3017 comments found.
Will there be a new release soon?
Hi,
Thanks for reaching out.
Sure, we’ve been working on it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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ok Thank you. I have another question. I’m getting notices in my WP Dashboard that WP-Bakery needs to be updated. If I purchase the license for WP-Bakery and update it myself. Will that have an adverse effect on my site?
Hi,
Thanks for reaching out.
Your site won’t be affected.
We’ve found and reported an issue in the latest WPBakery version, that’s why we don’t suggest using it till the next version with a fix is released.
Stay tuned.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Ok thank you, any time frame with respect to Ohio’s next release? I also have one other question. When putting my portfolio together, I do a lot of design work and I like the way projects are laid out and it’s very user intuitive. However, I’m also Photography with quite a few photography projects I’d like to add. So, I would like for users to be able to click on a Photography project and have the images show in masonry layout and clickable. Is that possible?
Thanks again for your time and quick responses it’s greatly appreciated, working within this theme has been a lot of fun!
Hi,
Hope to make it this week.
You can place into the project area a Gallery Shortcode which has a masonry layout option:https://ohio.clbthemes.com/gallery-shortcode/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Can I have a 2, 3 and 4 column projects gallery for smartphones in vertical position? I see it switches to 3 column when smartphone is rotated horizontal, but I want it in vertical position as well.
Hi,
Thanks for reaching out.
Sure, there’s an option to set the number of portfolio items per row.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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As soon as i converted it to container everything went haywire, often times changes in theme options are also not reflected well, often times it doesnt load properly. Its also slower than other themes i have used. Can you please issue refund, this is definitely something that i am not looking for.
Hi,
We’ve been working on transferring all of our demos to containers. As for the theme options, you can disable the options caching under Theme Settings > Other > Options Cache and they should be applied correctly.
Anyway, if our theme didn’t work out for you, you can submit a refund here:https://themeforest.net/refund_requests/new
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi! I am wondering will I ever be able to optimize this theme to above 45 for mobile. The speed is just so bad even out of the box without a single image change. I run it on VPS all unlimited, CDN and WP rocket. This is a disaster to be honest. Any plans to make it right? Thank you
Can you please explain why WP rocket can’t delay your js?
Hi,
Thanks for reaching out.
Can you share the test URL so that we can check which parts of your website have performance issues? Some PageSpeed audit requirements can’t be directly applied to the theme due to ThemeForest restrictions.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks, as we see, the main issue is with third-party assets (WordPress core JS files, Google Tag Manager, Google Analytics, etc. ).
The mentioned JS scripts are part of WordPress core and will be loaded with any WordPress theme.
Try to check the following articles to get better results:
1. https://docs.clbthemes.com/ohio/tips-tricks/#optimizing
2. https://wordpress.com/go/tutorials/eight-ways-to-optimize-your-wordpress-sites-performance/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I just got the theme… I still don’t understand why Elementor isn’t the default. When I disable WPbakery, Pages wont work even when Elementor is active. Why is this?
Hi,
Thanks for reaching out.
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, can i remove this from this theme here: https://prnt.sc/CHdjMM9epcOA
Hi,
Thanks for reaching out.
Sure, there’s an option to hide the filter bar area.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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1. Good day, can we get a dedicated page for team biodata information? a page we redirects to after clicking team link
2. You need to create more sample pages in your demo
Lastly, the footer for mobile doesn’t break
Hi,
Thanks for reaching out.
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, is there anyway to support podcasts with this theme?
Hi,
Thanks for reaching out.
Unfortunately, there’s no such built-in feature in our theme. Try to check if some of the third-party plugins may help you with that:https://wordpress.org/plugins/search/podcast/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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My license support expired, but I can’t find any documentation related on how to change the image overlay color when Hover States: Overlay on banners, please let me know.
Hi,
From your WordPress dashboard navigate to Theme Settings > Custom CSS and use the code below:
.banner:hover .overlay-details {
transition-duration: 0.35s;
background-color: #595959 !important;
}
Feel free to change the HEX ”#595959” color value with your one.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I do not sell products on my website. Therefore, I want to remove the cart icon in the header section. Additionally, I want to change the English phrases “scroll the top” and “follow us” in the theme to their Turkish translations. Please help me with this.
Hi,
Thanks for reaching out.
Please read the following guide:https://docs.clbthemes.com/ohio/tips-tricks/#strings_translate
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Guys, really nice work, we’ve noted that there is a bug in the scroll-to-top handler while a slider is present on the page. Specifically in assets/js/source/main.js (line 2523)
sliderOffset and sliderHeight values are computed when the element rendering is not finished yet, so the resulting height is wrong, preventing the page scroll-to-top element to display correctly
Hope that this could be helpful
Hi,
Thanks for reaching out and notifying us of an issue. I’ve reported this to our dev team who will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi there! Please note that there’s a vulnerability issue with ACF PRO plugin, you need to update the theme with the latest plugin’s version in order to fix it
Hi,
Thanks for reaching out and notifying us. The latest ACF version is already available for download.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Sorry but i cannot see the latest ACF Pro version available for download, it seems that the theme is using the 6.2.9 version
Try to remove and install ACF from scratch using Appearance > Install Plugins menu.
Done, thanks a lot!
You are Welcome!
Hello is it possible to transfer my site to a new domain, if I close my old domain?
Hi,
Thanks for reaching out.
Navigate to Theme’s Dashboard and there will be an option to detach your license and activate it again with a new domain:https://tppr.me/fJq3sG
Hope it helps.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Nice, is it easy to take a backup of the site and transfer the whole layout i made ?:)
There’re several methods, you can find more here.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hello, i’d like to add a custom html to a portfolio page. i want to embed something. how can i do that?
Hi,
Thanks for reaching out.
You can use Elementor or WPBakery page builder for that. Please open a ticket with your inquiry at our help center and guys from our support team will guide you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, Is it possible to use the full screen menu for mobile?
Hi,
Thanks for reaching out.
There’s an option to change the mobile menu initial resolution, so you can just decrease its values and the regular full screen menu will appear on mobile.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi. I made a website using your theme some months ago. When clicking an item of the portfolio, I remember there was an intermediate page, which contained a picture in the left and some information on the right with the button “view project”. My clients asked me to remove it. Now they asked me to put it back. I don’t remember what I did in order to remove it. Is there a setting somewhere? Thank you so much.
I mean, is it possible to enable the portfolio Lightbox just for one portfolio item?
Hi,
From your WP dashboard Navigate to Theme Settings > Portfolio > Lightbox menu and there will be an option to enable the lightbox preview:https://tppr.me/8ReqwE
If you use a portfolio shortcode/widget, you should check if the option is enables in the shortcode/widget options:
https://tppr.me/gp7035
Unfortunately, there’s no option to enable/disable the lightbox for a single project item.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello! How can I remove the hover effects for mobile devices for product cards. Due to the hover effect on mobile devices, you have to click on the product card twice to go to the product page. I would like to remove this effect (or so that clicking on the product card on mobile devices is perceived as a double click).
I need the price of the product to be displayed, as well as the add to favorites button, but the “add to cart” button did not come out.
This is a big problem for mobile devices, because site visitors simply do not understand that they need to click twice to open the product card.
Thank you.
Displaying “add to fav” button on product card by default is not necessary, but it would be nice. The main issue is a double click on product card for opening product page.
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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i keep getting : Deprecated: Creation of dynamic property acf_plugin_ohio::$settings is deprecated in /home3/mjoimlmy/public_html/.website_0a8cba90/wp-content/plugins/ohio-extra/acf_ext/acf-fields.php on line 12
Not sure what to make of this error
Hi,
Thanks for reaching out.
Can you specify which version of ACF Pro you are running on?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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ACF Pro Version 6.2.1.1
How can I get the latest ohio theme version 3.3.8 .. My current version is a 3.3.1 and I do not have the option to update on my dashboard
https://docs.clbthemes.com/ohio/#updating
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hello, any chance you can change the Category Page layout? and also control the widgets?
Hi,
Thanks for reaching out.
Unfortunately, the WooCommerce category page is not available as a regular WordPress page, so it can’t be edited using WordPress UI. The only option is using a custom CSS/JS.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi friends, please check this error:
[17-May-2024 01:51:42 UTC] PHP Deprecated: Implicit conversion from float 266.6666666666667 to int loses precision in /wp-content/themes/ohio/inc/framework/components/helper.php on line 667
Regards !
Hi,
Thanks for reaching out and notifying us.
Can you specify what PHP version you are running on?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Folks, sure:
PHP Version: 8.2.15 Theme Version: 3.3.8 WP Version: 6.5.3
[22-May-2024 11:44:51 UTC] PHP Deprecated: Implicit conversion from float 133.33333333333334 to int loses precision in /wp-content/themes/ohio/inc/framework/components/helper.php on line 667 [22-May-2024 11:44:51 UTC] PHP Deprecated: Implicit conversion from float 266.6666666666667 to int loses precision in /wp-content/themes/ohio/inc/framework/components/helper.php on line 667
Regards !
Additionally, the template is not allowing ACF PRO updates to be detected, this had been solved at one time but the error returned.
Please check this -> https://www.loom.com/share/890c04966c24483f865a4cd288c74c52?sid=91996d04-8944-4eaf-9d30-eaf78cc4e5ef
Thanks for the details, I’ve reported to our dev team.
As for ACF, it is a bundled plugin and unless you have purchased it separately, we will provide the latest version as soon as it’s been tested with our theme.
The latest ACF version is already available on our server and you can get it by removing/installing the plugin from scratch using Appearance > Install Plugins menu.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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