1797 comments found.
Translate to Spanish
Hello. The Spanish translation has a bug in the string “Price start at” does not appear translated into Spanish and with Loco Translate it does not translate it either, however the translated string does appear, but on the website it appears in English, also in Elementor when you are editing It appears translated but on the website it continues to appear in English, there is an error in that string.
string in web https://prnt.sc/nGykci_ewZq2Thank you. Can you please create a ticket for us?
https://themovation.ticksy.com/There is also no possibility of translating the string “Sorry, no results were found.” into Spanish. When everything is complete, there is not even the possibility of translating it with any plugin, Loco, Poedit, etc. etc.
https://prnt.sc/k9OUBxM21U98 https://prnt.sc/I9MtVB89VaUiThank you. If you are using Loco did you scan plugins and themes?
Hello, thank you for being interested in the problem of certain chains that are not translated into Spanish.
Yes, I have scanned the Bellevue theme and the Hotel Booking motopress-hotel-booking plugin. The string Sorry, no results were found appears in none of them. Additionally, the Loco Traslate plugin indicates that the Bellevue theme is 100% translated. The problem is not in the theme.
Capture the theme https://prnt.sc/VrMr08B_nXSb
With the new version 4.9.1 of the Hotel Booking motopress-hotel-booking plugin, now I did not have the string “Price start at:” and “Price start at: %s” translated, but the same bug continues, then in the page the Spanish translation does not appear. Capture the bug in website https://prnt.sc/zI-UUS1BkqfP
Capture the plugin motopress-hotel-booking https://prnt.sc/I0s1eSF-zGHa
Once again, thank you very much for your interest in the problem of translation into Spanish.
Thank you. It’s best to ask our support team for help.
https://themovation.ticksy.com/Hello, the purchase code says Registration failed. We cannot register to carry out the project. thank you
Thank you. Hm, are you able to contact us via support?
https://themovation.ticksy.com/We will have this resolved right away.
Can anyone advise me? Whenever I perform a new booking search the calendar shows no dates available throughout the year. All days in the calendar are underlined (unavailable).
Thank you. Most times this is due to the rates from the demo import. They need to be duplicated or you can create something new for your own pricing. The demo content is just a suggestion, you will have your own price.
Please let us know how that works. If you run into more issues, please create a ticket:
https://themovation.ticksy.com/ESTOY ESPERANDO MI RESPUESTA DESDE HACE DIAS EN EL CENTRO DE SOPORTE TENGO MI LICENCIA ACTIVA Y NO ME CONTESTAS
TICKET 3568207 NO PUEDO HACER QUE EL SISTEMA FUNCIONE EN AMBOS IDIOMAS NECESITO QUE ME DES SOLUCION A ESTO
CUANDO VAS A CONTESTAR
Hello! Sorry for the delay. I think you were asking about translation. We have replied to your ticket. Are you able to take a look and talk to us there?
Happy to help.
Hi! the booking system is only in english? or can i use it in spanish? thanks!
Thank you. Yes, you can translate 
Hello ! I have to make a website for a client who rent 2 mountain chalets. For the booking system, i need the possibility for booking per nights and per weeks, but i also need to “force” weekly bookings only on some periods (holydays per exemple). Is this possible with yout theme ? Thanks a lot !
Thank you. Yes, I believe it can do all of that. 
Good afternoon, I configured the theme on my website but the Brazilian currency is not being displayed correctly, the Brazilian format is as: R$ 1,000.00 – But it is being presented as R$ 1,000,000, in the control panel the currency of correct way, but this does not appear on the website.
Can you send us a link? Can you create a ticket and include access?
https://themovation.ticksy.com/Hi i installed this theme for one client here in Brazil. But the decimal places for currency (BRL real brasileiro), don´t work. Using only ”,” and ”,”,and not ”.” and ”,” the brazilian format. Have a way to change that?
Hmm, I’m not sure about that one. Can you please create a support ticket?
https://themovation.ticksy.com/hello, is it possible to set a percentage rule for the advance payment? thanks
Yes, I believe that’s under Accommodation / Settings / Payments ?
Pre-sale questions
1. Does the theme allow me to sync with booking.com or do I need to purchase a premium feature or plugin from you to sync this?
2. Do I purchase the app separately for an extra fee.
3. Is there a calendar on the backend to close of certain dates and leave some open or reduce room quantity
4. Does the app automatically sync with website data?
5. Can I accept payments via Woocommerce.
Thank you
Thanks for your interest.
1 – Yes, you can sync with Booking.com. You don’t need to purchase anything extra. It’s included.
2 – No, it’s free.
3 – Yes, that’s correct. Included as well.
4 – Yes, I believe so.
5 – Yes. 
Let me know if you have any questions.
Ok great, another question,
Can I have agent’s login to accept bookings Also do you have a demo of what the app looks like or the backend
Thank you so much 
Thanks. Sorry we don’t have a demo but we are working on something.
Contact us directly for more info. https://themeforest.net/user/themovation#contact
Yes,
Hotel Manager can:
- View all menus of the Hotel Booking plugin and configure all settings (i.e., access Accommodation and Bookings menus)
- Access the Media, Pages, and Comments menus on the site
Hotel Manager can’t:
- Access other essential administrative WordPress website settings, e.g. Plugins
This role is suitable for people who need to work a lot with the Hotel Booking plugin but must not have access to the other site data and settings.
HI, please add pagination to the reviews because we have more than 100 reviews, page goes long so we need to add pagination after 10 reviews thanks!
Great idea! We will look into that 
It appears as though the availability calendar stops allowing “today” to be selected for check-in each day at 4 pm PST (which is currently midnight UTC). The timezone is set correctly in WP settings. Does anyone else have this problem? Is this really what is going on or is 4 pm just a coincidence? THANKS!
Thanks! Are you able to send us a ticket for our team?
https://themovation.ticksy.com/I have found a brute-force solution to this problem – would you mind forwarding this to MotoPress so it can be distributed to everyone…
I also found this ticket that said it had been fixed once before: https://motopress.com/forums/topic/cant-always-choose-the-current-day/
I am running Hotel Booking 4.8.8 My timezone is currently UTC -8
I changed getRoomTypeAvailabilityStatus() at line 64 in room-availability-helper.php from:
if ( $date < ( new \DateTime() )->setTime( 0, 0, 0 ) ) {
to:
if ( $date < ( new \DateTime('- 8 hour') )->setTime( 0, 0, 0 ) ) {
I know there are much better ways to fix this but I leave that to the code owners
Thank you!
Hey there!
That’s great that you sorted it out. I’ll pass this along. Thank you for sharing!
I cannot find in the manual how to translate the URL of rooms, when I add a new room the parent reads /room/, but would like to change that word.
Thank you. Are you able to send this technical question to our support team?
https://themovation.ticksy.com/Hello, I want to modify the button link on room search page: https://saintjoris.com/availability-search/?mphb_check_in_date=01%2F02%2F2024&mphb_check_out_date=03%2F02%2F2024&mphb_adults=1&mphb_children=0&mphb_check_in_date=2024-02-01&mphb_check_out_date=2024-02-03
so, after I click the “reserve” button, I want directly to the booking page (https://saintjoris.com/booking-confirmation/), not to click another new button “Reservering bevestigen” for it. Can you help me?
Hey there! Thanks. Please post your hosting to our support team.
https://themovation.ticksy.com/Hello, I can’t send the ticket yet because already click the VERIFY PURCHASE WITH ENVATO button, but nothing happened, any suggestion about this?
Ah! You just need to renew your support. Please see this:
hello, can I add another user in my Themovation support ticket or profile, so my friend can renew the support features?
Thank you. I don’t see i. Sorry
Hello guys, I would like my guests to pay for their booking after admin confirmation: 1. Guest selects dates and all booking information 2. Admin confirms 3. Guest receives a mail with a url to the Booking payment.
Thanks in advance.
Hello again. I just saw the Payment Request Add on. My question now is, can I send email to the guest through payment request, asking to pay ONLY for the deposit?
Thanks.
Good question. I believe that you can either set for the customer to pay full price or by deposit. Then the payment request feature should work accordingly. 
Unfortunately not. Could you please contact plugin developers? Also a few questions: Accom -> Settings -> Customer emails -> New Booking Email (Confirmation by Admin) There is a link “View Booking” ( view_booking_link ) but when customer follows that link opens a page sitename/booking-confirmation/?booking_id=707&booking_key=booking_707_65b1140098ac12.60118677 which is empty (just header – title but no content).
Why?
Thanks
One more question: I have a non refundable rate and I have a standard rate (with refund for 28 days prior the check in date). Is there a way, for bookings with check in day the next 27 days or sooner, to disable standard rate and show only the non-refundable rate?
One more
If the guest choose the bank transfer for payment, after Book Now button, he is taken to the Payment Success page with the same message (Thank you for your payment. Your transaction has been completed and a receipt for your purchase has been emailed to you. ) as if he had already paid. This is wrong. How can we fix this?
Hi VindicoWebServices! Are you able to create a ticket for each question? It’s difficult to reply in one thread. We are happy to help you sort everything out.
https://themovation.ticksy.com/Hello, I would like to know if the theme license also includes updates to the Motopress Hotel Booking integrated plugin. The current version of the plugin is 4.8.8, but your theme includes version 4.7.3. I have updated the theme to the latest version v4.2.3 (via the envato market plugin), but it does not offer me any updates of the included plugins. You state in your promo materials that plugins are part of the license, so I’d like to clarify that. Thank you.
Yes, the updates are automatic. If you are having any issues, please let us know.
https://themovation.ticksy.com/My calendar sync is stuck on waiting after working perfectly for years. Do I need to goto motopress for support or get support from you?
Thanks. Please create a ticket with us.
https://themovation.ticksy.com/Hello, I am facing a reservation problem. On the customer interface side, on each calendar relating to each room, the dates are crossed out. Unable to book or check availability. By hovering over one of these crossed out dates, I get the following message in a tooltip: It’s later than our advance booking rules allow. However, I reviewed the season settings and reservation rules and everything seems ok. Thanks for your feedback Titok
Thank you!
When did you purchase? Can you create a ticket for our team?
https://themovation.ticksy.com/Hi theme purchased over a year ago. It is true that you have to pay for assistance to get help. But maybe this is a problem encountered by other users? For information, the opening season of de bed & breakfast runs from April 1st to November 15th. dates on calendar are crossed out. I will insert a screenshot in the ticket. THANKS
no more assistance, so I can’t send you screenshot
Thank you.
Try to create a rate (try a new rate). See if that helps.
You can always reach out to our team. You may need to renew support if you don’t have anything active as it’s been over a year.
I created new prices by deleting the old ones. I also deleted and re-created the seasons and on the visitor side, the calendar still displays crossed out dates. Among the open tickets, I didn’t find anything related to this problem.
Good evening, For information, I purchased a new support license 
Thank you! Did you post a ticket for us? Can you do that if you haven’t yet?
Ok thank’s I’ll do that
Thanks!
We are curious to know if and how a guest could book the whole property or a combo of accommodations in a single booking and make those individual accommodations unavailable?
Example:
The Ranch House = Whole House Rental
The Villas = 3 Rooms – Individual Rentals or All
Customer 1 = Wants to rent The Ranch House and 3 Villas (The Whole Property)
Customer 2 – Wants to rent The Ranch House and 1 Villa
This is a determining factor of the purchase of this theme or continuing our research. Thanks!
Thanks for your interest. Yes, I believe so because:
- You can booking multiple accommodations in a single booking
- You can rent a different assortment of Villas (1 or 2 or all 3 as a group)
One caveat depends on how you setup the second option. If you want to have the villas listed separately and the customer adds them à la carte there is no issue, however if they book 2 villas, is the 3rd one still available?
If so, then you would need to create 4 different calendars (One for each Villa and one for all Villas as a group) and sync them using the sync tool.
The caveat in this example is if you have 2 Villas rented out that overlap, it will only block the whole house for the duration of the first stay as it sees it as a sort of limitation in the sycn. So you have to manually keep an eye on every booking to make sure this doesn’t happen. It also doesn’t distinguish the difference between a booking from an OTA and its own internal bookings, so it truly is a workaround.
I think it will work in your case 
The “Hotel” and “Hotel 2” style template after importing the Demo is very lacking compared to bellevuetheme.com/demo – many styles for the Home page from “Hotel 2” are missing. Hotel 2 has 8 Home styles, but after importing only 2 Home styles. Why?
Interesting. The styling should be identical. Perhaps some photos are used as placeholders? Can you confirm? Can you reach out to our team?
https://themovation.ticksy.com/