182 comments found.
Is it possible to install all demos so I can pull sections from each?
Hi there,
Thank you for contacting us.
Yes, you can install any demo you want, and then import other demo homepage content.
If you need any support you can create a support ticket here: https://support.rainbowit.net/support/login
Thank you
Thanks for your prompt response!
You are welcome 
Hello team ! Thank you for the update. I saw in your documents that if we import demote data that everything we have done will be erased. Is there a way to just import new design pages because my site is up and running and would like to add new pages from the new designs you have created. Do you have any suggestions ?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
if i buy a Extended License can i use template for unlimited websites ?
If you have any other questions please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon with this matter.
Thank you,
Rainbow-Themes Team
Bonjour, Je veux effectuer un achat pour ce template que je trouve super , quelqu’un peut m’aider à savoir s’il est conçu pour avoir les deux couleurs(noir et blanc) en disponible sur le site en un clic par l’utilisateur?
merci d’avance
Hello sacregoless,
Thank you for your inquiry.
Currently, our demos offer both dark and light versions. However, we plan to include a dark-light switch in our future update for added convenience.
If you require this feature urgently, please don’t hesitate to reach out to our support center. Our professional ( Premium ) support team will assist you promptly.
Thank you for considering our product.
Support Center: https://support.rainbowit.net/support/
Best regards, Rafekul
Incompatible Archive error I am receiving when uploading the theme
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Don’t you worry, For all themes and plugins built from Mac, this issue has occurred in WordPress version 6.4.3, hopefully, it will be fixed soon.
We will also update our theme and plugin today to resolve this.
For details, you can see this ticket on the WordPress official site: https://wordpress.org/support/topic/zip-files-created-in-macos-stopped-working-in-wordpress-6-4-3/
Thank you
What can I do for now?
We see you have created a support ticket, now please help our support member to assist you by providing the necessary information. Our support team member can now solve your problem.
Thank you.
When I am trying to upload this theme it showing me “Incompatible Archive”. I need your kind assistance to upload the theme.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Already I did no one replied.
Please provide your ticket ID here so we can check it right away.
Ticket ID: 12269 (5 hours ago)
Little bit urgent
Your ticket has been received. To ensure prompt assistance, please help our support member to assist you by providing the necessary information. Thank you.
Hopefully, our support team member has already resolved your issue.
Hello, can I use the template to sell a CV, meaning that anyone who wants to make a CV can access my website, or is it only personal and cannot be used by anyone other than me unless I want someone to see my profile?
Hi aa9431174,
Thank you for your inquiry regarding the use of our theme for selling CVs. I appreciate your interest in our theme. Here is a formal clarification:
Yes, you are allowed to utilize our theme for selling digital items, and it is fully compatible with WooCommerce for seamless e-commerce functionality. However, it is important to note that you are not permitted to resell our item.
We recommend considering the purchase of the extended license to ensure compliance with licensing terms when using the theme for commercial purposes such as selling CVs on your website.
If you have any further questions or if there’s anything else we can assist you with, please feel free to let us know.
Thank you for considering our theme for your project.
Best Regards,
Rafekul
Hi, looks like a single page theme – is it easy to split to actual pages instead?
Also, the Portfolio layout looks great, but no Category filtering – can we do that adding the WP widget (but ensuring it filters your layout!)?
Hi EuroPhil,
Thank you for your message. I appreciate your interest in our theme.
1) Theme Structure: While our theme is presented as a single-page layout, it is inherently designed to support both single-page and multi-page functionality without the need for custom modifications. You can seamlessly use it in either configuration.
2) Portfolio Layout and Category Filtering: We appreciate your feedback on the portfolio layout. We are currently working on an update that will include category filtering options to enhance the theme’s customization.
Best Regards, Rafekul Islam Rainbow-Themes
Thanks for quick response! Sounds good and will keep an eye out for category filtering (Blog and Portfolio) as that is needed, tag filtering also very useful, otherwise excellent theme, keep up the good work!
Hi there,
We have added portfolio filter options to our latest version.
Thank you
Thanks for getting on it and back to me – great addition! Will see how far I go with current theme and come back to you if needed, cheers!
You are welcome
Thank you
How do I edit the header in elementor?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Good evening! What plugin did you use (or is it a component of your theme) to put the video in the box at the bottom right, in you demo (https://rainbowit.net/themes/inbio/) ?
Hi there,
Thank you for contacting us.
This is a part of theme, Not any third party plugin.
Thank you
Anyone can help me to locate the css config settings for the dark mode. my site goes back to dark mode by default and the settings does not help me to switch back to the normal mode.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hi, I would be very interested in purchasing but I would like to know first of all if your templates are updated to the newest flexbox containers, since the “historic” Elementor section and column system is declaring it obsolete. I wouldn’t want to purchase this template and end up with already old templates and demos:-) Thank you in advance!
Hi there,
Thank you for contacting us.
Yes, our theme is fully supported the elementor latest version functionality. Most of our element develop section based.
Thank you
Thanks for the very quick response, very appreciated… I didn’t understand the last sentence though, what do you mean? From what I read it would seem that everything is still based to the (old) “sections” of Elementor, not the (modern) “flexbox containers”... I misunderstood?
Sorry for your inconvenience. Our theme is supposed flexbox containers optionality but most of our custom element develop based on section wise.
Thank you
OK thanks!
You are welcome
Please respond to me here. How do I edit the content under Resume – Education, Experience, Professional Skills?
Thank you for reaching out to us for assistance with editing your resume content. While our comment section is typically reserved for pre-sales inquiries, we’re making an exception to help you. Here’s a step-by-step guide to assist you in editing your resume’s Education, Experience, and Professional Skills sections:
Please refer to the following screenshot for clear instructions: Click here to view the screenshot
If you encounter any difficulties during this process, please don’t hesitate to let us know, and we’ll be happy to provide further guidance.
How to change the picture on consulting light version that appears above menu.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
best theme, i use my all project, flexible, elementor compatible, excellent documentation, excellent design.
Hi there,
Glad to hear that
It would be highly appreciable if you could spend a couple of seconds to give a Nice Review of our theme to appreciate our efforts.
Click here to give a review: https://themeforest.net/downloads
Thank you
Theme is very beautiful and easy to customize, the only thing I don’t seem to find anywhere is how to update the plugin “Advanced Custom Field Pro” is the only plugin I can’t seem to update
Thank you for contacting us.
Bundled plugins may ask for a purchase code for registration/activation once installed. You can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
We will provide the latest version of the bundled plugin as soon as it’s been tested with our theme.
Thank you
Hello! Hope you are doing well.
I have a suggestion for the logo section setting of your theme. The logo section doesn’t have width setting option. For long website name logo appears very tiny in the header. It would be better if there will have an option to set the width of the logo as well.
Thanks and Regards Sunny
Hi Sunny,
Thank you for reaching out, and I appreciate your valuable suggestion regarding the logo section in our theme.
I completely understand your concern about the logo width for websites with longer names. While we do have options for logo height, it appears that the automatic adjustment for logo width isn’t working as intended in your case.
To address this issue effectively, I recommend contacting our support center and providing them with your site URL. Our dedicated support team is well-equipped to assist you in resolving this matter and ensuring that the logo displays optimally on your website.
Your feedback is essential in helping us improve our themes, and I’m grateful for your input. If you have any more questions or suggestions, please don’t hesitate to let us know. We’re here to assist you.
Thanks and Regards, Rafekul
Great theme. How do I disable the little welcoming video at the bottom right?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
so for every question I need to create a support ticket. you can help here by answering simple questions. Others can benefit
We usually use the comment section for pre-sales queries.
After that, we share it with you here.
Please see the screenshot and follow the steps to remove the intro video: Click here to view screenshot
Thank you
Rafekul
Hello, please help me with my ticket – #11313
Thank you for contacting us.
We have replied to your ticket, please check your ticket.
Thank you
Please check again, I have commented there
Please check your ticket. We believe that our support team members have solved your issues on time.
Thank you for using our theme.
Hi, can you please check my support ticket #11108
Hi there,
Hope you are well.
We hope that our support team member has reached out to you in a timely manner and resolved your issue. Please check your ticket.
Thank you
