783 comments found.
Hello,
I have a problem with the display of the menu on the tablet and the mobile, it disappears.
Anyone who has had the same thing happen to them and knows how to solve it?
Hello,
We have replied to your ticket in our support forum, so let us continue over there.
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and share details with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
Is there anyway to have a link from the car detail page to a team member or dealer profile which has more information the dealer. You have the two separate pages but anyway to have a link. So a customer can see more info on the dealer who has that vehicle listed.
Hello,
Please check “Dealer/Seller Logo and Name” setting in the below document to display dealer/seller link in vehicle.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-general-settingsIf you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and share details with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
Greetings,
I appreciate the comprehensiveness and simplicity of your theme. Before making a purchase, I’d like to inquire about certain functionalities. Firstly, does the theme include a form where customers can submit inquiries regarding vehicle diagnoses, complaints, or observations prior to purchase, rental, or hiring? Additionally, does it offer a feature to generate estimated arrival times for rented or hired vehicles? Furthermore, does the theme support pickup and drop-off arrangements? Can we include pricing for both pickup and drop-off services upon delivery?
I’m curious if the theme encompasses these specific functionalities.
Hello,
1. I appreciate the comprehensiveness and simplicity of your theme. Before making a purchase, I’d like to inquire about certain functionalities. Firstly, does the theme include a form where customers can submit inquiries regarding vehicle diagnoses, complaints, or observations prior to purchase, rental, or hiring? Additionally,
=> Please refer to the below document.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-seller-contact
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=lead-forms
2. does it offer a feature to generate estimated arrival times for rented or hired vehicles? Furthermore, does the theme support pickup and drop-off arrangements? Can we include pricing for both pickup and drop-off services upon delivery?
=> Please refer to the below document for more information.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=sell-vehicle
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=woocommerce-shop-integration
3 does the theme support pickup and drop-off arrangements? Can we include pricing for both pickup and drop-off services upon delivery
=> Please refer to the below document for more information.
- https://wordpress.org/plugins/woo-delivery/
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and share details with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
This has really helped. I will purchase your theme and hope to get more help if i am stranded while developing the website.
Thank you!
Please my support expired before start working with the theme only need to upload it to my Wordpress site but I can’t
Hello,
Please create a ticket on our support (https://potezasupport.ticksy.com/) and share the purchase code and other details with screenshots of the issue you are facing, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I cannot make a new ticket because the support has expired and it is difficult to renew and pay again because I just want to activate the theme on the domain and cancel it from the old domain.
Hello,
Please refer to the below document for more information about theme installation.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=installation
Thanks,
Dinesh
The problem is that I uploaded the theme to an old subdomain just to try the theme and learn about it. Now I want to delete it from the old domain so that I can activate it on another domain. You do not give me this permission and the deletion cannot be done except through you. Please. I just want to delete the license from the old one so I can do it in the new one until now. The theme did not work for the real user, even though I paid for it and renewed support twice before, and it is now difficult to pay for a renewal for the third time just to activate the theme on the domain.
Hello,
According to the activation records, the theme has been installed at three locations. Additionally, you have previously created two tickets and requested a domain change in both. We created a ticket in our support, and shared current activation details. Check this ticket and provide your feedback.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Its working now thank you very much
I am interested in leveraging Finn.no’s API to automatically display cars listed on their platform onto our website. This would involve importing all relevant information associated with each car listing, ensuring that our website visitors have access to up-to-date and comprehensive details about the available vehicles.
Could you please provide insight into whether your template supports such an integration? Additionally, any guidance on the process of implementing this integration would be greatly appreciated. https://hjelpesenter.finn.no/hc/no/articles/303454-Partnerl%C3%B8sning-iframe this is orginal API used in html: https://autoviken.no/html/biler.htmlHello,
We provided compatibility with WP All Import in the theme to import vehicles using CSV/XML. Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=wp-all-import
If your service provider provides data as CSV or XML, you can configure the schedule in WP All Import to import data at specific intervals. Please refer to the below document for more information.
- https://www.wpallimport.com/documentation/schedule-wordpress-imports/
- https://www.wpallimport.com/documentation/cron/
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and share details with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi, I am interested to buy your theme but I have some questions. How do I import cars for sales inventory from other websites such as cars.com/autotrader etc.? Is there any feed available? Please advice as I have a website – https://suvbazar.com and I like to convert it into car listing websites with available inventory from other websites.
Hello,
We have provided compatibility with WP All Import to import data using CSV/XML. Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=wp-all-import
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and share details with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Thank you but where do I get all data (feed)? I like to make my website like autotrader.com or cars.com or carsforsale.com. If you know pls let me know where to find cars for sale feed from?
Hello,
Sorry, but we don’t have any specific information in this regard.
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and share details with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Do you have private messaging system ?
Can the single sale template be edited to add our preferred fields,links and image and more
Can user search for dealer ?
Can I see the user dashboard and dealer dashboard?
How can I check your demo with admin login
Hello,
Please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) with your queries so that our concerned team can check and guide you in a more organized way and can also provide a demo where you can test features and functionalities.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
can directly number call seller ? Cant find or view the function
Hello,
A few shortcodes/widgets are provided in the theme to display the seller’s contact details on the vehicle detail page. Please refer to the below document for more information.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-seller-info
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-seller-whatsapp
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-seller-email
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-seller-contact
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide more details with links, screenshots and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
can be add submit private seller car classfield . only car dealer ?
Hello,
Please refer to the below document. https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=front-submissionIf you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide more details with links, screenshots and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, there is an issue with the Regular price field it must not be always > sale price because whe we edit a vehicle from dashboard we must put Regular price > sale price sometimes when admin is selling new cars with same price he can’t edit any car from dashboard because he must put the regular price > sale price but he need to just print only sale price, you have to disable this check or make it as an option on theme options
Hello,
Please create a ticket on our support (https://potezasupport.ticksy.com/) and provide more detail with steps to replicate the issue and a screenast (the issue must highlighted), so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Why can I not update Advance custom fields Pro when I have purchased the theme and now you want me to renew license when it breaks just after 6 months. Ridiculous!!
Hello,
There are no restrictions on updating theme plugins, even if the support is valid and expired. So you can update the plugin anytime. If you have trouble updating the plugin, please try after reactivating the purchase code. If the issue persists, please share the screenshot of the error message. Please note that the plugin update screen contains sensitive information, so we recommend you share it in the support ticket.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
IT DOES NOT WANT TO UPDATE!! How do I share it in support when my support has expired?!!!!!!
Hello,
We checked updating plugins to the latest versions, and all plugins updated successfully (see screencast). So, there isn’t any issue updating the plugins. You can share screenshots in the pre-purchase ticket.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
When will you fix bugs in HTML code? While checking the website’s pages by https://validator.w3.org/ there are still many bugs shown. I repoted about it 4 months ago and 5 months ago I wrote you that you shoud test HTML.
Hello,
We fixed the HTML validation errors in v.6.0.0. Please check the changelog.
Fixed: Fixed HTML validation errors.
Please update the theme (and plugins) and check again after clearing the browser and server-side cache. Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=theme-update
If you have any other query, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with links and screenshots, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
As I see the most part of the bugs you’ve fixed. But not all of them. As an example: https://validator.w3.org/nu/?doc=https%3A%2F%2Fcardealer.potenzaglobalsolutions.com%2Fclassic-el%2Fhome-3%2F Errors (4) Warnings (9)
https://validator.w3.org/nu/?doc=https%3A%2F%2Fcardealer.potenzaglobalsolutions.com%2Fclassic-el%2Fabout-1%2F Errors (2) Warnings (1)The speed of mobile version stays teriible as it was. Here is the example: https://pagespeed.web.dev/analysis/https-cardealer-potenzaglobalsolutions-com-classic-el-cars-2017-audi-a7-3-0t-prestige-quattro/l6gqp0qrur?form_factor=mobile
So.. Something has been partially corrected by you after 4 months and 3 of my reminders, but I don’t see the point in doing renew support, because… Not everything has been fixed.
Hello,
We have fixed almost all HTML validation errors. However, if any errors remain in the theme or theme’s core plugins, we will also check and fix them. Your feedback and suggestions are welcome. Currently, most remaining errors are coming from plugins, which can only be fixed on their end.
If you have any other query, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with links and screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, I need help with disabling TITLEBAR page names under the menu in header, how can I do that ? thank you
Hello,
Please create a ticket on our support (https://potezasupport.ticksy.com/) and post your queries with detailed information, links and screenshots (issue must highlighted) so that our concerned team can check and guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
Hello, please how to enable 360° View feature in vehicles detail page ?
Hello,
Add images in the 360° Images field (see screenshot) on the vehicle edit page, and the 360° View button (see screenshot) will appear on the vehicle detail page. See the below demo pages for 360° View button in different layouts.
- https://cardealer.potenzaglobalsolutions.com/cars/2007-ford-mustang-deluxe/?layout=modern-01
- https://cardealer.potenzaglobalsolutions.com/cars/2007-ford-mustang-deluxe/?layout=layout-01
- https://cardealer.potenzaglobalsolutions.com/cars/2007-ford-mustang-deluxe/?layout=layout-02
- https://cardealer.potenzaglobalsolutions.com/cars/2007-ford-mustang-deluxe/?layout=layout-03
If you are using a custom vehicle template built with Car Dealer Templates, then use the shortcodes/widgets below in your custom vehicle detail template.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-360-view-button
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-360-view-inline
If you have any other query, please create a ticket on our support (https://potezasupport.ticksy.com/) and post your query with detailed information, links and screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
what do you mean by “Add images in the 360° Images field (see screenshot) on the vehicle edit page” because i go to admin panel and click on add vehcile i see only images attribute i don’t see any 360 degre field on the vehicule attributes either from the theme option i don’t see any option to activate this widget 360 degre for add car detail despite i have updated my website to the last version 6.0.1 ?
Hello, iam using WPBakery Page Builder and i have imported the home page 360 view and i can see widget 360 degree inline but iam aloso using the classic home page and when i go to edit vehicle i don’t see 360 field
Hello,
Please create a ticket on our support (https://potezasupport.ticksy.com/) and post your queries with detailed information, links and screenshots (issue must highlighted) so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I moved the theme in a local staging environment to make some changes and now my purchase code is invalidated, I got “The installations count has been reached to the allowed limit.” as error and can’t activate it, on the same url that was originally activated. So I can’t update theme or plugin anymore
Hello,
We replied to your ticket with the same query. Please check and provide your feedback.
If you have any other query, please create a ticket on our support (https://potezasupport.ticksy.com/) and post your query with detailed information with links and screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello Support Team,
I want to ask you if the theme Car Dealer have multi currency feature as the cars entered on my website are from several countries and every country should have it’s currency.
How can I enable multicurrency for cars so if I enter a new car I need to choose in which currency it should be and when any customer in the frontend click on Buy Now button take him to the checkout page and pay with the same currency of the car entered.
Thank you
Hello,
We already have replied to your ticket (#3573693) with same query. Currently, theme has no multi-currency option.
If you have any other query, please create ticket on our support (https://potezasupport.ticksy.com/) and post your query with detailed information with links and screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
hello is complatible with WordPress 6.4.2 ?
Hello,
Yes, it is compatible with WordPress 6.4.2.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I have request support but so far no one replied to me
Hello,
We already responded to your ticket (#3561539). After that, you posted a reply, which our concernedteam will reply to soon.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, I would like to know is there any option to import car data from excel sheet, i want to add the car listing via excel sheet import. Can you confirm that , i am looking to purchase this theme , my only concern is for import of my data Thank you
Hello,
We have added compatibility in the theme to import the data with the WP All Import plugin, which imports data from XML or CSV files. Please refer to the document below document for detailed information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=wp-all-import
If you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and post your query with detailed information with links and screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello dears, Good day,
Does the theme have multi dealers functionality ? I want to create multiple dealers accounts and each one should be able to post his/her own cars , is this possible ?
And is there an attribute that shows car damage ? if not , is it possible to add custom attribute ?
Thanks and regards
Hello,
- Does the theme have multi dealers functionality ? I want to create multiple dealers accounts and each one should be able to post his/her own cars , is this possible ?
=> We have provided the feature in the theme, with frontend submission plugin, so that multiple users can add their vehicles. Please refer to the below documents (and their siub-documents) for more information about the frontend submission, dealer and dealer dashboard. - And is there an attribute that shows car damage ? if not , is it possible to add custom attribute ?
=> Yes, you can add custom attributes with additional attribute. Please refer to the below document for more information.
If you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and post your query with detailed information with links and screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Your theme is not compatible with any security plugin: wordfense, hide my wordpress, all in one seo security plugin, hide my wordplugins are not compatible with your theme
Hello,
The theme is developed with standard WordPress development practices and Themeforest’s coding recommendations & technical requirements. Please create a ticket and provide specific and detailed information (for each plugin you have mentioned in your comment) about the compatibility issue with screenshots (the issue must be highlighted/marked in the screenshot images) and references
so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
