12798 comments found.
Hello! I’m loving this theme (I bought it already 3 times), but I noticed the Plugin “Slider Revolution” has a security vulnerability. Would you consider updating the plugin version that’s bundled in the theme, since the vulnerability seems to be a critical one? Thank you in advance!
Hello,
We have included the latest version of the plugin. Once the developer releases a new update, we will push it to our server immediately.
Kind Regards
Great! Thank you!
Swatches buttons will be filled with images chosen for product variations and not with images uploaded to attribute terms. this feature is not working i have to upload image to swatch to every single attribute. please check this out
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Can custom product style (grid and list) be achievable with this theme?
Hello,
Thank you for being interested in our theme and contacting us. Could you please clarify what exactly you mean? Send us some screenshots or examples.
Kind Regards
I mean is it possible to design a custom product loop like elementor loop
Unfortunately, there is no option to build the product card template using Elementor.
Okay, are there any plans for that? Elementor based or not.
We have this in our feature requests lists, but we still have not planned this for our future updates.
Hello, there is no option after update, add image for category page title in particular category. There is no option Image for category heading.
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello Xtemos Team!
I tried to create a new layout for my site’s header using the overlap feature. However, when I activate this feature without using a page title, the content of pages such as the store, product categories and any other page are “behind” the header, when in fact it should be below. In this case, shouldn’t these pages be below the header by default?
I understand that the overlap feature is more functional with a background image, so do you suggest that it only be used on the main page or is there some setting that I didn’t pay attention to? I ended up installing a new website to test thinking I had done something wrong.
https://imgur.com/djJnNjh https://imgur.com/djJnNjhthank you so much!
Hello,
Yes, it is recommended to use an overlap header only on pages where you are sure you have either the page title or background image on the first section. It better not activate it globally.
Kind Regards
Hello! Thank you for this! I understood. Bye!
You are always welcome. Feel free to contact us if you have any further questions.
Hello. You have a great theme, but I’m grabbing my head again when another client asks to create a website based on it.
This theme has had many tweaks and theme updates. But the red line from the very beginning of sales is the problem with the list of blog posts. Is it difficult to make the same height of blog posts? I’m not referring to Masonry.
I think it’s easier to fix this nuisance in the theme itself, rather than describing the solution in the forum or tech support.
p.s. I apologize, but I do not seek to offend you. I just want a great theme to be free of flaws.
As clarification. On your demo site, on the “Blog Flat” and “Meta on Image” pages, the blog posts are not the same height. If the header is bigger or smaller, then the block height changes. Even if all the images have the same proportions.
Our clients will not make sure that the content is the same in every blog post. The website developer needs to make sure that the block heights are always the same.
That’s what the same height is made for, so that no matter how much content there is, all the blocks are even.
Hello,
Thank you very much for being interested in our theme and contacting us.
Currently, there are no other options for this except a Masonry grid. But yes, you can contact us, and we will provide a simple CSS fix to make their heights equal. We will also consider improving this in our future updates.
Kind Regards
You can write a CSS fix in the documentation for the theme. This will be the best solution for those who may need this help.
In the theme settings, there is an equal height functionality for products. The same can be done for blog posts as well.
Yes, but it may depend on a lot of different factors. There is no one general solution for all websites. Customers use our blog element in different circumstances.
where can I download the Spanish language pack?
Hello,
You can find all the available translations here https://xtemos.com/glotpress/projects/woodmart/ Read more information in our documentation https://xtemos.com/docs-topic/theme-translation/
Kind Regards
a while ago i bought regular licence and used it on a website for a client now his website expired and i want to reuse the theme to make a new one any help ??
Hello,
You can manage your activations in your account on our website. You can remove old activation and use on a new domain https://xtemos.com/my-account/
Kind Regards
Hi, In the “Digital product DEMO” Is it possible that the customer downloaded the product after purchasing it?
Hello,
Yes, you can use downloadable product type in WooCommerce for this. Read more information in the plugin’s documentation here https://woo.com/document/digital-downloadable-product-handling/
Kind Regards
Hello, Im using the Digital Portfolio demo. It works OK, but when I click “Load More Projects” button, the last project/portfolio gets duplicated and it shows twice. Any ideas?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
HI Team, i had purchased your theme and tried to remove woo commerce and configured simple sections, it keeps crashing and takes time to load. also tried to raise a req, it says as purchased license code was wrong. kindly help me
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hi Team, Raised the ticket as advised. not happy with your template. https://xtemos.com/forums/topic/woodmart-issues-2/#post-551272. kindly cancel as soon as possible.
Sorry for the inconvenience. We have approved your refund request.
Getting error while installing the theme
Ref: https://prnt.sc/38C97uhUDIJc
Unpacking the package… Could not copy file. woodmart/inc/admin/modules/import/dummy-data/camping/content-elementor.xml
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello,
The problem we described in the topic https://xtemos.com/forums/topic/product-details-product-tab-additional-info-tab/ unfortunately it has not been resolved. We added the CSS code (https://prnt.sc/r3EudzgE3ale ), but the description still falls out of the column and appears at the very end. We assumed the issue was resolved, but it turns out that support expired this month and we can’t respond to get the corrected code. https://prnt.sc/zQ7phnKVgPAA – https://prnt.sc/PcAYEqtVaa9bHello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
A message appears on the forum that support has expired on March 8.
OK, thank you. Please continue the conversation on our support forum, and our specialist will help you ASAP.
Hello, I have some issues with your template, when i using cartflows plugin. Is it possible to mail? Some products they have access to a quote, but some new i create it won’t work. It redirects to blog post…
Please let me know if you can help me out. regards,
Hello,
Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Best regards
Hello, could you remind me how to edit the blog page with Elementor, so that I can put a section before the articles appear? Thank you so much.
Hello,
The blog page can’t be edited with Elementor, unfortunately.
Kind Regards
Hello! My clients love your theme, before we purchase we need to know if its possible to change the product “Add to cart” link to say “Request a Quote” and lead to a different page? Or add the product to the cart to inquire more information?
Thanks for your help
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
How to hide or disable “Downloads” in my account section
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Coupon form element not showing in wpbakery page builder to edit layer as you said in documentation to change location of coupon form in checkout page
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, I have imported a pre-build demo, and I get broke page. Is there something to related to elementor or bakery issue? please check out https://migliore.2ww.agency/
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello! Where do I install code inside the <head> custom code Analytics</head> tag?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
