12712 comments found.
Hello, can you please write your presale email address so I can send some presale questions. Thanks
Hello,
Thank you for contacting us.
You can send us a message using the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello, i have a my second licenses but this new one has this error: https://prnt.sc/FsE6m1vMfyL7
what can i do?
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
solved. 
I have a problem. When paying by credit card and Paypal, the confirmation page is not called up. There is always a message that something went wrong with the payment, even though the payment went through.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Could you please help me regarding that error?
[UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_ALREADY_COMPLETED
That`s the answer in the Paypal Community:
Thank you for posting to the PayPal Merchant Community.
The error ORDER_ALREADY_COMPLETED maps to the following description on our developer site: “The order cannot be patched after it is completed”. This means there would have been a notification that the payment was captured successfully preceding this, and it is a subsequent Patch request generating the error. There may be an issue with how these notifications are being handled by your website which may need to be resolved with the theme or plugin developers.
I can’t post anything. I have bought 18 licences of woodmart – please help regarding that.
It seems like a general issue related to the WooCommerce plugin or one of the installed extensions. It is not caused by WoodMart. Could you please check how it works with the default WordPress theme to verify this?
In theme settings under Single Product / Images, I want to change the layout of the image thumbnails. However, when I select an option and save, it does not change the front-end view. Please help.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Is it possible to create a linked variation with both color and size using the woodmart theme like the one given in the link [ https://www.beyoung.in/lilac-plain-t-shirt ]
Hello,
Yes, you can use multiple attributes to link products with each other. Read more information in our documentation here https://xtemos.com/docs-topic/linked-variations/
Kind Regards
Yes I’ve tried but the size varient is not working as expected. Can u pls check this. I’ve added the size varient also but only xxl varient is showing. [ https://stagingfeature.xumostyle.com/product/royal-blue-plain-t-shirts/ ]
Please send us your admin access using the contact form on our profile page so we can check the configuration. https://themeforest.net/user/xtemos
Yes done
Hello,
I’ve discovered an issue or perhaps I’m just not seeing the appropriate settings.
But when I want to display the maintenance page while using Sticky navigation, the sticky navigation still displays when it shouldn’t, as I don’t want people to see the menus.
Any help would be most appreciated.
Regards
Hello,
Please send us your admin access so we can check this issue on your website.
Thank you
Hey there,
Love your theme! For the first time I have any issues. Please read below. With the recent 7.5.1 update I’m getting an warning and white screen in the admin when trying to publish/update post from classic editor with image gallery in the post when Justify gallery is enabled and Yoast SEO (free) is activated as well. If I disable Justify gallery option from settings or deactivate Yoast there is no warnings or white screen. Also in the front-end the pop-up with gallery image (magnifier) is missing some CSS because it looks broken – with or without Justify gallery enabled.
This is it: Warning: Cannot modify header information - headers already sent by (output started at .../wp-content/themes/woodmart/inc/modules/parts-css-files/class-parts-css-files.php:445) in .../wp-admin/post.php on line 231
As far as I can trased it, the issue is somehow connected with function woodmart_enqueue_gallery_script() and enqueue of these scripts: woodmart_enqueue_inline_style('justified') and woodmart_enqueue_inline_style('mfp-popup'). If I temporarily disable the scripts lines from woodmart/inc/functions.php file there is no warning. Also I tried to transfer lib-magnific-popup.min.css from the WM 7.4.3 and this fixed a little bit the image pop-up but still not the best looking.
I’ve also entirely tried to downgrade to version 7.4.3 – the warning is still there, only the front-end pop-up looks better.
Can you check it please and suggest any solution/patch? The website is brand new install. Thank you!
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Done! Thank you
The homepage logo cannot be replaced. I have seen many cases where it has not been resolved. It always says it is a cache problem.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hello. The theme’s license code is not activated. It says active on the website but it is not. I deleted the active site and reloaded it and the code became invalid. Can you help me? My technical support period has expired so I cannot create a support ticket. Contact: halilbulbul93@gmail.com
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
I have started having a problem with the shop page. I configure it in WooCommerce > Products, but after a while, it gets deselected as if I had not chosen the shop page. What could be happening?
Hello,
For the issue with your shop page being deselected in WooCommerce, we recommend creating a topic on our support forum. This will allow us to assist you more effectively. Please note that if your support period has expired, you will need to extend it first. https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you for your understanding.
Kind Regards
Hello, I need to implement a way to make sure that when a product runs out of stock, it goes to a separate “Pre-order” page. But I can’t find the widget that is responsible for this in the Elementor blocks on the Pre-Order page. They all want the paid version of Elementor Pro. What do I need to do for this? Should I activate the theme or purchase the Pro version? Or is there another way out? Thank you
Hello,
Our theme doesn’t have the functionality to automatically move out-of-stock products to a “Pre-order” page by default. You may need to find a plugin that offers this feature or customize the theme code to achieve this functionality.
Thank you.
Kind Regards
Hi, is possible to remove the dynamic discounts on all products on sale?
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
My place now button not working
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello,
When a product has variations the lowest – highest price is displayed. How can I display the price of a specific variant?
https://postimg.cc/gXbb09PjThank you.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
what dropshipping module support your theme ?
Hello,
Thank you for your question. Unfortunately, we didn’t test our theme with dropshipping plugins, so we cannot recommend any to you.
Kind Regards
Hi,
Just to ask you, in the product page there are 2 tabs. Are more table not available? I cannot see a setting. Does it requires custom development?
Thank you
Hello,
Thank you for your question. Our theme adds only two custom tabs. If you want to add more tabs you can use the solution proposed by WooCommerce developers https://woocommerce.com/document/editing-product-data-tabs/#section-5
Kind Regards
Hi, I want to buy your theme and I want to see demos first. but when i open liveprew this is how it looks like https://snipboard.io/BARlZ4.jpg
Hello,
Thank you for being interested in our theme. We have cleared the cache on our website so it should be working correctly now. Could you please test it from your end and let me know?
Kind Regards
solved
Thank you for checking! Feel free to contact us if you have any further questions.
Hello, on the chekotu page (Furniture 2) there is a checkbox that says “Yes, I agree to you sending me additional newsletter and email content (optional)” that I can’t locate to edit, can you please tell me the path to edit, thanks.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hi have bought the template last year and i would like to import the new demo pages. Can i do that? If yes, how can i do this?
not all but some pages
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
