100 comments found.
Is there any way you can add the advanced custom field plugin in the update of the theme? every couple of months I have to email for an updated zip file. It can take days. and just like now its Sunday my site has been broken since Friday. So I have to go with a broken site all weekend. It would be amazing to not have to send an email for this update each time. so It will limit my down time. Hopefully they will get my email tomorrow and send me the file.
Not updating to latest ACF version will not crash the website in any way. If you would like to be always up to date without needing to wait for theme update, we recommend you subscribing to the Pro version of the plugin.
The issue you are experiencing with the broken website has a culprit lying somewhere else as our theme is fully compatible with any ACF versions.
It wasn’t a crash. after looking it over. all of the elements utilizing ACF is just showing raw code now. and I have an error stating incompatibility please update to 6.31. everything that is not utilizing ACF is displaying as it should. All other plugins were updated successfully. just not ACF.
Answered via the support ticket.
Hello! I bought the theme this week and did import the music demo No 5. I have a few layout issues, so the paragraphs are not placed correctly (for example the box that should be placed in the center is placed in bottom-right cornet). Also the -90deg titles are not rotated. After a little investigaion I see that some CSS class names / elements hirerachy are changed. I compared your demo online with source code and my website. Source css code looks good, but it’s misaligned with html structure, like the ”.FullscreenSlider.swiper-container-vertical” rule. What is the simplest way to fix it? I did follow documentation steps including saving typograhy settings.
Mentioned layout: https://www.subsolardesigns.com/vivian/demo5/
Best Regards!
Hello, could you send us a ticket via the Support tab here. Please also include a link to the pages with the described issues.
Thanks for not abandoning this template and for continuing the updates. ❤
Thank you for the kind words. They mean a lot!
How do I find my license key for Advanced Custom Fields PRO. So I can update it.
Please write to us via the Support tab of the theme
On Demo 2 https://www.subsolardesigns.com/vivian/demo2/portfolio/ is there a way to make the sections slide
Hello,
They are sliding by dragging them, using the mouse scroll or clicking the left/right navigation buttons on the page.
The unyson framework does’t exist in wordpress repository anymore and this is a big problem with the theme installation. Any feedback about this?
Hello, we’ve sent you a custom version of the plugin. It will be implemented in the theme itself.
Hello and thank you for sending me the advanced field update. But it wasnt the update it was the same version. lol. maybe you guys sent the wrong file. I replied to the email with a screen shot showing same version and asking to replace with the same version. which I did and its still asking for a update.
Please write us a ticket. Tjanks!
I have posted here and emailed support 5 days ago. I have not received a response on ether anymore does this developer work anymore.
Are you going to make a update making this theme compatible with 8.0 php or higher.
Unfortunately, we can’t provide a release date for this update.
I know there has not been a update for a while. The site just became very slow and my hosting company will not look into it unless all plugins are up to date. The envato market isn’t updating a couple plugins do you have a spot to grab them.
Could you tell us which plugins you have in mind? Thank you and sorry for the late answer!
I was able to get the rest updated except. Advanced Custom Fields PRO
Hello, we’ve replied to your tickets.
On the replay to my ticket I only got this. “Did they provide additional info on what’s wrong with these files as they are just styling CSS files and we can’t see anything wrong with them?” May I please get the updated plugin Advanced Custom Fields PRO
Hello and happy new year, i just want to know if your theme is still supported (just because last update is more than 18 month here on theme forest) ...i couldn’t buy it and have a bad surprise if they are no update int he future…thx for you help
Hello and happy new year too. Yes, it is still supported. If there is an issue, we will make sure to reelase an update for that.
HELLO PURCHASE YOUR THEME..IS IT POSSIBLE TO UPLOAD YOUTUBE URL, PODCAST URL AND ADD CONTENT AND URL TO PICTURE IN THE PORTFOLIO GRID 4 COLUMN?
Hello, unfortunately it is not possible to have that. Also it appears you haven’t bought the theme with the current account that you are commenting with.
Hi,
I’m having a problem moving the mouse up and down on the theme’s ‘about me’ page. I have to rotate the wheel on the mouse many times. Sometimes it doesn’t move at all. How can we fix this problem?
https://www.aslivuslateri.com/en/about-me/ https://www.aslivuslateri.com/tr/hakkimda/Hello,
Please make sure that you have updated the theme and all the plugins that come with it to their latest version. You can update the theme to the latest version using the Envato Market plugin or by redownloading it from Themeforest.
You won’t lose any content or database records, but you will lose manual changes to the core files if you have done any.
Also, have in mind that if you change the theme files, it’s recommended to use the child theme (more information here – https://codex.wordpress.org/Child_Themes ), as the changed files will be overwritten if the theme is updated.
Hello, all plugins and theme are working in the latest version.
Please disable all plugins that doesn’t come with the theme. Please make sure that you don’t have any faulty plugins installed.
Hi guys, can you help me? I have recently noticed my site is hanging on the preloader on all pages, I have to keep force refreshing to get pages to load. I have tried deactivating plugins but still doing it. the url is cvmdigital.co.uk , I appreciate any help you can give me
Hello, it loads fine for us. Please make sure that this is not hosting provider issue. There doesn’t seem to be any issue with the theme.
Unfortunately, it seems your support license for the theme has expired. Please renew it via the Themeforest if you need any further theme-related support. Thank you for your understanding.
Thank you for your help. Can I at least turn off the preloader using css? see if that helps?
We’ve sent you a way to do that via the ticket that you’ve sent to us.
Hello,
I liked your theme and implemented the same at the following url https://mumeric.net/alphavee but facing issue with the swipe on my mac machine. When i swipe the screens it jumps two screens on the homepage.
Secondly can u suggest how i can link anchor links in the main navigation.
Please help me on this as i have to make the site live. Thanks
Hello,
We have answered you to the ticket via email.
How can I change the name on the project link? I wish the name could be changed. Image to link. https://prnt.sc/1bfbm9t
Hi there,
This is the post type slug. You can take a look at these articles on how that can be achieved. Please have in mind that we haven’t tested the mentioned plugin in them:
- https://www.wpbeginner.com/plugins/how-to-change-custom-post-type-permalinks-in-wordpress/
- https://tommcfarlin.com/change-the-slug-of-a-wordpress-plugins-custom-post-type/
- https://wordpress.org/plugins/wp-change-custom-post-slug/
- https://zemez.io/wordpress/support/knowledge-base/changing-custom-post-type-slug/
Hi, I want to install the theme on a site that I have had for over 10 years and has existing posts/pages media, but your documentation says that if I use the one click install it will erase all of my existing content…. is this true?
Hello,
Yes, the 1 Click Demo removes all previous data and replaces it with the one from the demo. You can follow the documentation and create your pages via the Templates the theme provides. When you create a new page, on the right from Page Attributes you can select the template you want it to use – then you will have multiple options for the page to adjust so it has the layout you want.
Hi, I really like this theme and I want to buy it. but I need to know if I can use some pages from demo 1 and demo 3. Thanks
Hello,
The different demos show the possibilities of the theme in different use cases. All of the pages from the demos are created via the theme possibilities. It’s not compulsory to use all of the pages shown in different demos, when you create your website you can create whatever pages you like with the different pages structure that the theme gives you. You can read more about the theme funcionalities in the documentation: https://subsolardesigns.com/documentation/vivian/
I’m having issue in this file.
This document will not loading properly.
wp-content/themes/vivian/assets/js/swiper.min.js.map: |HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Hello,
This file is a mapping file of the JS file – it isn’t required for the js to execute normally and you shouldn’t worry about it. This is a warning in the console and doesn’t affect your website in any way.
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