64 comments found.
how do i get to add a user icon with links for login , register and my account in header widget custom area.
If logged in only my account should show up
both on mobile and desktop
Hi, you can use the Customer account widget from WooCommerce.
fixed. thanks
I used the theme on an old website that is no longer active, but I can’t use it for the new website. They locked our purchase code and claimed it’s due to Envato’s rules. LOL.
I only found this out after not using the theme for years, and now I wanted to test it on a new website that I currently manage.
I’ve purchased nearly 20 WordPress themes from Envato, and none of them locked the purchase code after being used on a different, inactive website. So, I think their explanation for why we can’t use the theme anymore is completely ridiculous.
I would never recommend this theme if you expect to reuse it on another website after the original one is no longer active.
I’ve already updated my 5-star review and changed it to 1 star after discovering this.
Hi there,
Envato’s licensing system allows for one license per website. To accommodate temporary domains, we permit up to five transfers based on good faith.
We’ve checked your account, and the transfer limit hasn’t been reached yet. You can move your license using the steps outlined in this guide: https://help.uicore.co/docs/uicore-framework/activate-your-theme#1.-i've-changed-my-domain
Hello, I’m so sorry, but if you could delete my comment here, that would be great. Because i can’t delete it. I actually posted the wrong comment—it was meant for another theme comment, not yours.
Hi, thanks for getting back about this! No harm done, so there’s no need to delete your comment. Happy holidays!
Not participating in the cyber week?I was hoping to buy a few licenses on offer.
Hello, we are currently offering our other theme – Vault in the Cyber Sale.
I don’t understand why I can’t update the design theme version? Although the answer is that the design theme has been updated to 3.0.12, in reality the old version 3.0.7 remains?
Hi, there are various reasons for the update not to work, but we recommend doing a manual update instead: https://help.uicore.co/docs/uicore-framework/theme-update#manual-update
Now it’s working!
Hello. I submitted a ticket yesterday. It says 19 hours. Still not answered. Can you help me.
Hello, as suggested in a previous comment, you need to publish the ticket in order for our team to access it. After posting the question, the Ai Agent will try to respond to it. Then, you need to mark the answer as “not useful”, so it will be forwarded to our team.
Hello. I removed the “secure login” field at the top right, but I couldn’t find where I removed it from. I want to add it again. Where can I add it?
Hello, that can be enabled in Theme Options – Header – Enable Widget Area (desktop screens only). Also, the content of the button can be edited in Appearance – Widgets – Header Custom Area.
Thanks for the response. “Enable Widget Area” this option is on. But it doesn’t appear.
All right, then you need to make sure the content is set in Appearance – Widgets – Header Custom Area.
It happened now. Thanks a lot. Thank you also for the quick response. I have another different question. “login” does not appear on mobile. How can I make “login” appear in the mobile header? Or how can I add the second one on mobile, like the Get Started button?
Sure, to enable it on mobile, go to Theme Options – Header, and set Mobile Header: Extra Content to Custom Area.
I did as you said. This time only “login” appears on mobile. I want to see both the start button and the login button. Is this possible? My customer persistently made such a request.
It might not fit both on small devices, but we can try to help you with some custom code. Please open a support ticket at https://help.uicore.co/, and we’ll assist you.
I went to the site you gave. I signed up. I entered my Purchose code. But I cannot create a ticket. I can’t ask questions. When I clicked on the Ask a question button, a page opened. Select the item you need help with: nothing appears in this field.
Please try logging in to the support system in a private tab. This should refresh the products list and allow you to post a question.
Thanks. I reported the problem from there.
No problem. Please post your question in order for us to access it. After entering your question, the Ai Agent will try to respond. Then, you will have the option to mark the answer as useful or not. If it’s marked as not useful, it will be forwarded to a support agent.
Hello. I have one more question. I uploaded the demo of the theme. But the blog part did not come. I don’t see blogs like in the demo. What should I do?
Hi, some demos don’t include the blog by default, so you will need to create it using this guide: https://help.uicore.co/docs/uicore-framework/set-up-the-blog-page
Thank you I did it. I’m still waiting for an answer to my other problem. The ticket remains open, just for your information.
Hello, Im wanting to create a parallax style site so when the user clicks a link from the menu bar it will automatically scroll down to that section. I see the option in the advance section but its asking for color or image. Is there a way to add a id to each section on the home page? thank you
Hello, you can create a one page website using this guide: https://help.uicore.co/docs/uicore-framework/create-the-menu#one-page-menu
Unfortunately, the effect you’re looking for (snap scroll), is not yet available in the theme.
That’s just as good! thank you for the help and quick reply
Presale question.. can i use multiple layout on my menu .. different layout when switching from one menu to another .. thanks..
Hello, the only solution is to use Theme Builder to create different header templates for different pages.
Hi, whenever i insert the blocks the images are not downloaded, instead there is a placeholder in the library. kindly help me out
Hello,
Please open a ticket on https://help.uicore.co/ and we will be happy to assist you.
I installed theme and I don’t see three required plugins.
Hello, please share temporary admin access at https://support.uicore.co/ and our team will check.
Hello everyone, we are currently experiencing issues with SiteGround so all our websites are down. We are working with them to get it fixed. Thank you for understanding.
The problem has been resolved, and all services are now up and running.
Hi, I enabled the Blog Post Sticky Sidebar but I got a blank space instead. How can I add elements? I already chose Blog Archive from the dropdown.
Thank you for reaching out! To add elements to the Blog Post Sticky Sidebar, please follow these steps:
1. Go to your WordPress dashboard and click on “Appearance” > “Widgets”. 2. Look for the “Blog Archive” sidebar 3. Add the desired elements to the sidebar, such as categories, recent posts, or custom HTML. 4. Save your changes and refresh your website to see the updated sidebar.
If you continue experiencing issues, please let us know. We’re here to help!
Hi, how can i hide footer for mobile view only?
Hello, you can use this CSS to hide it: https://uicore.d.pr/n/G5frdA
Add it to Theme Options – CSS Global.
Hello, I have installed demo “crypto trading” and customized it. How can I show live pricing on the crypto chart on the homepage?
Hi, you can use the Crypto Currency Table widget to show the coin prices.
Thank you for your answer. How should I install it? Appearance > Widgets I can’t see it in the section “crypto currency table”
Sorry for the confusion, that’s an Elementor widget, so you just need to search for it inside the Elementor panel and drag it to your page.
No problem.
Yes, I added it here, but live prices are not coming. I always see the same prices. How can I get a live price? 
All right, since this uses a free API, prices are updated on a fixed schedule (can’t confirm yet how often it updates), instead of pulling them every second. There are dedicated premium (paid) plugins which do this, since the API requests have some costs.
Is there a plugin you can recommend that I can use in this theme?
We haven’t tested any plugin yet, but here’s a good list of popular plugins: https://colorlib.com/wp/cryptocurrency-wordpress-plugins/
thank you for your support
I am getting problem in setting up,blog can you help.
Hi, sure, please open a ticket at https://support.uicore.co/ and our team will assist you.
Hello, the theme is wonderful, I bought it a long time ago and just now I started making my site and my support has ended. Still, I need help, I can’t make such a beautiful menu in the store as in the demo, so that the categories are underlined, I get either just links or through elements, but also not like in the demo, could you help
Hello, first, make sure you update the theme to the latest version in Theme Options – Updates. Then, go to Theme Options – Header – Menu Hover Interaction and set it to Underline.
Thanks for the answer, I did as you wrote, but it didn’t help, after I already did it with the help of a third-party plugin, where the lines were underlined, but the site is displayed the same way as before, any field or link is accompanied by a dot in front
Just to be sure, you’re looking for this kind of effect on menu items: https://level.uicore.co/payment-gateway/ ?
As you can see, there is no dot in front, just the underline effect on hover, which can be enabled in Menu Hover Interaction. If that’s not working for you, and assuming that all other plugins which might interfere with this are disabled, please send your login details at hello@uicore.co and we’ll check.
Wonderful theme, great job to you and your team. The woocommerce sidebar disable option… I don’t see it. You should have that option available, because every other option is there, expect to disable it. Please let me know a solution.
My mistake, found that option. Keep up the awesome work!!! Sending love
All right, great to hear that. Thank you for your kind words!
Good morning, I do not know where to deactivate ‘This is a staging enviroment’. Can you give me support? Thanks
Hello, Go to Theme Options Updates and connect your product. If you still see it make sure you also clear your cache. For future assistance don’t hesitate to write us on https://support.uicore.co/ Thank you!
Amazing theme! Pre-purchase question: Is this theme compatible with ENEFTI core plugin? (I’m planning to build a whole nft marketplace using their plugin but I want your theme) TIA
Hi there, thank you for contacting us.
In some cases, like ours, a core plugin is used that contains all the features and functionalities, while the theme only provides the basic structure and some general styling.
However, it’s important to note that the core plugins are specifically designed to work only with their corresponding themes. This means that if you try to use our theme with a different core plugin (like ENEFTI core), it won’t be compatible.
