2100 comments found.
Hi There, is there a way you can incorporate a mobile menu layout like you done for Cesis theme? Also have a mobile phone icon associated
There’s a security issue with Slider Revolution (bundled in theme). Can you please release an update?
https://patchstack.com/database/vulnerability/revslider/wordpress-slider-revolution-plugin-6-7-18-authenticated-author-stored-cross-site-scripting-via-svg-file-upload-vulnerability?_a_id=431Hello, the theme will be updated today.
Best regards
Hi, for some unknown reason, the “select revolution slider” option is not showing in the page options panel in individual pages.
I am trying to create a new page and user a different header slider
Is there any way to fix it?
Thanks!
My Wordpress version is: 6.6.2 WPBakery Page Builder: 7.9 Slider Revolution: 6.17.18 TheFox: 3.9.70
Hi Guys Google maps not showing on mobile, is there a way to get it working?
Hi, it should be working.
What kind of error do you get?
Best regards
Hi nothing shows up
There is no support for this theme… I posted a question 2 weeks ago and did not got answer… https://prnt.sc/hMky1_iMqkmi All questions with 1 comment are without a reply from the support team https://prnt.sc/gXTXmzbmzRlm
I am sorry can you please let us know your ticket number, we had issues with our ticket management system.
Best regards
Hello, I was wondering how can I disable or delete prettyphoto? It doesn’t work properly, is too small when it opens, X button to close it moves around, looks outdated, and if I install a lightbox plugin, they both pop up. Or is prettyphoto going to be updated? Thank you.
Also, on the blog feed page, is it possible to have the circled area where it says “comments are closed” replaced with the date the was published?
Hi, despite having updated the theme and wp bakery I cannot optimize the site for mobile and tablet because I don’t have the frontend editor option. Now I have 7.5 version but also in the previous version I didn’t have frontend option. Can you help me? Thank you. My support is expired so I can’t open a ticket.
Hi,
Unfortunately, we cannot assist with this issue via the comments. To get help from a developer, you will need to create a support ticket. Thank you for understanding.
Best regards.
Hi, I am sorry but if you need support you need to contact our team via the support forum
Best regards
wpbakery plugin that comes with this theme is outdated and has been for a very long time now and has vulnerabilities. Why are you not issuing any updates?
Plugin Name: WPBakery Page Builder Current Plugin Version: 6.7.0 New Plugin Version: 7.6 Details: Update includes security-related fixes. You need to upgrade “WPBakery Page Builder” to the newest version to ensure you have any security fixes the developer has released. Click here to update now. Plugin URL: http://wpbakery.com Vulnerability Information: https://www.wordfence.com/threat-intel/vulnerabilities/id/34d21418-4faf-40bf-a960-79482a592722?source=plugin Vulnerability Severity: 6.4/10.0 (Medium)Hi, I cannot find the Revolution Slider plugin in the downloaded zip files
vulnerability in WPBakery Page Builder
Hello,
could you please update WPBakery Page Builder in the fox and upload to themeforest. There is 1 vulnerability (since weeks): https://patchstack.com/database/vulnerability/js_composer/wordpress-wpbakery-visual-composer-plugin-7-5-authenticated-contributor-stored-cross-site-scripting-via-attributes-vulnerability?_a_id=350Many thanks,
Helmut
Hello Helmut, an update should be able in about 1 to 2 hours.
Best regards
Super! Thank you!
I am not able to edit pages.. when I click on edit icon..
theme is just loading..
Wordpress latest version
theme also latest version
https://drive.google.com/file/d/1HHniryEEw0O9JEgprJU-7ui2yOd_Gh3P/viewHello, our support team replied to your ticket.
Best regards
Hey there! Loving the design and functionality of TheFox! One thing I’m curious about is how seamless the user profile integration is. Can users easily personalize their profiles and connect with others within the community?
Also, I’m exploring ways to enhance social interaction on my WordPress site. Have you come across any plugins that complement TheFox particularly well in terms of fostering engagement and building a sense of community?
Speaking of plugins, I’m intrigued by the idea of incorporating a robust user profile system along with social media integration. Do you think a plugin like Youzify would seamlessly integrate with TheFox to enhance the overall user experience?
Looking forward to your insights
Hi, sorry for the late reply.
We don’t have any special file for BuddyPress, so I think Youzify should work fine if it is done correctly. We haven’t tried the plugin with our theme, so we can’t assure you that it will work 100%.
Best regards
does theme work with wordpress 6.5.2
Yes, it works with WordPress 6.5.2.
You should still make a backup before updating.
Best regards
Hi, I need to update WpBakery. Can you help me please? I tried to submit a ticket but my support is expired. Thank you very much
Hello,
Our team will publish a new theme update today.
Update the theme then from the Thefox > Install plugins, you should be able to update to the latest version.
Best regards
Perfect, thank you!
Hello I have a few websites with TheFox and wanted to know if it was safe to upgrade to Wordpress 6.5? Many thanks. Best
Hello,
Please make a backup before updating but you should be fine!
Best regards
Hello,
I’ve uninstalled my website without de-registering my purchase code, so I can’t use TheFox on my new website… Can you please contact me to reset my purchase code, so I’ll can use it for my new website ? Sorry to bother you in the comment section but I can’t access the support section anymore. Thanks !
Hello,
You can contact us here you don’t need a valid purchase code to create a ticket.
Please make sure to let us know the license code you want to reset.
Best regards
Hi there I am interested in purchasing this theme however I am having trouble finding information with the demos. If I wanted incorporate various sections from one section in one theme into another. How would I be able to essentially mix and match these sections? I have purchased a theme in the past and once I selected one demo theme I have been unsuccessful in selecting another to view as the second demo shown instead it shows the first demo. Thank you in advance for your guidance!
Hi Kaiwro,
You can copy part from our demos / pages into other pages if needed.
For example if you like a part of one of our demo and you would like to add it to another demo, this is possible.
We have an article that explain how you can copy section between page here.
Best regards
Thank you! I’ve ran into issues in the past switching from demo 1 into demo 2 but demo 1 content still showing can you please provide a resource that will help explain the best approach to switch between demos and being able to see all the content with that exact demo please (:
Hi Kaiwro,
I am not sure what you mean, you can import multiple demos / templates at the same time.
Though the images that are copyrighted are not included in the theme demos and replaced by placholder.
Switching between templates should be easy since each templates will be loaded / created as a different page.
If you are talking about headers / footers we have presets in the theme options.
Best regards
Thank you does this work with elementor as well as wpbakery??
Elementor works with the theme but you won’t be able to use our demos.
Best regards
ty!!
It is extremely bogus that the theme has not updated social media icons to replace the old Twitter bird with the X logo. Even the old Google + is still an option on there.
Is there no resolution to this? If not, this is a complete deal breaker and I will be moving onto a new theme. It makes our website look completely dated.
Hello there,
how can I create and display a custom header and footer for each specific page? Is there maybe an add-on or something?
Please let me know
Thanks
M
Dear kiz2004,
Thank you for purchasing Thefox WordPress Theme. We request that you create a Support Ticket on our Support Forum and our developers will be pleased to assist you as soon as possible. All support inquiries should be directed to the Support Forum. We appreciate your cooperation.
We apologize for any inconvenience this may cause.
Have a pleasant day! ☀️
Best regards,
Tranmautritam Team