Discussion on TheFutur - Creative Portfolio & Agency Theme

Discussion on TheFutur - Creative Portfolio & Agency Theme

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98 comments found.

Hi there! I read about the same error below. When I go to edit a page (most but not all pages) this error occurs and I’m not able to edit the page at all. (nothing is visually wrong on the page, just can’t edit through wordpress) “The editor has encountered an unexpected error. – copy post text – copy error”. You say to update to the latest version of wordpress 6.7.1 to solve it, but the problem persists. It is a big trouble not to be able to make changes to the site…

Hi there,
Thank you for reaching out.

We’ve tested the issue on many other websites, and updating to WordPress 6.7.1 successfully resolved it. It’s strange you still have this problem.

Can you provide temporary access to your WordPress admin panel? Please send the login credentials and the website login URL to info@maitreart.com.

Let me know once you’ve sent the details, and I’ll do my best to resolve this for you promptly. Thanks.

Well.. i did a downgrade and then i re-installed WP 6.7.1 and now it’s working! Thank you

Glad to hear it!

Let me know if you have any questions.

Hello, We have created a wordpress website with TheFutur template. One of the features that most interested us and made us opt for the template is the portfolio. Specifically, when viewing the template, we liked the result that is displayed by checking Creative Gallery with Three Columns.

As far as we can see the block is “Futur Portfolio” but, when using it, we do not see the option to show the categories to filter as it is shown in the demo.

How can we do to implement the filtering by categories?

Thank you very much.

Translated with DeepL.com (free version)

Hi there,

Thanks for reaching out.

Could you contact us via email? We will send you screenshots explaining how the Portfolio archive page works.

Thanks.

Hi!

The issue you’re experiencing with the TheFutur theme was caused by WordPress 6.6. It has been fixed in WordPress 6.7.1.

Please update to version 6.7.1, but make sure to back up your site before upgrading.

Let us know if you need any further help!

i suddenly and without any changes get an “the editor has encountered an unexpected error while editing imported data” please help as this broke a lot of pages allready set up

this occurs with accordion elements and while trying to modify margins from the futur settings in the sidebar of the editor… i have uploaded the latest version of the theme

Hello,

Please give us time to check and fix it. To temporarily fix the issue, you can downgrade your WP version to 6.5.

Thanks for understanding.

Hi!

The issue you’re experiencing with the TheFutur theme was caused by WordPress 6.6. It has been fixed in WordPress 6.7.1.

Please update to version 6.7.1, but make sure to back up your site before upgrading.

Let us know if you need any further help!

I’m having the same issue of conniev2, thank you!

have updated still same error

Hello,

Sorry, but the errors still persist. We’re working on it. Please use the 6.5 version.

Thank you for your patience.

Hi!

The issue you’re experiencing with the TheFutur theme was caused by WordPress 6.6. It has been fixed in WordPress 6.7.1.

Please update to version 6.7.1, but make sure to back up your site before upgrading.

Let us know if you need any further help!

Hi there! Hoping you can help me with this issue I’m having with the theme – When I go to edit a page (most but not all pages) this error occurs and I’m not able to edit the page at all. (nothing is visually wrong on the page, just can’t edit through wordpress) “The editor has encountered an unexpected error. – copy post text – copy error”

I’ve tried troubleshooting and started disabling plugins until the page was editable, it was editable again only when one specific plugin was disabled – the “TheFutur Blocks” plugin.

This makes me think that plugin needs an update – are you able to help me with this?

evan@sproing.ca

Thanks, Evan

Are you able to help me fix this?

Hello Evan,

Thanks for reaching out.

I see the error. Please give us some time to fix it.

I’ll let you know when it’s resolved.

Hello Evan,

The issue is fixed. Please update the latest theme version.

Let me know if you have any questions.

Thanks.

I’m encountering a problem with the cart icon on the header. When I hover over it, it’s supposed to display a widget showing the items in the cart. However, the widget appears empty.

The specific class I’m referring to is ‘c-navigation-woocommerce__cart-inner > widget_shopping_cart_content’, but it seems to lack any widget content.

Could you please assist me with this issue?

Hello!, I sent you an email with the credentials to access and the website. Thanks!

Hello again,

The issue is fixed.

Thank you.

Thank you, confirmed, it’s fixed!

hi, i cannot import the demo data, it say 404. any other way to import the demo?

Hi there,
Thanks for reaching out.

Could you contact us via email and send access to your WP admin area (login, password) with the link? We will resolve your issue.

Thanks.

I am unable to upload the theme i have this error.. Incompatible Archive.

Hi there I’ve just done this and the issue still occurs.

I’ve just sent an email as well with a screenshot.

Thanks.
We’ve just answered you.

Sorry for my last message, I found the solution. Many thanks !

Hi there,
I’m glad you resolved it.

You can contact us directly via email for any questions.
Thanks.

Hello, how can i hide a page title ? Thank you very much for your answer.

Dear Support,

I only have a lil problem. On my portfolio page one portfolio image is not seen only on Mobilye. https://www.figandcheesedesigns.com/fnc/mansory/ This is the Yoga Studio branding, the first one. This cover pic is not seen only on desktop. Could you please help me put it out on mobile too? Thank you so much!

Aletta

Hi there,
Thanks for reaching out.

Please contact us via email and provide a screenshot.

Thanks in advance!

Hi there! :) I sent you an email about this problem from my email: bletti19@hotmail.com

Thank you so much again, Aletta

Hi, i found out that if the mobile menu close button doesnt work you can fix it. Firstly you have to copy the “dist” folder from “wp-content/plugins/thefuture-widgets/” and paste it in “wp-content/themes/thefutur/”, then copy this file (https://futurtheme.maitreart.com/wp-content/themes/thefutur/dist/assets/js/bundle.min.js?ver=1.0.0) from their demo and update yours in “wp-content/themes/thefutur/dist/assets/js/bundle.min.js”. Hope this helps someone : )

Hi Carlos,
The issue with mobile navigation has been fixed. Please update the theme to the 1.4.0 version.

I’m not sure what you mean about “wp-content/plugins/thefuture-widgets/”, but it isn’t related to the issue.

Let me know if you still have navigation problems after the theme update. And you can always contact us directly via email.
Thanks.

Hello dear Maitreart,

I turn to you regarding 3 problems which I cannot solve:

1) On the home page (mask slider) I want to change the 3 circle shape icons’ backgrounds ( which is above the 3 services on the mask slider home page, now these are 3 circle shapes with an icon within each and any of them) and I cannot change the black color of the icon to my brand color this it doesnt match my brand this way. It always show an error, I think its a bug because the icons color within can be changed. Would you please let me change the black color of these icons to match my brand?

2) When I refresh the site or go back or something although I want to use the mask slider as the home page and this is actually set as the home page (as far as i know), the site after refreshing keeps going back to the home 2 slider for some reason and I dont want that. Can you help in it?

3) There is a hambugergish menu on the right top corner and when I open it, I cannot close it either on mobil, either on laptop. Can you solve this bug please?

Thank you so much for your help again,

Best,

Aletta

Hello Aletta,
Sorry for the late.

As I can see, you changed your website link from www.figandcheesedesigns.com/figandcheese/ to www.figandcheesedesigns.com/fnc/, so I can’t log in to your WP Admin area.

1. Did you try to use the “Icon Color Settings” in the right sidebar of Gutenberg?
2. You can change it in the Appearance > Menus. Select your menu, which is assigned for the Main Navigation. And change the Home (home 2) to what you want.
3. Yes, sure. Can you provide access to your WP admin area? Please do this through email.

Thanks a lot.

P.S. Please send us messages directly through email. We will be much faster and can provide screenshots and even video guides.

Dear MaitreArt,

I am getting closer with your help to the solution.

My problem is: I would like the customize the site but when I open apprearance->customize menu in WP, the customization page is basically empty, there is only one bar at the top saying “You are customizing Fig&Cheese Designs” , and there is a widget tab too ( when I open the widget tab it says this: Your theme has 5 widget areas, but this particular page does not display them.

You can navigate to other pages on your site while using the Customizer to view and edit the widgets displayed on those pages.), but nothing else appears on the customization page really. I have no idea why.

Can you help me? So much random bugs appear I have never seen before now:D Thank you in advance

Aletta

Dear Aletta,

It looks like you didn’t activate our theme. Please go to Appearance > Themes and select TheFutur.

I would strongly recommend you contact us through this email – info@maitreart.com. Please send us access to your WP admin area (link, username, and password). So we can check everything.

Thanks.

Hello,

I purchased the item. Can I change the color of this black animated circle element on the mask slider that swims in the middle of the header at the begginning?

Also, I can edit the website with elementor? Or which editor? BEcause Elementor unfortunately cannot oppen. It keeps loading although I enabled safe mode and did basically everything the support told me.

Thank you so much,

Best Regards,

Aletta

I cannot contact you via email you sent me regarding this because the website that opens is not ready yet so I can find no email or menus or anything there yet unfortunately.

Our email is info@maitreart.com. Please send us access to your WP admin area (link, username, and password).
Thanks.

Thank you so much, I wrote you regarding this discuccion, and added u as an admin to www.figandcheesedesigns.com/figandcheese/wp-admin

Hello, I downloaded the zip file and tried to upload it to the wordpress themes but it says i cant upload it because it lacks the style.css file. Why is that??

Thank you, Aletta

Hello Aletta,
Thanks for reaching out.

It seems you uploaded the wrong zip file. Here is a great guide https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error.

If you still have the issue, you can contact us via email.
Thank you.

Dear MaitreArt, Thank you, I solved it!

I don’t know what happened to this, but none of the Portfolio items will come up now. The archive shows, but the individual posts show up as 404. I’m confused. I’ve tried everything to get them to show up.

Hi there,

Can you contact us directly via email, please? And please provide access to your WP admin area (login, password) and link to your live website.

Thanks in advance.

Hi, I’m using your theme for video agency website, and our portfolio page is portfolio archive. I’d like to customize the order of the portfolios items, is there an easier way to do this other than manually changing the date of posting of each portfolio item? Here’s the page for reference – http://57thstreetmotion.com/portfolio/

Hi,
Thanks for reaching out.

I’m afraid you can do that only manually. However, we’re ready to add this option.
Please, contact us through email, and share what order you’d like to have.

Thanks.

Hi,

We’ve been using this theme for a few years now but have recently started having problems with the portfolio galleries.

The galleries that were created over a year ago all seem to work fine, you can click on the gallery image and it pops up a large version of the image with arrows so you can move to the next image in the series. https://www.thelightsource.co.uk/portfolio/projects/europa-hotel However, now when galleries are added the image doesn’t pop up at all: https://www.thelightsource.co.uk/portfolio/projects/belfast-back-physio There are other galleries where the image does pop up but doesn’t show the navigation arrows: https://www.thelightsource.co.uk/portfolio/projects/belfast-office Some where the image can be clicked and the modal background appears, but no large image: https://www.thelightsource.co.uk/portfolio/projects/strokestown-irish-famine-museum

As far as I can tell there is no difference in the way we’re creating these galleries.

Can you help us with this please?

Thanks

Hi,
Thanks for reaching out.

Can you please tell me your theme version?

Version 1.3.3

Please update the theme to the latest version with core plugins. And your issues must be gone.

Let me know if you have any questions. You can always contact us via email.
Thanks.

Hello, I like to integrate a youtube or vimeo video in the portfolio post. Seems only images can be put in, but its essential for me to integrate a video or audio post. Thank you

david

Hi there,
Thanks for your purchase.

Can you contact our team via email and provide more details on how you want it displayed?

Thanks again.

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