12799 comments found.
Hello, the pages are missing from MyListings (bookmarks, promotions…..) and LOG out page. LOgout button not working. How do I add them ?
I disabled and enabled all plugins and they are still missing. can you send me the pages ? they didn’t install with the demo https://marketplace.gva360.com/
there is no Regenerate default woocommerce pages Option in my Woocommerce > status > tools
Hi,
Open a ticket in our helpdesk: https://helpdesk.27collective.net/
I tested the theme on another Hosting (Namecheap) install DEMO and pages MyListings (bookmarks, promotions…..) and LOG out page are present.
At Hostinger hosting I STILL have a problem with missing pages. I reinstall the theme, then, install DEMO all over again… pages were missing again.
Thie problem is in the Hosting version probably right ? Tell me how to solve this. I need this few pages and website to work.
Please advice.
Your account doesn’t have a MyListing license, write your question using the account you used to purchase MyListing.
The pages worked with PHP version 7.4 but not working with version 8.1 ? Is that the problem ? So what is the solution here ?
My partner just purchased the latest version from Envato, I’ve updated the theme and the pages are still not there… I will contact you from her account.
Why you don’t respond to my partners profile, ticket created too, it has been 3 days.. Theme purchased latest version, pages are missing. https://postimg.cc/cvN5f5YN
Hi,
We have replied in your email
We are finding that new listings on our clients site are not automatically appearing on the map.
When we do the following steps it updates the map with new listings showing: Go to wp-admin > theme tools > performance > Regenerate cache
Surely this shouldnt need to be done manually all the time. Is there any way to automate this task? Maybe even via a cron job??
Hi,
Are you adding those listings using the add listing form or are you importing them?
Hi team, after last update, my site doesnt worked anymore.
There are like 15 listing expired, and get fatal error when i try to edit. Also have a tons of functions broken.
My support was expired
What can i do?
Thanks
Hi,
Do you have any customizations in child-theme? If yes, activate the parent theme > clear all cache you have in your site and check if the issue gets fixed.
Hi again!
I am reaching out to you regarding a series of critical and persistent issues I have been experiencing on my Growradar.com website.
User Registration:
Since the last modification made by the theme developers, the user registration process on Growradar has ceased to function properly. For over six months, no user has been able to complete the registration and publishing process. Furthermore, the setting that requires users to switch accounts to publish is not being applied correctly, allowing publication without meeting this requirement.
Error Editing Listings:
Recently, when attempting to renew and edit existing listings, I have encountered a “FATAL ERROR.” This issue persists even after switching to the parent theme, and I have been unable to resolve it on my own.
Theme-related Issues:
It is important to note that, since the theme implementation on my website, Growradar has never functioned correctly. Despite previous attempts to address minor issues, the overall stability of the site remains a constant problem.
As my website critically depends on proper functionality to enable user participation and effective management of listings, I urgently request your intervention to address these issues. I am willing to collaborate closely and provide any additional information that may facilitate the resolution of these challenges.
I appreciate your help
Thank you.
Which version were you using before? Do you have any edits of theme files in child-theme?
Yes, on templates/emails/partials/header.php. And thats was the problem.
Now is working!
Thanks
Hi, I would like to know that if I can put a listing to 2 lists. We prepare a directory for people who like travel. So I want to create two lists which can create opportunity for me to use 2 filter area in homepage, and I want to show a city in this 2 search results. So I need to put 1 city to 2 lists. But not duplicate, 1 city page is connected to 2 lists. Is that possible? Hope I’m clear. Thanks in advance for your answer.
Hi,
Not sure if I understood correctly, it’s possible to assign to different region terms (city) to the same listing. Use our helpdesk for any further questions: https://helpdesk.27collective.net/
Hi, what size image should be uploaded for the logo of a listing? When I upload an image I get a very zoomed in section of the image appearing on the page rather than the whole thing?
Hi,
You can use between 150×150 to 300×300. You might have image optimization plugins that are changing its size. For further questions please use our helpdesk: https://helpdesk.27collective.net/
I’m having a small issue with the custom taxonomies.
When i add some string thats small like “example” compared to a string thats long, the long one doesent show up on the left side panel, do you know what might cause this issue?
Hi,
Share a screenshot
Hello, i have a simple question. Can i populate the Database with listings if i have an Excel file? maybe in the myphpadmin, there must be a table containing the listings?
The best way would be to do it using wp all import plugin (free version). It’s complicated to do it directly in the database.
hm…
But will it look exactly like the “stanard” pages of listing then? I want to add just a few of the data into the db, such that when a user/customer claims a listing they can fill the rest. That was atleast the idea.
Will the suggested plugin, be able to help me with that?
Yes listings imported with WP All Import will be shown the same as other listings in your site.
Open a ticket in our helpdesk and we can help you with this.
When someone searches a name, it does not come up on the explore page. How can this be fixed?
Hi,
Share your website so we can test this.
elpasoblackpages.com
Share an example of a listing that’s not showing on search
Have you made any customizations in child-theme?
No.
Send us an email from here: https://themeforest.net/user/27collective
Hi,
Enable Paid Listings – disable Require admin approval of all new listing submissions – disable
Users try to add new listing and after fill the form push submit button. After that they see only site preloader.
So, was redirection broken in the latest version of the theme? And how to fix it?
Hi,
No the redirection is not broken, it’s possible that you have used a key in your fields that’s already being used in the add listing process. Listing type > fields > don’t use keys like “year, age, payment-methods” etc, these will cause issues like the one you have.
I want to convert all the listing URLs to be access before domain name
Current listing URL: https://main.mylistingtheme.com/listing/the-ledbury/ (domain.com/listing/listing-name)
Desired listing URL: the-ledbury.mylistingtheme.com (listing-name.domain.com)
I’ve also enabled wildcard subdomain from my cpanel.
How can I get the desired listing URL format?
Hi,
We don’t have a solution for this, try permalink plugins.
Hello, question to understand the listing type
I understand that category is just a filter for the content.
But if i want to make something like, main subject -> sub main subject -> the list itself.
1 – (main subject) – Food and drinks – LISTING TYPE?
2 – (sub subjects) – supermarket, pizza, restuarents – IT CAN BE SUB LISTING TYPE?
3 – (listing) – the business itself – THIS I UNDERSTAND, ITS THE LISTING.
So…how i can make this?
Hi,
“Food and drinks” can be a listing type or it can be a category also. Depending what you choose for food and drinks these other items “supermarket, pizza, ...) can either be categories or sub-categories of “Food and drinks”
If these listings will have a different preview cards and single listing template then make “Food and drinks” a listing type otherwise just make it a category.
Hi , pre sales Q.
Can i place advertisements via a widget on the explore pages , example so 6 listings load and then an ad and then next 6 etc .
is it possible to access or see what users type into the search boxes on the site ?
also i would be interested in a demo on the admin side to look around, i sent a mail a few days ago from pers.......tie@gmail.com.
Thank you, K.
Hi,
1. Currently you can only add google ads between listings
2. You mean track searches? We don’t have a feature for that.
is it possible to get demo of the admin backend , i sent an email a few days ago
I’ll check it tomorrow and we’ll prepare a testing sandbox. Sorry for the delay.
We have replied in your email
How can I see all directories on the map? Now I only see one page at a time
Hi,
Theme tools > theme options > explore > listings per page > it’s not recommended to show them all at once if you have a large number of listings
Hi,
How can i put half stars in WooCommerce products?
Thanks.
Hi,
This is not available unfortunately.
Hi,
Why not? Can it be included for future updates? I think it would be a good option for users.
That review section is added by Woocommerce and they only allow full stars.
I have a few question and requirements before I purchase, who should I reach out to? Do you have a full demo available so i can see the backend?
Hi,
You can ask your questions here
Hi, is the theme compatible with the latest version of WordPress (6.4.3) and WooCommerce (8.6.1)?
Thank you.
Hi,
Yes it is
Thanks, I asked because it’s not listed under “Compatible With” and “Software Version”.
We will update that section
hello how to skip free listing for checkout ?
when i use price 0 and submit listing automatic redirect for checkout and i can skip checkout for free listing ?
Hi,
If you have enabled this option “Disable repeat purchase?” in the settings of that package you can’t skip checkout
Hello We have a simple question – we are trying to active the Sign In & Register Page but it keeps failing – the documentation seems to be pretty straight forward, correct fields in WooCommerce are activated – please help – we just need it to look like the demo here https://property.mylistingtheme.com/my-account/?register Thanks
Hi,
Open a ticket here: https://helpdesk.27collective.net/ and share your website
We opened a ticket – please help
just wondering how long it takes to get a response for a ticket.. we can see other peoples issues are getting looked at..
ok
We have replied 3 days ago in your ticket: https://helpdesk.27collective.net/questions/question/issues-creating-and-activating-the-sign-in-register-page/
Does the “Add Listing” Form send to the WP site admin email address?
Hi,
Yes you can enable notifications for new listings under wp admin > listings > settings > notifications
Dear team, i think i messed my listings on my website.
In this website has lot of categories like (ship owners, freight forwarders, Shipping Agents…. etc) But i made listing type same as categories. So i think thats why search terms are not working correctly. I have already added bunch of listings to here. So it takes lot of time to change all these content. Now i want to make
Only one listing category called: Common Listing (because we mention all businesses) I want to select categories for all these listings without delete these listings. (some businesses need to listing on 3-4 categories)
So i want to ask is there any easy way to change my content? If i fully removed the wordpress and install again, that would be good or not?
Thank you for your help !!
Hi,
So you want to move all your listings to a new listing type and assign categories to them, correct? The easiest way would be to export all your listings using wp all export including the categories attached to those listings and then import them back to the new listing type using wp all import.
Thank you for the reply. Will try that
Can you explain this step by step (much appreciated) Because i have 200+ listings thats why. I want to merge all listings in to one listing type
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