139 comments found.
Hi, is it possible de add our own font in template ? How ? Thank you
Hello,
Thank you for using our theme!
You can try one of the suggestions from this article.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
Can you solve this error?
Warning: Trying to access array offset on false in /home/r135472deli/public_html/wp-content/plugins/bard-core/shortcodes/info-box/info-box.php on line 342
Thanks!
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hello,
Yes, the theme is updated to the latest version and the modules as well. I don’t know why it gives that error after I updated the theme and modules. I will open a ticket for this issue.
Thanks!
Hello,
My support has expire, can you please help with this issue?
Thanks!
Support
Mikado Portfolio part of
Qode Interactive
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Hi, How can i override template parts from the Bard Shows plugin with a child theme?
Hello,
It is not possible to override plugin files inside the child theme unfortunately. If you are making changes to some plugin files we recommend keeping a backup of these files on your desktop so you can reuse them when you update the theme and plugins.
Support
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Qode Interactive
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Hi Mikado, may i use your template with the divi buider and ACF plugin ? thanks for your answer Melanie
Hello,
This theme is designed to be used with WPBakery. WPBakery is bundled with our theme and if you want to get all the layouts from our demo you need to use it.
This is because we have integrated our own elements into WPBakery, and those custom elements will not be available if you decide to use a different page builder, like Divi.
Support
Mikado Portfolio part of
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Hi, Since few days, when i created a Bard Show : when i selected a Tickera event, the drop down list is empty.
moreover, I can no longer find the tickera widget which allows me to display events
Hello,
Please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Also, please check if you have updated the theme and its plugins to the latest version listed in change log.
Support
Mikado Portfolio part of
Qode Interactive
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I’ve tried disabling plug-ins, reverting to 2025 theme, and downgrading PHP to 7.4 nothing seems to fix this.
Hello,
Please submit a ticket at our Help Center, and our agents will assist you further.
Support
Mikado Portfolio part of
Qode Interactive
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will do
Support
Mikado Portfolio part of
Qode Interactive
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I also get this error “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.” when installing the theme plug-ins. Guess this theme isn’t supported or updated anymore?
Hello,
The theme is supported and will continue to be updated. At the moment, we don’t have an ETA for the update’s release.
The current version of the theme is compatible with the latest version of WordPress and PHP 8.0.
Please submit a ticket at our Help Center, and our agents will assist you further.
Support
Mikado Portfolio part of
Qode Interactive
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Is compatible why it crashes on a fresh install with nothing else other than the bundled plug-ins?...
Hello,
This requires a bit more investigation, so if you submit a ticket our agents will take a look and assist you as soon as possible.
Support
Mikado Portfolio part of
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Further to this, after installing the demo site, I now get a “There has been a critical error on this website.” message. Any ideas?
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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will do
Support
Mikado Portfolio part of
Qode Interactive
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Any plans for an update, be nice if it came with a current version of WPBakery. The woocommerce templates are also out of date. Thanks
Hello,
For the WooCommerce template please take a look at this article.
You should know that in case you need the latest version of any bundled plugin you can submit a ticket at our Help Center. Our agents will gladly provide the latest version if you do not want to wait for the next theme update.
Support
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I mean seemingly you haven’t updated the theme in 3 years lol, so could be a bit of a wait!
Hello,
The theme is supported and will continue to be updated. At the moment, we don’t have an ETA for the update’s release.
The current version of the theme is compatible with the latest version of WordPress and PHP 8.0.
Support
Mikado Portfolio part of
Qode Interactive
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hi, we found a problem after updating the theme, in the shows inside bard show some sections that we had created with wpbakery disappeared in the sense that they are not displayed, we rewrote the php but we were unable to resolve it. the support has expired but it is not a problem due to us so I ask you for help
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please contact us through this email, include your purchase code in the email, and our support agents will check this and assist you. Thank you.
Support
Mikado Portfolio part of
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hello, you have not updated the theme for more than 3 years, the site encounters problems between wp bakery and the last updates of tickera, also problems of Jquery …. Do you ever think about updating the theme bard show?
Hello,
Thank you for reaching us.
The theme is supported and will continue to be updated. At the moment, we don’t have an ETA for the update’s release.
In case you need an immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
Support
Mikado Portfolio part of
Qode Interactive
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hi i want to ask if this theme is compatibale with ultimate member and if its compatibale with elementor
Hello,
Thank you for reaching us!
Unfortunately, we haven’t tested the theme with the Ultimate Member plugin.
Demo content of the theme is built with WPBakery page builder which is included as a bundled plugin with the theme. The theme is not compatible with Elementor unfortunately. You can perhaps check some of our thematically similar themes which use Elementor in this link.
Support
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The Interactive Link Showcase element has an issue: the first time you visit the page, it works correctly, but if you refresh it, it no longer loads the images, displaying only the first one in the list. You can see it at this link -> https://www.francescalettieri.it/repertorio-outdoor/. I have already disabled all plugins, but the issue persists.
Hello,
We’ve visited the link, however, we couldn’t reproduce the image issue. This could be due to the page transitions, as this sometimes affects the loading of the page. You can try disabling page transitions in Bard Core Options > General (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, you couldn’t see the issue because I have resolved it in the meantime. Yes, I had already tried disabling the page transitions but without success. So, I modified the function indicated in the theme’s JS modules script -> mkdfInitInteractiveLinkShowcase() to ensure that the images load both on the first page load and on refresh. Thanks anyway.
Support
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Qode Interactive
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Hello, I bought this theme a few years ago and with the Wordpress update the entire website is now broken it seems. Is there a way to fix this?
Hello,
Thank you for reaching us!
The current version of the theme is compatible with the latest version of WordPress. Please check if you have updated the theme and its plugins to the latest version listed in change log.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Support
Mikado Portfolio part of
Qode Interactive
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Hi! Can you finish the functionality of the Masonry Media Grid and Media Grid elements so that when opening photos, it is possible to browse through all the photos in fullscreen mode using buttons?
Hello,
The Masonry Media Grid and Media Grid elements are the default elements by WPBakery page builder. You can use “Image Gallery” element by our theme (please see screenshot). Inside Image Gallery Settings there is an option to enable lightbox.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, firstly thank you for the great theme. It works great. The only issue i am facing now is when I click on the images on the gallery it is opening up an full screen image file rather than opening up as gallery viewer with buttons. I tried all the possibilities but I could not find a solutions for this.
Hello,
Thank you for reaching us!
We couldn’t reproduce this with our Image Gallery element. Please make sure to select “Open Lightbox” as “Image Behavior” (please see screenshot).
Support
Mikado Portfolio part of
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Nice Theme, but some labels are not translable. Even i use loco translate, i don’t find “Read More” Label.
Hello,
Thank you for reaching us!
If you cannot locate some label inside the theme please try adding translation for Bard Core plugin or other bundled plugins and search for labels there.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
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Hi, i just bough this theme, but no matter what i do everytime i try to install the theme i get an error
Uncaught TypeError: array_slice(): Argument #1 ($array) must be of type array, string given in /Users/waltermazzariol/Local Sites/classproducciones/app/public/wp-content/themes/bardwp/functions.php:82
How can i fixed?
Hi there,
Please take a look at the following article regarding the proper installation of the theme.
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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I’m trying to locate source of the buttons text “Read More” and “Get Tickets” (“Theatre Home”) but can not find it anywhere. Can you let me know how to change text in that buttons. Both buttons is on Home page connected to the list of events
Hello,
Some text in the theme is added as labels in theme files. To translate/change any label inside the theme or bundled plugin please try following instructions from this article – How To Use The Loco Translate Localization Plugin.
If you cannot locate some label inside the theme please try adding translation for Bard Core plugin or other bundled plugins and search for labels there.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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In the template on the homepage https://bard.qodeinteractive.com/artist-home/ I find the word ‘Grishin”. Can you let me know with font this is?
Hello,
The font-family used is “Crimson Text” (please see screenshot).
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
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Thank you very much for your quick reply and feedback. I don’t mean the font of the body text, but of a picture used on the homepage. When you scroll to the bottom, you will find a picture with the text ‘Grishin”. It is below the blue coloured picture. Do you know which font is used in there?
Hi,
This is added as an image. Unfortunately, PSD files for this homepage are no longer available so we cannot check which font was used.
Support
Mikado Portfolio part of
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