242 comments found.
Hi, we are trying to upgrade the Slider Revolution plugin, but there are no available updates for Rev Slider in the bundled plugin. Are there any updates available for the Rev Slider plugin, since there are vulnerability issues for the outdated versions of the plugin? Our theme version is up to date.
We already uploaded update today. After approving from themeforest – you will get notification. Please wait till that time. Thanks for your patience.
https://prnt.sc/kR9L55j9CDUjHi, thanks for your response. Can you please update the changelog? Thank you!
Updated. thanks
Hi, I can’t seem to find the new Slider Revolution update in the bundled plugins. Are you able to release the newest version of the Slider Revolution plugin?
Just delete revolution slider plugin and install again from Appearance -> Install Plugins
Hi, after updating the WPBakery to the latest version, I noticed that the logo slider on our homepage layout changed. Here are our websites: https://fundamentalsearlylearning.com/ and https://www.thedepaulschool.org/ Both sites WPBakery builder are updated to the latest version. Please check before updating and after updating screenshots of the logo slider For https://fundamentalsearlylearning.com/ – Before: https://app.screencast.com/xig1hgC9d4ASj – After: https://app.screencast.com/XgDHjqzpgRxRA
For //www.thedepaulschool.org/ – Before: https://app.screencast.com/zVTUGAqFbXj5G – After: https://app.screencast.com/Tb1sPi5h8p4zc
Please let me know if you can provide solutions for this. Thanks!
create support ticket with your site access and purchase code – so that support team can look it and will update. Thanks
https://rstheme.com/supportTicket submitted
Okay after looking we will reply you. Thanks
Hi, may I know the details of the changelog? Please update the changelog. Thanks!
Changelog Updated.
my name is safry
why is my activate key not working ?
May be you already used the purchase code to another website. Create support ticket with purchase code. Thanks
How to create support ticket please let me know
I had purchased this Eskhool theme. But really disappointed with after sale service. I used it with my website. But after sometime there was some problems in website. And I try to remake it. When I used this theme again with the wame website then the puchase code is not working. I make many try to contact with tehbh team regarding this problem. But there is not any satisfactory reply. Atlast I feel like a loot with theme. Really very disappointed.
Ohh sorry we always response of supports within 24 hrs. You created ticket and didn’t wait one hour before creating comments and rating. You should wait for it. You can look our customer support reviews – but without waiting a single hour – we were disappointed. Any way I already replied your ticket – try to response there. Thanks
Sir, Thanks for your positive reply. I take back my words. And thanks for the help.
Thanks for getting. Welcome Sir 
Thanks and really apologies for the negative feedback. But you are very nice. Thanks for your support. My problem is resolved.
It’s pleasure – Thanks for using our products.
Breadcrumbs option is not available anywhere despite being in documentation.
Please try to create support ticket with admin access I will look it for you.
https://rstheme.com/supportHola, una consulta, en la página “about-us-four” en la sección de “OUR EXPERIENCED STIUFFS”, sale un slider mediano con imágenes con los profesores, pero cuando descargo la plantilla que compre, no me permite editar esa sección con elementor, no me sale las imágenes ni las opciones, solo me sale el título “OUR EXPERIENCED STIUFFS”, y abajo sale “RS Course Instructor” digame cual es el problema ?? necesito usar ese diseño o esa sección porfavor
Can you create support with your website admin access so that I can try to check it for you?
Thanks
osea pasarte el usuario administrador para que puedas verlo y configurarlo por mi ? te lo puedo hacer pero obviamente con una copia segunda, pero te lo mando por aquí o algun correo ?
You can create ticket here and share your website admin access there. Thanks
ok ahora creo el ticket, gracias
okay still no ticket created. THANKS
aun no lo creo, pero una consulta, esta licencia que compre me durara para siempre poder usa la pagina web verdad o tiene un limite de uso ?? y otra consulta si deseo usar la pagina en un servidor online y al mismo tiempo quiero tambien usar la pagina a modo de pruebas en una pc local se podrá ? o necesito configurar algo en la licencia ?
Tomorrow I will update theme so that you can enable localhost and server both. Thanks
ok gracias, pero la primera consulta no me respondio, esta licencia que compre durara para siempre ? poder usar la pagina web comprada o tiene un limite de uso ?
You can use the purchase code for one website only. One purchase code for one website only. Thanks
pero durara para siempre la licencia o código de compra ? para poder usarlo en un solo sitio web ? oh tendré que pagar nuevamente pasado algun tiempo ?
it will last forever – no need to pay extra. Thanks
gracias por responder, saludos !!
Welcome
i have a recurrent problem when i try to update my site, “You need a higher level of permission.
Sorry, you are not allowed to customize this site.” i’m the admin of the site, does any one know how to solve this issue?
Contact your hosting hoping they can help you?
Buenas, estuve probando el tema en un servidor, pero al ingresar a elementor y seguir los pasos de la documentación para la instalación, me bloqueo los accesos, no puedo ingresar al wp-admin para configurar ni para desactivar la licencia activa, porfavor deseo que puedan reestablecer la licencia para probar en otro servidor
You used the purchase code before to another website – I just reset it for you. You can use it now. I just sent reply to your ticket also.
Thanks
ok muchas gracias por la información, saludos, ya funciona en otro servidor, estaré instalando según su documentación, saludos.
Great to hear:) Thanks
Cuando activo en mi sitio de wordpress localmente con el servidor laragon, no se activa, tiene algo que ver el servidor laragon ? cuando pongo la clave de compra, y le doy clic en activar, me carga nuevamente la pagina como si no pasara nada.
You used the purchase code before to another website – I just reset it for you. You can use it now. I just sent reply to your ticket also.
Thanks
Update of RevSlider is needed. https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/revslider/slider-revolution-6619-authenticated-author-php-object-injection Included version is 6.18, need 6.19 minimum to correct. My website was infected and I had to clean again because of the vulnerability. Last version available is 6.20. Thank you for the upcming quick update of the package. Please try to have a vulnerability observation tool for your themes so you update without so much hassle. Cheers.
Tomorrow we will update it. Thanks
Hi, the theme wasn’t updated properly and timely, and Revolution Slider and WP Bakery got serious security breaches. Can you act quickly, I am tired of having to clean up because you didn’t update the bundled plugins correctly. Screenshot: https://imgur.com/a/9dskN9r
To be precise, I have the last version of your theme installed, but you bundle old plugins versions.
Tomorrow I will update the theme for you. Thanks
Thank you for following up. I believe the theme wasn’t updating the plugins automatically in some strange behavior. I did the manual update from your updated bundle by overwriting the old versions of the plugins, and it worked. Thank you.
Yes, auto update not available. Thanks for getting it.
Hola, estoy volviendo a instalar otro tema y pasa lo mismo con este código de compra d363d950-ee96-4330-93e1-807365415adc y sale expirado, activarlo por favor
I just reset it for you. You can try now. Please also renew your support. Thanks
Hola, estoy instalando el codigo de compra cc418834-801c-418b-8ff4-f7a75216c260 y me sale que expiro, por favor activarlo
I just reset it for you. You can try now. Please also renew your support. Thanks
Hi, dose that theme support live video meetings one on one with defined duration?
We used “Video Conferencing with Zoom” plugin for integrating with zoom. So you can set your meeting using zoom.
Thanks
do you have a demo website where i can check it
Can you try to look another theme that one top selling and also sale running now:
https://themeforest.net/item/educavo-education-wordpress-theme/28715006You can check our documentation for how to creating meeting :
https://www.keenitsolutions.com/products/documentations/educavo/Hola, compré varios temas aquí pero cuando instalo me sale esto, y no sé que colocar https://prnt.sc/sAAKODZnzM9X
You have to activate the theme using your purchase code. You will get the purchase code from following:
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-muchas gracias, tengo una duda he instalado wordpress 6.2.2 habrá algún inconveniente???
No issues. It’s compatible with latest version of WordPress. Thanks
gracias
Welcome
Hello, I want to active the license, but when submit the page loads and then display blank page. What can be the problem please?
Did you use the purchase code before?? Your support expired – can you try to renew it and share your purchase code so that I can try to check it. Thanks
Hello, I try to install the template again, the latest update and it tells me that the license is invalid? d2c4ec82-1e77-4380-b48a-c1497ae289f8
You used this purchase code to one website – that’s why showing this message “license is invalid”. I just reset it for you. Thanks
Hello, I try to activate the template and it tells me that the activation code is invalid
You used this purchase code to one website – that’s why showing this message “license is invalid”. I just reset it for you. Thanks
Hello I did purchase the eshkool education and every time I try to activate them it brings
“Your Purchase License Key invalid Warning: Cannot modify header information – headers already sent by (output started at /home/seetaj23/public_html/wp-content/themes/eshkool/framework/ini/theme-base.php:97) in /home/seetaj23/public_html/wp-includes/pluggable.php on line 1427
Warning: Cannot modify header information – headers already sent by (output started at /home/seetaj23/public_html/wp-content/themes/eshkool/framework/ini/theme-base.php:97) in /home/seetaj23/public_html/wp-includes/pluggable.php on line 1430”
thats the problem am having lately.
You may used the purchase code before to a website. That’s why showing that message. Because one purchase code you can use for one website only. If you will deactivate the purchase code from old website then you can use it to any website again. Hoping you will get it.
hello there i have never installed this them to any website. i brought it in November on black Friday offer. since then i had not gotten where to use it. when i decided to use it it brings up what i told you. if i remember well thats what happened. wat should i do now coz am stack
Share your purchase code – I will try to look it. Why that’s issue occurring. Thanks
e50973ba-1868-4d26-9b77-259caa3f6e3c
julinaschoolfordeaf.ug
Just support expired – try to renew it. I just reset the purchase code – you can try to use the purchase code now. Thanks
thanks boss. you saved me
Your support is expired. Would you try to renew it? Thanks
hello am having an issue with invalid code i want to install it to a new site as the old one is already off can u help me reset the purchase code. thanks
Your support is expired. Would you try to renew it? Thanks
Also I just checked you used the purchase code to staging website – please try to renew it from there and active that one to your live. Thanks
thanks it worked
Welcome
I need help while using the RS Course filter element in WP Bakery , no courses shows at all and this error appear :
Notice : Undefined index: course in wp-content/plugins/rs-addons/vc-modules/views/course-filter.php on line 77
i updated the theme and all the plugins and still having the same problem .I just fixed it. Thanks
i still have the problem ,how can i fix it in my site ??
Please try to update the rsaddons pliugin to latest version. If still facing issues try to share your website admin access and purchase code so that i can try to help you. Thanks
i updated the plugin and still having the problem , i have sent the site access with the purchase code through the support tab . please help ASAP
I tried to install plugin or update code from editor not working. Try to send me ftp so that I can try to fix it for you. Thanks
I have sent ftp access to you .
You can check now. Everything is working good. Thanks
Thank you for your help
If you will like support please try to give 5 star rating and good comments. Thanks
