12043 comments found.
Hi there, We can’t create account at https://help.listingprowp.com/
we have purchase code. It is saying other account is already using purchase code. But we have only one site with our purchase code.
We are having issue with not getting emails on submission of listing. Which is very basic thing. Help will be highly appreciated.
Hi Darkbirds1978,
Thanks for contacting us…!
Please verify if the SMTP is enable for your site from your hosting and then please install the plugin “Easy SMTP” for better experience. Hope it will works for you.
To resolve the issue with ticket creation please share the License and Email address and password with which you are registered on helpdesk then we will look into it and will guide you further in this regard
Thanks
are we able to remove the location input in the search so someone could only search one location
Hi thomasmkl,
Thanks for contacting us…!
Yes, There is an option to disable the typing in search where field which you can set from theme options >> Search >> Enable typing in homepage location search field >> Set it as OFF
Thanks
ok found that,
thank you
You are Welcome 
Here there, would love to suggest some features to see if it could be done.
- Holiday hours
I’m making a directory for an arts district and there are several different buildings that have special event nights.
For example, First Thursday of each month from 5pm – 10pm
It would be sweet if we could have the ability to list custom hours for those events specifically.
Then also if we could have a generic website option for event tickets instead of just facebook and twitter. It would be nice to link a personal website or an eventbrite page or another ticketing page.
Thanks again for the great theme
Hello. I would like to purchase this theme for a right-to-left language, but I’m not sure if it’s compatible with right-to-left languages. Since there is no demo and no explanation provided, I’m hesitant to proceed. Could you please confirm if this theme can be used for right-to-left languages?
Hi jamshidgh,
Thanks for contacting us…!
As it is not officially announced that it is RTL ready but many users are using as RTL also they have some issues
Thanks
Is there a child theme version available?
Will you guys implement recurring subscriptions to keep a listing claimed and active? Listeo , another directory theme, has this feature and it is an essential function. I need the ability to charge monthly recurring or annually recurring or quarterly recurring fees for active listings.
When the payment fees stop the listing goes back to unclaimed and certain field vales can be set to be blank if unclaimed = true. This will incentivize people to claim their listings.
Please provide answer to this question. I like your theme, but this feature needs to be on the roadmap and implemented soon – otherwise Listeo is a preferred choice.
Hi dpratt89,
Regarding claiming listings with a recurring fee structure, currently, there isn’t a feature available for recurring payments. Payments for claiming listings are processed as one-time fees.
Thanks
okay – are you planning on implementing this basic feature?
Hi
We will send this to development team as suggestion. Further they will decide
Thanks
Facing few issues with the theme:
1. When I select “GPS” as “Auto-Location Detection Method”, my present location is not getting populated in “Where” field after I allow the location access from browser.
2. When I am entering any particular location for which there is no place/job/etc exists, it points me to the default location instead of showing me the map of the entered location.
3. When I am entering any particular location and there is a match of a place within that location, despite it’s not showing me the place on the listing page.
4. The small target icon which lets user click on to select their current location in “WHAT” field is missing.
Please let me know how can I go ahead about the same.
Hi Mouyse,
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you properly in this regard
Thanks
My purchase code is expired and the link doesn’t let me continue without it.
Hi Mouyse,
Please share your site WP Admin Login details and the license you have purchased on support@cridio.com
Then e will look into it and will guide you further in this regard
Thanks
I dropped an email but haven’t heard back yet.
Hi Mouyse,
Your emails are already entertained
Thanks
Hi,
I need to know how to add more custom fields on the submitted listing form. Specifically, I want to allow my customers to add their team members. I need to add an extra five fields for uploading a picture for each team member, as well as two additional fields for the member’s name and phone number.
I also need to know how to allow my customers to create events on the frontend.
Thank you!
Hi bryanflowers,
Thanks for contacting us..!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you properly in this regard
Thanks
its Required to purchase a new license , could you please reply me here
thank you
Hi bryanflowers,
Sure, Please follow the link below, It will guide you how to create form fields:
https://docs.listingprowp.com/knowledgebase/how-to-add-form-fields-additional-details/To know how to add and manage events please follow the link below to watch the video:
https://www.youtube.com/watch?v=fbLwIkoAspc&t=1sThanks
Thank you , but i do not want to use your theme core field functions becuase is very limit , with your theme i can not create uploads image field , so i need to know how to assgin “cube_wp ” custom field into listing page
thank you
What happened to WPBakery/Elementor building tabs/functions on the actual Listing page(s)? It used to allow you to use that to build a listing and customize. But now cannot see it anywhere but Pages
Do you have documentation on how to address this?
Been using your theme for several years and this has always been a great, customizable aspect
Hi vdimoro,
It sounds like you’re encountering an unexpected change in WPBakery/Elementor functionality within the listing pages.
To better understand the issue and provide precise assistance, could you please elaborate on the specific problem you’re facing?
If possible, sending a video demonstrating the issue would greatly assist us in diagnosing and addressing it effectively. Once we have a clearer picture of the issue, we’ll be more than happy to guide you through resolving it.
Thank you for reaching out, and we appreciate your continued support over the years!
Thanks
Thank you for the response. I do have screenshots of the issue. Where can I send them, along with additional details related to the issue
Please share the details on support@cridio.com
Thanks
Pre-Purchase Question
For the Add New Listing section, is it possible change the form field based on different category selection. For example Job category will have form fields for jobs only whereas Real Estate will have a different form fields related to real estate only.
Hi snuniyar,
Certainly! Customizing the form fields based on the selected category is absolutely feasible. By associating specific form fields with each category, users will experience a seamless interface tailored to their listing needs.
This approach ensures that users encounter only relevant fields, enhancing the efficiency and user-friendliness of the process.
Let me know if you need any further assistance in implementing this feature!
Thanks
My support code is not working on your webiste: https://help.listingprowp.com/ticket/new. I just renewed another 6 Months of support. Please help. Thank you
Hi MerxBiz,
Thanks for contacting us…!
Please share your Email address on support@cridio.com with which you are registered on helpdesk along with user name and password of helpdesk then we will test and let you know
Thanks
i have problem with Listingpro , save not working see the video https://www.dropbox.com/scl/fi/9ze7hnugdfrfq162p5jtc/chrome_LnAsM0QPqZ.mp4?rlkey=n7x0lu0kb8zpkxbv7i53j88t3&dl=0
Hi zeniakin,
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
i have make ticket #289230
Alright, Our support team will get in touch with you in that ticket
Listingpro : Normal behaviour that content of custom fields (form fields) are erased when changing priceplan?? Or is this a setting somewhere?
When going from plan1 to freeplan the content is erased of custom fields. When going back to original plan content is also gone.
This seems only to happen when changing the priceplan in the backend. (This is may be the reason why this functionality is hidden by default?)
Hi andyvb
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
Hello I bought your Theme and I am building a directory with it. I noticed on the mobile View, when I click the numbers at the bottom (1,2,3,4,5,6) which should take me to a new tab that should display the next page, it shows the map instead( Note; the view I chose has no map as the header or on the side). Please can you assist. Thank you.
Hi Chenrygreat,
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
Hi, I’m looking to buy eventpro. Is there any way to set different prices on one event? Different tiers or brackets like Standard and Premium ticket, with different prices on the same event. On the demo I couldn’t see any option for this. Thanks in advance.
Hi elbag1,
Thanks for contacting us..!
We are really sorry but there is no such feature available in Eventpro right now. But this is a nice suggestion and we will forward it to the development department and they will decide to add this in future updates.
Thanks
Hi, how can I remove the tag image that has been assigned to a listing when I type it into the search bar on the home page? What I mean is that when I add a tag to a listing, the image of that category is displayed for each tag related to that category when I type in the search engine, like “take away” in “restuarants” and then I see the image of the category, which is too big. I want to delete images tags from search bar/ajax search results at home before click to search result at next page
At screenshot: https://i.ibb.co/yYMZC6R/Zrzut-ekranu-2024-05-11-184006.png “Azjatycka kuchnia” is tag “Restauracja” is category, why tag have category image? I don’t want to have images from tags in search field. How to change it?
Or is it possible to add to tags the ability to add your own icon?
Hi mrvilq1,
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
free Medical directory not available
Hi wowemall,
Thanks for contacting us…!
You can create directory for medical by using Listingpro. But if you need a solution for medical directory with booking and appointment system then you can use medicalpro which is paid plugin
Thanks
Pre Purchase Questions
1) On the search results page, is it possible to change the fields that display on each card on the search results query page? For example, suppose I wanted a Perks field to display the perks offered by each vendor…or a commission field to display what commission percentage they charge in the search result. is that achievable ? The goal would be to allow users to scroll down and see the perks without having to click into each one…. or another example –having hours available/open display right on the card…. is this possible without any customizations to the code?
2) Can I create custom search filters based on settings in the users listing? For example, lets say we have a field called “Availability” that each listing fills in. The options are a list of predefined choices. I want a search filter called “Availability” where users can filter searches based on one of the predefined choices….This would presents listings that meet the filter based on what was sent in the listing.
3) can I create custom fields / a standard template for listings to fill when setting up their listing… most of these questions/custom fields I would want to have a filter in the search for and some to even display in the search results as pointed out in question 1.
4) Is there a free way to use the location and search radius or is paying google the only option?
Hi dpratt89,
Thanks for contacting us..!
1) Absolutely, ListingPro provides extensive customization options for the search results page. You can modify the fields displayed on each card to include additional information such as perks offered, commission percentage, or hours of operation. For this you need to edit the code files.
2) Search filters are actually Form fields. By creating form fields accordingly Yes, you can create custom search filters based on settings in the users’ listings. For instance, if you have a field named “Availability” with predefined choices, you can easily set up a corresponding search filter named “Availability” to allow users to filter listings based on these choices. This ensures that users can find listings that match their specific requirements effortlessly.
3) ListingPro offers robust functionality for creating custom fields and standard templates for listings. You can define custom fields tailored to your business needs and incorporate them into the listing setup process. These custom fields can then be utilized as search filters, enabling users to refine their search based on the information provided by listing owners. This ensures consistency and facilitates efficient search filtering for users.
4) ListingPro offers two type of search with Location. Location by Admin only and Location by Google only In Location by Admin Only system will search among the locations added by admin. In second type system will use Google locations to add and search locations
I hope this addresses your questions regarding ListingPro effectively! If you need further assistance or have additional inquiries, feel free to ask.
Thanks
With regards to editing the code- is there a tutorial for that? Wil future updates remove the custom changes? How is it done?
When it comes to claiming the listings – I intend on charging a monthly recurring fee or a annual recurring fee that allows the post remains claimed and active.
If the payment fails I want the listing to become unclaimed automatically – what is the workflow for a failed payment and recurring subscription?
Hi dpratt89,
Regarding editing the code, there isn’t a specific tutorial provided since the code is open and easily customizable for those with coding knowledge.
Regarding claiming listings with a recurring fee structure, currently, there isn’t a feature available for recurring payments. Payments for claiming listings are processed as one-time fees.
Let me know if you have any further questions or if there’s anything else I can assist you with!
Thanks
Hi, pre-purchase questions; 1) Can we modify the existing search field to accept user input for locations including countries and regions? 2) Is it possible to integrate an autocomplete feature that suggests relevant locations as users type? 3) Can we implement options for users to specifically filter by country, region, or city? 4) How can we import this country data seamlessly into our existing database structure? 5) Are there any additional search optimization strategies we can implement to improve the search experience for users worldwide? 6) Can we edit the theme with Oxygen builder Thank you.
Hi wertax,
Thanks for contacting us…!
1. Customizing Search Field for Locations: Yes, you can modify the existing search field to accept user input for locations, including countries and regions. ListingPro provides flexibility for customizations, including modifying search fields to meet specific requirements.
2.Integration of Autocomplete Feature: It is possible to integrate an autocomplete feature that suggests relevant locations as users type. This feature enhances user experience by providing real-time suggestions, and it can be implemented within ListingPro through customization or by using Geo location API feature with API.
3. Implementation of Filtering Options: Yes, you can implement options for users to specifically filter by country, region, or city. ListingPro offers robust filtering capabilities, allowing users to narrow down search results based on various criteria, including location-specific filters.
4. Seamless Import of Country Data: Integrating country data seamlessly into your existing database structure can be achieved through data import tools. You can use CSV files import country data into ListingPro’s database, ensuring compatibility with your existing structure.
5. Search Optimization Strategies: To improve the search experience for users worldwide, you can implement several optimization strategies, such as: – Utilizing relevant keywords and metadata to improve search engine visibility. – Implementing schema markup to enhance search result display. – Optimizing page load times for better user experience. – Incorporating geolocation features to provide personalized search results based on the user’s location. – Regularly updating and maintaining business listings to ensure accuracy and relevance.
6. Theme Editing with Oxygen Builder: We announce compatibility of listingpro with Elementor and WPBakery. We are not sure about the said builder as we didn’t have tested any with our theme.
By leveraging ListingPro’s flexibility and customization options, you can tailor the platform to meet your specific requirements and provide an enhanced search experience for your users.
Thanks
Hello, we are interested in purchasing MedicalPro; can you, please, clarify the following:
1. Can the appointments calendar of each business owner be synced with iCal or directly with their Google Calendar? If currently not available as a feature, is there a specific time frame to develop it?
2. Is split payment available with Stripe and/or Paypal, so that each business owner receives directly their corresponding payments minus our commission? If currently not available as a feature, is there a specific time frame to develop it?
3. Can Google Reviews be implemented & synced with each business owner’s listing? If currently not available as a feature, is there a specific time frame to develop it?
4. Can automatic notifications (e.g. via SMS or email) be sent to the business owners, to inform/update them about new appointments, payments, etc? If currently not available as a feature, is there a specific time frame to develop it?
5. Is the plugin Android for ListingPro applicable to MedicalPro?
6. Is there a specific time frame to develop a plugin iOS for ListingPro?
Features 1-4 are absolutely critical to our decision in selecting ListingPro & MedicalPro, as they are already offered by other directory & listings WP platforms.
Thank you in advance.
Hi aylinefthymiou,
Thanks for contacting us…!
1.Syncing Appointments with iCal/Google Calendar: Currently, ListingPro does not offer direct synchronization of the appointments calendar with iCal or Google Calendar. However, this feature is under consideration for development. While I can’t provide an exact time frame, the development team is actively working on enhancing the platform’s features, and this could potentially be included in a future update.
2. Split Payments with Stripe/PayPal: As of now, split payment functionality is not available with Stripe or PayPal within ListingPro. However, this is a feature that is being evaluated for future development. While I can’t provide a specific time frame, the development team is aware of the demand for this feature and may consider it in upcoming updates.
3. Integration of Google Reviews: Implementing and syncing Google Reviews with each business owner’s listing is not a current feature of ListingPro. However, this is a feature that is on the radar for potential development. While I can’t specify an exact time frame, the development team is continuously exploring ways to enhance the platform’s capabilities, and this feature may be included in a future update.
4. Automatic Notifications to Business Owner: Currently, ListingPro offer automatic Email notifications to business owners regarding new appointments, payments, etc.
5. Android Plugin Compatibility: The Android plugin for ListingPro is not directly applicable to MedicalPro. However, if there are specific functionalities or features from the Android plugin that you would like to integrate into MedicalPro, customization options may be available.
6. iOS Plugin Development: As of now, there isn’t a specific time frame for developing an iOS plugin for ListingPro. However, the development team is continuously evaluating opportunities to expand the platform’s reach and capabilities, so this could be a consideration for future development.
Your feedback and requirements are valuable, and the development team at ListingPro is committed to enhancing the platform to meet the needs of its users, including the features you’ve highlighted.
Thanks
Hello cristudio. I have a few questions before i proceed with the purchase that i want a lil insight.
1. I saw that we can customize a lot of things through the back end tho i didnt see if we can make the product images on the grids or on carousel to be slidable and not fixed with just a lil zoom. Is this possible through elementor?
1.1 Is it possible to have a full width page for product listings on the pc screen with 6 – 8 columns and 4 rows?
2.Can we add video in the gallery that is shown on the product page on top? If not is there any other way to be able to add video and be displayed if i scroll over the products image ?
3 I also dont see any buy button and template so i guess i ll need to buy a plugin for this reason because i want to make an event listing website with complex criteria. Can someone through eventpro buy a ticket and recieve a code that when the organizer puts it in the system the transcaction completes. Thats for safety reason.
4.Is there any supported app or way generally to make an app from our site without building it from scratch?
5.Will the seo and the ratings be ok when i buy the site because now that i tested they were mediocre and obviously not optimized, with a lot of errors that crippled its speed.
Thanks in advance .Hope for the best for your team cause the product is decent at least on the first sight.
Hi nikzad132331,
Thanks for contacting us….!
Certainly, I’ll address your questions regarding ListingPro:
1. As of my last update, ListingPro offers different gallery display options including slider view. You can use one of them suits you.
1.1 Yes, you can typically create full-width pages for product listings archive page with 6-8 columns and 4 rows using ListingPro’s customization options. However, the exact layout and number of columns may depend on your theme settings and any additional customization you apply.
2. ListingPro doesn’t natively support adding videos to the product gallery on top of the page. However, you may add the video in listing description area.
3 ListingPro doesn’t include a built-in buy button or ticketing system for events. You may need to get Eventpro plugin for this purpose.
4. Listingpro do have an android app which you need to purchase separately.
5. Upon purchase, you may need to optimize your ListingPro site for SEO and ratings. This typically involves configuring meta tags, optimizing content for keywords, improving site speed, and encouraging user reviews. While ListingPro provides some SEO features, achieving high rankings and ratings may require ongoing optimization efforts.
It’s great to hear that you find ListingPro promising, and I hope this information helps you make an informed decision. If you have any further questions or need clarification on any aspect, feel free to ask!
Thanks
Hi, Pre-sale question:
1- How to be sure that the submission is coming from the real owner of the business? Is it possible to add a field in the form to ask if it’s the owner or not submitting? (and if is not, the claim button on front end still visible)
2- Seems like is not possible for a business to have separate hours the same day … but sometime a business is open (e.g) Monday 7am – 12pm / 2pm – 7pm But with your sytem at 1pm it will show OPEN … when in fact is closed :-/ Any ETA for this update? Love how is possible to manage that with Directory pro plugin https://snipboard.io/Dmrk2w.jpgMore question coming soon TIA
Hi Felipe17,
Thanks for contacting us…1
1- Ensuring that submissions are from genuine business owners is essential for maintaining the integrity of your directory. While ListingPro does not currently offer a specific field to verify the submitter’s identity as the business owner, you can implement custom fields or validation steps in the submission process to gather additional information for verification purposes. Additionally, you can include a field in the submission form where users can indicate whether they are the owner or not. However, the visibility of the claim button on the frontend may require customization based on your specific requirements.
2- Listingpro do have a second time slot feature with which you can add two different shifts for same business in a same day
Thanks