Hi mereradhakrishan,

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi diefleischerei ,

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

I understand that I need to open a ticket, but my support has expired, and I want to ensure that this is something you can assist with.

Here is a screenshot of one page, but all pages in the theme option have the same issue: broken images. https://drive.google.com/file/d/1x118dCcSHXon5XZouaSc3e-CoJRsAVRB/view?usp=drive_link

Hello, After this update, my theme is broken, and some images or icons in the backend aren’t showing, making it very slow. How can I get assistance from you guys?

Hi rulurara,

In case you encounter any challenges during the installation or demo import process, we encourage you to submit a ticket at https://help.listingprowp.com/.

Our technical team will be ready to assist and guide you through any issues you may encounter.

Your satisfaction is our priority, and we are here to ensure a smooth experience for you.

Thanks

7. We have 2 Role Users:

1. Administrators 2. Editors

We want to limit Editors cannot edit fields created by administrators

8. We want to change or not use: PRICE DETAILS BUSINESS HOURS

and in MORE INFO Description * Can we add / embed shortcode gravity form?

Hi bedazzlebeauty2u,

You can export listings as XML by using WP default system and then easily convert them into CSV format.

Our plugin along with WP ALL import have ability to bulk import listings

Best regards,

Team Cridio

Hi djsirasite,

We appreciate your feedback and apologize for any inconvenience you’ve experienced with our theme. We understand the importance of a smooth business experience and are committed to addressing any issues you may be facing.

We take pride in serving over 20,000 satisfied clients, and it is disheartening to learn that you haven’t had a similar experience. To better assist you, could you please provide more details about the specific issues you’re encountering? Feel free to share this information in a support ticket, and our team will investigate the matter promptly.

If you’ve previously submitted a ticket and feel that it hasn’t been adequately addressed, kindly provide the reference number so that we can look into it and ensure that your concerns are appropriately handled.

We value your business and want to make sure you have a positive experience with our theme. Your feedback is invaluable in helping us improve, and we are committed to resolving any issues you may be facing.

Thank you for your understanding and cooperation.

Best regards,

Team Cridio

Thank you for the reply.

But I found it difficult to work with your theme. Right now, the time zone used in the theme does not seem to work well. Did you take into consideration that the times change twice a year in North America?

For exmaple, I am in Toronto and time zone should be -5 UTC. When i configure it that way, your theme’s business hours displays at 12 p.m. as “closed’ – Your support work do not seem to get it… they just tell me “we tried it it works fine.”

If it works fine, why should i waste my time to write here?

Frustrated, i turned off the business hours feature from the packages but the theme still displays “closed” users who paid to submit their ads are upset about it and even inquired if i can delete their listing altogether- they did not even bother about the payment they did. As a matter of fact, it happened a day after i gave out admin credential to your them to fix something else for me. I renewed support at least three times without being able to get things done. Could it be the update thing ? I was even unable to update the theme.

This is serious ! Please look into it.

Hi Nettili,

Thanks for contacting us..!

Yes, With Listingpro booking user can book the slot and payment will be done as cash

Thanks

I just talk to WordPress support and they told me its Not normal that your support cant use FTP account to fix problem on theme and you always ask me to give access administrator to website.

your tech support not work with FTP account? they push me to give them admin credentials. I give them FTP account for your theme where all files.

Hi josedanielbonellpons,

Thanks for contacting us…!

All theme’s strings are translatable. You have to translate strings by using Loco translate plugin

Thanks

Hi singh_rahul,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ the our tech team will guide you further in this regard

Thanks

Hi blakephotography,

Thanks for contacting us…!

Please refer to the ticket:

Tech team is in conversation with you

Thanks

Hi Elena2020A,

Thanks for contacting us…!

Please reply on the ticket you have mentioned and co operate with support team so they can debug the issue and can help you in this regard

Thanks

I give you FTP account I been working with your support second week and they had admin account what they done? add some CSS code when a problem was in settings after update last version of theme and they don’t even investigate, they add CSS code and broke home page so I backup back and work myself, I give them FTP account where they can work with every file without admin panel.

Hi abbyrocks,

Thanks for contacting us…!

We are really sorry to inform you that BeutyPro currently is no on the road map

Thanks

Hi djsirasite,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech tech team will guide you further in this regard

Thanks

I am not getting meaningful help. Why do they turn on and off the working hours? why? users have paid for the listing and it is showing “Closed” in their listing when it is supposed to be open. The time zone setting is correct in the backed. It shows “open” only when signed it. I think the problem with you guys is you want a backdoor access to manipulate the site via your theme code. This is serious!

Hi tarunsood,

Thank you for reaching out. We understand your concern about Google indexing for the pages on https://aproudchristian.com/church-directory/. While the theme and settings can influence website performance, Google indexing is primarily influenced by various factors such as content, website structure, and sitemap configuration.

While the theme can indirectly affect user experience and performance, it is generally not a direct factor in Google’s indexing process. Focus on the points mentioned above, and you should see improvements in indexing over time.

Best regards,

Team Cridio

Hi fetho,

Thanks for contacting us…!

We have verified and there is no issue in theme update.

Please create a ticket on https://help.listingprowp.com/ then our tech tech team will guide you further in this regard

Thanks

Hi EdikanNoah,

Thanks for contacting us…!

If the settings are not appearing on frontend then might be cache involved. Please try after clearing the cache

Thanks

Hi Nettili,

Thanks for contacting us…!

No, listings and events are both separate types and will not be treated same.

Your requirement will need customization

Thanks

Hi Elena2020A,

Thanks for contacting us…!

Please reply on the ticket you have mentioned and co operate with support team so they can debug the issue and can help you in this regard

Thanks

I already answer and investigate a problem for you what cost the problem and I give FTP account