174 comments found.
Presale Concern: i tried your demo website and i realized that i can right click on any image, open it in a new window and save it for free. How can we stop visitors and potential buyers from doing this and force them to purchase it if they want the image? I did it from here https://wcfm.pixefy.axiomthemes.com/product/__trashed/ but here the right click doesn’t work https://pixefy.axiomthemes.com/product/__trashed/
Hello,
You are absolutely right that images can be opened in a new tab and saved when they are displayed on a website. Unfortunately, this is a limitation of how the web works in general: any image that can be viewed in a browser can technically be downloaded. This applies to WordPress and to all websites, regardless of platform. Because of this, the industry-standard approach is not to try to “completely block” saving images (which is not realistically possible), but to protect the commercial value of the images in practical ways.
All the clipart images included in this theme are supplied with a copyright sign on them. The original images belong to their owners and are not available for download with this theme. They can be purchased separately directly from these owners.
Regards
Heads up : Your site seems to be inaccessible. I believe its your cloudflare setup blocking VPN visitors. Most people use a VPN these days for security reasons.
Hello,
Thank you for reaching out and letting us know about the issue you’re experiencing with accessing our site via VPN. We sincerely apologize for any inconvenience this may be causing.
The behavior you’re describing, where Cloudflare might be blocking VPN visitors, often happens as a security measure to protect against potential threats like bot attacks or malicious traffic. While it’s not our intention to block legitimate users, sometimes these automated systems can be overzealous.
As a quick troubleshooting step, could you please try temporarily disabling your VPN and then attempting to access the website again.
Regards
Can you tell me what the latest version numbers are for ThemeRex Addons and ThemeRex Updater? I’m having a conflict and want to make sure they’re updated.
Thanks! Those versions don’t seem to be in the latest download. Where can I find them?
The AddOns is interfering with my new Yith WooCommerce Watermarks plugin, so I’m hoping the updated version will help.
You’re welcome!
You may update bundled plugins to the latest version using ThemeREX Updater – https://pixefy.axiomthemes.com/doc/#installation_theme_update
You may also contact our Support team at https://support.themerex.net/submit to get the latest versions of the plugins, choose “Pre-sale questions” category, it doesn’t require support renewal.
Regards.
Hello, we want to create a image marketplace, before purchasing this theme we’ve a few questions.
1. The stock images demo is not loading in WCFM marketplace demo : https://prnt.sc/jA15PydtVszj 2. Can we add condition that user can download only 3 times for a specific day? Like ony 7days validity maximum 3times download 3. https://prnt.sc/yBjU4TsrA5bd Instead of this layout, how can we add this layout of the image size? https://prnt.sc/m54SxGUvFX55 4. Why there is no wiwishlst/favourite option? https://prnt.sc/PweMGXFmQmkM 5. Will all WCFM feature works with pixefy?
Thanks
Hello,
Thank you for your interest in our theme!
1. The images are loading correctly on our end. Please refer to the following screenshot – https://tinyurl.com/229m9eat
2, 3. While it sounds like fantastic ideas for future development, we do not have such features available yet. To have them implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
4. The theme supports wishlist functionality via the YITH WooCommerce Wishlist plugin. You can see it in action here: https://tinyurl.com/27haamwt at https://pixefy.axiomthemes.com/product/bikes-stock-image/
5. The package includes the free version of the WCFM plugin. We have not tested the premium add-ons with the theme. Should any custom styling be required to ensure full compatibility, our Customization Studio can assist you. Please submit a request under the “Get a free quote” category at https://themerex.net/support/
Regards.
Wordfence is saying that anything below version 2.34.0 on the ThemeREX Addons plugin is extremely vulnerable to hacking. Where can I get version 2.34.0? Your latest one seems to be 1.71.59.12.
Hello,
Thank you for contacting us!
We have already released the new version of ThemeRex Addons with all the fixes required. Our Tech Support will gladly send you the update. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal.
Regards.
..
Hello,
Thanks for reaching out to us!
Please create a support ticket at https://themerex.net/support/, and our support team will be happy to assist and guide you.
Regards.
on the search box can we add a scroll or check box like shutterstock for example can we check from video illustration or mockup as an example?
Hello,
Thank you for contacting us!
The search functionality can be customized to include checkboxes or dropdown. Feel free to connect with our Custom Studio at https://themerex.net/support/ (select the “Get a free quote” category). They’ll be happy to figure out a solution for you.
Best regards.
Hi can I sell Illustration I mean Adobe Illustrator and video and photo beside Photoshop mockups, I have another question regarding the subscription is it integrated into the theme or do I have to purchase a separate plug-in? and for payment do I need stripe account or other payment processing? these responses will help decide purchasing your them or not. Thanks
Hello,
Thank you for your interest in our theme!
Yes, you can sell all of these file types using Pixefy, as the theme integrates with WooCommerce, which supports a wide range of digital products (Adobe Illustrator .ai files, videos and photos).
Paid Memberships Pro and Paid Memberships Pro – WooCommerce Add On are included in the package. Please check https://pixefy.axiomthemes.com/doc/#plugins_settings_paid_memberships_pro and https://pixefy.axiomthemes.com/doc/#plugins_settings_paid_memberships_pro_addon_wooc
For accepting payments, WooCommerce supports a variety of payment gateways, and Stripe is among them – https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/?categoryIds=1023&collections=product&page=1
Regards.
I have another question regarding Photo prices or price variation depending on size. Is this possible? Can I sell photos at different prices depending on the size?
Absolutely! Please check the WooCommerce variable product page at https://pixefy.axiomthemes.com/product/agent-stock-image/
Regards.
Hello, I would like to know if your theme can be used by ONE author. I don’t want other authors to contribute to the site. Is it possible to change the fonts (for example add my own font or Google Fonts)? Is it possible to change the colour of the page backgrounds? Thanks 
Hello,
Thank you for your interest in our theme!
Sure. Pixefy theme can be configured for a single-author website, and you can manage content without adding other authors. The theme is flexible, allowing you to change fonts, including adding custom or Google Fonts, and you can also customize the background colors of your pages.
Regards.
Thank you for your reply. What is the difference between Pixefy and one of your other Theme https://ann.axiomthemes.com/photostock/ ?
I’m going to put photos and videos generated by AI but I’m not going to give access online to Stable diffusion to generate images.
Apparently this theme (ann.axiomthemes.com/photostock/) allows you to generate images with AI?
The question I’m asking myself is Pixefy or Ann? What are the differences in functionality and licences?
The difference between the Pixefy and Ann themes lies in the plugins and add-ons included with each. Pixefy includes multivendor marketplace functionality, Easy Watermark, Essential Grid, Music Player for WooCommerce, WooCommerce Product Video Gallery and other plugins – https://pixefy.axiomthemes.com/doc/#installation_plugins_installation
ANN contains AI Helper Add-on and AI Engine plugin. It means that you can use ChatGPT right through your WordPress dashboard and save your time, while creating content for pages, posts and Custom Post Types (Services, Team, Portfolio, Testimonials), generate images right through WordPress Media Library Selector popup. Moreover, you can let your visitors generate images/text or communicate with OpenAI via live chat (ask questions and get answers on any topics) directly from your website (if you have inserted the corresponding shortcodes to your web page). Please check – https://ann.axiomthemes.com/doc/#plugins_settings_ai_engine , https://ann.axiomthemes.com/doc/#theme_addons_ai_helper You may choose Pixefy if you only need a portfolio-style layout to showcase and optionally sell photos and videos. Choose ANN if you foresee potentially integrating AI-based content and image generation in the future, even if it’s not a current priority.
Regards.
Thanks Christine Have a nice day !
I want marketplace that have audio, video and photos. is it possible through this theme. In demo audio has separate demo, video has separate and so have photography. I don’t want separate demos, I want one demo that contain all these features. is it possible ?
presales question – can this be set up for free digital downloads, where someone can instantly download free stock images and not “checkout”?
Hello,
Thank you for your interest in our theme!
It sounds like a fantastic idea. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will check whether there is a solution for you.
Regards.
I want to add download limit based on membership. For example standard members should download upto 100 images only. In other membership they can download upto 500 images only.Is it possible to put download limits in this theme? Thank you.
Hello,
Thank you for choosing our theme!
Absolutely! The theme includes Paid Memberships Pro and Paid Memberships Pro – WooCommerce Add On plugins – http://pixefy.axiomthemes.com/doc/#plugins_settings_paid_memberships_pro Feel free to use them for the membership functionality.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi! I just installed my theme on my wordpress website, and I can’t activate it, it says the purchase code is invalid. What should I do?
Regards,
Hello,
Thank you for choosing our theme!
Feel free to contact Our Technical Support Department at https://themerex.net/support/ and provide your purchase code in the message body. They will be happy to check the issue and assist you.
Thank you!
Hi, I would like to know if it is possible to customize the shop of the sellers registered on the site. I would like it to be a massonry essential grid gallery like the ones in this link https://thebighugs.com/after-wedding/. The shops are of photographs and I just need the images to have a price and can be added to the cart. I can’t find a way to customize the shop of each seller. To sum up; that when any seller uploads his pictures, an essential grid gallery is created as in the example I sent you and not the one that comes by default in WCFM vendor.
Hello,
Thank you for contacting us!
Your support ticket has been updated. Please check https://support.themerex.net/ticket/89361
Regards.
Hi, Where can i see the backend? i would like to check the admin panel to understand how it is managed.
Thank you,
Hello,
Thank you for your interest in our theme!
Unfortunately, we don’t provide access to demos due to security reasons at the moment. You may view all the ready layouts on the preview page – https://pixefy.axiomthemes.com/ Also, the theme documentation file includes many screenshots of the admin panel. We do believe that our theme is well documented and you can check many articles and video tutorials that can come great in hand developing your website at https://pixefy.axiomthemes.com/doc/
It certainly does not require you to be an IT expert to handle our theme, as the template is fully customizable, flexible, and great to use, so you will be able to easily modify it to your needs and create a truly unique site.
Once you purchase the theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
Where does the page title on each page come from? I found a file called /templates/header-title.php, but it does nothing to edit that. Is it an Elementor object? If so, how do I find it?
Hello,
Thanks for contacting us!
The titles are changed under Pages > All Pages > Edit – https://prnt.sc/Al4lk0QR3ead The titles of the archive pages (all posts, all services etc.) are edited in the wp-content/plugins/trx_addons/languages/trx_addons.pot language file. Here is the guide – https://pixefy.axiomthemes.com/doc/#theme_translation
In case you still have issues, please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.Hi, I just imported the pixefy theme but do not have an option to import demo content. No pages appear as the ones presented on the theme forest website. can you please help me how to get it like the demo pages?
Hello,
Thank you for contacting us!
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements. Could you please give us a link and temp access to your site at https://support.themerex.net/ticket/86893 so we could take a look? Our support will handle this as soon as possible.
Regards.
yes, thank you for your prompt response and attention. I will continue with the ticket
Hello,
Your support ticket has been updated. Please kindly check it at https://support.themerex.net/ticket/86893
Regards.
Why doesn’t the watermarking show up on product images and thumbs? It only seems to show when you mouse over the product image to see it magnified. Anyone else having this error?
Hello,
Thank you for getting in touch with us!
Our technical support team is always ready to help you with any difficulties you encounter and provides you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Can the images in the shop be in masonry?
Hello,
Thanks for reaching out to us!
WooCommerce doesn’t have built-in support for masonry layout, but you can achieve this by using a 3rd-party plugin or customizing your theme. In case some additional stylesheets are needed for plugin full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
I’m trying to bulk import products into WooCommerce, and it doesn’t seem to be able to import (or export) the Vendor. I have a ton of images and need to indicate which vendors they belong to. Can you tell me how to do this?
Hello,
Thank you for choosing our theme!
In case you need vendors to upload products in bulk, this feature is available for WCFM Ultimate users. As for WC Marketplace (MultiVendorX), just follow the guide https://multivendorx.com/support-forum/topic/import-products-button-not-showing/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
