2289 comments found.
I will need purchase one more license soon did you guys will have any promotion running in themeforst in next few days?
Hi there 
No, we don’t have any promotions coming.
But we’re working on some cool updates that you’d like.
Cheers
Team Hub
I purchased a new theme license and it is not working!! Please activate it as soon as possible. Thank you
I have created a support ticket. I purchased today.
Hi there,
Thanks for reaching out, my colleageus are already checking your issue and it will be fixed shortly.
Please respond to the ticket if you need further help 
Cheers,
Team Hub
Why is this taking so long to fix? When I add the key, it says: Purchase code is invalid. Should I request a refund?
Please update!
I can see that your ticket has been updated 3 days ago, could you please double check?
Hi there,
Outdated Woocommerce templates in your theme with the latest versions of the plugin. Also the compatibility with Elementor and your Addon marked as unknown. Do you have plans to update the Theme soon??
Thanks in advance 
Hi there,
Thanks for reaching out.
We have already updated all, and it’s in the queue 
Cheers
Team Hub
How can I add the vertical lines? I have tried to follow the tutorial in the documentation but I have not been able to add them to the containers.
Hi,
Thanks for reaching out.
Could you please submit a ticket with all the details, so that we can take a closer look at.
Sincerely,
the Hub Team
No fonts get imported with any theme, how do we make sure fonts are set for each imported demo?
Hello,
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
Best Regards, Team Hub
hello, congrats for your amazing theme. Quick question here : how can i disable the link from protfolio. I want just a lightbox with the image, i want a real one page website, not any internal page. My site here : https://shorturl.at/Svl4c . I would be ok to have a pop up as well with text, but not internal pages like now. Thanks a lot ! (if possible, please don’t ask me to open a ticket, i need to finish it very soon
)
Hi there,
Thanks for reaching out 
Could you please submit a ticket with all the details, so that we can take a closer look at.
Sincerely,
the Hub Team
A lot of the process elements (https://mainhub.liquid-themes.com/original/elements-process-box/) are not available in the hub collection library. How can I use those?
We can’t see that you purchased Hub theme.
Hello, My Purchase code is showing invalid at activation.
Hi,
Thanks for reaching out.
Could you please submit a ticket with all the details, so that we can take a closer look at.
Sincerely,
the Hub Team
Friends, I’m still struggling with the Hub Elementor Addons plugin incompatibility, I try different versions of Elementor, Wordpress and nothing. Are you returning the money too?
Now it looks like Hub Core incompatibility, if I disable this plugin, Elementor starts normally. I tested it again on a clean install of WP.
Interestingly, for some Demo pages it works without problems and for some it doesn’t, it doesn’t start Elementor.
Friends, if you have the same problem as me, it will help to set – Increase SubstituteMaxLineLength – https://elementor.com/help/safe-mode-not-solving-problem/#increase-substitutemaxlinelength
Hi,
Thanks for reaching out.
Could you please submit a ticket with all the details, so that we can take a closer look at.
Sincerely,
the Hub Team
Hello, I am a web designer working on a website that has the Hub theme version 2.1.1 installed. I am trying to update, but every time I do, the entire design breaks. The website uses a child theme, Hub Child, but everything still gets messed up. Could you guide me on how to update the theme without causing these errors? Thank you.
Please kindly reach us from the account Hub purchased.
Hi Liquid,
I’m trying to install the demo Charity. The whole process runs until “You are done” but no pages and other things are installed. Plugins were installed before it. Is this something on your side (server) or on mine.
Thanks in advance. kasenga
Hello,
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
Best Regards, Team Hub
Hi. Is it possible to create a portfolio using Elementor? When I import a block, I can’t see the images. And in the documentation, I only find things related to WP Bakery.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team Hub
Hi! Love your theme!
I am wondering how to add/edit templates? On a page, under visibility, and publish dropdowns, there is a Template dropdown… Current items there are: Default template, Elementor Canvas… Reduc Canvas… I was wondering how to edit those items or add to them
Thanks
We’d love to assist you, could you please submit a ticket.
templates not working…
Can you please double check? And if you still experience any issues please submit a ticket. We’d love to assist you.
Hi, my support has expired but I would like some information. I just renewed the site and I can’t change the favicon because it always remains H even if I have already loaded my version in the settings. How can I eliminate the H? I’ve seen other previous threads but there’s no answer. How can it be solved? Thank you
Please kindly submit a ticket, so that we can take a closer look at.
I purchased this theme after selecting and installing the template it displays the following error “Warning: Trying to access array offset on value of type bool in /home/r113385hebb/ioanlazarescu.com/wp-content/plugins/elementor/includes/base/ controls-stack.php on line 1138”.
There are also errors with the contact form.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hey there, most of the template blocks are not loading again. It seems to me there is an issue with your SSL certificate for hubcollection.liquid-themes.com? Some of the blocks are loading, though.
Please kindly check again.
Seems to be working again, thanks 
You’re most welcome 
it says to enable flex box container and I have but the templates are still not working.
Please kindly check again, it’s working without any issues.
Hi, I’m having trouble loading the templates. template_request_error
Please kindly check again. Thanks.
Hey guys templates are erroring out… can’t import any page or blocks from the Hub Collection.
template_request_error