Hi Vdimoro,

There is no way to export listings to CSV format, As we have only develop a ListingPro Import Ad On for the import of the listings using the WP All Import free plugin but we have not develop any such module that can export the listings.

The best way is that you can go to the WP Dashboard >> Tools >> Export >> Click on listings and download the listings from WordPress xml file format.

Thanks

Hello dear CridioStudio_Support team I’m waiting for the next version. I think this feature would be a big change. when will you new update ? Thanks Regards

Hi murohuso,

Update will be in a month or two

Thanks

Thank you very much. please add hero slider feature.

Hi jonjazz,

Thank you for reaching out with your pre-sales question!

To address your query regarding limiting business registrations to a specific region within your country, it’s feasible to restrict users to a specific country using the Google Locations API. However, fine-tuning to a particular region within a country might not be directly achievable through this method.

As for preventing spam or registrations, we’ve integrated Google Recaptcha with our theme. This powerful tool helps sift out automated spam submissions and ensures that only genuine users can register on your platform.

If you have any further questions or need assistance with implementing these features, feel free to reach out. We’re here to help!

Best regards,

Team Cridio

Hi cristianopusca,

Thanks for contacting with us…!

We are using the real time system for reviews and ratings that’s why there is no option to import the reviews and ratings from Google or any other platform. They will only display when a user will post review for the listing on your site.

Thank You

If you want to use Events as major content and want to search and filter Events then Eventpro is the best choice.

Thanks

but it’s an expansion, so it’s connected to the events of a place as you said before? or does it work by itself and the events are completely a different part ?

In Listingpro Events are associated with Listings and the part of listing. But in Eventpro Events are completely a different part

Thanks

Hi eli1356,

Thank you for your inquiry.

We’re excited to inform you that the Airbnb booking addon for rentals has already been launched under the name “Staybnb.” You can now access and download it through the following link:

Feel free to explore Staybnb to enhance your rental booking experience on your website. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best Regards,

Team Cridio

Hi murohuso,

Regarding your inquiry, while we understand your desire to add a hero slider using Elementor, please note that the Banner area in ListingPro currently supports only image and video banners. Unfortunately, the option for a hero slider is not available in this specific section.

Best Regards,

Team Cridio

can you add hero slider section in coming update please ? Thanks

Hi jingjong,

Yes, ListingPro integrates Google Maps for its mapping features. By default, the platform utilizes Google Maps to provide accurate and comprehensive location information. You need to get the Map API keys from google maps.

If you have any specific customization needs or preferences regarding the map feature, you can typically configure ListingPro to leverage Google Maps seamlessly.

Thanks

Hi niletagroup,

Thanks for contacting us..!

Of course! You have the flexibility to disable existing tabs and rearrange them on the listing details page within the Places Pro theme.

However, please note that currently, the theme doesn’t support adding entirely new tabs.

Let me know if you need further assistance or if there’s anything else I can help you with!

Thanks

Hi neslot,

Thank you for reaching out and sharing your concern.

At the moment, Listingpro operates within the default permalink structure provided by WordPress.

This means that only the permalink structures recommended by WordPress will be compatible with our theme.

If you have any further questions or concerns, please don’t hesitate to let us know.

Best Regards,

Team Cridio

Hi NordiskKonsulentgruppe,

Thank you for reaching out and expressing your concern regarding our subscription package structure. We appreciate your feedback and understand your perspective.

The reason our subscription packages are listed with a duration of 30 days instead of monthly pricing is to offer flexibility and clarity to our users. This approach allows users to easily understand the duration of their subscription without any confusion regarding specific calendar months.

However, we understand that clarity is key, and we will take your suggestion into consideration for future updates to ensure a better user experience.

If you have any further questions or need assistance, please feel free to let us know. We’re here to help.

Best regards,

Team cridio

Hi mehrangreen,

We sincerely apologize for any inconvenience caused by the delay in addressing your refund request. Your satisfaction is our top priority, and we understand your frustration with the situation.

To ensure that your refund is processed promptly and accurately, we kindly ask you to submit your request through the proper channel on Envato. Once your refund request is received through Envato, we will promptly review and process it accordingly.

Thank you for your understanding and cooperation. If you have any further questions or concerns, please feel free to reach out to us.

Best regards,

Team Cridio

Hi, I’ve sent the request and still NO REPLY, NO ACTION from your end. Please DO NOT say ” apologize for any inconvenience ” continuously and JUST DO AN ACTION INSTEAD.

Hi demeter66

Thanks for contacting us…!

When theme updated file uploaded it will have latest WPBakery at that time. If in between WPBakery update their version you can get by writing us on support@cridio.com

Thanks

Hi theprogrammerhere,

Thank you for bringing this issue to our attention. We appreciate the detailed information you provided regarding the problem with the WP All Import plugin following our February update.

After conducting thorough testing with the latest theme update, we can confirm that the import process is functioning smoothly without encountering any issues. However, we understand the importance of ensuring the seamless functionality of the plugin for all users.

We will take your feedback into consideration and continue to monitor the situation closely. If you encounter any further difficulties or if there’s anything else we can assist you with, please don’t hesitate to reach out.

Thank you for your patience and cooperation as we work to provide the best possible experience for our users.

Best regards,

Team Cridio

I can confirm the issue is resolved.

Hi dustymille,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you properly in this regard

Thanks

Hi rickvidallon,

Thanks for contacting us…!

Each addition in the existing theme features and functions will require customization

Thanks

sorted!

Only left I need to know is how can i click on locations inside menu and display there all of them, guess I can do with elementor but I dont know how to set up the page it self. Thanks

Hi ldomenech

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you properly in this regard

Thanks

Hi edwinleonard,

Thanks for contacting us..!

When theme updated file uploaded it will have latest WPBakery at that time. If in between WPBakery update their version you can get by writing us on support@cridio.com

Thanks

Hi serwiseu,

Thanks for contacting us..!

1- We have used structured data and you can import the listings from the current theme. ListingPro is relatively straightforward. ListingPro is compatible with WP ALL IMPORT, which simplifies the process.

First, you’ll need to export all your listings from MyListing as a CSV or XML file. Then, using WP ALL IMPORT, you can import these listings into ListingPro.

Before proceeding, I recommend checking WP ALL IMPORT’s add-ons page to ensure that your current theme is supported.

2- Our customization team will contact you for payment gateway integration

Thanks

Hi mehrangreen,

I understand your frustration, and I apologize for the inconvenience you’ve experienced.

Rest assured, your tickets have not been deleted. They are still available on our helpdesk. Here are the links to your tickets:

1. Ticket #287906: [Link to Ticket](https://help.listingprowp.com/ticket/287906)

2. Ticket #287904: [Link to Ticket](https://help.listingprowp.com/ticket/287904)

Our technical team is actively looking into the issues you’ve encountered with installing the demo and the errors you’ve encountered. Please be assured that we are committed to resolving the problems you’re facing as soon as possible.

We apologize for any confusion or frustration this may have caused. Your satisfaction is our top priority, and we appreciate your patience as we work to address your concerns.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Best regards,

Team Cridio

Hi, Thank you for the reply. Your technical team tried to fix the issue by importing the demo but unfortunately the import process was not complete and all the listings are missing. I’m not happy and comfortable with the theme and the service anymore. I asked to start the refund process via the panel. Please just refund the amount that I’ve paid. Regards.

Hi mehrangreen,

Thank you for reaching out, and I apologize for the inconvenience you’ve encountered. I completely understand your frustration with the incomplete import process and missing listings.

To ensure a swift resolution, I kindly request that you initiate the refund process through the proper channel.

Thank you for your understanding, and we look forward to resolving this matter for you.

Best regards,

Team Cridio