639 comments found.
here’s a massage you can us:
“hi there, I’ve noticed that several users, including myself, are experiencing issues with the Flatbook theme. We are seeing 404 errors and can’t access the documentation or properly install the theme. Could you please look into this issue and let us know how to resolve it? Thanks!”
Hello and thanks for your purchase!
Where do you see 404 errors exactly in theme?
The documentation link is: https://docs.eriktailor.hu/flatbook
Cheers, Erik
I cannot access any of the documentation as your website has a 404 error. I am not sure how to install the demo content. Could you please assist ASAP?
Hello and thanks for your purchase!
Sorry for the late reply, we just moved our hosting to another provider and some sites were messed up. So here’s the documentation: https://docs.eriktailor.hu/flatbook/
Cheers, Erik
hi, i purchased the theme, i cant find how do i enable RTL in the theme settings, and i cant find the documentation as well, can u assist me please?
Best regards, Purchase N.752938b8-f51a-4d0a-a746-7550fa4019f2
Hello and thanks for your purchase!
At the moment i’m not 100% sure about this, so for first please try adding this to custom CSS:
body { direction: rtl !important; unicode-bidi: embed !important; }
Cheers, Erik
I uploaded the theme to WordPress, but I don’t see the welcome to flatbook banner. My website buildingtheark.faith did not update to reflect the new theme installation. I am using Elementor Pro on my site, are there special instructions for that?
Thank you, Bryan
Hi Bryan and thanks for your purchase!
I don’t see why you didn’t get the flatbook banner, if you send me your login details in email and an ftp connection, I can check this for you.
Cheers, Erik
I bought your theme “FLATBOOK SELLING WORDPRESS THEME” but i am encountering some issues:
1. i coudn’t find which is the main theme please help provide guide 2. i managed to install the zip file with 9.6mb but some of the demo contents won’t download
please provide details on the theme features as i have a deadline to meet.
treat this as urgent.
Hello and thanks for your purchase!
Please read the official documentation of the theme, every steps of getting started is described there.
If you have further questions above that, feel free to ask.
Cheers, Erik
please provide guide on how to install the theme.
thank you.
Just replied to your other comment.
The website is not showing on my iPhone. It’s in a constant loop. It happens after i reload the website https://hetgrotebabyboek.nl
The same error happens with all your templates at https://eriktailor.hu/demos/flatbook/ When i reload your template it doesn’t show the website at my iPhone. It happens on all mobile devices.
Hello and thanks for your purchase.
Haven’t heard about this issue yet, however I just checked it on my iPhone, and for me everything was all right, please check this screen video: https://streamable.com/l8wfhg
I think that you might have cookie / cache related issue on your phone, please try to delete every history from your mobile browser, and check again.
If the issue still persist, please get in touch with me in email, and I’m going to help you.
Cheers, Erik
Hey purchased the flatbook theme. But i can not find the pages. can you kindly help me this?
Hello and thanks for your purchase!
To get the predefined pages, you have to import one of the demos. Please read the documentation on how to do this, everything is clearly described there.
Cheers, Erik
Dear author,
I installed the theme and are adjusting it, but I got a lot of errors on the site. The support desk of Elementor says it has to do with an incompatible plugin/element. I get error 500 regularly and troubles with loading elementor.
Do you iknow how to fix this?
Regards, Kim
Hello Kim,
Thanks for your purchase. I haven’t received notes about 500 errors with my theme, I can’t answer the question without exact examples what I can check, like “i was on this page, and do this thing, what gave 500 error”...
Please give me more information, so I can help. Feel free to send me your site login info in email with the exact problem, and I will look after it.
Cheers, Erik
Here’s my purchase code: Authors may ask you for a purchase code to verify that you’ve purchased this item.
1dcb5c72-a21e-43f2-a28c-1bc8665f64c9 – 31 Jul 2019 REGULAR LICENSE
Hello and thanks for your purchase!
What can I help you?
Cheers, Erik
Pre-order Question
I’m looking for a theme for my eBook, but I want to ensure that buyers cannot download or copy the book—they should only be able to read it directly on the site. Is this possible with your theme?
Hello!
No, this is actually a collection of landing pages for ebook selling, it doesn’t have an integrated solution for reading ebook with security restrictions.
But I’m able to integrate a custom solution for your needs, if you send me an email with all the features you need, I can give you a quote.
Cheers, Erik
ok thnaks
Hi, maybe a stupid question, but I’m having trouble importing the demo. I uploaded the template, but I have 3 padlocks for the plugins that won’t get in. - FlatBook Elementor Widgets - FlatBook recent posts widget - Advanced Custom Fields PRO What should I do?
Hello and thanks for your purchase!
First, please read the Getting Started part of the documentation, there are step by step instructions on how to setup the theme with demo content.
If you still have issues, please contact me in email, and I will help you through.
Cheers, Erik
Also, I do not see any Media from the Demo library.
Replied in your other comment.
So now I’ve spent over 8 hours working through the issues with the template you charged me for and realize it is missing an entire folder.
When you contacted me through email- I emailed you back, and yes, it was a few times to ensure that you had access to the back end of WordPress because I wasn’t sure I was doing it correctly.
You outright refused to help me with the Template, WHICH I PAID FOR!! I told you I would pay for your service in my reply email to help me with the issue I was having!
So I want a refund!!!!
If anyone else is reading this and thinking about buying this template, which is missing an entire folder by the way, for the DEMO, this is his response to me:“FOUR EMAILS IN TWO HOURS? I’M NOT WORKING FOR YOU DUDE.”
I responded by telling Erik that I was nervous that I was not going to make my deadline to have the site up to promote the book by tomorrow, and he still refused to engage with me…
I AM NOW MISSING THAT DEADLINE DUE TO HIS POOR CUSTOMER SUPPORT!
I’VE BEEN WORKING WITH OTHER VENDORS FROM THEMEFOREST FOR ALMOST 10 YEARS AND HAVE BOUGHT MANY TEMPLATES FROM OTHER PROVIDERS, AND I’VE NEVER BEEN TREATED WITH SUCH DISRESPECT!
I WILL BE CONTACTING ENVATO DIRECTLY AS WELL!
Yeah you are the one who was harassing me with 4 emails in 2 hours I’m not your employee, everything is in the documentation, if you refuses to read before asking for support, this happens.
Sure, I will give you the refund. Read this article about the process, and submit your request.
And please don’t contact me anymore.
Cheers, Erik
WOW, would anyone buy this template from someone with an attitude like this?
I hope yes, people who feels that pushing their own will on others is indecent.
Cheers, Erik
I installed the Flabook Theme. I am working on the Reader Reviews section, but I do not understand why the images aren’t formatted the same way. They are not in the shape of your pictures in the demos…I left the demo images there, but I need to fix that and insert the pictures I have of my reader reviews
Hello and thanks for your purchase.
Please read the documentation on importing demo data. If you follow the steps one-by-one, it should work. If not, get in touch with me in email, and I will check your site.
Cheers, Erik
HI Erik – I got sick, so I was out for a bit…The email link is not working I am getting an “ERROR” message after the IMPORT is complete. Can you please contact me andrew.borses@gmail.com
Replied to your email, let’s follow there.
Cheers, Erik
Can I work without Elementor? I mean just with Customizer? As I am not comfortable with either blocks or elementor.
Hello. Sorry, I misunderstood…
Yes, you can use it with Customizer, but most parts of the demos will not be available, as those were made with Elementor.
Cheers, Erik
Hi Erik, I’m having an issue where on the checkout page the quantity of number of items cannot be edited. Is there a workaround for this? I want to make sure people dont buy two copies of my ebook , and have it so its a plus and minus sign next to the number of items for the one product on the right hand side. Thank you so much
Hello and thanks for your purchase!
Please send me your site link and login for me in email, and I’ll make it work.
Cheers, Erik
AMAZING SUPPORT! ONCE AGAIN. GENIUS AUTHOR!
Thank you, glad you are happy!
Cheers, Erik
Is there a way to have the “Primary color” affect, pricing tables, buttons, divider icons, page loader, icons and tags, but not the the links?
Hello and thanks for your purchase.
If you send me your site link where those links can be found in email, I will help you with this.
Cheers, Erik
Hi Erik, Wondering if you can implement a fix for the photos being a bit zoomed in on each photos in the product page, same for your demo page its zoomed in on the book cover , you can tell from the top and bottom being cut off. Please and thank you this is very crucial for my website.
Suggested a code in email, please try that.
Cheers, Erik
Worked like a charm. Thank you Erik.
Hey Erik, Tried to update the image dimension on the core php file put it to around 6000 for single image product, but my photos are still not fitting into the square that you’ve made for the product image. Do you mind looking into my website personally?
I’ve also re uploaded the photos and did the regen of thumbnails and even tried with some custom css but it just screws it up
Sure, send me your site link in email with a short description about the issue.
Cheers, Erik
Erik, Please help me , Please implement a fix for this.
Replied. Cheers, Erik
I need tutorial about how I can install my theme
Here you go:. https://docs.eriktailor.hu/flatbook/
