193 comments found.
where is the changelog?
Hi. I’m considering bying your template to build a directory website.
Five quick questions though:
I’m looking to build a pure directory website, without prices. The listings will be redirecting to the listing sources own websites (i.e. a business directory where each listing has a link button to the business’ own website).
Question 1: Is it possible to disable prices and/or pricing ranges altogether? It will not be relevant to the directory website we’re building.
Question 2: Is it possible to disable the feature for people to create their own listings?
Question 3: Is it possible to do bulk upload/import of listings?
Question 4: Is it possible to customise the listing template (i.e. add/edit elements in the listing sidebar etc.)
Question 5: Is it possible to remove/hide the author name etc. on listings?
Thanks!
I sent an email to support@smartdatasoft.com that contained a request for paid customizations, but my email bounced back.
What is your current email address ?
Please email us from our profile page, or open ticket in https://support.smartdatasoft.com thank you
I just tried to open a ticket but was unable to because my support subscription has already ended.
I also sent the contents of my email to you through your profile page.
How else can I request a quote for custom modifications ?
Hello This one is a presale question. We like this theme very much but before purchasing this theme we want to know that, In this theme can any user search the desired category (i.e. Hotel Store Restaurant etc) according to the postal code. We want our users can search the Hotels, Stores, and Restaurants through the postal code. If the user can’t do this can you suggest any third-party plugin for this functionality?
Hi. Nice theme by the way. A couple of questions.
1. Can the sidebar on the left of the listings results which shows the keyword, location, and category column, be moved to the right? Can’t seem to find it.
2. Instead of using the Google location in the search field on the home screen and sidebar, can I add a location drop down similar to the ‘Select Category’ drop down?
I would like to use the locations from the ‘Listing Locations’ in the ‘Listings’ section that I have setup, as I have multiple sub locations like ‘Andalucia’ > ‘Malaga’ > ‘Benalmadena’ in Spain for example.
Regards, Christian.
Hi,
Thank you for buying our theme and opening up to us for your confusion.
1. You can move the sidebar from the left side to the right side, but you’ll need to use custom CSS for that.
2. You can use the Google location alternative. But, it will not be a dropdown. It will be a text field. We don’t have that dropdown option now.
You can use the theme’s locations. Yet, it may be a bit tricky. Don’t worry, you can open support tickets if you face issues. We’ll help you.
Thank you, SmartDataSoft Team
Thank you for the feedback. Are either of these two options planned for future releases? If so can you confirm roughly when?
Hi,
Our developers are currently overwhelmed with projects. I can’t promise we’ll add those features soon. But, we will release them as soon as we add them. But it’s not going to be soon either.
Thank you, SmartDataSoft Team
Thank you. Appreciate the honesty.
We bought this theme 1 year ago.. now login stopped working. My dev told me the login method had deprecated.. how can we avoid this in the future? Please send me your email so we can discuss it 
i want to create medical directory so tell me you have medical directory related demo ?
No
Good morning, can i import a csv file or excel file with information from businesses i want to list on the theme?
Yes you can do it.
Hi, the theme doesn’t work in the demo either. I installed the theme and realized that the map search is not working. By entering a city it tells me that there are no results even though I have entered properties in that city. I tried on the demo site and it makes the same error. Support is not responding!
Hello, Map search work when you insert your own google map api key. Did you insert your own google api key. Thank you
Hi, Do you support Woocommerce as a payment gateway an page builder bakery and all so i can it accept local payment except paypal or stripe? Thanks
Hi,
Hi there! Thank you so much for reaching out to us. We greatly appreciate your interest in our theme. Regarding your question, yes, we do support Woocommerce as a payment gateway and and the page builder is Elementor. You’ll be able to accept local payments, excluding PayPal or Stripe..
Thank you, SmartDataSoft Team
Hi, Do you support Woocommerce as a payment gateway so i can accept local payment except paypal or stripe? Thanks
Hi, i cant activate my license. When i clicked the activate button its not working. How can i fix it?
Please sign out all envato account and then try to login and activated . Thank you
That didn’t work either
Please open ticket in our support system https://support.smartdatasoft.com with your site access. our team will check that Thank you
On the theme’s support page, when i login, it opens the profile of another user with a different name and email.
Can you give your e-mail address?
From profile page you can send me email https://theme forest.net/user/smartdatasoft
HI, these are my requests:
1. I would like to skip the payment part, anyone can register and list their business.
2. In the search form I would like to eliminate the “categories” item. I only have one category and it should be set by default
3. Can I insert my Header and Fother with Elementor Pro without using the theme’s one?
thanks, I’m writing here because the support doesn’t work
On the theme’s support page, I log in, but it opens the profile of another user with a different name and email
Hello, nice theme you have here. A pre-sale question: can this theme be setup for software or apps listings? and also allow the regular users and vendors to submit their own listing?
Does it include cities database?
hello before buy your theme i want to known if it possible to create membership plans for users before to create adds
please look at my page after I installed www.loscabos.directory
the page does not show correctly
only shows text
I was able to get it to work, but decided not to use at this time
When adding a listing the map does not work, it says: This page can’t load Google Maps correctly.
go here: www.loscabos.directory
all maps say this cannot load
Hello, from admin you need to add your Google api key to show map. Google change their API system to show map
After installing and trying to activate I get this: First enter your license key in the below field and click the button “Save Changes”. After saving “Activate License” Button will be visible.
Then click “Activate License” button for active theme.
The problem is there is no field below to enter this….
I dont know what to do now
Hi,
It seems you are using our outdated theme on your site. Please update the theme from themeforest and install it. And our license system has now a new system to activate so Please refer to the following documentation. https://smartdatasoft.com/docs/gen-docs/new-license-system-in-theme/
Thank you, SmartDataSoft Team
I did download from Themeforest and I get the activate license envato button, I click the button a window opens up, I approve and go back and button still says I need to activate. I dont know what to do now.
I was able to get it to work now, by removing activation and adding again
do your templates work on java spring boot applications? I’m interested in this template https://smartdemowp.com/reveal/#
Hi,
We are really sorry to tell you that we don’t have the exact idea if it is possible or not.
Thank you, SmartDataSoft Team