441 comments found.
Hi , After 4 years I’m trying again to use ur theme. Could u please tell me how do i edit this theme, i only know elementor. Except slider revolution which i understand is only a part of the editing, what else can i use for the rest of the website? Thanks in advance
Hello, Dear Customer. The theme uses its page builder, because of the specific functionality. Maybe in the future, we will add compatibility with the page builder. Best Regards!
Hola, necesito sacar / ocultar los iconos de Login y de Registrar en la website. Podrías indicarme como hacerlo?
.rt-icon2-in-alt:before {
content: "\e689";
display: none;
}
.rt-icon2-head:before {
content: "\e074";
display: none;
}
.rt-icon2-search5:before {
content: "\e039";
display: none;
}Then save changes and check results at front-end. These icons will disappear. Best Regards!
Hello,
theme don’t work as show in live preview.
I need my refund pls refund asap
Hello, Dear Customer! If you have any issues or need any help with the theme – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you with great pleasure. Best Regards!
I need my refund
Hello, Dear Customer! We are sorry, but due to the nature of a digital item, we can’t apply a refund after you have downloaded a product. If you have any difficulties with our product – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 – then we will assist you. Best Regards!
but I unable to use it I am filing A COURT CASE
ITS NOT FAIR
THEN WHY U CANT ME REFUND ALL IS SCAM PLS REFFUND ME YOU MISBEHAVING WITH ALL THE PEORPLES
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
HELLO
I AM UNABLE TO RAISE PRIVE]ATE TICKET PLS HELP ME OUT
Hello, Dear Customer! If you can’t submit a ticket via direct link https://mwtemplates.ticksy.com/submit/#100014243 – please email us at modernwebtemplates.com@gmail.com Best Regards!
Hello
I am not coustomize them after purchase 615f5f94-300a-43ea-9a05-5ff607e76027
bad theme, I need my refund
Hello, Dear Customer! If you have any issues or need any help with the theme – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you with great pleasure. Best Regards!
sorry team , I need my refund
Hello, Dear Customer! We are sorry, but due to the nature of a digital item, we can’t apply a refund after you have downloaded a product. If you have any difficulties with our product – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 – then we will assist you. Best Regards!
WHAT NATURE OF ITEM YOU KNOW HOW TO WORK THN WHY YOU UPLOAD FAKE LIVEW PREVIEW ’\
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
In the Unyson theme builder when I use the image carousel and add all my images, the images do not show when they scroll. They are png files with the images of flags but none of the images are showing. I have to hover over the sliding carousel before I see the image. Can you tell me how to correct this so the images show without you having to hover over them before they show?
Hello, Dear Customer. Please send us an email at modernwebtemplates.com@gmail.com with the description of your request and we will assist you. Best Regards!
Very bad theme. Can I have a refund?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the description of your request and our team will assist you with great pleasure. Best Regards!
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and our team will assist you. Best Regards!
Hello I can’t change the color to the pink brush icon that’s on the models category option
Hello, Dear Customer! If you want to change pre-loader – please click WP Dashboard => Appearance => Customize => Theme Preloader: http://tinyurl.com/ynqxc938 Then save changes and check results at front-end. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
that’s not the area I want changed
Hello, Dear Customer! Please post all your further requests in the ticket # https://mwtemplates.ticksy.com/ticket/3568823/ Best Regards!
how do I change the pink brush color that under the model category wording on the home page?
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com and our team will assist you. Best Regards!
im having issues installing the theme can you help me
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I need help to install demo it Is saying “Error” when I do
Hello, Dear Customer! We have performed your request. Please check our response in the ticket # https://mwtemplates.ticksy.com/ticket/3561296/ Best Regards!
Hello I seemed to have deleted some pages can they be added back on the Wordpress account?
Hello, Dear Customer! Please click pages => trash and restore necessary page here: http://tinyurl.com/yp5afzau Best Regards!
im sorry It was not deleted but I want to restore it to the original template
Hello, Dear Customer! If you want to install demo-content – please read this article: https://mwtemplates.ticksy.com/article/12433/ For further questions – submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Best Regards!
We just purchased and installed the Ubella theme. When we edit the pages we’re not finding the Ubella theme layouts as an option. Where do we find the layouts to apply to the pages? We’re using Divi Builder unless you recommend we switch to Brizy.
We’re trying to meet a deadline to get this site up and running by the end of the week. Any information or suggestions you could share with us would be greatly appreciated.
Thank you so much.
Hello, Dear Customer! Thank you for your message. Please check our reply in the ticket # https://mwtemplates.ticksy.com//ticket/3553890/ If you have further questions – just post them in the ticket. Best Regards!
Can you please suggest me that how can i do it?
Hello, Dear Customer! To increase the amount of models, please click “Models” shortcode and change appearance for big screens to 5: http://tinyurl.com/yub9w6ho Then save all changes and check results at front-end. Best Regards!
i want to display 5 models in one row
Hello, Dear Customer! In this case please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will take a look closer at your request. Best Regards!
Good afternoon, I would like to know if, at the time of installing the theme, the registration function is available, for the model, and the login function.
Hello, Dear Customer! Thank you for your question. Please email us at modernwebtemplates.com@gmail.com , and we will inform about all features in our product. Best Regards!
Muy buenas tardes. he intentado instalar el el tema padre. se ha instalado lo que pasa que no me ha instalado el tema de demostración lo he intentado de todas formas posibles y no hay manera, no me salen las páginas que genera el tema de demostración. He encontrado muchas dificultades instalar el tema padre
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi, I’m connecting to the other ticket. The Unyson plugin deactivated itself again. I reactivated it now. The problem is not solved yet, I ask you to look at us. Have you changed the name of the template? I can’t send you tickets. Thanks, see you soon.
Hello, Dear Customer! We have replied you in the ticket # https://mwtemplates.ticksy.com//ticket/3539121/ We didn’t change the name of template. Please continue to post all your questions in this ticket. Best Regards!
Hi there,
I am trying to install demo content but as you can see on my screenshot i cannot find the button in any of the location you have pointed https://www.canva.com/design/DAF2as1ztyQ/U-5rPfAQlX1aPTxvgu0Upg/edit?utm_content=DAF2as1ztyQ&utm_campaign=designshare&utm_medium=link2&utm_source=sharebuttonplease ignore, i am dumb and skipped the step where i activate all the plugins
Hello, Dear Customer. Thank you for your message. If you have further questions – submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Best Regards!
Hi, I have a problem with the Unyson plugin. This plugin DEACTIVATES itself, a few hours after activation, without touching anything. I tried deactivating other plugins to understand if there is any conflict but no results, I also tried 2 PHP versions 7.4 and 8.0, but it continues to deactivate itself. What’s the problem? Thank you
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request, and we will assist you. Best Regards!
Buenas noches He seguido todas las instrucciones para la instalación del tema principal y del hijo del tema y no me sale como en los vídeos de demo de la instalación, ni me salen las páginas en mi WordPress.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi, how to increase the number of models on the main page in the masfby-grid block, where the isotope filter is located
Hello, Dear Customer! In order to increase amount of Models in shortcode – just open in code editor file options.php which locates in this directory: /wp-content/themes/ubella/framework-customizations/extensions/models/shortcodes/models/ and go approximately to the line # 14. Changes max parameter up to 100 or more and save changes. This will allow you to display more models via shortcode in page builder. If you have further questions – please submit a private ticket vi this link https://mwtemplates.ticksy.com/submit/#100014243 We will assist you with great pleasure. Best Regards!
Great! is work! Thanks!
You are always welcome, Dear Friend! Let us know if you need any help! Warm Regards! 
