90 comments found.
Hello, I’ve sent several support requests and haven’t received any response. Could you please reply urgently? I need to launch the website and I’m having several problems. Thanks!
How can I customize the “Get in Touch” button located at the bottom left corner? I’ve been trying to find it but couldn’t.
Please edit that page and check page settings https://tinyurl.com/23e7c6xd
Please use this form for any future query https://themeforest.net/item/tank-creative-portfolio-wordpress-theme/34096116/support
Hello! I’m very interested in buying the Tank. Could you please let me know if the original Figma design files are available? If they’re not included with the standard purchase, is there an option to buy them separately? Thank you in advance!
Hi,
Sorry, no.
Thank You.
Hi, is there a way to make the theme light?, thx
Please check the Styling options from the Tank options.
Hello, is it possible to manage the video in the portfolio and slider from vimeo ?
Sorry, No. Only self hosted MP4 video.
Never mind my message I figured it out
How can I get this menu to disappear on scroll
Hi there again friends. Could you please share the css code to change the opacity of the logo showed in the preloader to full opacity? Thanks in advance.
Hi there, is there a way to change only the color of the background of the overlay menu?. Let me explain, i want to use the page with white background (like light theme), i change background color on theme settings but the overlay change too. I try to do this via the customize css on wordpress with different values, but can get to make it work. The goal is to mantain the black background of the overlay of the menu. Could you help me with this?Thanks in advance for your support.
Hi,
Add below CSS to the additional CSS option.
.tt-overlay-menu{background-color:red!important;}
Thank You.
This didn´t work for me. I add this code to customize without success. Then i try to modify directly in the source (includes/css/theme.css) withour any luck. Another work around to solve this?. Thanks in advance.
Maybe you are doing something wrong. Maybe wrong color code.
After check the CSS, I sent it to you. https://tinyurl.com/296vlsf6
.tt-overlay-menu{background-color:#your-color-code!important;}
Thanks, that solve it.
nothing updated? https://cln.sh/wFMhZNKx
New update will be available soon.
How do I get custom fonts working. Nothing is covered in the documentation. The custom font plugin is not working and syncing with the tank options menu. How would I get typekit fonts working with the custom fonts plugin. I already uploaded ttf and otf files, but I’d prefer to just use the typekit link since this plugin is problematic.
Please check this https://www.youtube.com/watch?v=uhfqC1tLJmI
Hello im going crazy I cant find where to edit this text in the template “Hello stranger! We are a creative design agency based in Melbourne. We bring your ideas to life.” What section can this be edited? I have checked edit in elementor. edit page. and site settings.
Please check this https://www.youtube.com/watch?v=uw4cFhMB6TE
Thank you! However this option isnt avaliable in Portfolio. I can enable it in screen options for the home page. But not for portfolio?
I found this video https://www.youtube.com/watch?v=sGRFsSFYEgo But its missing on my template. Im using elementor.
That option is only available for the Portfolio. Please edit a Portfolio post and check its settings perfectly.
Please renew your support time. it’s already expired.
Dear Author, I purchased tank license 3 hours before and installed on a sub domain and I forgot to deactivate the license before moving it to main root domain and now facing problem for activation can you please check email and reset for me.
Regards
we have deactivated it by using subdomain login. thanks
Hello, a question: can any of the demo portfolios be videos instead of images, and can they be opened and played in a lightbox? Thank you very much for the information.
Hi,
Yes, you can add video any of the demo Portfolios.
Lightbox is not available for the Portfolio. You can do that Gallery element. You can use gallery as a same layout of the Portfolio.
Thank You.
I don’t quite understand, could you give me an example link? Thank you so much.
This is a demo gallery element https://webredox.net/demo/wp/tank/elementor/test-page/
I used same video for the all blocks.
Ah ok, I understand that I can apply this to any page, right? Another detail, when you load the page you see 3 previews, when you move the mouse over any of them the video is activated, until then perfect, but then when you exit there is an image of the video instead of the preview that was at the beginning, this is can fix it I imagine right?
When you exit the mouse it’s just pause the video. That action is not changeable.
When you scroll, the mouse passes over the videos and they all activate, that is a big problem for the user… Do you have any idea how it could be solved?
We can change that action. But when you hover again the video will play from the start. That is OK for you?
Yes, that would be no problem, thank you.
Ok.
Any discount for second licence purchase?
Sorry, the discount is not available right now.
Now I have 3 licenses, I hope getting discount for next purchase 
$10 discount available right now. End date 18/05/2024
Under Shop page product list have 2 template 1. sliding sidebar or 2. classic sidebar , my website only show sliding sidebar template but classic sidebar page are not show . How to show it
Please send us a mail by using our item support form. Must use your buyer profile.
How to add side bar category and price filter in shop page
Hello, is it possible to add more than 5 logos on the same line on “Tank Client Logos”? Thanks.
Hi,
Try below CSS. You can change width as you want.
Please renew your support time. It’s already expired.
Thank You.
.tt-logo-wall > li{width:16.66%;}
Thanks for your answer, it works well!
Hello, is it possible to autoplay video preview from portfolio item without mouse hover? Thanks.
Sorry, no.
Thanks for your answer.
