75 comments found.
i have a question about a update of WPBakery
To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/Hello,
We purchased extended licence of WPBakery Page Builder and Revolution slider plugins and we can distribute it with our theme. The plugins are same as you are purchasing separately (as called Regular Licence). The only difference is auto-update and some ready templates not available. But both features are not required with our theme as we are releasing plugin update via our theme update and we are providing templates with demo content setup too.
So if you want to get latest version of plugin than please contact us via our official support system at http://support.thememount.com/ so we can share latest version of plugin with you.
Thanks, Bhoomi
hey guys, when viewing the theme on mobile, the menu bar is solid grey.. it doesnt look like traditional hamburger menu which most themes have. Can I change the mobile menu to hamburger?
Hello,
We solved this issue in our demo site. Please check it and let us know
Thanks, Bhoomi
Hello Author, Is there Elementor version for this theme?
Hello
No, we have not created elementor version for this theme. We have created this theme using WPBakery Page Builder for content management.
Thanks, Bhoomi
Are there any plans to add a TikTok icon to the Social Links?
Hello
We added it in our development server and it will be available in our next theme update. But if you want to add it now than contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details we can add it directly in your site.
Thanks, Bhoomi
I’ll wait for the update. Thanks for your reply.
Hello,
We just release the update. Please update the theme.
Thanks, ThemeMount Team
I did and works great. Thank you again.
Glad to hear its help. 
hi do you know if MULTILANGUAGE PRO by BESTWEBSOFT, is compatible with your theme. i am having many problem to use and if is not compatible wich plugin do you suggest to have 2 languages on the site? thanks regards
Hello
We need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details we can check and will guide you properly.
Also you can easily set multi-language using WPML Plugin. Here are more details: https://nutricorp.thememountwp.com/documentation/wpml.html
Thanks, Bhoomi
Hi, Really like the Nutricorp Theme. I have version 3.0 currently loaded. What is the latest version? If a new version is available, how can I update to it? Thanks Richard
Hello,
Our theme latest version is Nutricorp v3.4. You can easily update theme by using Envato Market plugin. We are already providing this plugin with our theme so you may already installed it. Now you just need to configure it with your ThemeForest account (only once) so you will get all updates automatically.
Please refer below link for steps to configure via Envato Market Plugin. https://www.wpexplorer.com/envato-market-plugin-guide/Thanks, Bhoomi
The developer is non-existent. No support. The latest Wordpress update has broken most features of the theme! No theme updates. Uses WP Bakery that’s a free plugin to start but instantly goes out of date and then requires a $50 license to keep things working. Don’t use this theme!
Hello,
We are active and also updating our theme regularly. Also our support is very active and our all developers are available on our support site.
There is some Widget related issues and we are preparing update for our theme. It will be released on Monday. If you want the update now than just create ticket on our official support site at https://support.thememount.com/ and our team will provide you latest theme with all solutions.
Also our our buyers will get receive update on Monday too.
For WPBakery Page Builder, the plugin is not free. We purchased extended licence from codecanyon site. It’s single licence price is $64 and you can see here:https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
If you have any question than please create a ticket on our official support site at https://support.thememount.com/ and our team will surely reply you with solution.
Thanks,
ThemeMount Team
Still not fixed! Total waste of money!
does 1 license include lifetime updates or updates go with support duration?
Hello,
The Regular licence includes lifetime updates even support expires. So you will get theme update even after support expires. Also it’s not required to update support to update theme. You will get theme update for free with Regular licence.
Thanks, ThemeMount Team
I have taken over the maintenance for a site that is using your theme. I will go ahead and purchase a license but before I do that I need to find a way to access the theme admin area on WP. It seems the previous developer has hidden it. Where would I find the code to activate again. I can access the customization via Appearance but that is not enough. Any ideas?
Hello,
Please create a ticket on our support and send us this details and also send us your site URL so we can study it more.
Thanks, ThemeMount Team
Hi , i have this problem i al using “kwayy Service Box” and i woul like to use an html anchor but i have tried to insert this tipe on sintax vai al primo paragrafo but is not working how can i do? thanks
Hello,
We request you to create ticket on our official support system at https://support.thememount.com/ and send us this details so our team will guide you on this.
Thanks, Thememount Team
Is this theme completable with elementor ?? and what about recipes generator and nutrtion facts labels are they included ??
Hi,
We are using “WPBakery Page Builder” plugin with our theme. Also we created special options in this plugin specially for our theme.
You can use Elementor page builder but there is no special option in Element plugin as we created special options in “WPBakery Page Builder” plugin. You can use all the built-in options from Elementor page builder and create page using it. So it’s compatible but there is no special optins.
For recipies and nutrition facts list, the feature is part of plugin and not theme. So you need to find a plugin that can do this. Here are some plugins you can try:https://wordpress.org/plugins/wp-calorie-calculator/
https://wordpress.org/plugins/calorie-calculator/
Hope this helps.
Thanks, Bob
I find out this website dietdoctor.com are using your theme I need to know which plugin they are using to create nutrition facts and macros pie chart, can you help because I need to decide if I will buy your theme it will reach my needs or not
Hello
We checked and found this site (dietdoctor.com) is not use our theme. Also we are not use any plugin for nutrition facts and pie chart. You can use any plugin for it.
Thanks, Bhoomi
Hi Team, My client have purchased this theme and we have made the website live, everything went good, but while working on the SEO we are getting “data-vocabulary.org schema is deprecated and is no longer supported by Google. Please migrate to using schema.org types.” this issue, Could you please help use with the same to resolve the issue. Thanks in advance
Hello,
Thanks for contacting us. Yes we will surely help you on this. Plesae contact us via our official support site at https://support.thememount.com/ and create a ticket with same details so our team will guide you on this.
Thanks, Bob
I’m about to buy the template, which I really like, btw. Could you please let me know if all the images from the demo are accounted for with free images? I don’t plan on using any of the images provided, whether free or not, but as I’m not an experienced webdesigner, I need to have some images in the placeholder to not confuse myself. I’m also writing the content, so it’s a pain to try an match numbers with images.
Hello,
Thanks for contacting us. We are using some paid images on our demo site.
You will get free (free for commercial use) images OR images with watermark when you setup demo content. Also you can change each image and also content very easily.
Hope this helps.
Thanks, Bob
Hi, I am having trouble on the section for the Subscribe To Our Newsletter section the email form is not showing up instead i can only see a code [mc4wp_10_form id=”2512″] can you advice on this? and i want my own mail portal…
Hello
We are using MailChimp for WordPress plugin to generate MailChip subscribe form. So first install this plugin and follow steps in given below link: http://nutricorp.thememountwp.com/documentation/faq.html#faq-6If you have any issue than please contact us via our official support system at https://support.thememount.com/ so our team will help you.
Thanks, Bhoomi
Hi, i have bought 3 license of nutricorp but i am having big problem to use with the new version of word press and yoast plugin. Do you know how can i fix? regards
Hello,
Thanks for writing us. Sorry for late reply. Our theme should work with latest WordPress and also Yoast plugin too. Please contact us via our support system at https://support.thememount.com/ and send us details so our team will guide you for this.
Thanks, Bob
Hello, Sorry, I follow the steps to install the Demo version, but don’t load the same pages and menu.
Hello,
Sorry for the trouble. There may be different reasons when the demo content failed or not as expected. We need to check your current view so we can guide you more. Please contact us via our official support sytem at https://support.thememount.com/ and send us your site URL with admin login details so we can check and provide you proper solution.
Thanks, Bob
i can’t import demo ,how to fix
Hello,
This should be not happen. We need to check this directly on your site. So please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can setup demo content properly.
Thanks, Bhoomi
hallo…...a preliminary question
for tablet I want a sidebar with two columns
with normal menu …no hamburger menu
in category widget I can choose what I want and do not want to show
include or exclude….categories
is it possible with your theme
Hello,
Please contact us via our official support system at http://support.thememount.com/ by creating a new ticket and copy paste these details so our team member will reply you.
Thanks, Bhoomi
Hello, I have a problem on my site, and I need the latest WPBakery Page Builder update, 13.02.2019 – ver 5.7 - Update: Compatibility with PHP 7.3 - Fix: WooCommerce corrected editable role - Fix: Page preview
Hello,
Please contact us via our official support system at http://support.thememount.com/ Our team provide you latest version directly
Thanks, Bob
could u send me the css code for a mobile menu to be at the left side.
Hello,
Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can guide you on this.
Thanks, Bob
