6410 comments found.
Hi, I bought Jnews and imported the demo and style but no matter the demo I chose, me website header and footer will never change to those of the Jnews demo. I have watched several videos, experimented between visual composer and Elementor and followed every steps but to no avail. What could be wrong?
Please ignore this query, it’s been sorted. In case someone else has this issue, I was able to sort mine by deactivating some plugins on my WordPress and it worked.
Hi Chi47,
glad to hear that your problem is solved, If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hi, Hello, I would like to have more News blocks on the home page. 2-3 blocks with different categories and view. Will I be able to make them easily using Elementor?
I am sorry, my mistake! Ignore this stupid question 
Hi qwertyAdam,
No worries at all! If you have any other questions or need further assistance, feel free to reach out anytime from our support forum at the link below
Thank you
Hi there, yesterday I renewed my license to get support but it seems I cannot creat a new thread to ask for your help. The popular widget stoped working in my clients website. Can you please help me?
Hi DCCreators,
thanks for reaching us, we checked the support expired date on your account and it is already updated, please retry to log in to our support forum and create a new ticket using the link below
Click Here To Get JNews Support
for the popular widget, to troubleshoot the issue, please try to disable some plugins that are not related to JNews for a while to see if there are any plugin conflicts or not, please also try to clear the cache of the caching plugin or CDN caching if you are using one
if the problem still persists, please attach your site information to our forum, we may need to check it directly on your site, you can share it privately there, by checking set as private reply under the comment section
Thank you
After update theme with ([BUG] Fix Elementor Flexbox Container issue) AMP version don’t work. Please fix it.
Hi zinlt,
thanks for reaching us, we checked the AMP in the latest version and it is still working, could you please give use more information about the issue that you experiencing? is there any error on the browser console or on the php error log?
please also try to disable some plugins that not related to JNews for a while to see if there are any plugin conflict or not, please also try to clear the cache on the caching plugin or CDN caching if you are using one
Thank you
“Install Demo Failed No route was found matching the URL and request method.”
I already follow the step in your recent answer and sent email but still have that issue.
Hi teropongm,
thanks for reaching us, to troubleshoot this problem please follow the instructions below.
1. Please try to update the plugin via Dashboard > Plugins find the JNews – Essentials plugin there and try to update it
2. please disable the caching plugin and security plugin if you are using one while importing the demo, Also, if you are using the Hostinger plugin, we recommend disabling it temporarily before importing the demo.
3. please try to resave the permalinks, in the WordPress Dashboard, please go to settings > permalinks, click the save changes button at the bottom of the permalinks page without changing any settings
4. please make sure the WordPress file permissions and ownership are correct on your server, you can use this documentation below as a reference for WordPress file permission and ownership
Wordpress File Permission and Ownership
5. please set at least the PHP memory limit on your server to at least 64MB (recommended: 128M) and max upload file to at least 64 MB, please check the documentation below
if the above requirements are met and the problem still persists, contact us through the link below
https://themeforest.net/user/jegtheme#messageplease let us know which demo you are trying to install, we will try to help you
Thank you
Halo, semua langkah tersebut sudah saya lakukan, tapi masih tidak bisa import demo. Muncul pesan error yang baru yaitu “The response is not a valid JSON response.”. Saya ingin instal demo Tech.
Berkaitan dengan hal tersebut, sepertinya kami perlu memeriksanya langsung pada website anda, tolong hubungi kami melalui link dibawah ini dan lampirkan informasi login website anda
https://themeforest.net/user/jegtheme#messageTerima kasih
Can I create my own custom blog layout templates? Is it possible to have a search section (not in the header menu) that is similar to what Themeforest does here: https://themeforest.net/?gad_source=1 Does this theme support WooCommerce? Forums?
Hi lovesanaction,
yes, you can create a custom page using WP Bakery or Elementor and use it as blog page
to create the search that you mention, we recommend to use our plugin Jeg Elementor Kit
you can use Woocommerce with JNews, but unfortunately at this point we didn’t provide additional template or modules for Woocommerce
thank you
Can authors create podcast series? Can they monetize with Burberry too? Which ways does authors get to make make money? Where do I find frontend submission page? so I can link to menu button.
Hi LadyKay,
thanks for reaching out to us, to allow the author to make a podcast series you need to grant the author permission to import and manage
you can grant those permissions to the author using the free third-party plugin below
for the monetization, you can consider using our JNews paywall plugin, so your site visitor needs to pay to unlock or subscribe to be able to access the podcast, please check the documentation below for the JNews paywall
for the frontend submission you can activate by activating the JNews Frontend Submit Plugin you can follow the documentation below, at this point our frontend post submission only support submission for post and video
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
After automatically updating the theme, I saw that a few plugins were updated. All the plugins I updated were deleted from my WordPress panel and I started getting ridiculous errors in the error_log file. WHY?
Tags: automatic update, deleted, plugins, error_log
Hi instyler,
Regarding this issue, we will need to do further investigation. In this case, please open a new support ticket on our support website here https://support.jegtheme.com/forums/forum/jnews
Also, please attach the error_log file so we can do further investigation about it. Our support team will help you as soon.
Thank you
i fixed this issue with headers with htaccess
Hello, whats happen since few days ? Elementor not working anymore. The side panel is blank, impossible to click on button to select elements.
I tried everything (deactivated external plugins, reinstalled Elementor…) nothing to do. When we activate Elementor’s debug mode, we can see that the problem is caused by the theme itself. A solution ?
Thank you
Looks like I have the same problem as “cjl238” and “xstudio”.
Hi jeff44,
I notice you’re opening a support ticket related to this issue. Our support team has answered your question. Please check it out.
Thank you
Hello – I left a comment the other day about how since the update to version 11.5.1, the Elementor widget display has gone blank; it seems that the @jegtheme support team has deleted my comment for some reason. I also see that @xstudio is having the same Elementor issue. Anyone else?
Hi cjl238,
Regarding this thing, please try to open a new support ticket on our forum. Also, please attach your System Status report so our team can replicate your setup. https://support.jegtheme.com/documentation/system-status/
Click Here To Get JNews Support
Our support team would be happy to help you.
FYI, I’m not sure which comment you’re referring to. If you refer to the Themeforest comment, we can’t remove it unless the Envato team does.
Thank you
Since the May 2 update, the Elementor editing slot is no longer displayed. You need to click on the small Settings wheel at bottom left for this to appear. But you can’t add Elementor or Jenws elements to a page or article. Here’s how. I saw another comment on this subject but it has since disappeared from Themeforest.
Hi xstudio,
Regarding this thing, please try to open a new support ticket on our forum. Also, please attach your System Status report so our team can replicate your setup. https://support.jegtheme.com/documentation/system-status/
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
I don’t have the support for jnews…
- THEME INFO ###
Theme Name : JNews Theme Version : 11.5.1
- WordPress Environment ###
WP Version : 6.5.2 WP Multisite : - WP Debug Mode : Disabled PHP Memory Limit : 256M WP Memory Limit : 256M WP Language : fr_FR WP Upload Directory : ✔ Number of Category : 34 Number of Tag : 307
- Server Environment ###
Server Info : Apache PHP Version : 8.1.25 PHP Post Max Size : 128M PHP Time Limit : 3000 PHP Max Input Vars : 5000 SUHOSIN Installed : - WP Remote Get : ✔ PHP Image library installed : ✔ PHP GD library installed : ✔ PHP GD WebP supported : ✔ PHP fileinfo library installed : ✔ CURL Installed : ✔
- Active Plugins ###
AdRotate Banner Manager : by Arnan de Gans – 5.12.10 Autoptimize : by Frank Goossens (futtta) – 3.1.11 Axeptio : by axeptio – 2.3.32 BBQ Firewall : by Jeff Starr – 20240306 Contact Form 7 : by Takayuki Miyoshi – 5.9.3 Duplicate Page : by mndpsingh287 – 4.5.3 Elementor : by Elementor.com – 3.21.4 Elementor Pro : by Elementor.com – 3.21.2 GTM4WP – A Google Tag Manager (GTM) plugin for WordPress : by Thomas Geiger – 1.20.2 JNews – Breadcrumb : by Jegtheme – 11.0.0 JNews – Detail Category Customizer : by Jegtheme – 11.0.0 JNews – Essential : by Jegtheme – 11.0.9 JNews – Frontend Translation : by Jegtheme – 11.0.2 JNews – Instagram Feed : by Jegtheme – 11.0.3 JNews – JSON-LD : by Jegtheme – 11.0.4 JNews – Meta Header : by Jegtheme – 11.0.3 JNews – Social Login : by Jegtheme – 11.0.4 JNews – Social Share : by Jegtheme – 11.0.4 JNews – Split : by Jegtheme – 11.0.0 JNews – View Counter : by Jegtheme – 11.0.2 Matomo Analytics – Ethical Stats. Powerful Insights. : by Matomo – 5.0.6 MC4WP: Mailchimp for WordPress : by ibericode – 4.9.13 Redirection : by John Godley – 5.4.2 Sidebar Manager : by Brainstorm Force – 1.1.8 Solid Security Basic : by SolidWP – 9.3.2 Vafpress Post Formats UI : by vafpress – 1.5.3 WooCommerce : by Automattic – 8.8.3 WooCommerce Shipping & Tax : by WooCommerce – 2.5.5 WooPayments : by Automattic – 7.5.3 WP Super Cache : by Automattic – 1.12.0 Yoast SEO : by Team Yoast – 22.6
I have two jnews, the only difference is Yoast. For me the problem comes from when loading Yoast tab in the elementor widget in the left side.
Hi xstudio,
Regarding this thing, I may need to do further investigation on your website.
Please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Today’s update ok Thanks
Glad to hear that. Thank you
Hello JNews team. Can you please tell how to translate the Paypal Paywall payment text as seen in the following screenshot as I am not able to find it anywhere? https://ibb.co/0MYwbd9
Hi upper2012,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello, I’m considering building a news website as requirement below:
1. Users can log in using Google, Facebook, or Apple accounts. 2. Access to articles is restricted to subscribers only, requiring payment. 3. Subscribers can select specific categories of news to subscribe to. 4. The website should integrate with the WooCommerce payment gateway. 5. Users should have the ability to become authors and share articles or news they’ve written. 6. Articles can have multiple authors contributing to them. 7. May we know which builder are using in this theme
The Editor role users media upload size is stack on 2MB even if I changed using all existing methods like, htacess, php.ini, user.ini, functions.php, wp config file. On admin user media upload size is 128MB and editors 2MB but on other old theme it is 128MB on user roles. what can I do to fix this issue with Jnews theme thanks in advance.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello JNews…
First, my support has expired long ago, but pls I need your assistance. Its with the gallery. It never displays as the JNews Gallery depicted in your Photography Demo. Mine displays as normal Wordpress gallery. Pls help
My site: https://ghstandard.com/photos-see-breathtaking-photos-of-googles-ai-research-centre-in-accra/4645/
Photography Demo: https://jnews.io/photography/2017/12/03/i-am-forever-chasing-light/
Second:
I want to filter the posts in a model like Model 21, or Model 28 to show most read articles (by view count) but only those published in the last 24 hours, or in the last 7 days. The goal is to show most read articles but exclude older posts.
An old story may have huge view counts every day, but its not really a News Top Story.
Third: I want to add one or 2 more section below the article (at the end of the single post, after the comment block) to display more posts with say Model 21.
Pls can you help me with this?
hey a pre sale question, is there any element to add “Trending news” and this shows the last news, and they fade every 4s with the next one?
Hi juanchyro321,
thanks for reaching us out, to display “Trending News” and slideshow it one by one, you can use our JNews Slider feature you can check the element on the link below
on the link above you can find JNews Slider & Carousel section and click the slider to display the demo
you can filter the post on the slider using our Popular Post filterit will filter the post by views, and then you can activate the autoplay on the slider and set the autoplay delay to 4000 miliseconds
Thank you
Good day,
I’ve created a new sidebar widget that I want to use for the shop page however, even when forcing the new widget on the shop page, the one showing on the frant-end remains the Default sidebar.
Is that normal or it should give me the newly created sidebar?
NB: If I force ne new widget sidebar on a regular page, the new widget sibar is applied.
Hi Perfectzen,
thanks for reaching us out, for the shop page, are you referring to Wocommerce single product page? if so in JNews theme we are not overriding the template of woocommerce single product page, by default Woocommerce product page using Default Sidebar at Dashboard > Appearance > Widgets > Default Sidebar as sidebar
so if you want to modify the sidebar of the Woocommerce single product page you can modify it from Dashboard > Appearance > Widgets > Default Sidebar
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
if your support license expires, please try to extend or renew your support license.
Thank you
I have a lot of client websites using this theme, but after a recent update you have now created a big security risk. You now require the admin user who is going to perform the update for the plugins related to the theme to be logged into the same user who purchased the theme. This means that only the person who setup the website is able to update the theme and plugins. Why is that? This creates a real potential security issue since the websites are no longer able to keep themselves updated unless the person who setup the website is the one actually updating the plugins.
And why are you still not allowing a multi-site license? I have ONE license for the theme, but not for the client websites I am talking about, they were setup by someone else who is no longer involved with the project, but is still in charge of renewing the license.
Of course what I can do is to do a manual update of the plugins by downloading the updated versions from the site I do have a license for, and upload it to the client websites.
Hi skoen,
thanks for reaching us, for the theme and plugin update, by default WordPress itself restricts the ability to update themes and plugins to users with admin permissions for security reasons. This is done to mitigate the risk of unauthorized users updating themes or plugins and potentially embedding malicious code, which could compromise the security of the website. Therefore, while we understand this may inconvenience some users, it is ultimately in place to safeguard the integrity of your website. so as long as the Theme license is activated, users that have admin permission will be allowed to update the theme or plugin, they don’t need to be the same users account as purchased the Theme
Regarding your concerns about multi-site licenses, I want to assure you that our theme does support WordPress multisite environments. With a single license, you can use our theme on a WordPress multisite network as long as all sites within the network are subdomains or subdirectories of the same domain. This means that you can manage multiple client websites under one license, provided they are part of the same multisite network.
Thank you
Which is where I get the issue mentioned in my first post, nada: Tips: You must be logged into the same Themeforest account that purchased JNews. If you already logged in, look in the top menu bar to ensure it is the right account. So, no, I am not able to update the plugins if I am using the wrong admin account. This has recently happened.
Hi skoen,
I would like to help clarify a few points regarding our discussion:
1. You need to activate the theme license to update the included plugins.
2. Only users with the administrator role can manage plugins. This is a default setting in WordPress.
3. You can create more than one administrator role, and to update the plugin, the admin user is not required to have the theme license if the theme license has been activated.
4. You can use 1 regular license for 1 domain and its subdomains.
Thank you
Hello,
I have a question before buying.
I intend to have several information sections on my website: besides news, there should be articles, columns, reports, etc. The materials will also have taxonomy by topics (e.g, politics, economy, culture etc) and regions (Europe, USA etc). The materials in each section should have different templates. Some sections, such as reports, are available only to premium users.
The question is: can I use the JNews theme for content structure with several custom taxonomies (for example, one thematic, another for specifying the type of content, a third regional, etc.), after which a specific material template will be selected for each type of content?
Or is it more correct in my case to implement such a structure by adding separate CPT for articles, reports, etc.? But, as far as I understand, your topic does not provide the opportunity to assign ready-made templates for CPT, and they will have to be implemented separately (for example, using JetEngine and Elementor Pro Theme Builder)?
I hope for your advice and expert opinion.
Hi alexschneider,
Thanks for reaching us, base on your use case, we recommend to use different post category or post tag to group the article you want to made, if you are using post category or post tag you can use JNews Feature to set different template for every post category or post tag, if you are using custom post type, unfortunately our template didn’t support custom post template yet
for the premium post with our JNews paywall, we have feature to set only specific post set as premium, but sorry unfortunately we didn’t have feature to set only specific category as premium post, so it only can set premium per post or set all the post as premium
Thank you
After I install the theme, I cannot download the demo, and this message appears during the download: “Install Demo Failed”
There was a fatal error on this site.
Hi alsoqalaqare,
thanks for reaching us, to troubleshoot this problem please follow the instructions below.
1. Please try to update the plugin via Dashboard > Plugins find the JNews – Essentials plugin there and try to update it
2. please disable the caching plugin and security plugin if you are using one while importing the demo, Also, if you are using the Hostinger plugin, we recommend disabling it temporarily before importing the demo.
3. please try to resave the permalinks, in the WordPress Dashboard, please go to settings > permalinks, click the save changes button at the bottom of the permalinks page without changing any settings
4. please make sure the WordPress file permissions and ownership are correct on your server, you can use this documentation below as a reference for WordPress file permission and ownership
Wordpress File Permission and Ownership
5. please set at least the PHP memory limit on your server to at least 64MB (recommended: 128M) and max upload file to at least 64 MB, please check the documentation below
if the above requirements are met and the problem still persists, contact us through the link below
https://themeforest.net/user/jegtheme#message
please let us know which demo you are trying to install, we will try to help you
Thank you
