12912 comments found.
where can I download the Spanish language pack?
Hello,
You can find all the available translations here https://xtemos.com/glotpress/projects/woodmart/ Read more information in our documentation https://xtemos.com/docs-topic/theme-translation/
Kind Regards
a while ago i bought regular licence and used it on a website for a client now his website expired and i want to reuse the theme to make a new one any help ??
Hello,
You can manage your activations in your account on our website. You can remove old activation and use on a new domain https://xtemos.com/my-account/
Kind Regards
Hi, In the “Digital product DEMO” Is it possible that the customer downloaded the product after purchasing it?
Hello,
Yes, you can use downloadable product type in WooCommerce for this. Read more information in the plugin’s documentation here https://woo.com/document/digital-downloadable-product-handling/
Kind Regards
Hello, Im using the Digital Portfolio demo. It works OK, but when I click “Load More Projects” button, the last project/portfolio gets duplicated and it shows twice. Any ideas?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
HI Team, i had purchased your theme and tried to remove woo commerce and configured simple sections, it keeps crashing and takes time to load. also tried to raise a req, it says as purchased license code was wrong. kindly help me
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hi Team, Raised the ticket as advised. not happy with your template. https://xtemos.com/forums/topic/woodmart-issues-2/#post-551272. kindly cancel as soon as possible.
Sorry for the inconvenience. We have approved your refund request.
Getting error while installing the theme
Ref: https://prnt.sc/38C97uhUDIJc
Unpacking the package… Could not copy file. woodmart/inc/admin/modules/import/dummy-data/camping/content-elementor.xml
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello,
The problem we described in the topic https://xtemos.com/forums/topic/product-details-product-tab-additional-info-tab/ unfortunately it has not been resolved. We added the CSS code (https://prnt.sc/r3EudzgE3ale ), but the description still falls out of the column and appears at the very end. We assumed the issue was resolved, but it turns out that support expired this month and we can’t respond to get the corrected code. https://prnt.sc/zQ7phnKVgPAA – https://prnt.sc/PcAYEqtVaa9bHello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
A message appears on the forum that support has expired on March 8.
OK, thank you. Please continue the conversation on our support forum, and our specialist will help you ASAP.
Hello, I have some issues with your template, when i using cartflows plugin. Is it possible to mail? Some products they have access to a quote, but some new i create it won’t work. It redirects to blog post…
Please let me know if you can help me out. regards,
Hello,
Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Best regards
Hello, could you remind me how to edit the blog page with Elementor, so that I can put a section before the articles appear? Thank you so much.
Hello,
The blog page can’t be edited with Elementor, unfortunately.
Kind Regards
Hello! My clients love your theme, before we purchase we need to know if its possible to change the product “Add to cart” link to say “Request a Quote” and lead to a different page? Or add the product to the cart to inquire more information?
Thanks for your help
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
How to hide or disable “Downloads” in my account section
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Coupon form element not showing in wpbakery page builder to edit layer as you said in documentation to change location of coupon form in checkout page
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, I have imported a pre-build demo, and I get broke page. Is there something to related to elementor or bakery issue? please check out https://migliore.2ww.agency/
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello! Where do I install code inside the <head> custom code Analytics</head> tag?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I have a problem. When I click the save button after making changes in the theme settings panel, I see that the changes I made are not processed immediately after logging in to the website. Normally, shouldn’t it apply the changes we made after saving the transactions? Can you help me please ?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi,
I use single product page builder.
How can I add a sidebar to a product page built in Page Builder?
I don’t want to add a sidebar directly in the WPBakery editor.
Thanks.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
In elementor product template I want ot show product details widget like in an accordian tab, is there any shortcode for that.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, im curious, is it possible to combine features from different templates into one, for example from electronics if im not mistaken, there is estimated delivery with couriers etc and payment methods in the product page?
Hello,
Sure, you can combine different options and elements from different demos on your website.
Kind Regards
Hello dear xtemos team
Hope for your help. I am making multi vendor marketplace with wcfm plugin. Uploaded product images are different size, as vendors are taking photos from different devices. How can I solve this problem to get visually identical images?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, So I just have a quick question.
Does the header builder only work with Administrator role? If yes, could that be modified to work like the “Theme settings” do? Theme settings do not require Administrator permissions.
Further info: I added a new user and assigned its role: Shop Manager. If I go into the “Header Builder” and try to add a new header I get the following errors in console:
/admin-ajax.php?action=woodmart_load_header&base=ecommerce&security=undefined 403 (Forbidden) ./woodmart/inc/admin/assets/js/builder.js?ver=f4d1b9e2afdcde3e7920f4a6d32c2c6b:11I can enter the default installed header but if I try to save or when I click to add an element another 403 error shows:
/admin-ajax.php?action=woodmart_get_builder_elements&security=undefined 403 (Forbidden)
I also get in same builder.js file: Error: Actions may not have an undefined “type” property. Have you misspelled a constant?
So I added “User Role Manager” and created a new role with every permission checked (to see it work) and it still didn’t work even with a role that has full permissions.
**I tried this on a second site and same thing. Not sure if I’m doing something wrong, or if this is a limitation?
Thank you in advance!
Hello,
Could you please send us your admin access so we can check how it works on your website? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you
