231 comments found.
Hi Support, After update the Navigation menu is not working as all links navigate to Home page however it’s working fine on the desktop, your urgent support is highly aprpeciated.
Hi,
Please send us a mail by using our item support form. Also send me your wp admin login details.
https://themeforest.net/item/bauen-architecture-interior-wordpress-theme/34326026/supportThank You.
Hi- i installed the demo content but realised i installed the WP Baker version and not the Elementor version- I then tried reinstaaling the one click demo with elemetor and it sort of messed up the whole home page to multiple of everything. How can I start from a fresh?
Never mind i reset my wordpress site an that managed to fix it.
Will the theme soon be compatible with Image Optimizer by Elementor? Thanks
It’s conflict between Elementor and Metabox plugin. Hope Metabox plugin author will fixed that issue very soon.
Hello, On a project page, how can I exclude the page’s project from similar projects in the same category? Thanks
Hi,
You can try to display Portfolio post by Post ID. Please check that Element settings for the Post Id.
For more query, Please send us a mail by using our item support form.
Thank You.
Is there a way to get the new twitter icon instead of the old one? I want the “x” icon (formally twitter). It’s not in the version of font-awesome you are using in the theme and it’s not in the themeify icons that are part of the footer code.
You are using old version of the theme.
sent a support inquiry, but is the latest update seeing issues with page header image editability? I cannot change them out after saving.
Replied by mail.
Hi, I’m interested in your theme but for all the demos, the portfolio is presented in 2 columns. Is it possible to switch to 3 columns? Thank you
Hi,
Can you please send me that page URL?
Thank You.
Why is WPBakery not updated to latest? The7 theme immediately updated it and warned everyone to do so ASAP:
> All bundled plugins have been updated to the latest versions. Please update your software as soon as possible, as vulnerabilities have been discovered in previous versions of WPBakery Page Builder and Slider Revolution.
Please check “Plugins Installation” menu from our documentation. There have full details for how to update the bundles plugins.
Hi. Could you please reset my activation key from the domain ave.design? My site has been deleted, it is not possible to deactivate the key
Hi,
Before moving to the other domain/ subdomain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Bauen option.
For now, I reset your purchase code. You can use it again.
Available domains for Test/ Staging purposes are listed below.
Info: First activate your purchase code on your main domain, then activate your purchase code to the test domains.
localhost .dev *.test *.local local. .staging staging. *.example *.invalid *.dev.css (DesktopServer) *.myftpupload.com (GoDaddy) *.cloudwaysapps.com (Cloudways) *.wpsandbox.pro (WPSandbox) *.ngrok.io (tunneling)
Thank You.
Hey
I support a website with your theme. with the latest update 9.2.1 the header image in “Slide Image” under a “Page Header Slider Option” disappears after save the page. and it is not possible the change the form-field it is just gone.
Just for your information
Maybe you installed Elementor Image optimizer plugin. Please deactivate that plugin.
Oh thanks. this works. the client installed the image optimzer plugin
I accidentally switched my site to a live domain without deactivating the license first… Now I can’t get back to my original site because I’ve configured the live domain and DNS settings.. Any help would be very greatly appreciated!
Hi,
Before moving to the other domain/ subdomain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Bauen option.
For now, I reset your purchase code. You can use it again.
Available domains for Test/ Staging purposes are listed below.
Info: First activate your purchase code on your main domain, then activate your purchase code to the test domains.
localhost .dev *.test *.local local. .staging staging. *.example *.invalid *.dev.css (DesktopServer) *.myftpupload.com (GoDaddy) *.cloudwaysapps.com (Cloudways) *.wpsandbox.pro (WPSandbox) *.ngrok.io (tunneling)
Thank You.
I am having issues that when I am on my mobile, the links in the buttons and navigation are not working. They work fine on my desktop and when I use dev tools for responsive mode on my desktop but as soon as I am on a mobile device, they are not working.
Sorry, please disregard this message, I have found out that I had Maintenance Mode on still. Thank you. This is a beautiful theme and I highly recommend it.
Want to use the demo Services 02 page https://webredox.net/demo/wp/bauen/light/multi/demo3/services-02/
But when import “FULLSCREEN MULTIPAGE – LIGHT” WPB there is only one Services 01 example page. Can you guid me where can i find Services 02 and 03 demo pages for WPB setup. Thanks
Which demo version did you import? Elementor or WPBakery?
WPBakery Multi Page – Full Screen Multi Page Light
Hi,
Please update the theme and reimport demo data.
Or send us a mail by using our item support form. I will send a you related shortcode for those pages.
https://themeforest.net/item/bauen-architecture-interior-wordpress-theme/34326026/supportThank You.
How to remove info about author and “comments are closed” from posts? Currently there is some info about some “Robert misse” from demo posts, which I edited (the post), but the infos about author cannot remove or edit.
Thanks in advance
Replied by mail.
Hi, how can I install a new demo site or just page templates? I have TOGGLE MENU MULTIPAGE – LIGHT installed but need the shop pages that I have deleted before…
Never mind…I got it!
Can the shop be setup with HAMBURGER MENU BUTTON?
Just import any version of the demo for shop and change menu style from the Header options.
need extra plugins for portfolio filter option ? do you have video for portfolio filter option
You don’t need any extra plugin for portfolio filter. Just create Portfolio posts with category and Enable filter option by that element settings. https://tinyurl.com/255v9cdt
if i want to use WpBekary ?
Same options available for the WPBakery version https://tinyurl.com/27slatgp
Nothing, it is resolved by itself.
Hi,
My slider revolution video banner is not visible on mobile. All I see is a blank white screen. This is the only theme i have experienced this. Please help
Hi,
It’s not working for your desktop version also. Showing some JS errors.
Maybe you are using an outdated version of the Slider Revolution plugin.
Uninstall that plugin and reinstall again from Appearance > Install Plugins.
Also make sure all plugins and themes are updated.
Thank You.
I have 5 images on my homepage slider.. On mobile they are really zoomed in, is there a setting in the slider that adjust for this or is it the size of the image?
You can try to change the slider height for mobile devices. Please check that element settings.
I accidentally switched my site to a live domain without deactivating the license first… Now I can’t get back to my original site because I’ve configured the live domain and DNS settings.. Any help would be very greatly appreciated! Great product by the way!
Your purchase code is now free to use.
Thank you!!!!
