375 comments found.
Hi Please Update Changelog
Hello,
The changelog has been updated, please check it here: https://support.kicker.axiomthemes.com/change-log/Regards
Hi,
I reset my site reset. I previously installed the theme I don’t have the installation active anymore.
How do I do that? I already used that one time reset thing you have.
Also, it would be great if you could have this as an option in a ThemeRex account where we could do it ourselves.
Hello,
Thank you for contacting us!
You need to “Disconnect” your purchase key from the previous domain first. It can be done in your Theme Panel – Theme Dashboard.
If you accidentally removed your WordPress installation without purchase code disconnection, please use this 1-time disconnection service: https://deactivate.themerex.net/
Please learn more here:
https://themerex.net/wp/purchase-code/The code has been reactivated.
Regards
Hi, please make the theme compatible with the latest version of WordPress 6.7 and WooCommerce 9.4.1 and Elementor 3.25.6. thanks
Hello,
Thank you for contacting us! The theme is fully compatible with the latest Wordpress, Woocommerce and Elementor.
If you have any issues, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Hi Guys, i have found two bugs in the theme, pls help resolve them.
1. If you add a login and registration page, the text “Login” in the login form is the same text with the text in Registration form!! In registration form it should say ” Username or Email” and not “Login” See video to understand
https://www.awesomescreenshot.com/video/32588686?key=b3e7523bb1c685ecc633d5822f7e12252. I cannot find where to translate in the Register form the “SIGN UP” i have translate it with Loco in ThemeREX Addons but its not changing in registration form.
see image to understand https://prnt.sc/7MWpv8zaKHJt
many Thanks!
Hello,
1. The request has been passed to our developers.
2. Our theme is using the ThemeREX Addons plugin, so some translation should be done in language files of this plugin in the …/wp-content/plugins/trx_addons/languages directory. There is also a trx_addons.pot file in this directory. Generate the .po and .mo files according to your language. See the file names in the example below: trx_addons-pt_BR.po, trx_addons-pt_BR.mo. Make sure that the language of your files is the same as in your WordPress admin panel > Settings > General Settings section.
If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Great, Thanks, i just believe that all texts in registration form both for login and register should be like now, just to add the missings strings Many Thanks!! Xristos
Warm welcome!
Thank you for added Threads.com icon. I noticed that in ThereREX social settings panel the Mastodon icon is missing. Today it has become an important social network. Could you include it? Thank you.
hello since my last update i can’t see my elementor pro widget active, so i have problem in the theme builder section. can you help to solve this or send me more info about. thanks a lot.
Hello,
Thank you for contacting us! Please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
ok thanks. as my support has expired i’ve send you a “presale question”
Hello, after last Elementor update, the editor is so much more slowly to open. Theme is last version and Elementor 3.24.2. Do you have any suggestions?
Hello,
Website loading time depends on many factors like server response time, image optimization, caching etc. If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Thank you for creating such an excellent and effective theme! I’m especially impressed by the prompt support and assistance from the team – it’s been a huge help in making me more productive while building my dream site.
I highly recommend this theme to everyone!
As a suggestion, I would love to see more customization options for the category page styling, such as equal-sized block cards, options for background color, borders, and shadows. These features would really enhance the look and feel of the default category pages.
Thanks again, team!
I think I discovered a bug related to the words inserted in the latest update of the “default gutemberg” skin.
Some terms are not recognized by the pot system for translation or do not appear in the list at all. Example: the words “comments”, “hours”, “days”.
I am using the Loco-Translate plugin as recommended, but even with the same Poedit software, these terms do not appear.
Look at my site https://www.cybergigi.com
Can you check this issue? Thanks.
Hello,
Thank you for contacting us! Please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
My support is expired, I can’t open a support ticket. I just wanted to report a possible bug. If you’re interested, please check it out. Thank you.
Hi there, just purchased, great theme. There seems to be a problem with ‘Reviews’ where the Positives/Negatives bullet point list items don’t display in the ‘Detailed Review’ modules even when I have multiple items in each?
The review numbers display fine, just not the Pros/Cons. Can’t find any documentation or mentions of this on Google as to why. There is no setting in the ThemeREX Reviews settings to enable/disable them either? Thanks!
Hello,
We could not reproduce the issue on our end. Positives and Negatives look fine on our end. If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Four months ago I wrote about Threads.com and how it has become a major social network. Could you include this in the ThereREX social settings panel?
Your response was “The icon will be added with the next theme update” However, it has not been added yet.
Thank you.
Hell,
I just purchased your Kicker theme from Themeforest not even two days.
Today I tried to install it on my WordPress site. The theme was successfully uploaded from the message it showed, but then when it was time to activate it, it showed the error code I added below.
Undefined option “images_threshold” called from:
Array[10] 0 => Array[3] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/trx_addons/includes/plugin.media.php" line => 28 function => "trx_addons_get_option" 1 => Array[3] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-includes/class-wp-hook.php" line => 326 function => "trx_addons_set_images_threshold" 2 => Array[5] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-includes/plugin.php" line => 205 function => "apply_filters" class => "WP_Hook" type => "->" 3 => Array[3] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/inc/classes/class-imagify-options.php" line => 87 function => "apply_filters" 4 => Array[5] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/classes/Traits/InstanceGetterTrait.php" line => 38 function => "__construct" class => "Imagify_Options" type => "->" 5 => Array[5] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/inc/common/partners.php" line => 4 function => "get_instance" class => "Imagify_Options" type => "::" 6 => Array[4] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/classes/Plugin.php" line => 194 args => Array[1] 0 => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/inc/common/partners.php" function => "require_once" 7 => Array[5] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/classes/Plugin.php" line => 103 function => "include_files" class => "Imagify\Plugin" type => "->" 8 => Array[5] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-content/plugins/imagify/inc/main.php" line => 33 function => "init" class => "Imagify\Plugin" type => "->" 9 => Array[3] file => "/customers/6/a/2/muitsson.com/httpd.www/wp-includes/class-wp-hook.php" line => 324 function => "imagify_init"I’ve also added a screenshot below.
I need to some help here.
Thank you.
Jeremie
Hello, my support has expired so I can’t submit a ticket. Can you please just tell me where to disable the underlining of text hyperlinks when hovering over the text?
Hi! Awesome theme! Can I use or add an upvote feature inside your theme? Something like you see on Product Hunt. I I´ll need ths feature before buy it. Thanks a lot.
Hello,
Thank you for your interest in our theme! Unfortunately, this feature is not included to the theme, but you can use 3rd-party plugins to add it, for example https://wordpress.org/plugins/product-auto-release-with-upvote-countdown/Please note we do not guarantee full compatibility with the plugins which are not included to the theme package.
Regards
Great! I bought your theme! Can I use videobackground om my homepage?
What’s your refund policy? I am reading several negative comments that makes me uneasy buying this theme and it is difficult to know how good the development is until I see the backend and setup in my staging environment.
Hello,
Thank you for contacting us!
As the theme authors, we keep to the Envato refund policy (http://themeforest.net/page/customer_refund_policy) and can consider only the claims connected with the quality of the theme itself, its functionality and features.
Regards
How to remove the license that we have previously installed on domain A and we will use this theme on a new domain in domain B?
Hello,
Thank you for purchasing the theme!
Before moving the installation to the live server (or re-installing the theme on localhost) you need to disconnect the domain under Theme Panel > Theme dashboard > General tab – https://ann.axiomthemes.com/doc/#domain_disconnection
Regards
I have tried to fill in the text in the captions or photo descriptions why when the article is posted the text does not appear?
Hello,
Please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
sorry it turns out that support for this theme has ended and I haven’t had time to use it. thanks
Hello When I have the SK language set and I go to move in the lower menu in the header (“Home Inspiration Educational Talks Reviews” in the Slovak version), it gradually switches to the English version and I don’t know why. First, the English version contains only the header and footer, and then the entire content. Can you help me with that? The page I need help with: https://blog.gopass.travel/
Hello,
Thank you for contacting us! Please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Hello,
If you mean technical support assistance, then you can buy it for 6 months https://themerex.net/downloads/technical-support/Regards
How do I stop the underline animation of links when hoovering? Where do I change this?
Hello,
Please submit a support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
My support has expired. Can you please just tell me where to disable the underlining of text hyperlinks when hovering over the text?
Hello again. I am still awaiting for framework updates to the Kicker Theme. Your newer themes have more Blogger options in Elementor, the ability to auto play video posts on the archive page, and updated woocommerce features.
Please add these new Themerex standards to Kicker. Or, create a new theme for Blogging. Have you abandoned Kicker?
Hi
I’ve uploaded the theme, but the featured images aren’t showing. I know that the demo images aren’t supposed to show, but I uploaded my own, and those don’t show either. Is there a setting I need to activate (or deactivate)? I thought I’d ask here, in case it was something I missed in the documentation, and I don’t have a current license.
Also, I only am using the plugins that came with the theme, and deactivated the non-essential ones but the issue remained.
.
Hello,
Thank you for contacting us!
In case demo data installation is stuck and you see “Error load data from the file … ” error message, you can manually install it by downloading the skin_name.zip archive with demo data from our server for each skin separately. The archive should be unzipped. Then create demo/ folder in wp-content/themes/kicker directory and copy /skin_name folder to wp-content/themes/kicker/demo.
Please learn more here: https://kicker.axiomthemes.com/doc/#installation_demo_content If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards