12883 comments found.
Hello,
I’m reaching out to seek your assistance regarding an issue with API integration for my client’s Instagram account.
Upon attempting to connect the account through the theme, we successfully link to the Facebook account. However, when we reach the page to select the Instagram account, it does not appear as an option.
Despite following all required steps, we haven’t made any progress.
Could you please provide your guidance on resolving this matter?
Thank you.
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
Firstly i am glad to work with your theme. I have a problem which i couldn’t understand the reason? i don’t know why do i have a strange letters next to my domain name. It is like that: https://maggog.com/?v=7b3eaf5c6103
Could you explain me the solution please?
Question 2: https://woodmart.xtemos.com/woodmart_element/tiled-products-grid/ where can i find this demo page?
I deactivated all plugins except woodmart core. I realised that when I deactivate the woocommerce this text is gone hopefully: .........com/?v=7b3eaf5c6103
But of course I need woocommerce. I deleted woocommerce via Filazilla. I installed a new one, activated but result is same. ?v=7b3eaf5c6103 is coming back.
...............................
One more problem: I used to use wpbakery before but after that I wanted to use Elementor. When I add demo pages from your theme which I didn’t imported earlier, some of them gets wpbakery text codes.
................
While I was importing demos i realised that my testimonial and demo testimonials are not same. It is only about me or all people have same problem?
I deleted all demo contents, html blocks, products and pages via the button from your theme for deletion. Now I will import from the beginning with Elementor page builder.
Hello,
Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.
If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.
We look forward to assisting you on our support forum.
Best regards
Thank you for your answer. Of course I will write there now. Thank you in advance for your interest, for your patience and for providing us with this beautiful theme. Congratulations!
Thank you very much! Feel free to contact us if you have any further questions.
hey where do i find the option to add recent view products?
found it
I have found that the filters area on the products archive page cuts off the bottom of the dropdown menu before it sets to scroll, it will only show 3 attributes or so.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I have tried to find the “create New Topic” button but can not see it, I have updated by support but it has not updated on the support site.
Thank you for extending your support. Now you need to go to your account on our website xtemos.com and click on the “Update” button for your purchase code. It will actualize your support expiration date and then you will be able to create a new topic.
Hello
Just for information, you must quickly update WPBakery Visual Composer to 7.7.1 for your users, to avoid an XSS Vulnerability
Actually WPBAKERY made a mistake, the Version 7.7 and 7.6 are concerned, they actually patched the version 7.7.1
Hello,
You can update the plugin to the latest available version 7.7 in WoodMart -> Plugins. As for 7.7.1, it has not yet been released on Codecanyon, so we can’t provide it.
Kind Regards
Hi i want to import this demo data and use it with WCFM to start a multi vendor marketplace store in Arabic and English language but in demos you pointed another demos for RTL and multi-vendors please clarify this point.
one more thing i want to use stores listing geographically using google maps api to be like this https://furnituremarketplace.dokandemo.com/store-listing/ but with WCFM not Dokan is it possible?
this marketplace demo what i want to use to build a marketplace multivendor store https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.62046508.1269876185.1718272354-1616506918.1600824225&_gac=1.190166361.1716161626.Cj0KCQjwxqayBhDFARIsAANWRnQ6UFDAosN0ODp5caJmS7DpJo-Nj-X0rFYRXvaD9o6shyQTxxNOuI8aAl8YEALw_wcBThanks in advance
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
my question is a pre sales question to decide go for your product or not your answer for customer already purchased the product i am not a customer yet!
Sorry for the misunderstanding. You can use any of the prebuilt websites with RTL.
As for extra plugin functionality, you need to clarify this question with plugin developers.
Problem solved
hello, I installed the food demo and I wanted to know if it was possible to have two different menus in the tabs, for example a lunch menu tab which displays the three starter dish dessert tabs and a second which displays three other starter dish dessert tabs ? Thanks
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
header changes do not reflect
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi. I bought your theme again today to a new site. There is an error on the cart and checkout page. I am trying to make a support ticket to your support team. Dont know if I did it correct on your support site. Can you check if you got it? And how do I see the reply, on email?
Regards Henrik
Hi,
Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.
As I can see, you have already created a topic on our support forum and got answer from our team. Please continue the conversation there.
Kind Regards
How can I translate the sold counter? Loco Translate can’t find it within the theme
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hello, can you please write your presale email address so I can send some presale questions. Thanks
Hello,
Thank you for contacting us.
You can send us a message using the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello, i have a my second licenses but this new one has this error: https://prnt.sc/FsE6m1vMfyL7
what can i do?
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
solved. 
I have a problem. When paying by credit card and Paypal, the confirmation page is not called up. There is always a message that something went wrong with the payment, even though the payment went through.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Could you please help me regarding that error?
[UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_ALREADY_COMPLETED
That`s the answer in the Paypal Community:
Thank you for posting to the PayPal Merchant Community.
The error ORDER_ALREADY_COMPLETED maps to the following description on our developer site: “The order cannot be patched after it is completed”. This means there would have been a notification that the payment was captured successfully preceding this, and it is a subsequent Patch request generating the error. There may be an issue with how these notifications are being handled by your website which may need to be resolved with the theme or plugin developers.
I can’t post anything. I have bought 18 licences of woodmart – please help regarding that.
It seems like a general issue related to the WooCommerce plugin or one of the installed extensions. It is not caused by WoodMart. Could you please check how it works with the default WordPress theme to verify this?
In theme settings under Single Product / Images, I want to change the layout of the image thumbnails. However, when I select an option and save, it does not change the front-end view. Please help.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Is it possible to create a linked variation with both color and size using the woodmart theme like the one given in the link [ https://www.beyoung.in/lilac-plain-t-shirt ]
Hello,
Yes, you can use multiple attributes to link products with each other. Read more information in our documentation here https://xtemos.com/docs-topic/linked-variations/
Kind Regards
Yes I’ve tried but the size varient is not working as expected. Can u pls check this. I’ve added the size varient also but only xxl varient is showing. [ https://stagingfeature.xumostyle.com/product/royal-blue-plain-t-shirts/ ]
Please send us your admin access using the contact form on our profile page so we can check the configuration. https://themeforest.net/user/xtemos
Yes done
Hello,
I’ve discovered an issue or perhaps I’m just not seeing the appropriate settings.
But when I want to display the maintenance page while using Sticky navigation, the sticky navigation still displays when it shouldn’t, as I don’t want people to see the menus.
Any help would be most appreciated.
Regards
Hello,
Please send us your admin access so we can check this issue on your website.
Thank you
Hey there,
Love your theme! For the first time I have any issues. Please read below. With the recent 7.5.1 update I’m getting an warning and white screen in the admin when trying to publish/update post from classic editor with image gallery in the post when Justify gallery is enabled and Yoast SEO (free) is activated as well. If I disable Justify gallery option from settings or deactivate Yoast there is no warnings or white screen. Also in the front-end the pop-up with gallery image (magnifier) is missing some CSS because it looks broken – with or without Justify gallery enabled.
This is it: Warning: Cannot modify header information - headers already sent by (output started at .../wp-content/themes/woodmart/inc/modules/parts-css-files/class-parts-css-files.php:445) in .../wp-admin/post.php on line 231
As far as I can trased it, the issue is somehow connected with function woodmart_enqueue_gallery_script() and enqueue of these scripts: woodmart_enqueue_inline_style('justified') and woodmart_enqueue_inline_style('mfp-popup'). If I temporarily disable the scripts lines from woodmart/inc/functions.php file there is no warning. Also I tried to transfer lib-magnific-popup.min.css from the WM 7.4.3 and this fixed a little bit the image pop-up but still not the best looking.
I’ve also entirely tried to downgrade to version 7.4.3 – the warning is still there, only the front-end pop-up looks better.
Can you check it please and suggest any solution/patch? The website is brand new install. Thank you!
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Done! Thank you
The homepage logo cannot be replaced. I have seen many cases where it has not been resolved. It always says it is a cache problem.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
