Hello, I need to modify the PDF of the credit invoices. Do you know what the file is and where it is? I think it is credit-slip.tpl but it is not in the PDF folder and there is no PDF folder in the theme. Can you help me please? Thank you very much.

Hi, im interested in buy the theme this week but i have some questions that i view on the demo pages. 1- The product page can be configured with full with page, scroll images with the right side blocked and the descriptions blocked in right side too with tabs? 2- I view in Delight demo that the menu is nice but sometimes when i click to expand the sub categories dont do nothing, its fixed on the purchable version? 3- Any ETA for the new update and changelog?

Thanks so much

I want to ad in Gestor SQL an inform of sales but i cano saved, put me this

Type error: Argument 1 passed to PrestaShop\PrestaShop\Adapter\SqlManager\SqlQueryValidator::getSelectKeywordError() must be of the type array, bool given, called in /var/www/vhosts/runings.es/tetex.es/src/Adapter/SqlManager/SqlQueryValidator.php on line 90 [Symfony\Component\Debug\Exception\FatalThrowableError 0]

do you can solved ? thanks

In the AMP version the process to recover password does not work for me, the user enters the email but they didnt recipe the email, can you help me please? regards

Hello, thanks for great theme! Is it possible to buy full licence for Creative elements and install over preinstaled one? Or I have to use CE comes with Alysum? Thanks. Slava Ukrajini!

Is this preview (https://alysum.promokit.eu/fullpage/en/) using standard cart module? I don’t see in my option the possibility to have an overlay when cart sidebar is opened?

Hello, Does elementor for this theme work with elementor pro? We want to buy a license for it. I also tried to make a new menu but I got this error “promokit menu module is not installed”, I couldn’t find any module with this name in the theme zip. I tried the support page but I get an error that the license is expired even though I bought it last week Waiting for your answer. Thank you

Pre-Sale: Hi there! I’ve 2 questions: - Is the theme compatible with the latest version of Elementor? - Is it possible to have a sticky menu (Ecofood template)? Thanks in advance

I have 2 licences bur my support is expired.

If I add category_three module in creative elements submenu items are not showed. Your demo https://alysum.promokit.eu/electronics/en/ is not working too.

Any solution without having to renew support. In older versions category three is working well

Hi Fred, if i renew my support. Will i be able to download the theme 9.0.0 version? Thanks Martin

Hello, I’m contacting you regarding several problems with my store (it seems to have already happened to other people). In fact, when I’m at the payment option, the fields for entering the credit card numbers are not displayed. I’ve tried everything but nothing works. So we put payment to an external page in the meantime, but here comes the second problem: when an order is placed, the order status is null and void, and we don’t receive any emails from the admin side to announce a new order. I remain available for further information. Thanks in advance.

Hello, i own the theme. I haven’t updated it since it was v.8.0.0 and the “check for updates” button doesnt work anymore. From the downloads i can only download version 9. Why can’t i find the versions in between inside the zip file? Thanks

Hello!

Is this theme fully compatible with Prestashop 8.1.6 / PHP 8.1?

Some theme also include Slider Revolution and says it only works with PHP 7.4, is this the case with your theme?

Thanks for your answer

Problem with search

Hello, does your theme support the full-width product page layout? (with the product’s images carousel in the middle of the page at the top). If yes, where I can see a demo of it? Thank you.

Hello, I want to remove left blank column on category pages with no modules (no faceted search). In fact, I want the left column only on 1 category page : ID 12. I tried this CSS but it doesn’t works. #category:not(.category-id-12) #left-column { display: none; } #category:not(.category-id-12) #content-wrapper-left { min-width: 100%; } I don’t understand where I’m wrong. Here my support is not expired, still “Supported” (green) for a few hours, but your website support.promokit.eu say its already expired (differente time zone?). I only asked 1 question in 6 month. This is the 2nd. Thank for your understanding.

Hello, I need to upgrade my prestashop that is using Alysum 5.7.1.

I’ve downloaded the package, but I can’t see files for step by step upgrade

Good morning, I renewed support for the theme but when I enter the dashboard to ask for assistance it tells me that support has expired. How do I request assistance from you? it’s urgent. Thank you

Hi ! I want to update everything on my website, i’m currently working on a preprod v2 website > https://beta.toptonnelle.be/ as you can see, I’ve no idea where can I desactive this “Menu” button. I just want to show and your demos an inline menu. Where is the settings ? Thanks !

Hello! It won’t let me log in to your Support page. I recently bought the Alysum theme. I have already installed it 3 times, and every time I install it I have problems, such as the Backoffice Settings Page not loading (I have tried Pestashop 8.1.5 and 8.1.3). Anyone else has happened? Do you know why it can happen?