629 comments found.
I updated Wordpress, as recommended, and now the website is completely reconfigured. How can I get help with this issue?
Hi,
Make sure that you are using the latest version of the theme and all related plugins:
https://demo.themovation.com/embark/changelog/
If you are then it should be working well. You can try clearing your cache as well.
If you still have an issue, you can renew your support and open a ticket where we’re happy to help: https://themovation.ticksy.com
Is there a way to reinstall or reset the theme without losing any content? I’ve been experiencing CSS and styling issues since the latest theme update. Unfortunately, my support license recently expired, and I rarely used it anyway.
Hi, as a first step can you send us a message here and include a link so we can see the issue? Then we can make a recommendation:
https://themeforest.net/user/themovation#contact
Critical Error: The Plugin “Widget Logic” has been removed from wordpress.org but is still installed on your site.
Is this plugin required in terms of theme functionality? Thanks.
Hi, the plugin is no longer used for any theme functionality and will be removed from one of the next releases, so you can remove it.
copied, thank you.
Hello, Your theme seems to be very great. I have a question about Booked. I saw it is no longer available : https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968 Did you gonna change it by an other plugin in this theme ?
Thanks
Hi, yes currently the theme still includes Booked, which does technically still work, but soon we are going to be replacing it with QuickCal – the transition is seamless:
https://codecanyon.net/item/quickcal-appointment-booking-calendar-for-wordpress/47981746
If you purchase the theme and send us a message, we can provide you with the latest version of QuickCal right away. It’s included with the theme, so you will have lifetime updates for QuickCal as well 
Great ! Thank for the answer, we are going to buy it
i have a question,my client needs 3 timeslots per day for the same boat
9-14.00(morning tour)
15.00-20.00(afternoon tour)
9-20.00(full day tour)
but what i need is to be booked as group 1 group per package per day
This means if morning tour 9-14.00 timeslot is booked then full day 9-20.00 will get disabled but afternoon 15.00-20.00 will be available
also if Full day 9-20.00 is booked then morning and afternoon are disabled
Is this possible?
Hi, sorry at this time that option is not available. Time slots do not interact with each other. There isn’t currently the option for one to be available or not based on the status of another one.
hello, the calendar doesn’t work anymore, seems there is a bug https://mugello-tuscany.com/tour/market-and-cooking-class-with-lunch/#
Hi, I just had a look and it seems to be working as far as I can see.
If there is an issue, please send us a direct message here and provide specifics about the issue that you are experiencing: https://themeforest.net/user/themovation#contact
does Genesis Blocks Pro comes with this theme?
Not sure why it was installed on my wp install
Hi, no that is not related to the theme, and it is not installed by the theme. It was most likely added by your hosting provider. I know that WPEngine or Flywheel may include that plugin automatically. Possibly other hosts too.
Hello, i’m having a problem with the tour pages urls. When i create a tour the url goes like this www.mysite.com/?themo_tour=tour1, How can i erase the —?themo_tour= -—from my url?
Nevermind, it was the permalinks
Ok great to see it’s resolved. If you have any other questions, please open a ticket and we’re here to help: https://themovation.ticksy.com
Hi there, the site seems to be caching, have tried plugins to clear cache, but none work. Are you able to assist please? My support has expired
Hi, we may have a solution for you. Please send us a message: https://themeforest.net/user/themovation#contact
can i have demo login details please?
Hi, we don’t have an admin login to share, but many of the demos use registered booking, so you can make a booking and see the profile / account pages and setup.
Also if you want a better idea of the admin, we do have screenshots: https://quickcal.co/screenshots/
Hi there, I would like to know if your theme has a partner type system, that allows a partner to create an account and sell tours and earn commissions. Also do you have a search form? I don’t see it in your demos.
Hi,
1) Regarding affiliates / partners – it’s not directly built in, but the payments component runs on WooCommerce for which an extension could likely be used, either free or paid: https://wordpress.org/plugins/search/affiliate/
2) We have some simple search options shown, such as on this page: https://demo.themovation.com/embark/wine-beer-tours/blog-masonry-sidebar/
More options are available. How are you looking for it to work?
I like this theme, but could you please clarify. currently if booking a slot for multiply persons it only counts as 1. for example we have 10 spaces available on our tour but 7 persons can book and it will count as 1. Did you make an update to count amount of persons (variable products) to decrease time slots availability?
Hi, the current options are outlined in this article: https://themovation.helpscoutdocs.com/article/211-booked-options-for-multiple-bookings-quantity
We are however going to be rolling out the QuickCal plugin in the next update of Embark. For QuickCal, we are developing a roadmap and that feature is at the very top of the list, so we are looking at adding that feature as soon as possible
I had a query related to the Tour Grid widget. I want to use it on my home page. However as i have 100 tours, when i add this widget the tours appear below each other and is too long. I wanted to know if the widget can show just 1 row and the rest can be read more button on the side? Or any other way to ensure all 100 donot appear one below the other. The default filter is ALL. Is there a way to change the default display option in the filter to just one tour type?
Hi, at this time there isn’t the exact option that you have explained, but you can choose which Tour Types display on any instance of the Tour Grid. You don’t need to display every one altogether. So you could select just a handful of Tour Types for the homepage, or you could have multiple instances of the Tour Grid:
https://cln.sh/VDlSCldF
Hello,
And what is going to happen from now on?
Booked plugin is no longer available ;(
https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968Thanks. It’s been replaced with QuickCal
We will be rolling QuickCal out with our next update or Embark. 
Great news!!!
Thanks!!! 
Hello,
Any planned date for the update?
It will be soon, but we can provide you with the new plugin any time. Just send us a direct message: https://themeforest.net/user/themovation#contact
Can I update to WooCommerce 8.5.2 ?
Yes, it is tested and working well.
A – Can I update to WooCommerce 8.6.1 ?
B – Any planned date for the update? almost a year since the last one
A – Yes you can update
B – We actually have an update about to be released – should be within 48 hours.
Cool
Hello:
Does your theme work with Wordpress 6.3? Are you aware of any possible incompatibilities?
Hi, it is compatible ThemeForest just hasn’t yet provided the tag so that we can state it in the sidebar.
Hello, I finished the theme setup and I’m missing a few pages (included in the demo) like About Us, FAQ, Careers, Contact) Is there a way to import these without having to re-run the setup guide? Thank you.
Hi, yes if you select one of the single page style demos, then the inner pages are not included in the import.
In the theme download package, there is demo content folder which has a link to a Dropbox folder that has all the templates available to be imported into Elementor.
Or feel free to either open a ticket or send us a message and I can send you a direct link to download.
Open a ticket: https://themovation.ticksy.com
Send a direct message: https://themeforest.net/user/themovation#contact
Yes, I found it. Thank you.
Hi, what is the CSS code to get the border around the Contact Menu Item back again?
Hi, yes please see here: https://themovation.helpscoutdocs.com/article/158-creating-an-accent-button-aka-button-outline
Thank you so much
Presale Q: I see very simple tour grid is. Tell me one question is there need to every feature image be same size for thumbnails display right?? Or your grid is automaticly size every uploaded feature image and display it in tour grid same height???? Thanks
Hi, you do not need to manually resize any images. The theme will automatically create the correct sizes for all areas, including the Tour Grid.
There are also other ways you can display Tours if you want, including using the Packages widget – https://demo.themovation.com/embark/walking-tours/elements/package/
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Hi, our Embark theme is designed for tour booking companies, not accommodations. For accomodations please see this theme instead: https://themeforest.net/item/bellevue-hotel-bed-breakfast-booking-theme/12482898
Hello,
I just downloaded the new package to update a website but the version is the same as the one that was released before (1.4.4)
Happy to help. Would you mind creating a ticket for us?
https://themovation.ticksy.com/I can’t create a ticket ;( That’s why my questions go here.
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Whoops, something went wrong …
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Hi, feel free to send us a direct message instead of opening a ticket: https://themeforest.net/user/themovation#contact
Perfect, tell me what else you need to know.
Just reach out there with the information above.
Done 3 days ago
Thanks. Looking into this.
Hello,
Have you had time enough to read my email?
Thanks. We are replying.
Hello again,
Can I update WooCommerce 8.0.1 from 7.8.0 ?
Hello again,
Can I update WooCommerce 8.0.2 from 7.8.0 ?
Hi, yes we have tested the new version of WooCommerce and it is working well. We have not seen or had any issues reported.
We have presale Q:
Do your theme support to turn off all your solution for reservation and add third party Online Booking Automation with button. Is there option to add link for all buttons at same time? We want to integrate this : https://www.roverd.com/
Yes, you can use any booking system you wish
