanks for reaching out.
Yes, our theme is RTL compatible.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I just downloaded the demo 29 and choose all the list (theme settings, media files, etc), but when I view the page, the theme is not same as the demo 29…
Hi,
Sorry for the late reply.
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hello! if i will make a purchasing of this theme – how how many sites i will be able to use it?
Hi,
Thanks for reaching out.
You are licensed to use the Item to create One Single End Product for yourself or one client.
More info you can find here:https://themeforest.net/licenses/terms/regular
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Can I set a video as a featured image on the portfolio if im using interactive links?
Hi,
Thanks for reaching out.
Unfortunately not. As an alternative, you can use a GIF image.
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the Colabrio Team
Help Center | Docs | Colabrio
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No worries thank you! theme is awesome. Will there be an update with this in the future?
We’ve added this option to our ToDo list and will check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi! I’m trying to make a Mega menu using the Elementors Kit plugin. Is it possible at all? The whole menu styling is broken.
Hi,
Thanks for reaching out.
Unfortunately, we never test our theme with the mentioned mega menu. Can you share the plugin link? So that we will try to install and test it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks.
I’ve reported this to our dev team who is going to check that.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
We’ve checked and found a solution to make the mega-menu work. Get the following copy of Ohio Child theme, install and activate it. The mega-menu should work in that case:https://tppr.me/8FGQD0
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
I just downloaded the demo and choose all the list (theme settings, media files, etc), but when I view the page, the theme is not same as the demo (for example the image is not show up, the font color is all black, and the button color is red instead of orange). Could you help me with this? Thanks.
Hi,
Thanks for reaching out.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
thanks for your reply. Sorry, my website has been fixed and I thought it just my website cache problem, when I clear all the cache, the theme setting was updated 
Btw, I have another error when trying to import another demo (demo 4), it always said “An error occurred while fetching file from: https://demo.clbthemes.com/asset/04/elementor.xml/da54ce6a-f0c0-40ed-a18a-b23b1cef9b8d! Reason: http_request_failed – cURL error 28: SSL connection timeout.”
could you help me with that? Thank you.
Hi,
Ensure that your server meets our theme’s minimal requirements and try to repeat the installation procedure one more time.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
I’ve repeated many times and success. Thank you.
Btw, I want to add “Read More ->” like at the post into the page. Could you tell me how? Thank you.
Hi,
Glad to hear that.
From your WP dashboard navigate under Theme Settings > Blog > Cards and switch on the “Read more” option:https://tppr.me/B2Qyh1
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, before making a purchase, I would like to confirm whether this theme is compatible with Wp Bakery, as we are not familiar with Elementor.
Hi,
Thanks for reaching out.
Yes, our theme is compatible both with WPBakery and Elementor page builders.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I would like to run the website on PHP 8.0, however, when I change the server to 8.0, I only get a white screen. When I revert to an older PHP version, it works fine again. What can I do, or have I forgotten to run the website on 8.0?
Nevermind, needed to change max_execution_time
Hi,
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for the response, turns out it’s not. I thought it was fixed but the page was still in cache.
So if you still got any solutions to try that would be great !
Thanks
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Colabrio Team,
I’m currently using the “Wide Grid” blog layout with your theme and would like to have the cards either load in with an active hover state so the focus image is displayed by default or load in at 50% so at least some of the focus image is showing before users hover over the card. Is there any method for accomplishing this through custom CSS?
Thanks,
Sean
What it cards show on page load:
https://i.imgur.com/Te7tcwG.png
What I would like cards to load as (active hover state):
https://i.imgur.com/NloLrFW.png
Or if it could load like this (50%):
https://i.imgur.com/vx0N76l.png
Hi,
Unfortunately, we can’t open the screenshots:https://tppr.me/5cDfw1
Please open a ticket with your inquiry at our help center and there will be a form to upload your previews.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Does this link work? https://imgur.com/a/ED32wr9
I’ve opened a ticket in your help center with the same information at: https://colabrio.ticksy.com/ticket/3596741
Thanks for getting back to us at our help center.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. Pre-sale questions:
Is it possible to import the entire collection of demo home pages or am i only able to select one home page?
I ask because i would like to use different home page designs for different landing pages on my site.
Thanks.
Hi,
Thanks for reaching out.
You will be able to import as many home page templates as you need and use them as separate pages. But you can install them one by one only (there’s no bundled installation feature).
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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The video does not load in Safari or Chrome, only in Brave. Viewed from iPhone. Would there be any solution to be able to see the video that is played on the mobile? Thank you!!
(Elementor) https://ohio.clbthemes.com/demo21/homedemo21-elementor/
I want to buy from you and I need to see if this could be done
Hi,
Sorry for the late reply.
I’ve reported this to our dev team who is going to check what we can do.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I bought the theme, but as of today the video from the mobile still does not work. Thanks!
Hi,
The video background is hidden on mobile by default and unfortunately, we can’t control its behavior as it’s a part of WPBakery page builder functionality. You can upload a fallback image as a background for that row that will be shown on mobile devices or use Elementor page builder version instead where the video background is available for mobile devices.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. The videos on the sliders don’t work when I click the buttons. It just opens up a black screen, but no video starts playing even with the imported demos. How do I generate the code for the button to have my YouTube URL?
Hi,
Thanks for reaching out.
The video URL should have the following structure:https://www.youtube.com/watch?v=t67_zAg5vvI
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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That doesn’t work either. This is the code I’m seeing for the button on slider revolution:
<button class=”icon-button -large”> <svg class=”default” width=”13” height=”20” viewBox=”0 0 13 20” fill=”none” xmlns=”http://www.w3.org/2000/svg”><path d=”M0 20L13 10L0 0V20Z”></path></svg><svg class=”minimal” width=”17” height=”20” viewBox=”0 0 17 20” fill=”none” xmlns=”http://www.w3.org/2000/svg”><path fill-rule=”evenodd” clip-rule=”evenodd” d=”M0.766274 0.442678C0.998698 0.312329 1.26165 0.24625 1.52808 0.25124C1.79452 0.256229 2.05481 0.332105 2.28219 0.471065L15.78 8.72C15.9993 8.85399 16.1804 9.04206 16.3061 9.26618C16.4318 9.4903 16.4978 9.74295 16.4978 9.99991C16.4978 10.2569 16.4318 10.5095 16.3061 10.7336C16.1804 10.9578 15.9993 11.1458 15.78 11.2798L2.28219 19.5288C2.05481 19.6677 1.79451 19.7436 1.52808 19.7486C1.26165 19.7536 0.9987 19.6875 0.766274 19.5571C0.533848 19.4268 0.340346 19.2369 0.205669 19.0069C0.0709916 18.777 1.3411e-07 18.5153 0 18.2488V1.75098C1.3411e-07 1.48449 0.0709911 1.22282 0.205669 0.992883C0.340347 0.76294 0.533849 0.573027 0.766274 0.442678ZM14.9978 9.99991L1.5 1.75098L1.5 18.2488L14.9978 9.99991Z”></path></svg></button> Play PromoIt doesn’t work even if I change the link to YouTube. How do I generate my own for the button?
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Why is the menu all messed up on your recent updates? It even messed up on your demo pages as well… https://i.imgur.com/VznEeXB.png
Hi,
Thanks for reaching out and notifying us.
We are sorry for the inconvenience you have. Please get the latest Ohio Ver 3.3.7 with the fix.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I confirm after upgrading to Ohio 3.3.7 menu issues are now completely fixed. Thank you for prompt update.
Glad to hear that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I just updated my theme two days ago and I noticed there’s been another update to WPBakery to 7.5, I tried downloading the files again, hoping there was an update. But it’s still showing as 7.4. Do you know when you’ll be updating to 7.5? Thank you in advance!
Hi,
Thanks for reaching out and notifying us.
Get the latest Ohio Ver 3.3.7 with the latest version of WPBakery included.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Awesome thank you!!
You are Welcome!
Hi Friends, Just a small comment, in the required plugins(Install Required Plugins Page) it is recommended to download “Contact Form 7 MailChimp Extension” but this plugin was removed from the repository for security reasons, and when trying to download it the warning “Something went wrong with the plugin API” appears. It is important that you can remove this plugin from the recommended ones.
Regards !
Hi,
Thanks for reaching out.
We’ve already removed the mentioned plugin from the suggested list in Ohio Ver 3.3.7.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Oh great ! Now Working ! Regards
Glad to hear that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, What is the CSS code for expanded and non-expanded menus?
Hi,
Thanks for reaching out. As we have several menus, can you specify which one do you mean? Additional screensshots or links will be much appreciated to proceed further with your request.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How do you edit the meta description?
Hi,
Thanks for reaching out.
You can use
Sincerely,<br> the Colabrio Team
<a href=” https:=””>Help Center
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Use what?
Sorry, just sent the broken link. You can use the following plugin.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi there,
I’ve found a bug on the Portfolio page of my website. When selecting an option from the filter, all of the portfolio cards become left aligned and the masonry grid breaks.
Do you have a solution to this problem?
Hi,
Thanks for reaching out.
We need just a bit more details, can you share the link?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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UPD. We see your personal message with the link.
Hello!
On my iPhone 12 the mobile view does not scroll immediately on specific pages. If you try just after page loading then it is blocked, means it does not move, like stuck on bouncing on the top and bottom of viewport. If you scrolled, same at the footer. After 3 seconds it works, until you stop scrolling and have to wait again.
Here is the link to the example page where this error occur: https://foxmedio.pl/copywriting/ Please make sure you test it on iOS device, not only android.
Thank you for your help and wish you a good day!
Hi,
Thanks for reaching out.
That might be caused by negative margins set for some sections.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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That was indeed an issue. I’ve fixed negative margin of an element and it solved the issue. Thank you for the tip and have a great day!
Glad to hear that!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
We’d like to be able to reproduce the page https://ohio.clbthemes.com/portfolio/minimal/ but we can’t get the same visual effect as you.
This 1/3 + 2/3 split followed by 3×1/3, etc. is not possible with our widget settings. What do we need to do to achieve this? Are there any particular settings we need to configure?
Thanks in advance, Nicolas
Hi,
Thanks for reaching out.
To have the same grid layout you should mark the “double width” projects under Project Settings. Check my SS below:https://tppr.me/tERlFH
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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