143 comments found.
Hello,
I did the 2.1 update and I no longer have the theme options in Wordpress.
Hello,
It’s most probably a plugin conflict. Can you please deactivate and activate again “Pe-Core” plugin that should fix the issue.
All the best.
thank you.
I’ve deleted and re-installed but the options still don’t come up and I haven’t installed any other extensions between the 2 updates.
Hello, could you please sen us an e-mail to hello@pethemes.com with your dashboard credentials so we can check this out for you.
Kind regards.
done, thank you very much
I see that they finally “updated” the theme today, although the admin panel is still showing errors. Additionally, the LayerSlider plugin is not the most recent version, and there is no valid purchase license for it. I just pray to God that it doesn’t take another 2 years for them to release a new update.
“Your theme (Alioth) contains outdated copies of some WooCommerce template files. You may need to update these files to ensure they are compatible with the current version of WooCommerce. Suggestions to resolve this:
Update your theme to the latest version. If no update is available, contact your theme author to inquire about compatibility with the current version of WooCommerce.
If you have copied a template file to make changes, you will need to copy the new version of the template and reapply your changes.”
https://drive.google.com/file/d/1EteoTGmZF_CNciYFXcSvVih4tmn8KE3Y/view?usp=sharingHello, when are you planning to release an update? There are plenty of errors coming up.
Hello,
Could you please let us know the errors you encountered so we can check these out for the update.
Warm regards.
Hello,
- An issue with full screen/mobile menu when using scroll down function – it doesn’t close after selecting a link and it partially hides without leaving any possibility to close it manually (the close button stays hidden). - Additional issue with logo bottom padding on sticky menu. - Issues with animations on page load, sometimes animations don’t load at all.
PHP Warning – Undefined variable $layout Plugin: Elementor Alioth Extension File: /wp-content/plugins/alioth-elementor-extension/widgets/list.php Line: 248
JavaScript – ReferenceError: CSSRulePlugin is not defined in https://milda.style/wp-content/themes/alioth-4/js/scripts.js?ver=1 on line 8 column 40
JavaScript – SyntaxError: missing } after property list in https://milda.style/wp-content/themes/alioth-4/js/CSSRulePlugin.js?ver=1 on line 102 column 4
Kind regards, Milda
Hello,
We’ll check/fix the issues with the update.
Kind regards.
Hello, when are you going to release an update? There was no update for more that a year… I see that you are just releasing new Themes, but don’t update the old ones. It’s a pity, that you don’t focus on customer loyalty…
Hello!
Thank you for reaching out and sharing your concerns. We truly value our customers and are committed to providing the best experience possible. We understand the importance of updates, and we’re happy to let you know that a new update will be released today! Our goal is to continuously improve our themes, and while we do work on new projects, we also strive to enhance our existing ones. If you have any specific feedback or feature requests, we’d love to hear them.
Kind regards.
Hi, When are you planning an update? There are starting to be PHP code errors.
?
Hello,
We’ll release a new update regarding to this tomorrow.
Kind regards.
thank you
I want to truly turn off the preloader. I have made all adjustments in the backend.. but still it counts from 1 to 100% Hmm, what could be the reason?
Hello,
Have you disabled it via “Theme Options > Page Loader” on your admin dashboard?
Kind regards.
Hey,
that is the weird thing. Page Loader and Animate is both set to No. I updated Theme and Redux. I removed all Cachingplugins that could interfere with minifying. But still there is a very slow preloader.
I finally solved it with php.
Hi,
I have opened several tickets for problems I am encountering but you have never answered me… I am in a lot of trouble, I had to publish my site with some bugs and for more than three weeks I have been waiting for an answer… can you help me?
Hello, thanks for purchasing Alioth.
Could you please provide the ticket numbers you opened so we can check these out for you.
Warm regards.
Hi, here is the ticket number: #3593 Here is the ticket: https://pethemes.freshdesk.com/support/tickets/public/1bbf2d3326aabef909b766a6f1ccd443f2a006ec07d43bdd613656c9379d626f
Hello again,
It seems the ticket opened on our old ticket system could you please open it here: https://pethemes.ticksy.com so our support team will help you about the issues.
Warm regards.
Hello i am getting this error.
Your theme (Alioth Child) contains outdated copies of some WooCommerce template files.
Hello,
Can you please open a support ticket here: https://pethemes.ticksy.com so our support team can help you about it.
Kind regards.
Hello, I also noticed that on the shop’s product page, in the mobile version, the categories (collection and type) appear on top of the product photos. Is it possible to place the product photos first, and have the categories (collection and type) appear below them?
thanks
Hello,
If you open a support ticket here: https://pethemes.ticksy.com after your purchase our support team can handle your request gladly.
Kind regards.
Hello, I am interested in purchasing this theme, but I saw that the last update was in February 2023, and the compatible WordPress version is only 5.9.x. Is it possible to update it to the latest version of WordPress?
Thank you.
Hello,
You can use the theme with latest version of WordPress no worries.
Kind regards.
Hi, I would like to know how safe could it be to update the plugins that come with the theme. For example “Advanced Custom Fields” or “Woocommerce”.
Could updating this plugins break blocks or functionalities?
Hello,
The theme is compatible with the latest versions of that plugins you can update.
Kind regards.
Hi pre sales question.
1. Why you don’t update. your theme in 2024? 2. This cursor animation can I disabled ? Its very very smooth and slow. MAy be for others it is ok, but I think different.
Hello, sorry for late answer.
Since the theme in it’s final version; we only publish updates when there’s important updates comes up on the core plugins.
Yes, you can quickly disable cursor animation via theme options panel.
Kind regards.
How do I make different headers for different pages. I want to have a light logo and menu on the main page, but make all the other pages have a dark menu and logo.
Hello,
Can you please open a support ticket here: https://pethemes.ticksy.com so our support team can assist you about it.
Kind regards.
I am editing the personal home page and trying to disable the movement of the first name and surname, but not able to. I tried disabling animation of page title and other options but nothing worked.
Hello,
Could you please open a support ticker here: https://pethemes.ticksy.com so our support team will assist you asap.
Kind regards.
Is it possible to disable page loaders everywhere? (all the instances of % loading or ‘Loading please wait’ messages)
Hello,
Yes you can quickly disable page loader/transitions via Theme Options.
Kind regards.
How can i adjust the logo size?
Hello,
Can you please open a support ticket here; https://pethemes.ticksy.com so our support team will assist you about it.
Kind regards.
Hi, I am having trouble importing the demo data, seems to be timing out every time. I tried filling out your support ticket system but it doesn’t seem like it’s going through either. Can you please help?
Hello,
Can you please open a support ticket here: https://pethemes.ticksy.com so our support team will assist you quickly.
Kind regards.
I just bought your theme Alioth and installed with all plugins but it didn’t seems what it look like. I submitted a ticket could you solve my problem. Thanks.
Hello,
Your ticket has been answered.
Kind regards.
Can you answer the Qs regarding an update?
In addition, as a pre-sales Q. Is the main/landing product page included in the demo install?
Thx
Hello, thanks for your interest in Alioth.
Unfortunately, the landing page is not included with demo content. It created as an HTML5 page.
Kindest.
It’s regrettable to purchase an item from you and see more than a year pass without updates, even amidst constant requests and reports of bugs or errors. I know you’ll probably ask me to open a ticket or send you an email, but that doesn’t solve anything or relieve your responsibility to keep your products up to date.
Hello, sorry for delay.
Since the product is an older one, we release updates based on feedback from our customers. If you have any issues with the theme, please let us know, and we would be very happy to assist you.
Kindest.
What are you talking about? You’ve only made 4 updates since it was launched, and now it’s been 2 years without a new update. You have many buyers asking for the update, and you just say, “soon,” but that never happens. The template has many conflicts with the Redux library, and no other plugin can be installed because it doesn’t work due to Redux. As a buyer, I demand an answer: when will you release an update?
Hi,
This is a pre-sales question:
- Is it possible to change the mouse animation icon with our logo?
- in the case of. What kind of image gif/png/jpg is acceptable?
- I see some error feedback on comment. Have all bugs been fixed?
Thanks!
Hello, thanks for your interest in Alioth.
Unfortunately, the mouse cursor can not be changed to a static image.
Yes, most of the issues has been fixed with the updates.
Warm regards.
