Hi edwin191,

Thank you for sharing your experience with ListingPro!

It’s great to hear that you find it to be an excellent tool with adaptable functions.

I’m sorry to hear about your email access issue—losing updates can be really frustrating. If you need assistance in catching up on any missed updates or have any questions about the latest features, feel free to reach out.

We’re here to help ensure you get the most out of ListingPro!

Thanks

Hi cybermutley,

Thanks for contacting us…!

Yes, It is possible to limit the location on website to a single city

Thanks

Hi anishsinha22,

Thank you for your kind words about our theme. We’re thrilled to hear that it has been a great asset to your business.

We apologize for the inconvenience caused by the issues you’re experiencing. Regarding the “Business Hours” issue where “Tuesday off” is incorrectly displayed, and the need to mark two separate days as off, our technical team will need to investigate further.

Please share your site URL and WP admin login details by emailing us at support@cridio.com. Our tech team will look into these issues and guide you on how to resolve them.

Thank you for your understanding and patience.

Best regards,

Team Cridio

Thank you very much. I have sent the email with the credentials. Could you please look into the issue a little earlier. Regards

Hi matteoooo,

Thank you for your interest in ListingPro!

Currently, ListingPro does not natively support restricting access to all listings based on a paid recurring subscription plan. However, there are workarounds and customizations that can be implemented to achieve this functionality.

Best regards,

Team Cridio

Hi caroline1995,

Thank you for reaching out. With ListingPro, the integration with Stripe allows for seamless payment processing. However, the feature you are asking about—where each account that rents a house operates as an individual Stripe account—is not natively supported by the theme.

Currently, ListingPro supports centralized payment processing through a single Stripe account. This means that all transactions are handled through one main Stripe account associated with your website.

If you require each user to have their own Stripe account for receiving payments directly, you might need to consider additional custom development or a third-party plugin that supports Stripe Connect or a similar functionality.

Please let us know if you have any further questions or need assistance with specific customizations.

Best regards,

Team Cridio

Hi jamshidgh

Thank you for your kind words and for choosing ListingPro for your website. We greatly appreciate your feedback and understand the importance of supporting right-to-left (RTL) languages.

We are pleased to inform you that we are actively working on enhancing our theme to better support RTL languages. Your request is a priority for us, and we are committed to providing an exceptional experience for all our users, regardless of language direction.

Please stay tuned for our upcoming updates, and do not hesitate to reach out if you have any further suggestions or need assistance.

Thank you for your support.

Best regards,

Team Cridio

Hi hrldias,

Thanks for contacting us…!

We are really sorry but that is not possible without code changes

Thanks

Hi vdimoro,

Thansk for contacting us..!

Yes Listingpro offers the search bar shortcode to use on different places. Here it is:

lp_search

Thanks

That is awesome – thank you

Is there a way to disable the pre-set Banner on the homepage so we could build our own? I dont see that option

thank you again

Hi vdimoro,

We are really sorry but there is no option to build and use another banner. You may choose from the given layouts

Thanks

Hi

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will look into it and will guide you further in this regard

Thanks

Hi dkaddo1978,

Thanks for contacting us…!

Please verify if the license is active under WP Dashboard >> Listingpro CC >> License

If the license is active and still you are facing the issue then please create a ticket on https://help.listingprowp.com/ then our tech team will look into it and will guide you further in this regard

Thanks

Hi blogelina,

Thanks for contacting us…!

Please make sure that you have activated the Redux framework plugin. If still the issue persist then please open a support ticket on https://help.listingprowp.com/ then our tech team will look into it and will guide you further in this regard

Thanks

Hi gatoverde,

Thank you for reaching out! Yes, when you purchase the template, the category icons are included. Additionally, you can add a top menu bar, even though it might not be visible in the “Yellow Pages” demo.

If you have any other questions or need further assistance, feel free to ask.

Thank you!

Best regards,

Team Cridio

Hi HeyJohnie,

Thanks for contacting us…!

We recommend Loco translate plugin for translations

Thanks

Thank you

Hi nikomaxia

Thanks for contacting us…!

Yes, theme is compatible with latest PHP version

Thanks

Hi, I’m not asking about the latest PHP version. I’m asking about the latest WORDPRESS version, because at the Software Version I read “WordPress 5.8.x,”

Hi doit_guate,

Thanks for contacting us…!

Please follow the link bwlow:

Download the Yellow Pro plugin and replace it with existing on your site.

Hope it will work for you

Thanks

Thanks for the support, but it tells me that it does not have the ssc style sheets and it gives me an error

Hi

Please create a ticket on https://help.listingprowp.com/ then our tech team will look into it and will guide you further in this regard

Thanks

Hi PulseMediaNZ,

Thanks for contacting us..!

This issue needs debugging on your site to find out the solution. Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi PulseMediaNZ,

Thanks for contacting us..!

This issue needs debugging on your site to find out the solution. Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard

Thanks

Hi Elena,

Certainly! Here’s a polite and clear response you can use:

Thank you for reaching out regarding the issue with your license key. I understand how frustrating this situation can be.

The problem you’re experiencing typically occurs when a license is activated on a new site without first deactivating it on the old site. This causes the license to become locked and prevents activation from our side.

To resolve this issue, we need to activate the license through code directly on your site. Therefore, it’s essential that you cooperate with our ticket agent and provide the required admin credentials as requested. This will allow us to proceed with the necessary steps to activate your license key and unblock your website promptly.

We appreciate your cooperation and understanding. Please provide the credentials at your earliest convenience to avoid further delays.

Best regards,

Team Cridio

Hi jandercd,

The php versions above 5.6 are working fine with Listingpro

Thanks

Hi hamzadebabi,

Thank you for reaching out with your question about the booking functionality in ListingPro. Currently, it is not possible for a store to modify the slot duration for each service individually within the reservation system. All services have to adhere to the default time slots set by the platform.

However, we appreciate your feedback and understand how this feature could enhance the user experience. We will forward your suggestion to the relevant department for consideration in future updates.

Thank you for your understanding and for helping us improve our platform.

Best regards,

Team Cridio