12912 comments found.
hi, how do we fix the google map inside the Contact Us form, inside admin it mentioned for Development only, front page of contact us show error, tq
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi Guys, Wich Hosting company and plan do you recommend for better speed results?
Hello,
It depends on your requirements; no universal solution exists for all cases. We usually recommend using Cloudways, Kinsta, or Bluehost.
Kind Regards
Thanks !!!
You are always welcome.
Hello. I am using Demo Mega Electronics template. Where can I find out which picture thumbnails are needed for the template and which are not needed. I have too many pictures in my store, I would like to remove the creation of thumbnails that are not used in the template
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello,
I imported my product database from PrestaShop and it went well.
When I want to display the “sale products” on my page it does not work for imported products but only for the new promotional products that I have just created.
Is it possible to regenerate something so that my imported products are taken into account?
regards
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
If you know the answer, maybe it would be better to give it to me please 
I have 5 licenses from you but the support expired 5 days ago..
We can’t say exactly, but the imported data is most likely missing some meta keys that mark products as “sale” in WooCommerce.
Kind Regards
I appreciate your answer, i will buy a new license for the appropriate helping.
God bless
I want next to the values to appears also the following names: - ‘Height’; - ‘width’: - ‘Width’; - ‘Length’;
I paste the following code to the function.php but does not work. Can you provide to me a solution?
“Thank you beforehand!”
// Modify WooCommerce product attributes add_action(‘woocommerce_product_additional_information’, ‘custom_modify_product_attributes_output’, 5);
function custom_modify_product_attributes_output() { global $product; }
if (empty($product)) {
return;
}| <?php echo custom_get_attribute_label($attribute->get_name()); ?>: | <?php $values = array(); if ($attribute->is_taxonomy()) { $attribute_taxonomy = $attribute->get_taxonomy_object(); $attribute_values = wc_get_product_terms($product->get_id(), $attribute->get_name(), array(‘fields’ => ‘names’)); foreach ($attribute_values as $value) { $values[] = $value; } } else { $values = $attribute->get_options(); } // Output attribute values with labels foreach ($values as $index => $value) { echo custom_get_attribute_label($attribute->get_name($index)) . ’: ’ . $value; if ($index < count($values) – 1) { echo ’ × ’; } } ?> |
|---|
$output = ob_get_clean();
echo apply_filters('custom_modified_product_attributes_output', $output);// Function to get attribute label based on attribute name function custom_get_attribute_label($attribute_name) { switch ($attribute_name) { case ‘height’: return ‘Height’; case ‘width’: return ‘Width’; case ‘length’: return ‘Length’; default: return ucfirst($attribute_name); } }
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi there. My support has been expire but i have a small query. while using your review module with image upload, i am getting this error : https://imgur.com/a/dmeRlCd can you please help me with this. thanks alot.
Hello,
It seems to be a problem with your server configuration. You need to consult with your provider for help on this matter.
Kind Regards
hi i do reset password for my account on https://xtemos.com/ to reset purchase code and reset email not delivered to me how reset my password .. my email ghesn202233@gmail.com
Hello,
Please, send us your purchase code so we can help you. Use the contact form on our profile page https://themeforest.net/user/xtemos
Thank you in advance.
Hello, I have had some recurring problems with the template when I activate the JS delay. The menu and cart stop working correctly. Is it possible that you can tell us which parts of the java in the template should be excluded from the js delay? Thank you.
Hello,
Please, provide us with your admin access so we can log in and check this on your side. Use the contact form on our profile page https://themeforest.net/user/xtemos
Thank you in advance.
Hi, If I change the Pre demo for another?, products uploaded and filters remain safe or will be lost?
Hello,
Some demo versions don’t replace your content, but others will remove all the previously imported data. For example: Megamarket, Furniture 2 or Mega electronics.
Kind Regards
More than two months without updates. When do you plan the next update? Is there a way to preview it or see a list of changes for future updates?
Hello,
We are working on our new update, which will be released next month. There is no public changelog available yet.
Kind Regards
Hi, please check woodmart compatibility with WCFM, many features and styles are not working correctly… For example: 1. Buttons for quickly updating products in the store are displayed only in 1 line of the product; they must be displayed in all products. 2. WCFM has 3 styles of displaying seller labels; In the quick view of a product card, only 1 style is displayed by default. 3. Buttons… styles, height, size on the WCFM provider control panel.
You haven’t released updates for WCFM for a long time
Hello,
Could you please record some videos so we can better understand what exactly is wrong with these functions?
Thank you in advance.
1. & 3. We will consider fixing these issues in our next update.
2. It is a problem in the plugin code so we can’t fix this, unfortunately. https://monosnap.com/file/u2wliGfYIN87RhATPE4M9STU4SfHI3
Hello! WCFM providers cannot load videos into the product, this feature is built into the Woodmart theme and is only accessible from the WP admin, how to solve this for wcfm providers?
Hello,
This option is added for WooCommerce product editing interface. Unfortunately, it is no possible to automatically add this ability for other custom interfaces like that one.
Kind Regards
Doesn’t this work with Dokan too?
This option works with WooCommerce interface only. All multivendors plugins have their own custom interfaces and they don’t support custom features like that.
how can i change the background image of Furniture 2 template : https://prnt.sc/XwReT4ycb32L i want to use my own images
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi. I use you theme specific popup version in Wpbakery. When I am logged in and have an embedded code it works great and it shows the embedded stuff. But as soon as we are logging out from Wordpress and go to the site it wont display the embedded stuff.
Really wierd and I cant send you a picture but you can try yourself here (press the orange button on the bottom of the page). https://onsalasol.se/bada-kanslig-hy/
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi. I have now renewed and posted the topic: Problem with popup modal WPbakery
Please help when you can
Hello!
For some reason “layouts” break the CSS when used in the single product page and in the product archive (perhaps incompatibility with a plugin). This is why I am trying to use an action hook to add a slider on top of the categories, but when I use the hook woocommerce_before_main_content, the slider is positioned after the filters and before the product catalog. I think the theme does something in this part, so I would like to know how to leave the slider here where it is shown in the image:
https://imgur.com/XxPbCo7
If you know any way to also make it full width, I would greatly appreciate it.
thank you!
Hello,
Please, send us your admin access so we can check your current layout and see what can be made to achieve the layout you want.
Kind Regards
I sent the credentials in the contact form. thank you
Hello! I’m loving this theme (I bought it already 3 times), but I noticed the Plugin “Slider Revolution” has a security vulnerability. Would you consider updating the plugin version that’s bundled in the theme, since the vulnerability seems to be a critical one? Thank you in advance!
Hello,
We have included the latest version of the plugin. Once the developer releases a new update, we will push it to our server immediately.
Kind Regards
Great! Thank you!
Swatches buttons will be filled with images chosen for product variations and not with images uploaded to attribute terms. this feature is not working i have to upload image to swatch to every single attribute. please check this out
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Can custom product style (grid and list) be achievable with this theme?
Hello,
Thank you for being interested in our theme and contacting us. Could you please clarify what exactly you mean? Send us some screenshots or examples.
Kind Regards
I mean is it possible to design a custom product loop like elementor loop
Unfortunately, there is no option to build the product card template using Elementor.
Okay, are there any plans for that? Elementor based or not.
We have this in our feature requests lists, but we still have not planned this for our future updates.
Hello, there is no option after update, add image for category page title in particular category. There is no option Image for category heading.
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello Xtemos Team!
I tried to create a new layout for my site’s header using the overlap feature. However, when I activate this feature without using a page title, the content of pages such as the store, product categories and any other page are “behind” the header, when in fact it should be below. In this case, shouldn’t these pages be below the header by default?
I understand that the overlap feature is more functional with a background image, so do you suggest that it only be used on the main page or is there some setting that I didn’t pay attention to? I ended up installing a new website to test thinking I had done something wrong.
https://imgur.com/djJnNjh https://imgur.com/djJnNjhthank you so much!
Hello,
Yes, it is recommended to use an overlap header only on pages where you are sure you have either the page title or background image on the first section. It better not activate it globally.
Kind Regards
Hello! Thank you for this! I understood. Bye!
You are always welcome. Feel free to contact us if you have any further questions.
Hello. You have a great theme, but I’m grabbing my head again when another client asks to create a website based on it.
This theme has had many tweaks and theme updates. But the red line from the very beginning of sales is the problem with the list of blog posts. Is it difficult to make the same height of blog posts? I’m not referring to Masonry.
I think it’s easier to fix this nuisance in the theme itself, rather than describing the solution in the forum or tech support.
p.s. I apologize, but I do not seek to offend you. I just want a great theme to be free of flaws.
As clarification. On your demo site, on the “Blog Flat” and “Meta on Image” pages, the blog posts are not the same height. If the header is bigger or smaller, then the block height changes. Even if all the images have the same proportions.
Our clients will not make sure that the content is the same in every blog post. The website developer needs to make sure that the block heights are always the same.
That’s what the same height is made for, so that no matter how much content there is, all the blocks are even.
Hello,
Thank you very much for being interested in our theme and contacting us.
Currently, there are no other options for this except a Masonry grid. But yes, you can contact us, and we will provide a simple CSS fix to make their heights equal. We will also consider improving this in our future updates.
Kind Regards
You can write a CSS fix in the documentation for the theme. This will be the best solution for those who may need this help.
In the theme settings, there is an equal height functionality for products. The same can be done for blog posts as well.
Yes, but it may depend on a lot of different factors. There is no one general solution for all websites. Customers use our blog element in different circumstances.
